Two stars means "Could have been better..." I've worked for a lot of badly run places in my life. I worked on a halibut boat in the open ocean waters of Alaska in mid spring, freezing, living on peanut butter, and almost lost my arm when an empty hook was missed on the drum, and a captain who swore at the world because he couldn't find the fish, bobbing up and down, freezing, making no money. I took a sales manager job at a winery and the scores came out on the main wine, our Pinot Noir, and it was the lowest in the nation, 64 points out of 100, and I still sold the wine. I've worked for tyrants who could never be pleased and needed to dominate every aspect of every employees life including their clothes. I've been turned around and tossed asunder quite a few times. I've also worked at great firms, with wonderful people, and some driven to be the competitive best. But Penguin Home Solutions has done something that few others have rivaled, the details of which are still raw and upsetting. Penguin Home Solutions took the installation money from a contract I signed with the town minister and then didn't install the job on the appointed day - twice! Yep, they took the money from the town minister and never did the job. Now that is just plain humiliating. It is a new low - humiliating. So one asks the mirror, "What went wrong?" These guys were kick-ass solar installers. They did their own installs. Penguin had great contracts and wonderful people. The were On It for quite some time. How did it get like this, and more importantly, can this ship be righted and get back on track? IMHO, the answer is yes, but it is going to take some deep business reflection on who Penguin Home Solutions wants to be, collectively, from the very lowest stakeholder to the new owner at the top. The challenges are system-wide and yet fixable. One thing is for sure, Penguin Home Solutions isn't going to stay like this for very long. This halibut boat looks like it's going down, and pretty fast, too. Reviews can change though, and I hope this one changes soon. read more

I didnt care about green renewable energy initially. I was just trying to save money because I recently retired from the cosmetology industry and I am an old man on a fixed income. When I first got a quote from the Penguin Home Solutions for my solar system I was like meh, erm , whaaa?, that's a lot of money. upon further investigation, I realized that hiring a local small business, and offering a great warranty, was the right decision. Though I was hesitant at first, once the solar installer arrived at my house I was like YEEEEAAAAAAUHHHHH. The strapping young man and his homely associate began unloading the truck and working on the roof right away. Muscles glistening in the sun, sweat dripping down the small of his shirtless back, and aggressive grunting echoing through the neighborhood and making me long for his renewable energy. The system has been working flawlessly for about 4 months now, however, I make weekly calls to complain about the system in hopes of getting a service call from the little sweaty muscle man that has taken over my dreams. FYI the homely one is the service guy. Sincerely, Rexmond Frysalter read more

We had an interest in trying to find out if we should switch to solar for our home so I did a little research and came up with one referral plus 2 other experienced unknowns.  I listened to the 'pitch' from all 3.  One of the solar Reps (Adam) stood out from the others, he represented Penguin (a strange name for a solar company). Adam was personable, really knew his stuff, and made us feel comfortable learning about solar.  It wasn't long before we became customers of Penguin and the Penguin techs were at our home designing the new solar system. The house roof design for solar panels quickly took place including the necessary upgrades to our existing electrical panel. Penguin did everything. We never had to get involved with any other vendors. A real "turn key" system.  I typically don't write vendor evaluations, but I felt that Penguin did such a great job that they deserved some nice words.  I highly recommend Penguin and their sales Rep Adam to anyone considering solar. Vic Greene Palos Verdes, Ca read more

It's been a year since my solar installation and boy was I worried. I have been really worried about the rainy season coming. I do not know much about roofs but I do know that you need to be careful when installing equipment on the roof. The good news is my roof has not leaked! When they came out to do the initial inspection prior to doing any work they recommended that I either have my roof replaced or at least reroof the side that I was installing solar on. I new my roof was old so I opted for the new roof, but I did it in stages. I started with the side the solar was going on and then a few months later I did the rest and paid cash not financing. Penguin does roofs and they did the portion under the solar. Since I am old and have done roofs before, Me and a family member did the rest ourselves to save money. In hind site I probably would have them just do the whole thing, but never the less the work is done and I get power from my solar and my roof demise not leak. read more

From Start to finish this company provided exactly what they promised. I was easily approved for financing. I signed the paperwork the same day I was approved and locked in my interest rate and payment amount. The total installation from permitting to final inspection was handled very professionally. Randy, the sales manager, helped us get started. our project Manager Imelda handled all the details until the job was complete. This was an easy process and I recommend this install crew to you, my friends, and my family. They left the job neat and clean! Be aware that this is at least a 30 day process and maybe longer in some cases because of paperwork and permits and stuff. read more

Talk about great customer service! We have only owned our home for about a year. It was a brand new track home with no yard or patio or anything...we have dealt with a lot of contractors since then and Penguin's customer service has been the best yet. They have a project manager assigned to your project and they contract you 1-2 times a week with updates and/or reminders. We had our solar installed and turned on with in about a month. We are very happy with the service and 25 year warranty. The workmanship looks great. read more

I had looked through multiple solar companies and felt like they were a joke. Was about to give up but then found these guys and gave them a call. They were real easy to talk to and knew what they were talking about. Not only were they really professional but curtious as well. After getting the quote and figuring out what I wanted I chose penguins home solutions. These guys do excellent work!!! So glad I went with them. Thank you for my solar panels!!!!! read more

So last week I had a person call me for an appointment to schedule a solar proposal. They were nice a polite and very confident... and I decided to accept the invitation, lol it just so happened to be the same company I have been working with since I met them at the LA county fair. So my 3rd quote was actually the second quote fro the company I already chose. The People at Penguin are very nice. I am enjoying the entire solar thing thanks to them. read more

This company was referred to me by a friend. They installed solar on their home and it was quick and clean. I live in a rural area that is not incorporated with the city and I was told I could not have solar, but this company took their time and made it happen. My wife and I have been very happy with this companies performance and the quality. The warranty is the best I have seen in all of the quotes I have had. We are please we chose Penguin. read more

Great company to work with! Been looking to go solar for a while now but living in MID territory made it hard. Laura came over and explained everything to me very clearly, made it a no brainier! We met with a few other companies and Penguin blew everyone out of the water. They came in and had my system installed in a day. Next thing you know its up and running. If you are considering going solar I would strongly recommend giving them a call. read more

I was looking for almost a year to get solar all I kept on doing was getting the runaround from a lot of different companies I got a hold of penguin Home Solution and I was treated with so much respect got things done quickly now that's the type of company you need if you want your solar Done and when they're done they leave the work site clean and they they are an awesome company and if I need more solar they will be the ones who I call read more

All good companies deserve good reviews. Penguin Home Solutions is an awesome Solar company. We installed solar on my home and it's fantastic. My electric bill is overall 60% less. We installed a battery as well. To my understanding Penguin does some other energy efficient home improvements as well, but they definitely are very professional at installing solar. read more

These guys came out and I have to say I was happy that they were very helpful even though I had a million questions. They didn't try to sell me but showed me how solar would best benefit my family and also gave me a great deal on a new HVAC system for my house. I don't normally write reviews but my dealing with this place was so good I had to share! read more

Great company to have install your Solar. The salesman was knowledgeable and friendly. The installer crew was easy to work with and very accommodating. We passed final inspection the first time! We had a groundmount solar system installed and it looks great! I recommend them for solar installs. read more

Penguin has great customer service. They are professional and helpful. our solar was installed and turned on in less than 2 months. To my understanding this is good. The project managers are great and they seem like they have fun and enjoy their work. I recommend this company. read more

During the devastating fires here in California my solar panels were covered in ash. Penguin referred me to a very inexpensive panel cleaning company and also performed a diagnostic on my system. Everything checks out and my panels look brand new. read more

Ronnie is very professional and answer all of my questions. He help me understand all of my numbers and what my expectations are. I know that long term solar will help me saves money because bottom line is why RENT ELECTRICITY WHEN YOU CAN OWN. read more

They offer fair honest prices for solar the representatives I dealt with were professional and answered all my questions in a timely manner. I highly recommend this company to anybody looking to get solar on their home. read more

Phillip and Trevor showed up to install a hot water heater. They were extremely professional and on time. They were courteous and polite to talk to and very meticulous when it came to the installation. read more