I have been trying to get Cobblestone to stop charging my credit card for the 'unlimited' plan that I NEVER knowingly signed up for. The attendant lied to me. Yes, lied. Cobblestone won't return any of my messages or phone calls. This is how they treat customers huh? I actually liked the job you did too...NEVER again. P.S. I have 20K Twitter followers. read more

SCAM place DO NOT USE Had one of their horrible employees DYLAN reach in my car and TAKE my unlimited wash stating it would be canceled. It was NOT cancelled and NO ONE will help you there. Called the cancel number NO ONE answers. Left multiple messages they literally DONT CARE read more

After reviewing the other reviews I also stand by what everyone says. At other locations always had a good experience and satisfied with the cleaning. But here.... Let me tell you just like everyone else has said they DO NOT do good job cleaning the interior. The cup holders, inside the door handles and what ever else you can think of. It looks they didn't vacuum either. Once home had to wipe everything down and use my own shop vac to get whatever else. Was talked into upgrading $5 more to add a smell, tire shine and wheel cleaning. Surprisingly they did do the upgrade service and the front windshield wasn't to well clean either. Even gave them a $5 tip which was completely regretted and didn't expect this level of service. SO DO NOT GET YOUR FULL SERVICE CAR WASH HERE!!!!!!!!!!!!!!!! I don't need to take pictures of it, everyone else's photos of the same job shows proof enough. read more

Not a great wash, their system doesn't seem to be well maintained. A week trip to Utah (Bryce Canyon NP) got a lot of bugs on front bumper. Bugs didn't come off on first pass so asked for service to run through again. It didn't help much. In the end I think the only solution is hand washing that area. They can clean dust and light dirt, but road trips seem beyond the cleaning levels. read more

horrible car wash never agree to a monthly deal. you can never get a hold of anyone to cancel. I have to cancel my credit card In order to stop being charged. they said I canceled it 10 months ago. they never did. flat out crooks!!! read more

Paid for a hand wash, left our truck for over an hour, picked it up and they'd only washed the outside. Interior and wheels were not touched. We were hoping the reviews weren't as bad as they seem, since this carwash is close to home, but unfortunately they've proven to be true. I'd like to say you get what you pay for...but you don't even get that here. This was less than basic wash quality, pretty pathetic. We won't be back. read more

Cobblestone Auto Spa - Auto Detailing Near Me - Goodyear, Arizona

See all

Pretty poor car wash. No one seemed to car enough to let me run it through a second time. There must be a better place to get a car washed in Litchfield Park. read more

Cobblestone Auto Spa - Auto Detailing Near Me - Goodyear, Arizona

Hey Dominic. Your response sucked too. I have seriously been VERY patient with your staff and several have stepped up to the plate. Also, which you apparently don't know about is the fact that they also lost my lug nut key!!!! Yoyr managers Mat and Dylan have replaced but it took a week, not the next day! You and that one in detail, the "assistant manager" both obviously need Some more training in people skills. Best, Nancy read more

Outrageously expensive for the service they provide. Quality of work is very bad. Accountability is non existent. After coming from Rancho Mirage where a $20 wash is practically a full detail and you tip %50 because you want to. These folks are simply ripping you off. read more

So after Tire World didn't fill my tires, I tried Cobblestone. Same result. My sensor read low at 32, my tires are rated 32-33. I ask for them to be filled at 33. Cobblestone filled to 32. Then when I asked them about it the guy said I'd have to go back inside to complain. Well complaining on here instead. Hopefully more people will notice they don't follow instructions. read more

Cobblestone Auto Spa - Failed to fill tires full... - Auto Detailing Near Me - Goodyear, Arizona

Well I have been going to this location for over 20 years! My service today was definitely sub par. I requested the platinum wash. I specifically asked if they armoral the tires and everything the gentleman said yes! So I get it washed! And when I'm called to get my truck it is still has mud on it. So I asked don't they wash the mud off? They said no. So I drove back around and asked the same person do they not wash the mud off when they wash my truck? He said no I have to ask to wash the mud off. I said so washing my truck doesn't include washing mud off and it's not like the truck was real muddy or covered in mud. I have pictures and a video but help won't load a video! I have been going to this establishment long enough that I have 3472 points and if you know this place and their points system you know that is a lot yet they won't wash the wheel wells out !!! I won't ever recommend this place again!!!!! read more

Went for the first time. Got a basic wash,$20. Brenda was very nice at the register and the people drying did a good job but this car was not vacuumed. I could of saved the money and stayed in the car for the Express at $6. read more

Cobblestone Auto Spa - $20 basic wash. Does that look vacuumed? - Auto Detailing Near Me - Goodyear, Arizona

Amazing service ! The folks here go above and beyond with their helpful attitude and professionalism !! I will be returning for my car details in the future! Thank You Cobblestone ! Thank you, Jeffrey W. H. read more

Cobblestone Auto Spa - Auto Detailing Near Me - Goodyear, Arizona

If I could give them zero stars I would. I have attempted to cancel my membership through their website and their call center and nobody has responded to me. I've had been charged over five months worth of membership and I don't even have the scan anymore anymore I was told my membership was canceled but yet every month I have a bank charge for this company. I can't get a call back. I can't get an email back I can't get a hold of a live person, all I get is a voicemail that they will call me back within two business days. I have been waiting for five months for somebody to call me do not get their membership. It is a hassle to cancel through them. Their customer service is unreliable and their vacuums not to mention are always clocked up or broken Overall rating I would give it a zero. read more

Been over a year since I had a car serviced here. Got a 30% off coupon from them in the Inbox, so I decided to try them again. Attendant was nice but the services offered with the more than $49 oil change has been reduced. The oil change service used to come a better car wash service-- i.e., wash the car, vacuum it, wipe it down. Now you drive the car through the express wash, which is okay but doesn't clean the bugs off the front grill, and no wipe down or anything. Lobby used to have a couple PC's that allowed you to browse internet while you waited. Those are gone. Yeah, not very happy with the value, even with 30% off. read more

This is my "go-to" full service car wash in the West Valley, and based on how busy it usually is, a lot of other people agree with me. The lines can get a little long, but they move cars pretty quickly and get your car back to you in no time. I usually go with the Supreme wash which does all the standard stuff plus air freshener, wheel cleaning and tire dressing, plus clear coat protection. They also offer a Military Discount, just show your ID at the counter when you pay. The workers do a great job bringing my dirty car back to life and I will continue to swing by for their top-notch service!! read more

Little irritated that the sign made me think gas was lower here. That price is only when you get a car wash. It was clean and not bad for a shell station but I made a special trip just because of crappy advertising tricks so I'm annoyed by that. That was my fault though I should have known it wasn't anything special. They're open 24 hours which is cool but I'd rather just hit the QT because I never waste money on car washes which is what this place is for. It's ok for a gas station though based mostly on the fact they take my Fry's rewards and is cleaner than most shell stations I tend to avoid read more

See all

I had my car washed today and Jasmin made sure that it was done very well. she Went around the car and made sure it was done correctly and ready for me. read more

I was very disappointed. I was in line and hustled into an update only to discover an equipment problem, and the wait was an additional 15-20 minutes. I had already been in line for 15 minutes. I was sold for a full detail with various discounts because of delays, prepay for service, etc. With all the discounts, $150.00 for a full detail inside and out was worth it. Wrong !!!. The carpets were not cleaned, and the wax on the car consisted of some spray that I could have done at home. Own a car wash in another state and receive trade magazines with articles on up-selling services. Updselling is fine as long as there is customer value. We will continue to use the car wash because the monthly fee is a bargain. But fool me once...... Wanna bet that the bargain service is n longe available at renewal? read more

Had them for a year since I lived down the street. Not the best when compared to those guys that detail vehicles that promote on IG but for the monthly price and their unlimited (twice per day) car washes is not too bad. They did an ok job while I was there. However, they're sneaky when it comes to canceling your membership. I went online and cancelled my membership due to me moving far away. Cancelled in the beginning of October of 2023 (charge was at the end of the month usually around the 30th. They didn't charge October but charged $30 in November, $30 in December & $32 in January all around 6th of the month. I spoke with a manager I can just hope that they can give that money back. read more

I purchased a car wash at the pump and did not realize that it was full service. I explained that I meant to buy an express wash and asked if I could get a refund on the difference. The employee told me "no, it doesn't work that way and I couldn't get the difference even though I was not getting full service". Meanwhile I had to drive through the lines several times because they I went to the express side, then they sent me to full service. Then made me drive around again to go through the express lane again. The price of the full service wash $24. The price of my express wash $10. And to boot the guy kept my receipt. Place is a rip-off. read more

Got my husband a full service wash for his birthday (truck) paid $26 and they did a half assed job. It wasn't even busy, only 2 cars. The wash itself seemed to miss a lot not to mention missed wiping numerous areas. Didn't seem to clean (or wipe) the interior windows or the wheels and missed the majority of the driver's side.By the time I left, there were several cars so I just ended up going to the vacuums and cleaning it up myself. Won't return, I'll do it myself next time. read more

Jasmin was so nice and always takes care of my vehicle when I come she's the best worker there

1-Star Summary: Just get the basic wash for $12, use the vacuums and detail the care at home. Their other services are not worth the dollars with such low quality. CV-19 led us on a 2500 mile road trip this summer in our GMC Yukon. The white beast is my wife's car so it needs extra care. ;) The inside was dusty (UT, CO, NM and AZ Dirt) so I wanted a full detail inside / out and wax to protect the car. We negotited down from $275.00 after a bit to $225.00. I dropped off the car at 11:02 this morning and gave them all afternoon to work on it. They were "discounting" the package, so I would let them have this as fill work and we would both come out ahead. It didn't come out as good as I expected. Vinyl surface protection was sprayed all over the car, but without any attention to detail. I find that ironic. I think it is better to show than tell, so uploaded a series of photos on the quality of the work. I guess to be fair, it was $17 for the wash, $62 for the exterior clean and wax . So the level of interior detail work was just $152.00. It was not a great deal. I This is the 3rd time I have tried this location for services since they have opened. 1) Premium car wash package for 90 days when they first opened (didn't use it enough). 2) Car wash and oil change (broke off the retaining clips on fan shroud and split top of engine cover) so that didn't work out too well. I use Wilhelm Automotive around the corner now 3) Car Wash, Wax, and Complete Interior Detail, $225. I think you see the quality they provide. Cobblestone Service Motto seems to be Caveat Emptor "Let the buyer beware". I hope this helps you be an informed buyer for the quality of services you wil get. read more

See all

Awesome service. Isiah was great making sure I left outta there sparkling. I will be back.

Terrible terrible terrible. Waste of $8. First the Hispanic kid was eating a danish and rinsing my car - not professional. Secondly, the car came out dirty and bird shits were still on it. Highly do not recommend. Best to just wash your car at home. Their water also smells very dirty and unchanged - very unpleasant smell throughout the entire wash. Waste of hard earned $8. read more

See all

Drove my car through the automatic car wash, until I got home I noticed a long deep scratch on my car. read more

Cobblestone Auto Spa - Auto Detailing Near Me - Goodyear, Arizona

See all

First time to Cobblestone for an oil change. Easy check in. Waited for about 40 minutes then heard my name. Car was clean inside and out! Great service and everyone was pleasant. Will be back, for sure... read more

This is what the "Works" gets you.... last time wasting my time and money here. This place was better before cobblestone bought it. read more

Cobblestone Auto Spa - Auto Detailing Near Me - Goodyear, Arizona

See all

These guys don't deserve one star! They stole my watch while I was there getting my truck washed and could care less! It is a very expensive watch and has extreme sentimental value! Yes I left the watch in my truck after being distracted by the guys trying sell me 500 other things but that is no excuse! I went back 10 mins after I picked my truck up and they couldn't find anything on camera, asked the guy to empty his pockets but come on.... By then my watch could have been 100 different t places! I will never take my truck there again and I recommend nobody else does either! There is nothing worse than liars and thieves! They truly could have cared less and that is the worst customer service ever! If that is how you choose to operate no thank you! I have never been treated so horrible shame on you! And shame on your company as a whole! I will blast this far and wide! All I wanted was my watch back..... I wasn't going to ask any questions but now here we are! read more

Word of advice DO NOT PAY UNTIL YOU'VE INSPECTED YOUR CAR UP TO YOUR STANDARDS. I took my car here to get a full service wash. Exterior looked pretty good & shiny but the interior was yikes. I REALLY wanted to like this place! BUT, it looked like my 2 year old came in with greasy fingers after eating french fries & touched all over the dash. they didn't wipe or smooth out whatever crappy greasy spray they tried to clean my dash & seats with. The backseat didn't even look like they touched or vacuumed it. The back of my front seats were not wiped down at all because i could see my sons shoe marks still on the back of the seat from kicking it in his car seat. There are soooo many bad reviews here just don't even take the chance and give them the benefit of the doubt because that's what i did and i'm extremely disappointed & unsatisfied with the outcome of coming here. You'd get better results doing it yourself with water and a couple paper towels. I REALLY hope they take into consideration all of these reviews people put their effort into and change the outcome of all the cars they're "cleaning". They REALLY need to hire people who WANT to work & not be so damn lazy. Thank you for taking the time to read my honest review. God bless. read more

My husband and I have always had a good experience at this car wash. So much so, that in the past, I have purchased donuts for the whole staff and hand delivered them. However, this morning they lost a customer. My husband took our car in to be washed and felt like it was taking longer than necessary. They finally called him back to vacuum area to let him to know that the back window was broken, and would not roll back up. This is a known issues with this older model BMW, and we do not hold them responsible for breaking the window. It happens. However, it was handled very poorly by the manager who claimed that my husband had rolled down the window prior to entering the wash. My husband assured the manager that he had not rolled that window down in over a year. The manager insisted his employee did not touch the window. My husband was not looking for compensation for the broken window. He simply wanted the manager to admit that they indeed rolled the window down, and apologize. What he did shows a lack of integrity, and for that reason, we will not return. read more

went above and beyond for no additional charge, great customer service and work. Highly recommend

Awful wash! I paid for diamond and got this! I was surprised. $45 should get a noticeable clean and so much was left untouched. This was disappointing. I won't be coming back read more

Cobblestone Auto Spa - Awful wash! I paid $45 for unfinished job. - Auto Detailing Near Me - Goodyear, Arizona

First things first, Vince or Vance - rude. Secondly if I come to your car wash with two cars and get the ultimate plus on both, and tip you... spending $70 on car washes why am I still leaving with the bird crap on my car!? And no vacuuming the inside of my car, you chose to apply for this job, you chose to work with the public yet your all very rude and do very lazy work.... not cool. Don't bring your car here west valley, im extremely pissed off and disappointed. read more

Cobblestone Auto Spa - Birdshot on my car before and after my ultimate+ car wash. - Auto Detailing Near Me - Goodyear, Arizona

First tine at this location and will not return, the interior doors and headrests weren't even wiped off with water let alone cleaner. There is still dirt and dust all over the outside of my car also. My side mirror was flipped back and a piece was popped off the track of one front seat. read more

See all

Terrible sub par car wash I had to have them re vacuum the front but made the mistake of not looking in the back, just got home to realize they didn't even go under the seats:( I also asked if they could re dust the front and the cup holders because it obviously wasn't done (?) paid for the supreme and they didn't spray air freshener so I had to go back thru and ask them to do it. There were 2 cars in front of me they were not busy so not sure why they didn't do at least a half decent job. $20 for something I could do myself. *update: added 1 star for customer service, spoke with the manager Juan who offered me a free car wash in the future :) read more

See all

Excellent customer service and very friendly staff I started going to Cobblestone Auto Spa after my favorite carwash closed its doors . While I definitely agree that Cobblestone takes longer than other car washes I've visited, however, it is definitely worth the wait. Cobblestone is committed to giving the customer what they want, a great car wash at a reasonable price. Cobblestone is committed to making each customer happy and satified. Give Cobblestone a try you won't be disappointed. read more

If we could leave no stars we would. Came in Saturday to get our 2019 superduty washed. They said they needed to charge 10.00 extra for mud in wheel wells to guaranteed it would be clean? Said okay?..after getting in truck it was half dusted, mirrors were left dirty and then realized the next morning that they removed paint from the body and never said anything about it. Went in and spoke to manager...his lame response was, oh there was a chip we didnt tell you about and this is why this happened. Wouldnt offer to fix it and left this truck looking like this! Discusted with their work, professionalism, attitude and hope no one else deals with this, as we will never use this place again. read more

Cobblestone Auto Spa - This is what cobblestone on litchfield and Indian school did to our 2019 superduty and they wouldnt fix it... dont use them - Auto Detailing Near Me - Goodyear, Arizona

See all

My wife and I both purchased their Full Service Basic packages and both were disappointed! They did not wipe the front of the dash or the consoles and it appears while doing a very sloppy job cleaning the inside of the windshield the residue dripped onto the top of the dash and dried into white sticky messes. Will Never returne read more