Let's start by saying what Valvoline is…read more Valvoline is a place for quick, convenient fluid maintenance. Valvoline is **not** the place I would trust for mechanical diagnostics or major repairs. I bring my daily driver here. Is it because I can't change my own oil? Nope. It's because sometimes convenience wins. When it's 115° outside and my Durango needs an oil change, I'm more than happy to let someone else crawl underneath it. The pricing can be a little steep, but that's the tradeoff. You're paying for convenience, and convenience usually isn't free. An oil change is about as low-risk and high-reward as automotive maintenance gets. I pull in, stay in my air conditioning for most of the visit, they drain the oil, replace the filter, refill it with synthetic, top off a few fluids, and I'm back on the road without getting dirty or having to clean up the driveway afterward. Do they try to upsell additional services? Absolutely. It comes with the territory. A simple "No, thank you" has always been enough, and they move right along. I honestly don't have much to complain about. I'm usually in and out in about 30 minutes, my vehicle gets what it needs, and I get to cross one more thing off my to-do list. Sometimes that's worth every penny.

I have been a loyal customer of Valvoline Instant Oil Change for a long time and have always…read moreappreciated the "stay-in-your-car" transparency. However, my recent visit raised several red flags that left me deeply disappointed with the service standards: ​Unusual Payment Pressure & Distraction: Mid-service, a technician abruptly came over and insisted I pay before the job was completed--something I have never been asked to do here before. Instead of simply running my card, he insisted I walk over to the point-of-sale machine. It felt like a deliberate tactic to pull my attention away and distract me from watching the work being done on my vehicle. ​Coupon Confusion & Runaround: Initially, a technician claimed my $25 coupon wasn't valid. After searching on my own, I found a $15 coupon, which they accepted. Later, I checked the terms of the original $25 coupon again and realized it was valid after all. I had to contact corporate customer service separately to get my bill adjusted. ​Overfilled Oil Pan: To top it all off, I was later informed that they had overfilled my oil pan, requiring them to correct their mistake. ​The core appeal of this business model is being able to watch the technicians service your car right in front of you. Pushing customers to pay early and distracting them undermines that trust. Combined with billing hassles and fluid errors, this visit fell far short of expectations. I hope management addresses these procedural issues.

The staff at the Avondale/ Dysart location are 5-star, I received very professional service…read more Service was quick and they are very thorough. They offered upgrade and emphasized the services were optional. This is my second visit and I will continue to return.

Took our Chevy equinox to the shop off Estrella pkwy in May 2026 and earlier this month of July…read more the car started running bad. Went to auto zone off Litchfield and come to find out there was not a drop of oil. Bought 3 bottles of oil and it took a whole 2 before the stick read it had anything. Now there is one thing after another going wrong Two valves were left loose!!!

These guys always do an excellent job with my vehicles. Big shout to KC, Pierre & the entire staff…read more You guys Rock.

I had an appointment at 8am and watched as others came in and left before me for a brake change…read more Women treated differently as well. Men being offered discounts and coupon deals and not once were the women offered the same discounts. I will never understand this type of behavior from grown men. I understand this review will not change their behavior, but it does change my mind about making a better choice next time I need service.

This shop is the best I have ever been too! I didn't feel pressured to buy anything! It felt like…read morethe service only took 15 minutes from the time I pulled up to the time I left! They all were in a good mood and had smiles on there faces and looked like they wanted to take care of me and most of all make sure my car is perfect! I would recommend this to anyone! Jason the manager is the best! I trust him with my car 100%!

I had a great experience today here, very quick and done right. Thanks to Kyle taking care of my…read moretires I can get back home!

I received very poor service at Jiffy Lube unit 1209. They don't have Supply to change the car's…read moreoil, in other words, a terrible store. My recommendation is that the employees be fired and the store closed, as they have no quality, no service, and no responsibility.

I came here for a quick oil change. They made my experience absolutely worth the price. Got me in…read moreand out quickly and efficiently. I arrived in the morning and even though they were dealing with computer issues they still assured me that they would be able to get it done.

Fixed my tire pressure and filled up my wiper fluid! Very helpful nice and quick Thank you…read moreLadainian. You are the best!

such amazing workers very fast, clean and respectful such an great place to get your car wash, and…read morethe guys who work in the oil change department are amazing i had a cabin air filter in my backseat waiting to be installed and they put it in for me without me even asking such good people i can't wait to come back

I've been to a few Super Star car washes with no issues and everyone is pretty polite and helpful…read more I needed a car wash and was near this location so I pulled in. I had a free car wash on my receipt from a previous wash I wanted to use before it expired on May 9. The receipt was a little faded which made the bar code hard to read. The car wash attendant even tried to help me by looking at it and entering it for me. But unfortunately after a two attempts he was like sorry I just can't read it, it's too faded. That's not my fault though. You could still read the part on the receipt where it says Super Star Car Wash Coupon Redeem for your FREE Clean Wash. He said sorry that's too bad, I can't read the code to enter so you have to pay. Now it's not like I couldn't pay. I just wanted my free car wash honored and it wasn't my fault the receipt was faded. That's how it printed out for me. Anyway he got annoyed, frustrated and was a little rude about it and then tried to sell me their monthly plan for unlimited washes. Like I'd buy that after his rudeness. I bought a basic wash and went on my way. Just honor the free car wash I clearly had the receipt for. Is it so hard to say, oh that's hard to read but I'll honor the free wash for you. Why be a butthead about it? Needless to say I won't be back at this location anytime soon. There's a lot of other car washes near me I can pull into instead.

The car wash is good. The vacuums next to the office are very powerful…read more The staff is very friendly and helpful.

Watch out for there computer systems ,they have double charged me on my debit card then use delay…read moreand avoidance tactics to not deal with your account and they do not have a contact number anymore, all you get is a chat box and email contact. There employes just say i dont have access to that and tell you to call there 1 800 number but they dont have one lol ill be switching asap . ps i use there monthly plan

After the same well-known chain auto repair company in Surprise failed repeatedly to properly…read morerepair my 2000 Chevy Cavalier, I had it towed to Litchfield Auto Repair. My sister has been their customer for several years and has always spoken highly of them, so I decided to give them a try. Jenny Bastanchury was my service advisor and provided excellent service at every step. The car arrived shifting hard and shuddering at low speeds. Litchfield Auto Repair's mechanics quickly discovered what the large chain shop missed. A damaged transmission bracket was causing excess vibration and had been destroying my motor and transmission mounts. There were also other issues that needed attention, and the team walked me through each one clearly. Litchfield Auto Repair diagnosed excessive engine movement and rebuilt the entire engine and transmission mount set-up using modified brackets because original parts for a 2000 Cavalier are no longer available. They replaced the left front CV axle, installed a new air conditioning compressor, performed a complete R134a evacuate and recharge service, and coordinated a full transmission rebuild. Per my request, Jenny tried to source new old stock parts for the job, but in some cases, they were not available. After all the work was completed, the Cavalier drove smoother and stronger than it has in years. Their pricing was fair, their communication was clear, and the quality of their work was outstanding. Jenny and her mechanics really listened to my input and provided superior service compared with what I had experienced at other shops over the last 12 years. Although Litchfield Auto Repair is a little out of my way, I will drive the extra miles to get auto repairs I can fully trust. Please give them a try. You will not be disappointed.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

This is the 3rd time we have gone in for an oil change and they didn't have enough of our oil type…read moreand we have had to go somewhere else. Not sure who is responsible for ordering but they are failing at the job. At this point we will just be going to a different location from the start so this doesn't keep happening.

Came in all the people working were awesome and helped me out great place and serviceread more