timing belt,water pump serpentine belt,tranny fluid and differential fluid all done as quoted …read more Fast and friendly, paid cash for discount, very satisfied that all was done correctly.

I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

It's Hard to find an automotive establishment that is "honest" friendly and does great work, ask me…read morehow I know! Finally, I found it! I have been coming here for at least three years! A++

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

They reset my "maintenance required" signal that my previous repair company neglected to reset…read more They were so professional and helpful and completed the reset in only minutes. They are customer friendly and knowledgeable. I highly recommend them.

We have always had very professional and respectful service at this AAA auto repair shop. We…read morebelieve they are honest and we trust their work. We would highly recommend going here. They do not push work that is not necessarily needed.

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

We are traveling through AZ and our car started making weird noises coming from the wheel well. A…read moremechanic at Gemba Automotive immediately looked at our car and diagnosed what was wrong. Thankfully it's parts that are worn out but don't necessarily need fixed ASAP. The mechanic was very thorough since he knew we wouldn't be fixing it immediately and still have 1000 miles of travel to go! I am so thankful for their help and expertise!!

From my initial phone call I was greeted by Brandon. He kindly, respectfully and patiently…read moreanswered all my automotive questions and concerns. He came to my home, assessed the problem with my headlights and repaired. I appreciate his honesty and work ethics. Upon diagnosing the headlight problem we googled the repair part on Amazon and found the best price VS high reviews for that part. I knew I wasn't getting gouged for the part. I bought it directly. Brandon is honest, fair and transparent with his charges. Within a few short days he replaced the headlights and replaced oil filter and oil. Going above and beyond with his work ethics, schedule and timely repairs. Thank you Brandon!

Hello I am new to the area and wasn't sure who to go to after I came home one night and my…read moreheadlight was out. I got on Yelp.com and asked if anyone knew why my pulb wouldn't stay on ever after I changed it out. After receiving a few suggestions from various local mechanics, I decided to go with Brandon from Cross Automotive. He drove over to my house and worked on my headlight from my garage. He took his vehicle and picked up the part came back quickly and changed out plug and reaped all wires. He put everything back together like new. Light now works like a charm! Brandon was an hard working honest guy. He gave me a swell deal. I would definitely recommend Brandon, a friendly likeable guy who does a great job and is not out to rip you off. So next time your wondering where to take you Auto for repair at a fair price!! Have Brandon come see you.

I have been loyal to a repair shop in my old neighborhood for the last 23 years, but we moved to…read moreSun City West and that shop is 25 miles away, very inconvenient. So, looking for a new one I've tried a few automotive repair shops around town, but have not been impressed. This is a first time visit for me at Gembas. I was a bit leery of taking my old pride and joy (that is like new) to this shop as the shop recently reopened under new ownership. I met with Angel. My A/C was blowing hot. I did try to recharge the system myself without success. That's about as far as I'm qualified and equipped to go. Gembas replaced a couple of leaky Schrader valves, purged and recharged the system and even gave me a veteran's discount. I was thrilled to pay the $293. This is an honest shop. Angel didn't try to upsell or snow me. He's very professional and knowedgeable and his attitude is positive. Gembas will be servicing both of our cars. Highly recommended.

Service is excellent! New owner immediately came out to see the problem with my car's fender liner…read moreassembly and grabbed the missing body bolt and installed it right away. Very good prices too! I will recommend Gemba Auto to anyone interested in servicing their cars!

I had an appointment to bring my Prius in for a diagnostic test that was going to cost a couple…read morehundred dollars. I'd never been to this shop before, but the owner Ken greeted me as I pulled up, asked a few questions, examined the car, and quickly identified the likely problem. He knew it would be one of two issues and roughly how much each repair would cost. Based on my plans for the car, he explained I didn't need to waste a couple hundred dollars just to hear what we already knew. What a stand-up business owner! Prioritizing customer clarity & experience over squeezing every dollar from them. Trustworthy auto shops are hard to find, so I'll definitely be returning because of that.

Exclusively Imports is that local shop with honest and knowledge owners with the best mechanics in…read moretown. We've been going there for years --our cars and truck are in regularly for maintenance/oil changes. Ken is a "Kia-guy," having years of experience with Kia. It's nice to have complete confidence in the work recommended for my Kia. Prices are reasonable. Waiting room is comfortable. Cars are happy when they leave. So am I.

Their original estimate was a lil higher but ended up beating a quoted price we got elsewhere for…read morereplacement of an exhaust pipe by using an alternate to OEM part, which we were ok with being it's an older vehicle. We've had it for awhile now and have had no issues. The shop & guys were clean and professional. Appreciated they got us in quickly (within 1 day) despite being so busy.

I brought my car to this shop multiple times for an engine shaking issue and smoke coming from the…read moreexhaust. They replaced some hoses and told me the problem was fixed, but the car continued smoking afterward. I brought it back again, and they kept my vehicle for several days and drove it multiple times, only to tell me they "couldn't find anything wrong." Meanwhile, the original issue was still happening. At that point, I completely lost trust in this shop. Not only were they extremely expensive, but despite spending over $4,000 there, my vehicle issues only continued getting worse. The first time the vehicle stopped starting, I ended up replacing the starter myself. It started again afterward, but only lasted about a week before it stopped starting once more. That's when I finally decided to take it to the Jeep dealership for another inspection. I was then informed that the engine is now seized and I'm being quoted around $11,000 for a new engine. I'm extremely disappointed with the repeated misdiagnosis and lack of urgency regarding serious symptoms like engine shaking and exhaust smoke. Based on my experience, I would not recommend this shop to anyone.

I had a great experience with Crash Champions. Kylie was my…read moreservice advisor--she's fantastic! She called each Tuesday and Thursday to give me detailed updates on what was happening within the process. Mike was also outstanding. I highly recommend Crash Champions. Great people who do a great job!

Had a great experience at Crash Champions from start to finish. Everybody I interacted with was…read morevery friendly and knowledgeable. They were well informed and kept me updated on the status of my car throughout the whole process. They did a quality job on my car and did so in a very timely manner. I will definitely recommend this shop to others whenever I get the chance.

Went to Allen's auto today because back in 23. I had some work done along with purchasing a…read morebattery. Long story short the battery was bad and no longer holding a charge. Allen's auto was able to look up my info and take care of me same day And made it quick and easy. Really appreciate Justin's help today and like where this business is going, especially under new ownership. I would recommend this shop to others.

Brought my vehicle in for an inspection and problems with how my car is running. Paid $150 for an…read moreinspection and decided to take my services elsewhere due to other reasons. Picked up my vehicle to find an entire tarp somehow jammed around my axle, bearings & more. I truly don't understand what I paid $150 for an ENTIRE inspection and this was missed? If I could give 0 stars I would. If you're thinking of taking your car to Allen's I highly recommend thinking of somewhere else.