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    Brake Masters

    3.5 (74 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Brake Masters

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Brake Masters Photos

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    Charges for the oil change

    I just had a horrible experience with this Brake masters in surprise. They totally try to rip you off. They say the oil change is $49.95 with a coupon. They don't tell you that they're gonna add $25 for labor and you have to pay almost $40 for the oil filter. If the oil change is $49.95, what is that for if not the parts and labor? They tried to add a $140 air filter charge and the whole point I went here was to get my brakes checked which they did not do. I believe the guy who helped me was Adrian, who is worthless. He said my oil was leaking and needed a $30 plug that he didn't have. Don't go here. They lie; they commit fraud; and they hate veterans. If you're a veteran, do yourself a favor and go somewhere else where you're not gonna be treated like dirt and get ripped off. I'm sure they did something to sabotage my car and it probably won't be working within a week.

    Michael C.

    Before going here I searched Yelp reviews on different brake companies. It's pretty normal to find low ratings on any place that deals with vehicle repair. After reading several reviews here, all the positive ones seem to mention Pete. All the negative ones at this particular location talk about previous store managers that are no longer there. I brought my Silverado for front brakes. I spoke with Pete on the phone and met him when I got there. He is a no BS straight shooter. I was extremely satisfied with my service there. So satisfied that I bought the entire crew lunch the following day. Keep up the good work guys

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    3 months ago

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    7 months ago

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    1 year ago

    The mechanics are skilled and knowledgeable. The staff is friendly and the prices are reasonable.

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    10 months ago

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    3 years ago

    The managers rotate so much, you always get a high quote. They quoted me $1200.00 to replace an actuator.

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    4 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Brake Masters

    Review Highlights - Brake Masters

    Brake Masters overall is a really awesome company, but this particular location is ran by Pete!

    Mentioned in 11 reviews

    Read more highlights

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    Champs Family Automotive

    Champs Family Automotive

    (75 reviews)

    It's Hard to find an automotive establishment that is "honest" friendly and does great work, ask me…read morehow I know! Finally, I found it! I have been coming here for at least three years! A++

    I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

    Gemba Automotive

    Gemba Automotive

    (4 reviews)

    I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

    We are traveling through AZ and our car started making weird noises coming from the wheel well. A…read moremechanic at Gemba Automotive immediately looked at our car and diagnosed what was wrong. Thankfully it's parts that are worn out but don't necessarily need fixed ASAP. The mechanic was very thorough since he knew we wouldn't be fixing it immediately and still have 1000 miles of travel to go! I am so thankful for their help and expertise!!

    Cross Brothers Automotive - Automotive Mobile Mechanic

    Cross Brothers Automotive

    (2 reviews)

    From my initial phone call I was greeted by Brandon. He kindly, respectfully and patiently…read moreanswered all my automotive questions and concerns. He came to my home, assessed the problem with my headlights and repaired. I appreciate his honesty and work ethics. Upon diagnosing the headlight problem we googled the repair part on Amazon and found the best price VS high reviews for that part. I knew I wasn't getting gouged for the part. I bought it directly. Brandon is honest, fair and transparent with his charges. Within a few short days he replaced the headlights and replaced oil filter and oil. Going above and beyond with his work ethics, schedule and timely repairs. Thank you Brandon!

    Hello I am new to the area and wasn't sure who to go to after I came home one night and my…read moreheadlight was out. I got on Yelp.com and asked if anyone knew why my pulb wouldn't stay on ever after I changed it out. After receiving a few suggestions from various local mechanics, I decided to go with Brandon from Cross Automotive. He drove over to my house and worked on my headlight from my garage. He took his vehicle and picked up the part came back quickly and changed out plug and reaped all wires. He put everything back together like new. Light now works like a charm! Brandon was an hard working honest guy. He gave me a swell deal. I would definitely recommend Brandon, a friendly likeable guy who does a great job and is not out to rip you off. So next time your wondering where to take you Auto for repair at a fair price!! Have Brandon come see you.

    Christian Brothers Automotive Surprise

    Christian Brothers Automotive Surprise

    (59 reviews)

    10/10 BEST AUTOMOTIVE REPAIR SHOP WE HAVE EVER HAD!!!!…read more My wife and I purchased a vehicle in January of this year, and her A/C started giving us issues with cooling down after about 2 months of driving it. Long story short we took it to CBA (recommended by my mobile mechanic) and found out it needed a completely new A/C kit. I had bought an extended warranty when I financed the vehicle but they only wanted to cover the cheapest parts possible. Would have been $800+ on top of our deductible to actually repair it with quality parts. We are in no position to use that kind of money, and Mackie called me back to tell me they would cover the extra cost if we just agreed to pay our original $100 deductible. My wife in tears, I'm left speechless, this is an unforgettable experience and we arent going to have to go into the AZ summer -$800 with a brand new A/C. Thank God for this business, for the people he placed there & praise the Lord for their generosity in times like these. If anyone ever asks who they should use as a mechanic, the answer will ALWAYS be Christian Brothers from here on out.

    I brought my car to this shop multiple times for an engine shaking issue and smoke coming from the…read moreexhaust. They replaced some hoses and told me the problem was fixed, but the car continued smoking afterward. I brought it back again, and they kept my vehicle for several days and drove it multiple times, only to tell me they "couldn't find anything wrong." Meanwhile, the original issue was still happening. At that point, I completely lost trust in this shop. Not only were they extremely expensive, but despite spending over $4,000 there, my vehicle issues only continued getting worse. The first time the vehicle stopped starting, I ended up replacing the starter myself. It started again afterward, but only lasted about a week before it stopped starting once more. That's when I finally decided to take it to the Jeep dealership for another inspection. I was then informed that the engine is now seized and I'm being quoted around $11,000 for a new engine. I'm extremely disappointed with the repeated misdiagnosis and lack of urgency regarding serious symptoms like engine shaking and exhaust smoke. Based on my experience, I would not recommend this shop to anyone.

    Brake Masters - autorepair - Updated May 2026

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