I had the opportunity to meet with Oscar Hernandez regarding a solar battery system, and I was very impressed with his knowledge and professionalism. He took the time to thoroughly explain how the battery works, its benefits, and how it could help improve the efficiency of my solar setup. One thing I appreciated most was how clearly he explained why my electricity bill has continued to increase each year, even though I already have solar panels. He made the information easy to understand and answered all of my questions without any pressure. Semple Solaris also offered a low-interest payment plan, which made the investment much more manageable. I would definitely recommend scheduling a consultation with Oscar. He is knowledgeable, patient, and genuinely takes the time to educate his customers so they can make informed decisions. read more

I want to clarify something for anyone reading these reviews. The responses you see from this company give the impression that they're actively working to resolve customer issues. That has not been my experience. What I've seen is a pattern--public replies that look helpful, requests for your information, and then little to no meaningful resolution. It feels more like they're covering themselves on Yelp than actually fixing the problem. I also want to respond directly to the statement that "this does not reflect the level of service we aim to provide." There's a difference between aiming to provide a level of service and actually delivering it. From my experience, that gap is exactly where the problem is. The bigger issue is their policies. They're structured in a way that protects the company, not the customer. So when something goes wrong, you're left paying out of pocket to fix their equipment while still dealing with high electric bills. That defeats the whole purpose of going solar. To be clear, this is not about the front-line staff. The people I've spoken with have been respectful and professional, and I understand they're working within the limits they're given. But as a customer, you shouldn't have to navigate policies that make it harder to get a fair resolution. At the end of the day, a response is not the same as a solution. read more

Semper Solaris - Solar Installation Near Me - Riverside, California

My review was reported to Yelp citing "conflict of interest ". And that if I don't remove it , it will be removed by Yelp support. I am reviewing this company honestly. A customer service staff even contacted me via telephone yesterday. She was very pleasant to talk to and she heard my concerns. Patricia Ponce did not want to address the damage the crew did to our wallpaper even when I asked to escalate to someone higher than her, which she denied. The SGIP rebate that they promised they will take care of never happened. We lost around $2k in rebates. Now please tell me if this is "conflict of interest ". read more

Semper Solaris - Solar Installation Near Me - Riverside, California

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I would like to leave a review even though I never do because I want people to be aware of how bad this company is!! Got my system last year,got quoted 10 panels would be enough but it wasn't! Called back to pay even more than what I'm paying and they never got back to me!! Scheduled more appointments and nothing!!! Go elsewhere where they appreciate your business these guys are pathetic and don't value their customers! read more

My experience with Semper Solaris was excellent. The Crew was very personable and willing to answer any questions I had throughout the project. Both Paul and Christian kept me informed of what was happening each step along the way. They both were very responsive whenever I reached out to them. My overall experience was a good one!!! read more

Semper Solaris - New Roof and Solar - Solar Installation Near Me - Riverside, California

Not honoring 25 year warranty, System was installed about 5 years ago and two of my panels are defective. I been contacting Semper Solaris customer service team for the past seven months and all I get is the same response "will call you when your panels are in". It has been over SEVEN MONTHS now and nothing has been done. John Flores read more

Get solar, just not with this company. Experience was a mess with poor communication. Multiple failed inspections, broken grounding cover plate I was told they'd replace, keep getting emails after finish of project, they got paid and are still contacting me to pay $250 via email and the invoice has zero information except asking for the money, I've rescheduled out multiple times and still no explanation, they just keep resending it. Throughout the project there was little to no communication and I typically had to reach out first. Just find someone that will do it right the first time and complete the project on time with proper communication - this company isnt it. read more

I just had Semper Solaris install my solar panels and I am so happy with the support and installation by them. I cont them and immediately was greeted by someone who set up an in home free estimate. Naurice came to the house was gracious and kind as we agreed on the correct amount of solar panels. I would definitely recommend Semper and Naurice for all of your Solar needs read more

Do not sign up for solar with Semper Solaris they do not follow through with customer service for Veterans! We have been fighting with them since Sept when our monitoring system SunPower stopped working and according to sunpower our equipment is out of date but because Sunpower is filling bankruptcy Semper Solaris won't service us! And according to Edison our system hasn't been working for the last 3 months, because of that we now have a $900yr end bill! Smh! read more

Semper Solaris - Ridiculous how they treat their veterans! - Solar Installation Near Me - Riverside, California

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Horrible customer service! We decided to go with Semper Solaris 4 years ago because they support veterans. Fast forward to 6 months ago, I get a bill from SCE for $6000 saying that it doesn't show panels have been working. I called SS and they said that there was nothing they can do because it was my responsibility to make sure they work correctly!! Every company has told me that they should've alerted me that something was off with my panels. We installed 35 of them!!! NO ONE can tell me at SS that something was wrong?! They haven't followed up with me with an email or a call!! PLEASE LOOK FOR ANOTHER COMPANY!!!!! read more

I've installed two systems with Semper Solaris. The first system was amazing the second system sucks. They have definitely gotten worse over time. I've had nothing but problems with my system from panels not working to batteries constantly charging and now the inverter has gone out and it's been 6 months of back and worth. They will blame solar edge equipment to prolong their BS the will blame Edison for not having to use the extra electricity used. I've had 3 years of hell including this one where my electricity bill pay back has been $3,765, $1,987 and now we are up to $1,748 already this year a long with our payment of $560 a month. They still haven't fixed my system so I'm having to use another company today to fix it which is going to cost an additional $2,000. Don't use this company ever they are terrible and will not do what their commercial states. The use the vet card to get your business but then leave you hanging in the end and will blame other companies. They will post after I send this saying things like we are so sorry for your inconvenience. But in the end I have the email and text messages and I'm looking for the best lawyer possible. Please please don't use this company they have turned into a bunch of money hungry individuals. read more

Semper Solaris - This proves they have done nothing and will blame solar edge - Solar Installation Near Me - Riverside, California

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My solar issue has been going on since last year. No if little production. Now I owe Edison $1100 for my "tru up" bill due around the end of January 2025. I requested in May for a tech to come out and evaluate the situation. turns out the wi fi plug was put into a strip and not the wall he said. Ok. then why do I owe as of October 1100 dollars to Edison???? Difficult to get a real person to explain this. Supposedly there's a production guarentee? hm. Can I talk to someone about this??? NO. I do not care if they are a veteran owned company. Sorry that doesn't give you an excuse to rip people off. I have many vets in my family dating back to the civil war and more ...recently Viet Nam, Korea and WWII. read more

Semper Solaris installed my roof about a year and a half ago. After our rain on February 13th my roof sprung a leak. I have called 3 times for them to respond and have not received a call back. Very poor service. read more

Where do I even start. I wasn't going to leave a review, however today I was reminded that I should. Got a email from the Better Business Bureau on the company response. I'll be honest the sales rep was good, but soon after is when it all began to fall apart. Miscommunication, independent contractors, giving lower quality services (even though their independent contractor stated the better option ) is what I should be getting! Additionally they contract with mosaic for financing and I have to say that was the crappiest experience I've had in awhile. I should've listened to my gut when I saw some negative reviews about this very issue. This was all in 2022. However, today February 2023 the financing still shows on my credit report as open account. Which why I had to go through the BBB to try and have it removed. I would go elsewhere, anywhere else. Their whole veteran "love," and patriotism is fake. Plus after doing lire research they run up prices on most equipment! read more

I am not very happy with this company and you should be careful if you decide to use them. We had to take over loan when we bought our house with these panels and it is impossible to get someone on the phone when you need help with the panels. They only answer if you want to purchase additional panels or new customer. They are not there for existing customers. Forget we have a warranty they won't help us. Terrible customer service. I would not recommend them! read more

Came out and gave me quote for a Tesla powerwall $13,250 for one (not enough close to what I need for my power consumption ) I live in a fire zone however they never mentioned anything about the SGIP rebate that has hundreds of millions available for battery backup. This is such a failure I believe. I was able to get 3 Tesla powerwalls ($40,000) for free with the SGIP rebate and I added $20,00 of solar from another company. I'm not sure why Semper Solaris failed to mention this but they missed out on over $60,000 read more

Semper Solaris - The new inverter and one on the powerwalls - Solar Installation Near Me - Riverside, California

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We had two Tesla Power Walls installed from Semper Solaris and can't be any happier. This group is professional and delivered everything promised. Our system installation was $33k however with the help from Semper Solaris we received a $26,400 rebate from SCE after it was all said and done. I would love to work with this group again if we have opportunity. Thank you Steve read more

Semper Solaris - SCE $26,400 rebate check - Solar Installation Near Me - Riverside, California

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Hi had great experience with the semper Solaris crew,very professional and down to earth very great people skills. They work together they were great never saw them standing do nothing always working Very impressed. I've been in the hospitality industry for over 30 years. They definitely had the wow mentality in there work. I will highly recommend there work. Crew names are Adam, ,David, Emanuel, Raul, Scott, read more

Semper Solaris - Solar Installation Near Me - Riverside, California

Now I've been ghosted by 2 salesmen with this company, the first one magically is no longer with company and the 2nd said he was going to help until this is resolved and poof he's gone too and not returning my calls! Thanks John I appreciate it! And now I'm dealing with a guy from corporate I believe and again absolutely no help. I'm beyond frustrated. My frustration cup is overflowing and the only feasible thing I can see is to get legal advice and get a lawyer. I highly highly highly recommend you stay away from this company!! I'm a combat wounded veteran, and a veteran ran company should not be treating veterans Who paid for solar service this horrible it boggles my mind that again a veteran company would treat a fellow veteran like this! horrible, horrible horrible this is your warning. Stay away from this company. FYI do better than me and look at all the bad reviews before you sign anything!! -100 read more

Semper Solaris did a fantastic job installing my Tesla batteries. The system is working perectly-most says we are 100% self-powered! We were fortunate to be assigned a fantastic manager: Laura Lopez. Whenever I had a question, Laura Lopez responded within a few hours and helped manage the ever-changing permit process with the City of Los Angeles. It was really great to have one person I could always count on. I highly recommend Semper-their installers were terrific, and I would definitely ask for Laura Lopez to manage the installation and permitting process. read more

Maybe you will actually return our calls after you see this review. We have tried multiple times to reach someone about this issues we are having with our brand new roof that was installed by you. No one picks up the phone, no one returns emails, no one calls back when messages are left. I would hate to go the legal route but I will if I have to. Our roof and solar system are over a year old and now we are dealing with this, which will surely turn to mold and rot and no one will return calls. read more

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Started the solar process in late February. Our salesman was an hour late, pushy, and had zero knowledge about any solar questions we had. He got upset after we told him we'd think about it. Semper sent a new salesman weeks later who seemed like he knew a lot about solar. Waited two months for permits to be approved. They blamed the city for the delay and the city blamed semper. Not sure who is telling the truth at this point. We had our solar completed and this is what was left behind. There's broken tiles, holes in the roof, and misaligned tiles. We did contact Semper immediately after installation and still waiting for a response. We have rain projected for Monday and here we are with an exposed roof. Unfortunately, reg our decision to go with this company. Update #1 after posting my initial review plans were set in place to fix the mess the crew left behind. The same crew that left our roof exposed came back a second time to "fix," things. They were here for a couple of hours and left things at 90% . We now have another appointment to hopefully have our roof at 100% . We have lost money (taking days off from work), time, and most importantly trust. We will update after this weeks appointment. Update *14 months into our system. Our inverter was programmed to shut off at 4pm. Now the inverter has stopped working twice. We are on day 4 of producing 0 kWh. A tech can't come out for another 5 days. read more

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I have been trying for over 1 week now trying to get Semper Solaris to answer their phone to the warranty department. No matter what time of day I call, I'm on hold until their system FORCES you leave your name & phone number for a call back, which they never do. I've left 4 messages asking for a return call, still waiting. I've called my sales rep, left him a message asking for a return call, still waiting. I have selected the phone option for the sales department , which they answer immediately. They can only send a message to the warranty department for a call back, still waiting. I've asked to speak to a manager but of course they are ALL in a meeting. A standard lie given by most companies. I only need a small repair, but that doesn't have any bearing here because they DON'T ANSWER THEIR CALLS. I've had a few other issues with their customer service support, like when I had a question in the beginning about why I was still getting an electric bill, and they were to dumb to simply explain the process of new installs to me. Instead, they blamed me for using too much electricity. My sales rep called me and explained it in easy to understand English how the power buy back process works. I'm happy with the solar system and how it works, just don't try to get any other service fromthem. read more

They don't actually pay for referrals... it's been months and I've reached out to the sales guy I thought was great!! Every time I reach out, it's excuses for days. So never again!! ***update today 1/17.. received a call from Rachel who has made herself available to me and immediately responded. Thank you*** read more

We had our solar panels and batteries installed a few months ago. Some of the equipment quit working a couple weeks ago, and it has been impossible to get someone out to fix it. Nobody would return my calls for the first week. We finally had an appt with a technician to get it fixed and THEY NEVER SHOWED UP! Wasted 4 hours waiting for them to show, no call or nothing. Finally someone called me back and didn't seem to know what was going on. We are now being billed by Edison AND paying on the loan because we don't have working equipment. Update: Rachel called me back and set up an appt to get our equipment fixed within 2 days. The technician showed up early this time and had everything back up and running very quickly. read more

I wouldn't recommend this company if it were the last solar company in the state. They are incompetent thieves. They under built our system. Then when we got a $1200 bill from SoCal and I brought this to there attention, they wanted to charge me over $6000 to fix there screw up. Now this year we're going to have to pay over $1900 to SoCal and that's on top of the $320 a month we pay for the solar. It's crazy to pay what we paid for solar and to still have to pay SoCal for electric. And the sales person lied as well. Completely unprofessional. They have horrible customer service and I cannot in good faith recommend this company. There playing on your heart strings saying there veteran owned. Go to Tesla and get there system and battery back up. You'll be happier. read more

We had Tanya Harding as our Sales Rep she was very knowledgeable and helpful, she answered all of our questions and was very quick to get back to us when we had more. We went with both a new lightweight concrete tile roof and 30 new solar panels with Semper Solaris. The Roofing crew was quick clean and very considerate, Especially after learning we had my daughter and our newborn granddaughter stayed with us. Our new roof looks amazing and we are very happy with the color and style. The Solar process was pain free, again Tanya helped from start to finish we had 30 solar panels installed it was a quick two day process. City inspection passed and was released and SCE gave us a PTO permission under four days. Nice I would highly recommend Semper Solaris for your home new Roofing or solar project. read more

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November 10 is the Marine Corps birthday 246 years I am a Marine my wife and I had 16 solar panels put on the roof today by two gentlemen Mike and Jacob do you on the roof all day I did a great job just two of them I can't express the quality work that they did so I must pass it on to the owner of this company thank you Semper Fi read more

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I would give them a zero if I could! We have been trying to get our solar, AC unit, and new upgraded panel due to needing more for the solar. It has been beyond difficult to get the work done correctly and timely! We purchased these things back in June 2022 and IT FAILED the final inspection today, MISERABLY! The 20 year old kid they sent for the final inspection had no clue what to do. He called his boss, which when my husband asked to speak with him, he was "too busy." We have had to take NUMEROUS times, which have costed us thousands of dollars. DO NOT GO WItH THEM! Save yourself the headache!!! read more

I signed my contract on Dec 12 2022 to have Semper Solaris ( 501 S Falkenburg Rd suite D11, Tampa, FL 33619 https://florida.sempersolaris.com/ ) install an Enphase battery system at my home in Tampa. The battery would connect to my existing 32 Sunpower panels which had been installed by ESA Solar of Orlando in May 2019. The battery system would consist of 1 Encharge 10-1P-NA battery Semper Solaris inspected my existing Sunpower system and stated there would be no impact on my existing warranty from SunPower. The battery installation did not begin until May, and the final inspection was Nov 7, 2023 The installation was outsourced by Semper Solaris to Gulf Electrical Services ( https://gulfelectrical.net/ ) The installation did not even begin until after I had opened a customer service issue with Semper Solaris' corporate office in April due to the lack of communication on project timelines from the local Semper Solaris office. This was 4 months after signing the contract. Prior to the start of the battery installation, my average electric bill was under $35 per month with my existing solar. The battery installation took another 4 months. During this time, there were repeated issues with the connections between the panels and the battery components, which caused my electric bill to increase to over $250 per month because over half of the panels were not correctly connected to the battery system components, and so they were not returning power to the local electrical grid for net metering credit. My existing SunPower monitoring system was disconnected and replaced by the Enphase monitoring system. I later learned that this was considered a justification by Sunpower to void my existing warranty on the 32 panels on the roof There were 2 failed inspections by the county inspections ( Hillsborough county, Florida ) during the installation. During the entire 10 months, Semper Solaris consistently failed. They do not reply to emails or phone calls / messages. They do not provide status updates to communicate, they failed to schedule the project, and repeatedly failed to install the product correctly. Because of the incorrect statement by Semper Solaris that the installation would not impact my existing Sunpower warranty, I have no warranty on my panels now. I would not have installed Enphase if Semper Solaris had been honest. read more

Around five years ago, I had them put in a new roof. I won't complain about the repair team because when I got my first leak, it came into the house and ruined the window. They fixed it. They did the window. The repair teams are really great but in five years this is 1/3 or fourth leak. I'm having now in the house when you call it'll take 10 days for them to get back to you, I did have somebody come out and they did a small patch area and are supposed to come back and finish and that was three weeks ago. In the meantime it's still raining water still coming in the house I know they will fix the window and repair whatever gets damaged. They're good about that. My problem is the time that they take to come and do it And considering this was a brand new roof I had put on five years ago and this is like my third or fourth leak repair and I have to keep on missing work not getting paid when they come to fix it when two weeks ago I asked if they can come on three certain days I gave them that I was going to be home to accommodate me nobody's called me back I just called and all they can do is give me a case number and they will forward my message crazy but like I said the best repair teams I've seen. read more

After months of researching numerous solar companies I decided to roll with Semper Solaris based on a friends experience and recommendation.  My interaction with the sales rep Rhami was nothing short of outstanding.  Very thorough, responsive transparent throughout the process.  Design phase was also very quick and efficient.  Just waiting on permit approval by the city to proceed with the install.  Semper Solaris consistently remained ahead of their projected schedule throughout the entire process. The city permit approval process was about 6-8 weeks (not Semper Solaris fault). Install team was readily available days after approval. The entire setup was very professionally done (as expected). I am very happy with the results on my project, and would highly recommend considering them for your Solar System installation. Thanks Semper Solaris!!!! This was an review update from 4 to 5 stars! read more

Well, here goes. I'll try to make this as short as possible without leaving out details. I chose Semper Solars back in January of 2018 because I liked the idea of a company supporting veterans. After making my decision to go with Semper Solaris, I was immediately contacted and the sales rep, Bill Young, came out to give me a proposal on February 5th. Bill was a typical sales person. He was very fast to deliver information, much of which I needed further explanation on. However, he was a nice guy. We actually started talking about guitars and he showed me a few things on mine. The guy was really good! Anyway, I received a quote within 48 hours, which I approved, and we were on our way. I was then contacted by Billie Yako, who introduced herself as the main point of contact. After having a site assessment and getting all the proper paperwork in order, I was scheduled for install on April 5th. I was then introduced to my project manager, Mike Feathers. This is where my issues began. After the first day of a 2-day installation, I contacted Mike Feathers to voice some concerns about the location of a few panels (see attached pictures). I did not like how visible the reverse tilt panels looked from the sidewalk. I asked Mike if it was possible to relocate them. He agreed they didn't look that great. On a 2 dimensional diagram it seemed logical, but after seeing it installed, I inquired about other options. Regardless of my inquiry, the project continued and was completed the next day. I did notice several bolts and debris in my yard that fell off the roof but I guess that is to be expected. I also noticed a cracked tile (picture attached) that was only glued together and not replaced. I stayed in contact with Mike for the next few days as he promised he would look into options about relocating 4 of the panels and would talk to the design team. At this point, Mike stopped responding for 2 weeks and I never heard anything back. I then contacted Billie Yako, which prompted an email from Sarine Porter. Sarine explained to me that Mike Feathers "no longer worked for the company" and that she would look into the matter. She mentioned she would have not known of my issue had I not emailed. Sarine informed me that she would also have Kurt Vangelisti contact me. At this point it felt like if I wanted to have any progress made, I had to keep emailing so they wouldn't forget about me. I would wait about a week, and when no contact was made to me, I would email and get a response. Eventually on May 7th, a month after the install, I was given some options of how to relocate the 4 panels. None of the options seemed much better. I had my own idea in mind, which I proposed via email. After having an accessor come out and look at my plan, I was told it would work on May 23rd. Kurt let me know that moving the 4 panels would cost $600. I agreed to that and they were successfully moved on May 30th (see attached pictures). Lastly, the biggest problem I encountered had to do with part of my contract. During his sales pitch, Bill Young convinced me that I could save energy by installing a variable speed pool pump, which would allow me to use one less panel on my roof. I liked the idea of that and agreed. Therefore as part of my contract, a pool pump was to be installed. I mentioned to Kurt (after finding out that my project manager, Mike Feathers, wasn't with the company anymore) that the pump was never installed as per my agreement with Bill Young. Kurt informed me that Bill Young was also no longer with the company and that Semper Solaris doesn't usually include pool pumps as part of their contract. However, since it was in my contract, Kurt said he needed to find someone who could do the install. I gave him the number of a pool professional in the area. After several weeks of not hearing anything, I was contacted and told that Semper Solaris will not install the pump and would prefer to issue me a $1500 rebate. I thought it was interesting since the pump installer told me he would do the job for $1350 in total. Regardless, I agreed to taking the check. I received the check on July 12th, finally putting a close to my interaction with Semper Solaris. All in all, my relationship with Semper Solaris started on February 5th and ended on July 12th, a total of 5 months. It was a rather frustrating 5 months. Many times I felt like I needed to rattle cages in order to get any correspondence. It was disconcerting that 2 of the people I dealt with were fired or let go during the process. To me, it felt like Semper Solaris was unorganized many times. Everyone I dealt with was cordial and nice. The project, now that it is finished, looks good. However it was the time it took and the constant badgering by me to get things done that causes me to question whether I would recommend Semper Solaris to any of my family or friends inquiring about solar installation in the future. read more

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Going on six months and I still do not have fully functional Solar Panels. I do have a full bill pending though. I wonder how long this horrible process I've gone thought with Semper Solaris will take to get my solar project completed read more

Semper Solaris installed our Back up Tesla Batery. Overall they did an excellent job. The installers were very informative and answered all of our concerns. There was a delay, because of Covid and SCE being very busy. We love our new system. It works perfectly. many years ago we had solar panels installed on our home. Even though Semper Solaris didn't install those, the system they installed works perfectly with our solar panels. If you happen to already have solar panels there are no concerns about it fitting in with Semper Tesla battery. I am a Vet, US Air Force 1968-1971. So the fact that this is a Veteran owned business was a big selling point. read more

It's been about 5 months since our solar project started. All the panels are up and still waiting for the final inspection. Come to find out they sent the permit without the batteries in the plan. Semper Solaris has not taken any blame but continue to blame the "design team" that the hold up is on their part and they have to resend the plans to county. I called yesterday and NOTHING has yet to be sent to county. We have had 3 no show no calls. We are paying monthly for batteries, solar, AND our electricity bill that's over $1000. My husband is 100% disabled, injured in combat and thought it would be great to give our service to a veteran owned company. We were sadly mistaken. We have had nothing but negative outcomes and this review would be pages long if I went into detail on everything that has happened. We had a generator as backup because my husband needs electricity at ALL times for his medical needs and they disconnected it after installing the batteries. Since then we have had to go without electricity twice and once for half a day. I called them 2 days ago and expressed the need to have the generator be reconnected ASAP and still nothing! A few minutes ago I got an alert from SCE saying that due to severe weather from Hurricane Hillary we may encounter a power outage. If things don't show signs of progression, I will unfortunately be forced to take legal actions. read more

Wish I could give then a 0 ..I scheduled an app for a solar consultation online. 2 days later called to reschedule. Things happen..However calling to reschedule Again is absurd! My Husband is retired Navy and wanted to go with this Company being Veteran owned.. Must be a lie. Because military personnel are taught to be Ok n time read more

We engaged with Semper Solaris and put down a $1000 deposit. We had multiple site inspections and even had to docu sign the final site inspection prior to permitting. We spent multiple months doing this with them(they were slow). Then, at the last minute, they said they could NOT do the work (with a contracted price, DocuSign and deposit) without them doing a re-roof on our house. That is total "bait and switch". We spent months and they sent multiple inspectors out and approved the layout and configuration. That was dirty . Now, we are starting all over again with ethical contractor. We even tried contacting the CEO --of course, ZERO REPLY. We did get our deposit back. Please Beware!!! read more

They were great - excellent communication and good assistance navigating the entire project, including communication and approvals from SCE. The workers were very conscientious, wore masks and were very professional. Having solar put on the house was a big effort and they were up to the task! read more

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Actually Courtney D, thank you for responding however that is totally incorrect and not true at all! When Semper Solaris reviewed my roof the leak was in the back of the roof. Your company wanted me to replace the backside of the roof not the entire roof and stated verbatim that the front was done excellently! And seemed as if the foreman left while installing the backside of the roof during construction. I understand that you want to mop up some of your mess here but when your roofers inspected my roof, if it needed to be replaced why would you install solar on it? And if the leak is in the valley of the roof wouldn't you have inspected the valleys? It sounds like you passed up an opportunity to sell me more work when you installed the solar and I had the initial leak! This seems pretty irresponsible and not very trustworthy! A responsible roofing and solar company would insist on a new roof if it was in that bad of shape or passed up on the job! By the way, you fixed my leak and did a good job! You just created a new problem. Your roofers busted a tile at the ridge cap of my valley which is creating a huge problem. Even if this whole thing is not caused by your solar company your reaction has been terrible at the least you have no understanding of customer service and what it should represent. I am left feeling terrible holding a bag of S read more

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