After a long trip in our RV, once we had parked her at storage, our Car overheated and we had no choice but to park the car. We spent a couple hours in the 102 degree heat waiting for roadside assistance with Progressive (epic fail But not Goodyear's fault). Eventually, we were towed to Goodyear as the closest repair shop on a Saturday. We were told they would look at the car on Sunday and call us with a report; so we took an uber home. We called midday on Sunday and they had not look at the car yet - yikes- but once we had sorted out the commitments made on Saturday; Dallas stepped in, they took a look at the car and ordered the part from a nearby dealer with a commit of fixing on Monday. We were able to pick up the car around 2:30p on Monday and so far, it's working just fine! About $1,300 of work- so fingers crossed we are all set. read more

Goodyear Auto Service - Interior - Auto Repair Near Me - Litchfield Park, Arizona

I am usually cautious when I do business with some tire and auto centers. If you don't know much about auto repair, take someone with you that does! I previously went here for a leak in a tire. I was told that they wouldn't repair the tire because the tread was too thin at the shoulder of the tire. I disagreed. In my opinion the tire still had thousands of miles on it. This trip, I had a slow leak on my wife's vehicle. The vehicle has very low mileage and the tires are in excellent shape with no visible signs of damage. The very first thing that I was told was "I sure hope that there is no damage to the sidewall". Be afraid when you hear comments such as these! I left my car off at 11A. At 4:30, I went down to see how it was going. They still hadn't started on the vehicle. There was a different person there that told me that he was the manager. He went out to look at the tire himself. He came back in and told me that he couldn't find a leak. I told him that I had to add air to the tire three different times and suggested that it might be the schrader valve, so he replaced it and told me that there was no charge. We will keep an eye on it. I do appreciate the manager looking at the tire himself and not being told that I needed a new tire. Keith, the manager, was friendly and professional. This visit was a positive experience and appreciate the honesty. I do like Goodyear tires and wouldn't hesitate to purchase new ones. read more

Goodyear Auto Service - Front Desk - Auto Repair Near Me - Litchfield Park, Arizona

Just left this business. The experience I had was unreal. Wait time was over 30 minutes while the 9 employees were busy socializing instead of working. I was subjected to their taste in waiting room videos... language that would make a convict uncomfortable. VERY inappropriate and downright offensive. Thankfully there were no children present. We're talking very sexually and racially explicit stuff. Unbelievably there were TWO corporate reps there allowing this! In regard to my car, this place tried to rip me off and say there was something wrong with my brakes. I just had my front and back brakes done 2 weeks ago. There is absolutely nothing wrong with my brakes. They were simply trying to drum up business by lying. Especially laughable was when they explained that they thought my brakes seemed "spongy", using a subjective term so as to carefully not point to anything specific which could get them in a lot of trouble with the better Business bureau. They knew there is nothing wrong with my brakes but thought because I am a woman they could get away with flat out lying. To say that I don't recommend this place is an understatement. I'm still in shock at the lack of professionalism and downright abuse of their customers. Suffice to say I will never, ever go there again and DO NOT recommend anyone else subject themselves to this extremely unprofessional, poor excuse for a business. read more

For six years I used GY tire serv. on Yuma for oil and tire replacement on all four of my vehicles, and never once was I lied to or given an excuse. Last year I started using GY Tire serv. in Litchfield.The first truck for oil serv. Is a 4X4 w/ large tires and 8in lift. I told them please rotate tires because I will be getting an alignment at a place that accommodate this size truck. When I picked up my the tires were not rotated. ( I marked the tires with white chalk) The tires then were rotated. Second chance: 2006 PU that only gets used about 6K mi. per year and is garage kept Again the tires were not rotated I was told because the tires were almost 8yrs.old ( They are less than 6 yrs.) when I called them out they were willing to do the rotation. It was late and i was tired to wait. Last chance: 2006 Toyota Tires were not rotated! I was told they needed replacing soon.( Tire depth on my paper work on all 4 reads 4/32.) One tire is newer do to a replacement late last yearIt reads 7/32. Thank you GY tire serv. on Yuma rd. for confirming this last week,Thank You.for offering to replace at a prorated price. I will be taking all 4 of my vehicles else where! read more

Came in to get a tire put on, came out with nasty deep scratches on my wheel. Customer service was nice and service was fast but have been following up with the manager for 3 weeks who claimed he could fix my wheel. Take a look at the before and after pictures of the wheel for yourself. Beware if this happens to you it's likely not going to get fixed. Unfortunate this was my first experience here as my family has been going here for years. read more

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Made an appointment for 830am. Dropped car off and was told 1 1/2 hrs. Came back to pick up car after 11am and it was NOT ready. I was told it be another1/2 hr more. FYI ,It still was sitting in parking lot at 1120am. I watched them pull car into bay. Walked around shopping area for 1/2 hour came back and still NOT ready. 1226pm car was ready. I always have my vehicles serviced here and found my service today to be subpar. Lena was exceptional. read more

The staff at this auto center where very gracious, accommodating and helpful. They were able to help me on the same day as a walk-in and replaced the alternator on my vehicle. Their hours are great and their attitudes were very positive. read more

Great service especially Dallas. They will inspect your vehicle and only suggest necessary work. I trust them with all my vehicles.

This shop won't honor their advertised $25 basic oil change. They'll try to charge $75 minimum for no reason. Do not take your vehicle here for basic maintenance unless you are ok with getting soaked for $$$. No thanks! read more

Very responsive and professional team. They had me in and out quickly. I observed how they handled all their customers very well.. Thank you! read more

Great Customer Service I highly recommend Goodyear Auto Service. My tire light came on, and I noticed a nail in my tire. Good year's auto service was just down the block, so I thought I would stop in. The staff at Goodyear Auto are friendly, and they fixed my tires and had me in and out within 30 minutes. Did I forget to mention they took me in close to closing time! Bonus points!! read more

All in all they do a fair job and they have competitive prices. They are sloppy on the details. Went for oil change and tire rotation. Did in 1 hour. But they failed to check the tire pressure in all of the tires. All tires were in need of air. Last time I went there they lost my tire stem caps. read more

Called about a nail in my tire, Dallas was so kind and professional, made me not feel stupid. And Trey was so quick with the patching. All around a great and fast experience! read more

These guys do great work. The price is always reasonable. Work is completed by trained, professional technicians who always do a complete and thorough job. I needed a transmission flush and transfer case service. During the job they inspected my tires and found ware related to misalignment and provided a quote . No pressure sales though. If you're looking for an honest and reliable auto repair shop this is the place to go. read more

I got a last minute flat tire the night before the 4th of July. The next morning, I called so many tire shops and they were all closed for the holiday. When I called Goodyear Auto Service, the phone number was answered within a few rings and I was informed I could be assisted as a walk in today. I got to the location and it's easily visible from the main road (Indian school). There is ample parking space so I did not need to worry about finding a parking stall. Once I walked in, I was greeted by an associate immediately. The lobby was clean and had no weird odors thankfully. I explained to the associate what I needed and he advised the request was not an issue and they will get started on it. There were a few vehicles ahead of me so I expected there to be a wait (especially as a last minute walk in). To my surprise I was still in and out of the store within 30 minutes. I already had a backup tire so that was the tired used to replace the spare tire. The service was around $25 and that is not a bad price at all in my opinion. I had an excellent experience which assured me the rest of my day was going to be great. Thank you again to the team at Goodyear. read more

They hooked me up with some Rebel Hawk M/T 35x12.5 17 10ply. For a great price if you are looking for reasonable prices tire for your pickups they knocked them out. Once they got them from the warehouse. read more

The service department at Horne Mazda is absolute garbage. After having our car for nearly 30 days and almost $10,000 in repairs the car was worse than when it arrived. It shook dangerously and made loud noises. It did not feel safe to take our children in. We brought it in for several visits where even the employees noted that the repairs were unacceptable. The mechanics sent videos of the engine shaking and noted that it was normal due to the only parts available. We finally went to Wilhelm for a second opinion and they had to do several repairs due to the errors that Mazda made. The "only available parts" we were told were not correct. Wilhelm had all repairs done in less than 48 hours. Mazda refuses to acknowledge their errors and their customer service has been atrocious. The general manager told us to take him to court rather than make right what their staff had done to our family vehicle. read more

Outstanding service fixing my alternator and CV axel. Extremely pleasant and professional conduct with me and every other customer in the lobby. First time with this auto service company, will definitely return. Thank you! :-) read more

Long time customer, many tires purchased, great pricing, employees kind, so why the bad review? Business openly is against police officers, appointment was made for 4 new tires for my 2nd vehicle yet had to cancel due to having comments made about me and my shirt that showed support of police officers. Thus I walked out and used a different company. It's unfortunate because my tires are under warranty and if issues arise I'm stuck as what to do. read more

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I used to get good service here. I called and made an appointment for today. When I arrived at the scheduled time I was told that I had no appointment. They asked for my phone number and confirmed that I had the 2013 Mini. The guy told me that that didn't have the oil filter for my car. There is an auto parts store right next door!! I will never return. I have spent a lot of cash at this store. I just wanted an oil change and alignment that they recommended on my last visit. read more

I got a nail in my tire and was leaving for a road trip the next day and they were able to get me in right away. Took a little longer than expected just because they were looking for a patch kit. But once it was done they waved the charge just because it took a little longer than expected. GREAT customer service. Will be coming back! read more

We have been Loyal customers for years. Never had a problem before we take all 3 of our vehicles to you. And my daughter and her husband take both of theirs to you. So that is 5 customers that you have just lost because of your shady Litchfield Park AZ store. My husband took our Acura to get an oil change and rotate and balance the tires. As we have for the last 5 or so years. You are the only ones who have changed the oil for us. He gets a call about 1 1/2 hours after we dropped it off to tell him that the oil pan is stripped and they cannot guarantee it. Well if it was stripped it was stripped from them. As the are the ONLY ones who have changed the oil in years! Why would you not guarantee work that was previously done by you? They wanted to price gouge him to get a new oil pan that we would have to pay for due to the negligence of your employees!! You broke it you should make it right! Apparently loyal customers are not a priority to your company ! As you can see from Goodyear's reply, no one is reading this or cares what goes on at the store level read more

Had 4 tires replaced. It took them 3 hours to replace those 4 tire from the time the car was pulled into the garage until the tires were replaced. The mechanics in the garage moved like snales when they did work, the rest of the time they kept running in and out of the waiting area or bullshitting in the garage. If you are waiting for your vehicle I wouldn't recommend this business. I was going to have my brakes done on my truck but after watching them install I won't trust them with something as important as my brakes. read more

Had a scheduled appointment for an inspection. Guy I made the appointment with a week or so ago was friendly, and helpful. Show up today for the appointment to be told it would be a wait as they had customers in front of me. I get that things happen but what is the point of taking appointments if your not going to honor the customers time. read more

These guys will treat you right and do a great job. Great customer service and friendly knowledgeable staff.

The staff was very kind and helpful. They quickly assisted me with replacing the battery in my van. Nile, the store manager, was very knowledgeable and straight forward with his diagnosis of my van issue. I would recommend this location! (*Military discount available) read more

Goodyear Auto Service - Auto Repair Near Me - Litchfield Park, Arizona

I got an oil change, tire rotation and balance. Tom was cool as a fan, service was quick and painless. I'll be going back

They were able to take me the same day for an oil change . Once I arrived the staff was very friendly and attentive . Communication and professionalism on point . I overheard them with other customers and can say they go above and beyond . However my oil change was a whopping 106.00 for a Jeep Grand Cherokee ( my fault for not asking prior to coming in ) i usually pay 65.00 for full synthetic. read more

Came in for oil change. Was told I needed a battery. My son-in-law had just replaced my battery 2 weeks prior. I asked how they came to that decision. Was told "it's testing around 560, should be over 600" (What???!!!). Stated it was brand new. Robert then back tracked and said I must have gotten a "bad battery". Left my car out front of Goodyear store and walked 15 feet to the O'Reillys next door in the same shopping center where I purchased my battery. O'Reilly employee came out & tested my battery and alternator. Both were good. Clearly this Goodyear tries to scam customers into paying for unnecessary repairs. Sad they lost a customer over the price of a battery. UPDATE: Store also said I needed to have my back brakes replaced. Took vehicle to another repair shop and was told there is NOTHING wrong with my front or back brakes! read more

The REAL go-to for my truck. Great job no tricks. And ladies treated like customers.

Apparently even though they're open when they get backed up And or are short staffed it becomes the customers problem couldn't complete an lousy 10 minute service for me well before closing time after IDrove up for 30 minutes and raced there from work to arrive with ample time before they closed guess I'm supposed to know their backed up or short staffed or just maybe the manager likes to give excuses because he's lazy and wants to leave work. read more

Went in to get my AC fixed before Christmas. They had told me it would be $1800 to fix. Made an appointment for a couple of days before Christmas to get it fixed. Drove in from CA. 2 days before I was supposed to bring in my truck they called me and cancelled. I took time off from work and made arrangements for transportation. Went to a place in CA to get my AC looked at and the place fixed it he AC for $125. Goodyear lied and tried to take money from me and do unnecessary repairs. Will never go there again and would not recommend anyone go there as they lie!! read more

Had the brake fluid replaced,as per service manager requested,techs didn't do bleeding of system correctly,I drove the vehicle & the brake pedal went to the floor,brought the vehicle back to them and they admitted they didn't do the job correctly, took another hour for them to do it correctly,OIL change & brake fluid service = three hours time, I WILL NEVER NEVER do business here again read more

This place was incredible! I had issues with my Audi and engine lights coming on and needed to move to California. They were professional and very sweet and didn't do any unnecessary work. Got my car going when they said they would and fixed the problem. Sorry I moved because I would have kept coming back for anything that I needed. read more

Avoid this place by any means necessary!! If your a woman they will treat you like you are clueless and if your a minority don't you dare ask any questions.... here's what happened, Drove in and had to get towed to a different repair shop. I took my truck to get the breaks inspected,a service they normally charge for, but didn't that day. Dropped it off in morning, after hours of not hearing anything. I get it maybe they are busy. I call to see what's going on. Immediately I get told, Oh, sorry we tried to call you?! Nope, not 1 missed call. The associate on the phone starts telling me it's all bad. I need new calipers, roters and break pads out the door it's going to cost you about $900.00!?! What?! Went back and forth trying to understand, because, this sounds ridiculous. I just drove down there. My breaks were not even squeaking or anything like that. After calling some other locations,I realize need to get my truck out of this place. Especially after being asked multiple times if I was interested in applying for their financing options. I told him I will be by to get my vehicle. Said ok, they will have it ready for me. I show up, my truck is still suspended in the air. The person that I spoke with originally said it would be out shortly they had to do a secondary inspection? Then the manager, Greg, jumps in, as if we had a conversation before. Wait the truck?! We tried calling you but we had the wrong phone number. That was lie #1, your employee never said that... I would recommend you not drive it. It's bad, we told you this on the phone! Lie#2 none of this was Said to me on the phone...you wouldn't want to do any damage to it. It's like metal on metal...I told him I will be taking my vehicle some where else. And in a matter of fact tone he said, OK, it's going to be 30-40 minutes, we are very short staffed. Lie #4 a customer walks in with in minutes of me taking a seat to wait for my vehicle. Greg's response to her is, yea not a problem, we should be able to get that taken care of for you fairly quickly?! Really?! You just said you were under-staffed?! I decided to wait outside because this guy apparently just lies to all the customers he comes in contact with. 35 minutes later here comes this young tech. Struggling to park the vehicle. We watched him back and forth and back and forth and back and forth...and again. Finally parked. As he exist the vehicle he walked behind it toward the right passenger side tire and looks down, then attempts to pick something off the ground. He leaves it and quickly runs to get his manager. Greg,(manager) comes out. At this point I am there standing next to the truck looking at the vehicle and a piece of the broken break pad. I can hear the tech say, It just fell out. And silence when they realized I was right there. Greg stays outside and tries to explain, we can't drive like this. He recommended we get the services done. Or towed out of here?! I'm just trying to wrap my head around what the he'll they just did to my truck?! You guys did this, no...then my SO walks up to see what's going on and bow Greg acts like the victim, with his racist I feel like I am being attacked remark. Why? Because we are minorities and are questioning what just happened and your shop or you the MANAGER, are not taking any accountability?! Ended up calling the police, they intentionally messed with the vehicle to force us to get the work done there, this cost us time, additional expenses to tow the vehicle, and even more $$$ to fix what they messed up. Also, I never signed anything to allow anyone to take anything apart. It was going to be a simple Inspection. I will post this experience on every review site, the BBB, and filed a complaint to the Attorney General Office. These crooks cannot keep screwing people over like this. read more

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Recently came here when visiting family for the holidays. These guys took GREAT care of my car! Thank you Louis, Charles, and Greg! Definitely recommending your location to friends and family members in the neighborhood! read more

Very helpful staff, Nile was friendly and took my vehicle in to get a flat tire fixed on a Sunday afternoon, when there wasn't hardly any other tire stores in my area that were open. I went to Sams Club on Dysart first and was told that it would be over two hours to wait when they didn't even have anyone in their bays. Thanks for helping me today Goodyear Tire Store. read more

I am not sure how to respond to an unprofessional answer , called to get a quote for transmission fluid change , sparks plugs , air cabin filter. Brake fluid change and here it comes ...wow that's a big list you got there !!! Wth but ok I just take MY money elsewhere !!! read more

We arrived with side-wall damage to a tire. The store manager Ken Lewis quickly assessed the damage, warrantied the tire, and provided an exceptional deal on replacing the remaining tires. Our tires were not in stock at the time, Ken jumped on the phone with a supplier and made sure we had them replaced same day. Nothing but great things to say. Thank you Ken! read more

I do not recommend this place. After having them fix one tire my car started shaking and having many issues. Newer vehicle. I brought it back and they told me the rim was bent but didn't notice this the first time? I bought a new rim and had them fix it which took them 9 hours to do so. The place is poorly ran and we recommend going elsewhere. read more