I frequently order pizza for delivery from these guys for my youth group, and yes they tend to be rude, rude, RUDE! The pizza is ok...larger than say boli's, and a little cheaper. Customer service is far from their forte...and I hope they figure this out soon, as their attitudes leave a bitter taste that carries on longer than their mediocre pizza. read more

When I need to indulge my cheese steak hankering. Off to Pepe's I go. Easy Parking, extensive carryout menu.

Stopped by the remodeled Pepe's with my wife and nine month old daughter. Ordering at the counter is simple enough but when we went to the dining area we were met with dirty tables, dirty/broken highchairs, and dirty floors. My cheeseburger was not memorable. It was a cheap frozen patty you get from the grocery store heated up on a grill. My wife's chicken Parmesan was pretty good. I would not recommend eating at Pepe's until they deal with the dining area's cleanliness. In addition if you're going to have a cheeseburger at a non-fast food restaurant it should not be a flavorless, frozen patty read more

Ever since the awesome renovation, the kitchen, front desk and food quality has been a let down. Ordering a simple salad takes forever, the cashiers have entered our orders wrong, made them for take out instead of eat-in, forgotten items for carryout. And for two weeks in a row, the kitchen has crafted a simple Greek salad with raw chicken. First time, had to throw away the whole salad and this time (tonight) when it was specifically requested to be completely cooked, guess what, got home and raw again, tried to to microwave it, but again a trash can special. NO offer to replace, refund, no apology. So after all the expense of making the place look better, the reason poeple arrive: food, speed and quality, is a compelte breakdown. Better sharpen the basics before the reputation rolls downhill. read more

The food at Pepe's is passable, some is very good, but the delivery and dine in service sucks. I don't think anyone who works there has any common sense or restaurant experience. It has such potential, but I think their business will continue to wane. Wouldn't you think they'd fix it with a "customer first" kind of attitude? I asked for money back on one breakfast plate today and the woman practically threw the money at me. read more

great food great service food is always on cooked correctly and always a pleasant experience

Best pizza in town! The ham pizza is a personal favorite, but the veggie options are all on point and very fresh. The fried chicken and Greek fare are also very tasty. Not sure why there are so many spotty reviews! Have never had an issue with food quality or customer service. Highly recommend. read more

Been living in the area for years. Much hasn't changed though. Especially with this place. It still serves its all around appealing menu, but the one thing that I could never get past was the quality. The menu is great, but if only the same kind of commitment was put into the food prepared. Cheesesteak has been my go to, bits it's hard to keep going back with places like Al Pacinos right across the street. read more

Out of all of the pizza places in the area, I would suggest somewhere else. In the past have ordered a variety of items from them including pizzas and fries. Somehow to my astonishment they were able to mess up fries, making them so crispy they were uneducable. Then, when I tried to take them back, they would not do anything with it. read more

I have been going to Pepe's for pizza at "least" once a week for the past 4 years. I recommend their pizza to my friends and if I go to anyone's house for a party, I take at least two pies! With that being said, I don't know who is back there making pizzas but the pizza quality has significantly gone down in the past few months. The ingredients are still good but it seems like they are thrown together and there are empty spots because the dough is not properly aerated. I've made pizza for years and they used to be pretty solid but I've been embarrassed and pretty angry lately. I will be speaking to a manager because I think it's an easy fix ...training! Or...Management ... Please bring back the old pizza guys!!! read more

Great local spot! Just discovered this place last night. We were looking for some good food quickly at a late hour and Pepe's fit the bill. We ordered around 10pm and the order was ready in less than 15 minutes. The food: We ordered an Italian cold cut sandwich, which was great! The bread was soft and fresh. There was a decent amount of salami, ham, and ham cappy and just the right ratio of meat to bread and vegetables. Nothing overpowered anything else. It was mild, so if you're looking for something spicy you'll want to go with a different sandwich. We also ordered a bacon cheeseburger with a side of fries. The burger was so good. It was well cooked, sat on a delicious toasted bun, and had a pile of bacon on top. The fries were thick cut and crispy. Next time, we are going to try some pizza and chicken boxes, which we watched other people eat as we waited for our order. Apparently they are pretty great too! read more

Ordered lunch today 3cashiers were on when I arrived around 2:15 2 were waiting on customers 1 seemed to be counting register when the 2 finished waiting on customer the pregnant cashier walked away leaving me standing there she went and took a drink from out the cooler than came back asked another customer that came in after me if she could help them so I said can someone check if my order is ready giving a hint that I had been waiting then the other cashier started waiting on someone else so needless to say I walked out very poor customer service read more

Love this place!! Fried chicken are so good and pizza is authentic. Highly recommend for family brunch or lunch and we will definitely comeback. read more

Slow. Tasteless. Waste your $ elsewhere. 25 mins for a cold sandwich to go and the place was not even busy.

Imagine on a busy Friday night, customers who called in their orders having to wait in a single line behind folks who haven't ordered. Ridiculous !! No manager or owner on site to manage the store as it should be. Such arrogance and poor customer service read more

The food is..... Mediocre at best and what I mean is that I, Sean, has had better tasting food from roach coaches. To say the least the food isn't always the thing to make you come back some times it can be the service with a smile! Other then service it could be the speed in which your meal is service or just the entire transaction. Here they have neither of the three the service is awful I mean I felt as if I owed them something for being there, I said hi how are you the lady stared and said can I take your order she huffed and puffed and took it, well with the wait of the food my mouth was as dry as a desert so I ask for a refill of the flat sprite i had and she said "you can get it yourself"! Wow needless to say there is no need to go back when there's a royal farm right down the street!! read more

Pepe's is consistent. I know what to expect every time. We usually order pizza, subs, wings (order the breaded, NOT the wingdings) . Their hot sauce is hot, tastes like Pete's Redhot sauce. They have the good chicken tenders, light breading with mostly meat. The one issue I have with Pepe's is the parking. Their lot is always full and the overflow lot at Tropicool is a mess. People park where they want, regardless of whether there is an official space. So be very careful. read more

Quick breakfast. Nothing fancy. Paper plates and plastic utensils. Sausage links, not patties but very good. I had the equivalent of an egg mcmuffin. Absolutely better than McDonalds. The restaurant itself was clean and tidy. read more

The breakfast sandwiches are great an they serve breakfast later in the day which is convenient. However, the staff is rude and the donuts are ALWAYS stale. read more

This place has been delivering to me for years and I have never had any issues with the food or delivery. I usually tip on the CC ahead of time so I don't need to make any contact with the driver during COVID. For whatever reason the driver said that he didn't get a tip added to the CC and ask if I wanted to leave a tip. I explained it should already be on there and if not I can tip him now. He then went on to ask me how much and when I told him how much tip I asked to be added at the time of the order, he said its not worth it and drove away. He didn't even give me a chance to give him more if he he was not satisfied by the tip, not to mention the fact again that I have been ordering from here for years. I understand it is tough times out there and everyone is struggling, but at least give me a chance to fix the situation. I guess I'm done ordering from here, its unfortunate how one person can turn someone off from years of loyalty. read more

I've only gotten cheesesteaks here, but it was very quick service and a great cheesesteak. Very friendly also.

So I see there are two Pepe's listed, but they are the same... I used to live in Mt. Washington and had Pepe's pizza on speed dial... they delivered and the pizza is great. I since moved out of that 'hood and on a recent excursion to Whole Foods decided to go sit in the restaurant. I suggest always ordering delivery. Service was RUDE ruderuderude.. but food was great so I don't want to write it off. Maybe we hit a bad night. read more

Love this place! Never have eaten in the restaurant itself. Today I ordered 17 individuals to go that was taken correctly and efficiently by Brittney. When I arrived Brittney greeted me with a smile and happy to assist me. The staff at Pepe's were organized like a well oiled machine from the cooks in the back to the Ladies at the window bagging the sandwiches and making sure everything was there. While I was waiting a lot of breakfast waffles, french toast and pancakes were taken out to the dining room. Breakfast is served there until 1p. read more

Holy toppings batman! I ordered a deluxe pizza and it came with tons of toppings. I know that the deluxe includes everything, but so many pizzas that I get at other places have such sparse toppings. This one was awesome, and it tasted good also. The delivery was within the window also. I can't comment on service since I didn't eat in, but I was very happy with my pizza. read more

My wife grew up in Baltimore, so as a kid this was a regular spot for her. During a recent trip home to see family, she took me here for the BEST Philly Cheesesteak I've had outside of Philly. Great portions. My wife is kind of an HM customer...you know that scene in "When Harry Met Sally", where Meg Ryan orders everything off the menu? That's my wife. But the nice young servers patiently took her order without complaint. Unfortunately (I blame my wife's complicated order), her cheesesteak was made with green peppers she did not order. The waitress went back to the kitchen and straightened it out, and they made her a fresh sandwich without complaint. The restaurant is pretty small and every table was occupied during our visit on Superbowl Sunday. Thankfully Pepe's is currently expanding it's restaurant. The only downside: no alcohol. We'll be back! read more

One HUGE slice of pizza and one HUGE small fry is more than enough for one! Just stopped by for lunch! YUM! Cost a whopping $4.77 total :D extremely fresh & hot n ready in less than 5 mins. Love it! Also s/o to Kelli she was so sweet! Will return mmmmnn mmm read more

Best Pizza on this side of town and many other close areas. I also enjoy the fresh and meaty cheesesteaks. Great family outing, quick bite, or kick your feet up and let them deliver the goodness to you. Love Pepe's! read more

This place is the best. I have been going here for 15 years. When I moved to FL then to CA I looked forward to coming back just for their pizza ( not to see the fam ) J/K. But seriously this pizza is great. They have a lot of other stuff on the menus as well Breakfast, subs, etc. You really can't go wrong. read more

Excellent service ..very friendly atmosphere & hands down best pizza & breakfast in Baltimore

To me Pepe's has soo much potential, but the service is continually terrible. The food is always at worst satisfactory and sometimes outright delicious. Since the renovations there is plenty of seating. Once you have your food, there are no real complaints that I've ever had. As for the service, Pepe's is continualy some of the worst service I ever get. Of the probably 30 cheesesteak subs I've ordered at Pepes probably 5 have had the correct toppings on it. Between getting my order wrong, and the confusion of whether they bring the food to you, or you get it yourself, the service continually falls between a D and an F. If they fixed that, I'd probably be there oon a weekly basis instead of a bi-monthly basis read more

SLOW....SLOW....SLOW. I used to come here often before they renovated and the service speed and friendliness was much better than now. I have come here several times since the renovation and each time hope the service will be better. ITS NOT. Honestly the slowest service you could imagine. Beware If you come with kids be prepared to wait at least 15 minutes for food. Food is above average for certain items, but nothing special. Came in the other day at 12:15 for lunch, and they had no fried chicken cooked yet. No apologies and told me next time to call first to see if it's ready. Ridiculous. Had crab soup instead and it had NO crab in it and was only warm. The only saving grace is the delivery pizza is still good. read more

This is a very good place to go and eat. They have in house seating which is usually clean, and the food is amazing. Pizza was my favorite, and the breakfast items are my second favorite. You'll truly enjoy this place! read more

Pepe's used to be much better. Guys, is this a general trend these days? The salads are pretty decent but the gyro I had was very average. My friends had steak subs and were very disappointed. read more

The pizza here is pretty good. This is one of the 2 places I will go for pizza in the area. I can also recommend the blueberry pancakes for breakfast. They have a surprisingly extensive menu for all three meals. You won't go back here for the atmosphere... But the food is worth a return trip. read more

I debated whether to remove a star for limited space and "regular" food but decided against it since they're renovating and that "regular" food is tasty. They're among the lowest priced eateries in the area. read more

Fabulous pizza and related fare. Whenever one sees a lot of working men lining up to order, it is generally a good sign. Sure sometimes the service can be a bit off, however they do it with grace, assuring one that the order will soon be ready. I do not expect the same wait staff attention as one receives at the Prime Rib (nor the $$$). I do expect excellent comfort food of decent quality and large quantity. I have yet to be disappointed.Now that there is chicken and large fries, ROFO has finally has been given some serious competition. Appreciate the upscale redo but kind of miss the shabby previous digs... sigh. MANY THANKS FOR ASAP delivery service when I desperately needed. Keep doing what you are doing. read more

Good pizza . Good subs. GREAT GREEK SALAD WITH CHICKEN. When you order fries you get enough to feed 4 people. They have diet Peach Snapple read more

The new dining room is comfortable if you wish to eat there. The spacious counter to order is also a nice upgrade. What they didn't improve: 50% of the time pieces of my order are missing. If it is a delivery they "might" come back in 2-3 hours. Thing is, either my family wants to eat together so we are not waiting 2 hrs for an order OR it is say the fries to go with subs. No good without the other. No apologies or freebies to make up for it. So I stopped deliveries. Now with carry out, same thing. I catch the big pieces missing but I miss the small ones, like no bacon on a BLT. The sandwich is there, didn't think to check for a key ingredient. I call and they tell me no charge back to Cc since I am not in person. It is too much effort really to deal when I want carryout. Food wise it is fine and the raw vegetables on their salads are consistently very very fresh. Like crazy yummy fresh. For salads alone I go to Pepe's. But, for other orders I go to Arlon's down the street. Not many mistakes and very quick turn around when a piece is missing. They behave like they enjoy my business (and my whole office orders from them too). Pepe's improved on speed in completing orders and overall the food is fine for a sub shop. I just can't stand all the cash they take from me when I order food I don't receive and NO apologies. read more

I just moved here from Chicago so I'm a bit of a pizza snob and I must admit, this is the best pizza I've had in Baltimore so far. Everything is fresh made to order and it's the perfect spot for greasy comfort food. read more

Food here is great the pizza and the fries are a good choice. They are very friendly and if you sit down they will bring the food out to you. Order the wings they are great. That's pretty much all I have to say. I would recommend this place to anyone. read more