I had a really unpleasant experience here and won't be returning.
I ordered a 2-item combo meal with a Sprite. Since I hadn't eaten here in a while, I politely asked to try one of the chicken options so I could decide which one I liked. The woman helping me completely ignored my request and just asked if I wanted rice or noodles. I had to ask again to try the chicken, and even then she clearly didn't want to let me.
I ended up ordering the bourbon chicken and orange chicken with rice, but I noticed my box barely had any food in it. The person right in front of me had their box filled way more, which made the situation feel uncomfortable--like I was being rushed or treated differently.
At checkout, I ordered a Sprite and an egg roll, but the total came out to $17, which felt high. When I asked about it, she couldn't explain the charges. I asked her to remove the egg roll and paid for the rest. Throughout this whole process, I felt rushed, unwelcome, and dismissed.
To make things worse, she threw away my receipt immediately after I paid. When I asked for it back, she handed it to me crumpled up. When I sat down and looked at it, I realized I had been charged for a strawberry lemonade--which is an upcharge--even though I ordered a Sprite.
I understand mistakes happen, but between the poor service, incorrect charges, and how uncomfortable the whole experience felt, it completely ruined my meal. I didn't even enjoy the food because of how I was treated.
I will not be eating here again. read more