I normally come here and don't have any issues. Today was different. I came by to pickup the items I ordered. I wanted to ask the barista making my drink about my order. She didn't take the time to fully acknowledge me as a customer and listen to my concerns. I felt brushed off and ignored. Again, I normally don't have this experience. Everyone is normally very sweet. read more

Nicest Peet's location in Berkeley, friendly staff and plenty of seatings indoor and outdoor.

It is beyond obvious that COVID is affecting everyone, individuals as well as businesses. For that reason, I am happy to see when places make (sometimes difficult) adjustments to remain in business despite current conditions. For that reason I was happy to see that Peet's has adjusted and is still in business. I ordered my hot drink via their mobile app and got a confirmation of the order acceptance right away. My pic shows their set-up for picking up pre-ordered drinks. The alphabetical arrangement makes it easier to determine which item is yours vs. the competing chain coffee company that just puts all the drinks in the same location - everyone is touching everyone else's cups trying to find which one is theirs. The only reason I wasn't 100% satisfied is the pick-up section is kind of in an awkward position (but it's the only option available so as to not block the strange entrance to this store) and not easily seen by the staff. It also wasn't frequently monitored. That means you may end up standing there a while before someone notices you and "are you here for a pick-up? What's your name?" read more

Peet's Coffee - COVID-adjusted mobile order pick up area. - Coffee & Tea Near Me - Berkeley, California

they lost my order repeatedly it seems and i had to wait like 20min for it. would avoid this location.

I really like this place but learned today that Peet's is closing this location across from the main Library. The manager said she has a place to land and I'm not sure about the other staff. There are other cafes. There's one across the street, and it is the Only business on that block. Makes me wonder if the building owners are getting ready to tear down buildings once the retail tenants leave. There is always a line here, and prompt service. So I can't see any other reason for them to close. Seriously, look across the street at the empty storefronts. There sure are a lot of expensive new apartment buildings going up. Are more expensive units a solution to the housing 'crisis'? As a renter who was evicted for these renovation reasons, I say this is not the answer. read more

After my work meeting in Berkeley this morning. I was craving the matcha tea. so hanged around this area. Nice yellow color store-Peet's coffee is opening and staff here are so delightful and handsome. Thank you for the thoughtful idea to separate the sugar and the drink. Will come back with friends again. read more

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Given how busy it gets the staff is always super efficient and kind given all they have to deal with. It's always nice just getting quick, friendly service and then going about my day. read more

Went there with my friend last night, around past 6 pm as I would like to introduce her my fave Pete's Havana cappuccino. I got myself a medium one and my friend asked for a small one. It was a nice ambience in the coffee shop, normal number of crowd for a cafe and we were able to find our seats by the waiting area by the counter next to the wall. I was disappointed, my first ever at Peet's. The Havana cappuccino tasted like a regular cafe latte. We approached the female barista and I told her that our coffees doesn't taste like Havana cappuccino, not sweet at all. This is what she said" oh! The recipe was just changed a week ago". I asked for condensed milk and so she gave us a few pumps on each cup but clearly she doesn't know the recipe as she did not offer the cinnamon powder which was not in our drinks at all as there was no scent or taste of cinnamon at all. We decided to let it go, but clearly we felt let down from a misinformation and poor customer service. read more

Workers do not acknowledge customers when we come in. I was just there and another lady came in after me she cut in front of me and the cashier took her order without acknowledging me that was waiting for service. read more

this Peet's has a few tables for drinking in the sun for those inclined. brew: italian roast: extra dark roast (m. 2.80) -smooth, heavy brew with a touch of an unexpected perk. must be the "italian" touch. never seen/tasted this blend before. doesn't have the characteristics of the usual Peet roast. -very habit forming.....not the usual dark roast, not acidic at all. read more

Got a pretty disappointing latte macchiato. Milk temp was probably close to 180° and the shots were burnt. I don't expect much quality wise especially during this whole pandemic but this was a big bummer. I've never seen someone throw the espresso in so carelessly. The whole point of the macchiato is to get just milk foam on the top rather than a mouth full of espresso foam read more

Peet's Coffee - Latte macchiato - Coffee & Tea Near Me - Berkeley, California

Love it here! Great quality drinks, always friendly staff and you can't beat the outdoor seating with music on the weekends!

Back in the "Good Olde Days" and when Men were Men (and Sheep were Nervous), I was a happy Peetnik. From my Albany HQ, I frequented the original Peets on Vine Street and my neighbourhood java joynt on Solano. I'd come in, head straight to the shorter beans line and order a pound of Major Dickason's Blend®, take my free cup of coffee black, and maybe order a sweet roll on the side. For an Iowa Boy that grew up collecting Butternut coupons and drinking watered down Folgers Coffee, this was java heaven on earth. But to paraphrase Bob Dylan - The times they are a-changin'..... I have had an uneasy feeling about Peet's for awhile and couldn't put my finger on it until a recent experience at this Peet's and subsequently the Corporate Office. In this situation, I came in with my son to get some beans (ground to #5) and before I could finish speaking, the "Barista" told me that their credit card machine didn't work. My offer to pay by check was shot down immediately as their unpublished policy is that they don't accept those. OK, how about one of those manual credit card "sliders"? Nope. Is there an ATM anywhere? He had no idea and few service skills, as he suggested that I move on and perhaps try another Peets in Berkeley. By this time, I was mad and my son was embarrassed. So off to the Original Peet's we went with lots of attitude on the part of the 4th Street staff and no sign of apology or care in the world. There's an old New Yorker Cartoon about the difference between a New Yorker and a Californian. The New Yorker says F**k you, but he's thinking "Have a Nice Day". The Californian says "Have a Nice Day", and is thinking "F**k* You. And so it was the next Monday when I called the Corporate Office to lodge a complaint. There was lots of empty happy talk, promises that the store would get in touch with me, and a perfunctory apology. Have you ever made such a call and thought that you were hearing talking points and that the person on the other line fundamentally didn't really care? Have you ever expected a followup that never came? Welcome to a Corporate Peet's that has lost its way. Anyone reading this review can look at my Statistics and quickly surmise that I don't hand out 2 Star Reviews very often or lightly. I also waited almost 3 weeks before writing this to allow my cooler head to prevail. However, poor, incompetent, and indifferent service is one of my hot buttons and this experience still really pisses me off. I'll continue to buy from Peets, but not the 4th Street Outpost. And the new coffee competitors out there look pretty tempting right now. read more

My family and I were shopping in this area and decided to stop for coffee and matcha tea. I'm so tired of businesses keeping their restrooms unavailable for their customers and using Covid as an excuse. We have been going through this for a year and unexcusable now. read more

The basic Peet's coffee and tea to grab and go! They offer seating, but it is very limited! The outdoors seatings are great for a sunny Berkeley day! Their Chai Tea latte tasted too watered down! There wasn't enough umph like they have for their coffees! read more

I don't know how and why people put up with bad service. You pay a zillion dollars for a cup of coffee that cost .06 to make then you have to wait, wait, wait and then wait for them to pour it. Our society is getting more and more jacked up and customer service is out the window. read more

In only the past year or so, 4th St. Peet's has gone from being an occasional lunchtime coffee stop to now being my regular go-to for a cup of joe 1st thing in the morning. How is this Peet's different early mornings compared to afternoons? Before 8:00am, the circus hasn't come to town yet. Most of the time before 7:00am, it's not even crowded. It gets busy sometimes, but not ridiculous. Also, parking is easy to find. I know easy parking on 4th St. sounds like a fairy tale, but pull up at 6:30am & there will open street spaces right in front of this Peet's. Bonus: street parking is free until 9:00am. 4th St. Peet's may be a circus later in the day, but early mornings it's a different animal altogether. I like it & I'll probably be back for my usual tomorrow. read more

I love this Peet's. Always great for a great cuppa after shopping at CB2 and Crate & Barrel down the street. :) The place is tiny and cosy. Their bathroom is clean. It's a good place to hang out. I really love their matcha latte. read more

Peet's Coffee - Green tea latte. Yum! - Coffee & Tea Near Me - Berkeley, California

Good place in that it still has outlets for plugging devices into-- but asking for peppermint for the past month is no-go at this location because it's "out of season". . Then i get the condescending "Awww" when i mention peppermint mocha is my favorite. . A little stingy on the chocolate (mocha syrup) too. Only 2 pumps for a medium mocha unlike the typical 4 pumps most stores provide without having to ask. (and if i did, i'd probably get charged . I guess i'll be going downtown more now. --UPDATE... Nope, Downtown doesn't have it either. read more

Ever ever always busy...lines for drink, lines for restrooms... Queue city...nice outside tables...ive come to meet friends, chat, drink, study, read.... Love the people-watching from the vantage point. Live music here often as well. read more

Great little spot. You have to fight to get a seat on the patio, but the fighting is worth it, especially when it is one of those lovely sunny-but-brisk Berkeley days. The bathroom, however, is another story. I thought it was funny that other Yelpers have their own opinions on the bathroom too. Bathrooms are important! Especially at a place where people sit around and drink diuretic beverages all day! The line for the bathroom is usually longer and has more people waiting in it than the line to order coffee. That said, the solution could be more public restrooms? Or perhaps Peet's should bite the bullet and make their bathrooms larger? I dunno... read more

PEET'S BATHROOM REVIEW! :) this seems to be a very busy and very popular peet's. people were in and out so fast with their coffee drinks but when i sat down out front on the brick the biggest draw to this peet's seemed to be the restroom. it was so funny watching people go in and out to wait in line to use the one bathroom they had. the line was pretty good size at one point but moved pretty steadily. eventually i even had to say what the hell and go inside and hop in line so i could refresh myself. the bathroom was very clean and people were fast and friendly. has to really suck to be the guy who has a bad case of ibs and is stuck in there for a long time with a line. how embarrassing! read more

Peet's Coffee - Coffee & Tea Near Me - Berkeley, California

This Peet's is in my hood... It very good. I am always happy to get my legal buzz here. Walk to counter: me: "Tall latte" them: "You mean small?!?!?" me: "umm no.." looking at the confusing board on the wall-- "I would rather have a Medium with an extra shot?" them: "Medium?" (looking unsure, because the word medium isn't on the board) me: "no.." (underlying commentary response), "ill get the Vente instead" (I am still very confused and the person behind me is like thinking to themselves that I've been here before. them: "you mean Grande?" (thinking I wanted small) me: "yes.. and wellllll... maybe a one shot~~" them: "you mean the Vente with one shot..but it comes with two shots." me: "oh god...Vente... OK OK.. two shots and add two more. Jeezz.... if the coffee wasn't so great, i'd go somewhere else." Them: "and BTW.. Why is that little red dog on our patio trying to bust through the double glass doors to get to you? No dogs are allowed here SIR" (Emphasis on the 'Sir', that really since I've never been in the military let alone never been an officer) me: "I know no dogs are allowed, and you know no dogs are allowed, but we all hate pet rules, those rules are so stupid., especially for a coffee shop." them: "That's the law, and if don't follow them, we could get closed down." me: "Well.. he is standing right there, with every single of his four paws on your patio; so technically you should be closed down! Right?" them: (rolling her eyes) Your latte will be ready over there SIR,.... and do something with that yapping dog." read more

I like this location. 4th street strolling through all of the stores, boutiques, Mac makeup, etc while holding a delicious Peet's beverage is always a wonderful experience. Peet's is The Best coffee hands down. One of the latest new iced drinks, "Fog" is a Divine option for chicory-lovers. It tastes like a New Orleans Cafe Du Monde iced coffee. Yes, Divine. Strong espresso drinks, (awesome americanos!), refreshing teas and javivas, excellent ground coffee, and tea options. Just, Heart, and Swoon!! Matthew is a gentleman that works at the 4th street location. I write a Kudos to Matthew for being so ahead of the game that he handed me my Fog so quickly that as I was paying, my cashier said, "where did you get that?" Lol!!!!! With so many patrons, Matthew appeared to have a super power!! Promote this man asap! Thank you Peet's for superb coffee, excellent service, and great atmosphere to enjoy our cups of joe and teas. read more

Peet's Coffee - Coffee & Tea Near Me - Berkeley, California

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The leaves are falling, it's officially the day after Labor Day, it's time to surrender to the pumpkin everything! Nice, convenient store with enough chairs and tables out front to chill while taking a break from window shopping and people watching. I ordered the iced pumpkin latte, delicious. And it's not so sweet like the Starbucks version. P.S. their bathroom is hella clean. Win win win! read more

I couldn't tell you how the coffee was because I had to use the bathroom first. It was the dirtiest most disgusting bathroom ever! I mean, you'll want to gag just opening the door. There are cleaner bathrooms in 3rd world countries. I left. No longer hungry or thirsty for anything. I'll never be going back and I tell everyone I know about the "World's Most Disgusting Bathroom". read more

This Peet's is quite small. Not much space to sit inside. However, there's a bathroom and free WiFi! Came by mid-afternoon on a weekday and there was little to no wait to order. Tried their matcha green tea latte and got it iced. I liked that it wasn't too sweet, but they add quite a bit of ice, so you might want to explicitly ask for less. read more

Great coffee no questions. If a business has a public restroom and constantly put up a sign saying it's out of order when in reality it is not is just wrong. I understand the crises with homeless folks using and abusing it, but Peets companies just need to keep it clean and accessible for its royal costumers when we need it. read more

Nah. Crowded, annoying, brusque. Mixed my order up today and couldn't get my gift card to work. Not my fave.

What is happening to Peet's on Fourth Street? One day I went to get a Flat White. They made something but not Flat White. They could have just said: we don't make that and leave it at that. Today I ordered instead a cappuccino. I have not idea what they made. It was terrible. It was so weak it didn't even taste like coffee. I tasted like very weak coffee from an old fashioned percolator! Sorry, but even MacDonalds makes better coffee that this for probably $1.00 read more

Are you kidding? How can this store get anything less than 5 stars? The absolute kindest servers, ample outdoor seating to socially distance and train spotting galor. Really, my favorite place to hang out. read more

Hooray for all you retired Berkeleyans who can lounge around on the outdoor patio here all day, but seriously...ONE indoor table? Are you kidding me? Some people have to get work done...geesh! I'm just bitter than I'm not a retired hippie. This is a cute location for leisurely life enjoyment, with lots of lunch options in the area, and great people watching. When the weather cooperates, this is a prime spot to soak it up if your schedule permits. Just don't try and turn it into your office for the day, like some silly girls have been known to do. read more

This was my favorite peets to go to i have tried el cerrito and other berkeley locations and this one has always been the fav. 2 stars today because my 2 java blended drinks were very off. Both the caramel and mocha. I get these drinks regularly from here so I KNOW it was off. TASTE your drink before leaving (hard to do if ur buying for others)! I stopped doing it because i was trusting them but today got home to be disappointed... will give them another chance otherwise no longer worth my extra drive to come here. read more

Peet's Coffee - Not happy with these javivas today. :( A sad sunday start... taste ur drink before leaving. - Coffee & Tea Near Me - Berkeley, California

I love going in this place , people works are so friendly. Outside I love the breeze good location. The only thing is not good is it's hard to get parking. read more

Peet's Coffee - Coffee & Tea Near Me - Berkeley, California

downgrading a star bc the last time we were here my kids' cocoas were only filled about half way, and that's including the pile of whip. I looked at the cocoas, looked at the barista, said "really, seriously?" and am pretty sure she said "yes." Dude. read more

I love Peet's. It's been my favorite coffee for many years. However, this morning, I and my friend had two of the WORST coffees we've ever had. I commend the employees for maintaining a pleasant and professional attitude while attempting to serve hordes of people (who need to learn not to linger in front of the fucking condiment bar when people are waiting) - without this attitude, we'd be talking one star. My iced coffee tasted like it was made with half the ground coffee that it required, plus it didn't taste fresh. My friend's sugar-free iced vanilla latte tasted a bit off, and it turned out that it was made with normal syrup, which upset her stomach to no end. Granted, the place is always busier than hell, but today they were not able to deliver what is normally a slam-dunk. Gonna have to take this place out of the rotation, I fear... read more

I live on 8th street and I like to go on walks while pregnant to get coffee and walk back home. I've only been here 3 times and enjoyed each time. The last time I went was the 15th around noon. I walked in and the guy who was supposed to be taking orders was talking back and forth with whoever was in the back. I stood there not wanting to be rude thinking he would greet me when he was done but he made eye contact with me several times and kept talking/laughing with the other employee. After a couple of minutes he finally brought his attention to the counter and asked me what I wanted. He was very short with me as if I interpreted his conversation which wasn't work related and I was a bother. The barista was very nice and I love the drinks she makes. read more

I work right down the street from this Peet's, so I've grown pretty familiar with it. They are slammed pretty much all of the time. it is rare to walk in and not face a line. I do it anyway, because they are generally fast at getting that line through. I generally get drip coffee, though - the bar seems to get a bit more backed up. To everyone whining about the rest rooms - poor Peet's is the restroom for the entire customer population of 4th street (minus the restaurants). Every store on the street sends its bathroom enquiring customers to Peet's. Why? Peet's (and any other food establishment) is required to have a restroom by law, but all of the boutiques and furniture stores are not. Therefore, most choose to not make their restrooms accessible to the public, because the public is disgusting in their habits. Seriously. I feel for them, because I used to work for Starbucks back in the day, and have my share of bathroom horror stories. No matter how clean you try to keep it, some people are going to be pigs. And I also remember people whining when I cut into the line to clean or restock the restroom. "Can't I go in there first?" Me: "Sure, I'll just stand here and wait for you to do your make-up and leave my staff short-handed in the mean time." But back to the coffee review - they have a consistently good cup of coffee, I usually get friendly service, and on the one occasion my bar drink got bumped by accident, they gave me a free drink coupon without me saying a word in complaint. read more

My sweet savior... Peet's has done me a solid on MANY a work day. My coworkers and I have made it our daily routine to caffeinate at this locale only a block from our work. Be sure not to say "tall" as one of my coworkers did because you will get a blank hippie stare. It's "small", my friends and don't you forget it! Their chai latte is served up extra foamy. It's not overly sugary and watery like the Starbucks version. No, Peet's does it juuuuust right. Minus one star for the long ass wait. read more

Hey Peet's Coffee - According to the Sacramento Law Library, beginning on January 1, 2008, California law requires merchants to provide cash back to the purchaser or holder of any gift certificate with a balance less than $10. Time for YOU to smell the coffee because it is December of 2009 and you have to start following the rules from the big guys. My boyfriend and I went to Peet's to warm up a little as we walked along 4th street. Having a $10 gift card, my boyfriend ordered a medium egg nog latte. He then asked for cash back. Let me give you the bird's eye look into the conversation that ensued: Boyfriend: Can I have cash back please? Ms. I hate my job: No, sorry. Boyfriend: Did you know it's a CA law that you have to give cash back for gift cards $10 and under? Ms. I hate my job: (rolls eyes) Ya, I know, it's a law only in California. Well I don't know how to do it. I'll have to call my manager to figure it out. I can call him in 10 minutes if you want your cash. Boyfriend: 10 minutes? Forget it. Needless to say, we were very disappointed. Disappointed in the service (or lack thereof) and disappointed in the outcome. I hate to say it, but I bet Starbucks would have trained their employees to give cash back. read more