Abel and the cashier Matheson are amazing! Friendly and eager to help us save money, they have great service and made getting our cars clean a pleasant task. read more

Mediocre full service car wash. I tried it for a month and will not be utilizing their full service again. For the wait time with the left over dirty, it's better off doing it yourself. When I asked the gentleman at the check in for the car wash to help me with issues on my account (went to another cobblestone and they said my account was scanning to my license plate) he was not helpful at all in resolving anything but told me I must've been at a Superstar wash... On a side note- the lady cashier is super kind here and quick. She was helpful too. read more

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Just visited the Indian School location and used the full service. When they called my name and gave me my car the back was not vacuumed and I can see the seats were not wiped down and cleaned. Inside of the doors and the back tailgate was still dirty. Not acceptable. I'm now at the self service vacuuming and finishing what was not done. Just downgraded from 3 stars to 1 star. They didn't touch the 3rd row. Nothing wiped down no vacuuming. I hate that this is the closest full service cobblestone. I don't use the full service often I stick to the self service. But when I do use the full service I expect the work to be completed. read more

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Took the beast for a much needed bath. Great location and easy pull up access. Vacuums were a plenty with hoses on both sides and a detailer. Express lane was fast. Attendants were at the ready for further detailing or just on hand to refill the towels. This location is pretty steady but hardly ever a wait. I feel much better with a clean vehicle. The unlimited wash option is well worth it if you love to keep your beauty sparkling. read more

Cobblestone Auto Spa - At the vacuums - Auto Detailing Near Me - Goodyear, Arizona

The middle aged woman who works the booth at the automated car wash is wayyyyy too pushy on trying to sell the 22$ a month car wash subscription. The last few times Ive went there shes been really aggressive with her tone on trying to sell me that subscription. My family already pays enough money on monthly subscriptions, the last thing I want is another one from a carwash that I visit once a month. Someone please tell her to ease up it's annoying. read more

I've used this carwash for years without incident. My paint still looks great and I really appreciate the free vacuum stations. I'm super satisfied with this membership... read more

Not a busy day, maybe 5 cars total being dried off. I paid extra for the "interior door dash leather conditioning" detail. It disappointed. It was not worth the extra money. Even a full service car wash is subpar. Often I have 'marked' a window inside to if they even wipe them down and found it never cleaned. I tip accordingly. I figured maybe give them another try, even pay for an add on...I won't be doing that again. I am better off getting a mobile detail job. read more

Cobblestone Auto Spa - Auto Detailing Near Me - Goodyear, Arizona

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I've been looking for a hand wash that actually does a good job and makes me want to return. Not only did they miss the following areas but they did not add the air freshener and left the windows full of streaks (not pictured). Disappointing considering my car was only dirty from previous rains. read more

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$45 Car wash. 45 minutes waiting. For pretty much nothing as you can see in the pictures they didn't do absolutely anything. I gave this place a second chance and I shouldn't have. I guess their reviews are bad for a reason. I wanted my car to be clean and vacuum inside only I pay the $45 car wash and I specifically ask if they were gonna do any kind of cleaning inside of the car? Hope the pictures tell you enough of what they did. Mine knew the first time that I went. They up. Charged me for a oil change adding Me things that I did not ask for. Today after they print the received. They were almost about to charge me $110 for cleaning the dashboard. I was about to pay that, but since my first experience sucked, I decided to give a second chance. Do not come to this place. They do everything except for getting the job done. Came two times and left disappointed two times. I wish I could get my money back. Honestly, you didn't went back to argue because everybody seemed very lazy and I was not about to argue when clearly this is the experience that everyone has here. read more

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Absolutely a waste of time and money Paid 40 dollars for a full service and doesn't even look they touched it Inside looked exactly the same with nothing wiped down and all my glass was still full of water spots! Armor all splatter all over the place!! Will not ever go back to this place again! read more

Will never go there again. Took my Highlander to Cobblestone Auto Spa and paid for the most expensive car wash and they didn't even lift the back hatch to vacuum the back, refused to wipe down the seats (because they are leather) or wipe down the inside of the doors. They are lazy and entitled but want the most money of any carwash out there. I will not spend anymore money with that location or any Cobblestone carwash. I had to take the vehicle to their free vacuums to clean the inside of my car for 10 minutes when they refused to do the job. Never been treated so poorly in my life. Funny how the testimonials page doesn't work on their website. read more

Car detail & gas! Excellent savings on premium with Frys discount AND full service car wash! Sitting area inside with chive tv, cameras to watch progress of car and cartoons for the kiddos tagging along. Plenty of snacks! I got some protein bars and sugar free energy drinks and prime for our road trip to Cali tonight. read more

Cobblestone Auto Spa - Sitting area while waiting for my Cx-90 to be detailed- for our road trip for my sons Huntington Beach Soccer tournament! - Auto Detailing Near Me - Goodyear, Arizona

Very disappointed in CAR WASH IN LITCHFIELD PARK LITCHFIELD RD & INDIAN SCHOOL RD. Have the platinum car wash last few times and isn't cleaning very well , rims come out dirty and went through second time same day with Same results .maybe time to find new car wash as this location lacking. Didn't receive many of the items that supposed to spray while going through car wash. read more

$40 for a car wash and my doorpanels we're still dusty my rugs didn't even get picked up and vacuumed under.. my windows still have stuff on two of them so they're not even clean my passenger mirror still has water spots all over it. I left my number for a manager and nobody has called me back nearly 8 hours later... What a waste of money read more

This was one of the most frustrating service experiences I've had. I am a longtime customer, and this is now the second time I've brought my car in for a detail and never received the promised call when it was ready. The first time, my husband was able to go check on the car, but that shouldn't be how customers get updates. Today, I dropped my car off and was told it would take about three hours and that I'd get a call when it was done. Five hours later, no call. When I tried to follow up, I couldn't even reach the location--everything routes through a central line. The person who called me back couldn't help, refused to give her name, told me I'd reached the wrong department, and then hung up on me. I was also told it could take 3-5 days for a callback. I work during the day and cannot just leave to pick up my car without notice. I depended on their communication to plan accordingly, and that did not happen. Meanwhile, I'm without my car and having to pay for additional rides. This is not just poor service--it's a repeated issue and a broken system. read more

I thought to get the hand wash as I had back surgery and can't bend they were the worst. read more

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Will reject your car for being dirty but isn't that the whole point of a car wash?? Want to charge extra for no reason. Other places they will take you in normally. Quality is poor too for full service. They'll take your car in, charge you less but you HAVE to get full service?? Ridiculous. read more

I have been to this car wash several times in the past, and had some minor grievances over streaky windows and missed areas. But nothing prepared be for the quality of work when I elected to try out their detailing service. What appeared to be good value for the price, turned into a very poor choice. I cannot recommend this place for detailing. I watched as they were buffing the finish, and it looked like they were putting more scratches, This was supposed to be just a clay job, but was not like any I'd ever had done before. Ended up a few months later with clear coat failure and other paint issues. The total cost to repair this is going to be over $3000. read more

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I just canceled the membership for both of my vehicles. Sick and tired of having to go home and clean the streaky windows and dirty interior. I had the top of the line monthly car wash membership and constantly asked them to do a better job on the windows and interior. Very disappointed in the service I was receiving. read more

This is my first time to this location since our move. I have had monthly car wash service with Cobblestone for over 3 years now. I like the full service experience I get from them. At this place the guy checking me in was way to high pressure on up selling me when I have the platinum package for my taste had to tell him no 4 times and he still came back 3 times. Salvator and his team on the finish end did an excellent job. Will continue to come back. read more

Cobblestone Auto Spa - Drying and finishing area after car has been washed - Auto Detailing Near Me - Goodyear, Arizona

If you want to go to a place where you ask them to not do something 3 times in a row and they do it anyways, then this is the place to go. $40 full service and there are still streaks and water stains leftover from the carwash. Interior is barely wiped down as there is still dust and crumbs. read more

To preface this, I worked really hard to save up some money to get a full detail done. I was going to go with a mobile detail service but I'm a monthly member for express washes so decided to go with Cobblestone since they were doing 50% off details for the month of March. I dropped my car off this morning around 7:15, just picked it up at 2:30. TERRIBLE job! My main concern was doors, dash, and console I really wanted them deep cleaned. To my dismay, it appears they just wiped it down with oil. Pictures attached. I came home and ended up scrubbing it down myself, which i didn't want to do. I had never had a detail done and really just wanted it done so nice. I really can't even tell that they buffed the hood or that they applied a clear coat. I'm so sad and disappointed. My mom asked why I didn't go in and tell them it wasn't done properly, I didn't because it should have been done right the first time. Save your money and go else where for a detail, for regular car wash they are fine. read more

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Our Toyota Tacoma sunscreen got removed from our truck with our umbrella and did not get put back. The seats in our truck looked absolutely horrible after they shampooed them. Here are the photos read more

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***added, as we were driving home saw the still dirty back seats (picture). 6-4-22 If you want to have an $80 car wash that comes out entirely spotted with (service guy says when pointed out) ' hard water spots'...this is the place for you. Pictures tell all, a waste of an hour and almost $100 read more

Cobblestone Auto Spa - 6'22 - don't even need to zoom to see all the dirt still left on backseat, $80 'clean.' Daughter cleaned off once home, horrible - Auto Detailing Near Me - Goodyear, Arizona

Service great and staff wonderful. Good price for the product. Strongly recommend getting one of the plans. Great Value read more

I have been meaning to get my car detailed for the past 9 years :D. I think its just good to have it done at least once a year considering the price. I was doing errands that day and stumbled upon this car wash so I was like what the heck.. why not? I am very finicky with how I get my car cleaned since I hand wash it myself about 2-3 times a month. However, I don't think that I have the proper tools to do a 100% full detail. When I took it here, besides missing a few spots in the front and pointing it out, they fixed it right away. Anyways, 1100 miles later and I am here in Texas now, the wax they applied is still keeping my car shiny. Thank you for the job well done! P.S I wish I was still in AZ since they offer a free car wash for every detail!!! read more

I had planned on upgrading the rating today, as my past few previous visits, the tech did keep the top brush from coming down on my car. Today, there was a new tech on the tunnel. Now, to his credit, when I mentioned, no top brush, please, he did not know how to do it. So, he stopped the system, and went to get a supervisor. Well, the supervisor came over and showed him how to do it. And, I thought at the time, everything was going well. Well, on the SUV in front of me, I noticed that the top brush did not come down. And, I started thinking, uh-oh, wrong vehicle. Sure enough, when my car hit the mark, hello top brush! :-( Luckily, and so far, it has not damaged my top spoiler. But, these people really have got to learn thst certain vehicles, the top brush is to be off. So, based on this, and the 4 or 5 previous failures to do as I requested, I can't increase the rating. But, for sure, they need to do a better job on training. read more

This company has the worst customer service of any company and that's saying a lot!!! I have been trying to get a refund for months and they finally get back to me saying they took care of everything then never did anything, then I reach back out and it all starts over again. They cant find my account, they don't know who I am etc. WOW!!!! read more

One and a half stars would be more accurate. Location was Litchfield Park-Indian School and Litchfield. Car is a Kia Soul. I was considering purchasing a monthly package, but wanted to try a wash first. Pulled into a spot to vac and clean interior first. Vacs worked fine. Plenty of clean towels available. Chose the Carnuba Wax Express Wash at $19. Presoak and Bug Remover: Terrible. Spot Free Rinse: Good. Tire and Wheel Cleaner: Terrible. Top Blaster: Ok. Rainaway Surface and Glass: Ok. Triple Foam Conditioner and Clear Coat Protectant: Saw no difference. Carnuba Wax: Saw no difference. Signature Pre-Soak Double Foam Bath: Didn't appear to make a difference. Very disappointing wash. Was the car cleaner? Yes. But I've had better $6 washes at a Circle K. Seemed like a very short wash. After going thru the wash, I pulled into a spot to dry excess drops. Car was pretty dry, except for the back. LOTS of dirt streaks around car I had to wipe with towels. Bug spots still on the front of car. A bug on the front plate I was able to wipe right off with a towel. Bug spots still on windshield, and I had actually cleaned the front windshield to get some spots off before going thru the wash. Front of the side mirrors not clean. Back was quite wet and still had visible dirt spots. I was able to wipe most clean with towels. Tires and wheels still VERY dirty. Ended up having to clean them properly when I got home. Not a good wash. For $19, a very poor wash. I really wanted to be happy with a wash here, as it's a very convenient location, especially for an unlimited monthly package. But there's no way I would return for a single wash, let alone a monthly unlimited. read more

Just bought a new suv and had it washed today. Already have another sub that I pay monthly membership on. They did a great job and made my 6 year old feel welcome. Great customer service by the QC guy Salvador. He really has great attention to details. Recommend coming here. read more

I was a monthly member with slight OCD compulsions for at least 15 years in Surprise. I cleaned in between myself and went 1-2 times a year in Surprise, but they just don't allow enough time or pay enough to make the folks on the line care. I had friendly relations with the staff and they knew me by name but I cannot say the cleaning was great. It was somewhat convenient and if you know them you get better service, but it was never worth what I paid and every time I bought details cards to help the front line guys out, it never ended up being what was sold. They just don't give them enough time or they don't pay enough for the folks to care. You won't even get a proper vaccum most times and who is going to really spend more time saying so just to deal with the hassle and ire of staff "the next time". Save your money, they need to do better. God Bless - BSurprised read more

My wife went there a few weeks ago and asked to have the car washed. It wasn't more than a week when I was last there. Upon arriving at this location, they were extremely generous in their attitude towards me and all of that. After I got there this worker smiled and then came back to the car to tell me that the card on file was no longer any good and so I obviously had to put in a new card which I did gladly. When I went there she wasn't given the same service as they gave me. When I finally found out what happened to her I was livid. My Wife told me that when she pulled up to get the service that was required, they looked up the account supposedly, and then told her that the card on file wasn't any good and that she would have to pay another way. As soon as she told me this and also added that they put s read more

Brittany, the cashier, at Cobblestone Auto Spa was incompetent and incredibly rude as well! She tried to charge me $21 when I had a prepaid coupon for a Supreme Wash. When I tried to talk to her regarding why her reasoning was wrong, she rolled her eyes at me and said she'd talk with management. Management came out and agreed with me - fixing the problem. She however continued to scowl at me as & roll her eyes as if what had I requested was wrong. She obviously couldn't figure out how to void the first transaction to process a second transaction in line with my prepaid Supreme Wash ticket - that my husband previously paid for. I have 2 more prepaid coupons to use at this place. After that, I won't return. Manager was there and didn't say a thing to the rude clerk, even after I pointed out her abysmal attitude toward me. He just said he'd talk to her, but honestly looked like he wasn't going to. I'll take my weekly car wash needs elsewhere. read more

Cobblestone Auto Spa - Cobblestone Car Wash Receipt - Auto Detailing Near Me - Goodyear, Arizona

First let me say that the two stars are for the friendly staff. From the minute I drove up to the minute I left I interacted with fabulous people! However when you pay for a diamond package, wait for an hour, and come out to a truck that is not clean, you can't get any more stars. I do not mind the wait as long as my truck is clean when I come out to it. The poor detail guy was trying to get so much done by himself. It's a real bummer too because the staff is great but when they are slammed and understaffed the results are subpar. read more

I've been to several cobblestones and this was the worst by far. We paid for interior conditioning, which we were already up sold on, and got the car back and it looked like a they spent 2 min on it. They didn't wipe down the seats at all, they're covered in spots from whatever they sprayed. The center console wasn't touched. There's still dirt everywhere. I'm not sure what i paid for. Maybe that can be clarified... Only thing they did well was clean the outside and buff out some scuffs. I appreciate the guy that was working on that but whoever did the interior might need to be retrained. I highly doubt any of the employees would be satisfied if they got their car back in the state i did. To top it all off, the employee i spoke with said i should've paid for the higher cleaning option. Aannnddddd... he was the one that up sold us.... LOL. Awesome customer service guys! read more

horrible car wash never agree to a monthly deal. you can never get a hold of anyone to cancel. I have to cancel my credit card In order to stop being charged. they said I canceled it 10 months ago. they never did. flat out crooks!!! read more

I've actually never written a review before, let alone a bad one, but I was very disappointed with them this time around. Blake was cool getting me started with the "right" services for my little Chevy Trax (emphasis on the "little"). My detailing was great but at the most basic level of car washing they didn't vacuum my car with even remotely a little bit of care. I spent 10 extra minutes after my $70 car wash vacuuming it myself.I have zero clue what guy did this job. My guy Chris at the detailing spot tried to help me out afterwards but it wasn't his fault. I just wanted him to tell his people what kind of job they did. I've been coming here for years so this is disappointing. I really hope this was a one off read more

Cobblestone Auto Spa - Zero attempt at vacuuming this little trunk. - Auto Detailing Near Me - Goodyear, Arizona

I have been trying to get Cobblestone to stop charging my credit card for the 'unlimited' plan that I NEVER knowingly signed up for. The attendant lied to me. Yes, lied. Cobblestone won't return any of my messages or phone calls. This is how they treat customers huh? I actually liked the job you did too...NEVER again. P.S. I have 20K Twitter followers. read more

SCAM place DO NOT USE Had one of their horrible employees DYLAN reach in my car and TAKE my unlimited wash stating it would be canceled. It was NOT cancelled and NO ONE will help you there. Called the cancel number NO ONE answers. Left multiple messages they literally DONT CARE read more

Not a great wash, their system doesn't seem to be well maintained. A week trip to Utah (Bryce Canyon NP) got a lot of bugs on front bumper. Bugs didn't come off on first pass so asked for service to run through again. It didn't help much. In the end I think the only solution is hand washing that area. They can clean dust and light dirt, but road trips seem beyond the cleaning levels. read more