I always have such a great experience at this Starbucks. The team here is consistently friendly, welcoming, and genuinely kind it never feels rushed or transactional. One small thing I really appreciate is that they take the time to ask how to spell your name. It might seem minor, but it shows how much they care about getting the details right and making people feel seen. Even when it's busy, that level of thoughtfulness doesn't get lost. The drinks are always made well, the atmosphere is positive, and the staff clearly takes pride in what they do. This location sets the bar for what great customer service should look like. I'm always happy to come back. read more

I can always count on these people to make a perfect mocha coffee and grab and go Sando. With a hectic schedule that certainly makes my day easier. And the staff is always very pleasant and cheerful and helpful. Especially if you use the phone app to pre-order and then you just walk in and get it and go so fast. read more

Starbucks - This is right come and get my morning supercharge. - Coffee & Tea Near Me - Albany, California

This Starbucks is nearby where I work in Berkeley. I come here after I get off work and spend a few minutes inside relaxing. The downfall of Starbucks is that you have to ask the Barista the code to use the restroom. I am not complaining about getting a code to use the restroom but I love how the store want to keep their tiolet from getting damage by random people. The Chocolate Chip Cookie is delicious. I love it warm when I order a cookie. The Honey Citrus Mint Tea is hot to perfection and taste the way it suppose to be. Parking can be hard to find since it is in the small shopping area where Sprout's is at. I been able to find parking. The apartment building that was built is lucky to have a Starbucks not far. Residents can get a drink before they head off or their day. Good service Starbucks been giving me. Keep up the fantastic job! read more

See all

Friendly, fast and well executed coffee. Relaxing music, really clean place. A+ all around - it's nice to see that some baristas actually put effort into their work! We'll be back read more

Starbucks - Coffee & Tea Near Me - Albany, California

See all

Probably the only time I've been disappointed with my Starbucks order. I asked for extra ice on a Venti order, but the barista gave me so much ice that I was literally done with my drink before I even got on the freeway. I probably should've known. I watched her make the drink and a HUGE block of ice immediately fell into the cub before any of the matcha made it in. She paused for a moment as if she was contemplating if she should continue or start over but she proceeded to just leave the block of ice in the cup. The blender was still fairly full of my drink but I figured maybe she was making 2 of the same drink and the rest was for someone else. If I wasn't getting on to the freeway, I would have turned around. Highly disappointed in my cup of ice with a "splash" of matcha. Complete waste of money. read more

A standard Starbucks experience. I was greeted when I entered and the cashier/barista rung me up quickly and accurately. I ordered a chocolate white mocha and it tasted great, just right amount of chocolateyness, sweetness and coffee. It was just what I needed during this cold day. As for the space, it's a medium sized coffee shop with a good amount of tables and seating. You do need a code to use the bathroom though, which I don't mind since coffee shop bathrooms tend to get abused lol. The space is clean and organized and staff are friendly and nice. I didn't use their wifi, but their were plenty of people on their computers so I assume it's good for working. I will be back to this Starbucks to chill and try more of their drinks. read more

Ordered a mocha. Got a cup of lukewarm milk. Called store and they offered to remake. I declined since I'm already at work.

A couple things you should know about this Starbucks. One, don't mobile order via Doordash or UberEats from here. They get so insanely busy sometimes with college housing and the ball field next door that usually there's a major delay in you getting your order. It's best to just mobile order from Solano. That being said, this location has really great servers who greet you by name if you're a regular and their service is incredibly friendly and kind. It's really simple to order ahead via the app, so I recommend that if you're local and tend to walk here for your morning cuppa. All in all, I'll miss this Starbucks, but definitely not miss the terribly slow light on San Pablo. read more

The workers here have so much attitude. Someone asked for the restroom and the female barista literally yelled at the guy. I had to use the restroom so asked a different guy and this dude had more attitude than the girl. Once we got the drinks they tasted mid. read more

This is the fourth time employees have been SO rude when I ask for a straw. They ignore when I'm clearly patiently waiting for them to look at me since I don't want to interrupt them. Then, after waiting a couple minutes of them clearly purposefully ignoring me... when I ask for a straw very politely they straight up give attitude or START making a drink after I ask (not finishing one they're working on). I get it Berkeley, but they are paper straws and I paid $8 for a single drink id like to enjoy it with a straw. Keep your attitude to yourself. This is the only location that consistently acts like this about straws. read more

Good starbucks. Fast and fast out. Convenient curbside parking right outside the door. Server was friendly. Relatively convenient from the interstate 80 freeway, but the GPS will drag you through a school zone. read more

Starbucks - Coffee & Tea Near Me - Albany, California

I'm a regular customer there I've been treated so poorly all I did was ask about my muffin and employee Thomas turns around with this glare in his eyes and says to me to be patient that was a rude response and poor customer service I've never had any problems before today all the other employees are great! read more

Always consistent, always friendly! Yummy food! I came in and have coffee and cake pop! Life is soooo good! Ambiance was fine. See yall next week! read more

Great customer service! Place is clean and neat. Naomi and Sebastian made my drink the way I always want it!

Attitudes from all employees at this location are OFF THE CHARTS! Won't be returning, bad vibes all around. Even the people who come to this location seems to all be in terrible moods. Skip this location! read more

This is a pretty good Starbucks to go to because of the parking lot outside. Drinks are good and service is quick. There is free parking and it's right across from Sprouts. They also just changed their seating to have more tables which is good for studying. The only time this place is wack is when the local crackheads come in and do weird stuff, otherwise it's pretty chill. read more

[COVID Review] Since I can't go anywhere during the Apocalypse I pretty much just drive around looking for Starbucks. Today I stopped at this one before hopping over to Sprouts. I used the app (love the app!) to place my order and discovered the Iced Golden Ginger drink. I'm obsessed with ginger and turmeric so had to try it. It's delicious. They need to come up with something bigger than venti because it goes down easy. Pick up was safe, quick and easy. The staff was friendly and hard at work. I'll be glad to stop at this Starbucks location again. read more

Starbucks - Iced Golden Ginger Drink - Coffee & Tea Near Me - Albany, California

1/9/22 I kinda like this Starbucks. Staff is pretty nice and relatively happy, and there's a nice big long table in the middle with benches. Just sat there with my little kid drinking a Strawberry Cream Frappuccino, which totally hit the spot. 4/5 #albany #strawberrydrink read more

I don't know what happen to this location but three times now in ordering a shaken espresso have been totally wrong. Won't be coming here anymore read more

Perfect place to study and finish up a few books I have hanging about me. The weather is a wonderful accompaniment to a day of nerding it up too. Counters and tables are long here. read more

See all

Very friendly service but I've ordered the pumpkin cream cold brew here three times and it's just a regular sweet cream cold brew with pumpkin spice on top. Boo. read more

This is absolutely my favorite Starbucks on the planet right now. I work next door at banfield pet hospital and I tell them all the time I feel like we're family lol. They always know my order by heart and it's always fast service with beautiful smiles and laughs. I love having a Starbucks where all the workers care and they provide quality service. I will continue to come every single day. Keep up the amazing job see y'all tomorrow- Angel the apple juice girl read more

I've gone to this Starbucks a couple times. It's in a convenient location in Berkeley/Albany very close to Solano Ave. It's in a parking lot with a Petfood express and a Sprouts, there's a parking lot with some street parking if the lot is full. The space is pretty large with a good amount of seating, and their staff has been pretty quick although I've only ordered black coffee. The place is very clean. And they have a good number of individual all gender restroom rooms with a communal sink space, if you're not in favor of the idea of all gender/gender neutral restrooms you probably will not like this, and if that's the case you probably shouldn't go there. read more

Josh was cool and personable. Very smooth in his ways and when I asked him questions he seemed like a well informed person about Starbucks and there product. When he did not know the answer he went and found it. Says a lot about his character read more

Starbucks - Cherry Mocha Frapps - Coffee & Tea Near Me - Albany, California

Wonderful staff and the highest level of COVID precautions! I feel very safe dining indoors due to knowing other customers have been asked to verify they have been vaccinated read more

Starbucks - Coffee & Tea Near Me - Albany, California

Grab and go! To their credit, the staff are remarkably in good spirits even during these difficult times with COVID-19!

I love this new location! There's sufficient parking and the seating area is always clean. I'm also a fan of their all gender restroom stalls-- a sign of the progress we've come to know and love in Berkeley. The customer service has been great every time I visited. As a student, internet access and power outlets are key! I must say that this place had it all. The internet was stable and there were plenty of outlets underneath the table. More perks if you're a gold member too! It includes free unlimited coffee/tea refills (normally $0.50 each refill). This perk is amazing if you plan to stick around for a couple hours. And just this month (December 2017) the Starbucks for Life game is back, so purchases get you stamps to collect for prizes! Good luck to all who play! So happy that they opened this location close to me! read more

Yaaay new Starbucks in town! I was really anticipating the opening of this location, and it finally opened this week. So I decided to go and do some work. It appeared that the stuff are still getting trained so the service was slow. I got an iced coffee, and it took them like 10 minutes. I'm not mad tho, they just opened so as long as the drinks taste good I'm a happy gal. The place is quite spacious, with plenty of chairs/tables and there's a big communal table in the middle. And plenty of outlets. Also because this location is new, it's not crowded so you can actually do some work and not get distracted. Coming back! read more

Starbucks - Coffee & Tea Near Me - Albany, California

This Starbucks offers efficient and caring service, easy parking, and incredibly clean restrooms. It's a spacious store with large windows and comfortable furniture. Since my ever demanding schedule takes me in many directions and consequently to many Starbucks, I can tell you that Monroe stands out from the crowd... I have no complaints whatsoever! read more

Even though I am not a coffee drinker I often stop in to a Starbucks by myself or with a friend for a hot chocolate. I found that 95% of the Starbucks are run by frazzled staff and a slew of rude customers who are also caffeine deprived and treat the staff and other customers with great disdain. So....when my friend JT and I stopped by the new Starbucks in Albany my heart was beating fast in anticipation of the unknown. There is plenty of room to sit--tables and chairs, comfy seats all with access to outlet for refueling laptops. When we walked in this one woman who had all her belongings spread out over a four person table glared at us snd her stink eyes clearly stated that she owned that table...grrrrr. The place was half full with most customers calm and focused on their coffee and laptops. We ordered our drinks with a chocolate croissant and 2 cups of ice water. Our server, Josh, was friendly and welcoming. I totally appreciate this. Our order was completed quickly and our iced water came in cups with lids (yay!). JT and I had a nice and leisurely time talking and enjoying our drinks. I noticed how calmly Josh was handling all the customers as the business was picking up. Most people. were sort of Zombie like with expressionless faces. Even though some orders seemed a little picky and complicated Josh handled it all. Josh had some co-workers who also seemed friendly and were busy with other housekeeping---taking care of the trash, etc. I liked the cordial teamwork. All in all the supervisors at thus Starbucks should be proud of their staff and the way things are run. read more

Employees here are very friendly and profesional. I haven't had wrong orders or bad service here so I come here instead of the 2 closer locations to my house. Had a lil mix up with an order I placed one morning, almost had me running late to work. Tia took care of me right away, so I left with the correct drink and on time. Thanks Tia! :) read more

Sam is such a sweetheart, always coming through and being helpful when I need something for my orders - Nikki

Dearest whomever made my salted caramel cold foam cold brew for Uber Eats delivery this morning, You're an angel! I have never had a foamier foam! So amazingly executed, the foam held for an hour after delivery so that I could scoop it out of the cup after I finished the coffee. Are you magic? I think you may be. Anyway, I've decided to take my kids out of my will and leave everything to you. (It's only a couple pairs of converse and some Mickey ears but they're yours!) I love you. You're my family now. read more

Was really just like any other Starbucks. Staff was solid and place was clean (I know it's COVID, but you would be surprised how some businesses let themselves go during this time). Drinks and food came out quickly and parking wasn't too bad since Sprouts is across the way as well. read more

Was waiting for this Starbucks to open this being a hot Labor Day weekend decided to go and try it out the service is slow but my iced chai latte was on point took them 10 min for my ham and egg sandwich to be out. The wifi suck had to leave coz l could not do anything productive with no internet grrrrr they need to work on the wifi ASAP Wasted my time read more

What can you say about an employee who 'has it all'? When I go into Starbucks in Albany, CA, if "Kim-Kim" is on duty, she greets me by my name and always has a warm and welcoming smile, not just for me but for EVERYONE who walks through the doors. She makes it a point to remember her customers' names; works well with her fellow co-workers and is so very helpful, patient and considerate in working with and training a new employee. Whenever time permits she caters to her customers by bringing their warmed pastry or food item to their table should they choose to stay. This young woman is all about SERVING others and doing so with a genuine, caring and compassionate attitude. Thank you "Kim-Kim"! A Very happy customer, Cher read more

Burnt my spinach wraps and acted like it was no big deal. After waiting for my coffee and wrap and walk back in store they expected me to wait again to take care of issue then told me there wasn't any more wraps. Very upset read more

I like the location of this Starbucks. There is a parking lot and there is outdoor seating. The seating inside is ample and there is a lot of retail and gift items to purchase. read more

Please be advised that the large orders placed by phone put the 'walk in" at great risk for waiting a long time for a simple order. I came in on a recent Sunday morning and the manager shooed me over to the other register so she could take care of a "big" order. I only got my order in from another person after I spoke up, three minutes later. When I complained about this to the manager, her curt answer was "Oh, sorry." as she ran out to her car. I guess no one has time anymore. What happened to the comp. gift card to guests with unhappy experiences?? Maybe they need another afternoon meeting across the country for that, too. The people there work hard, but the "call ahead and large orders" is what they're looking for, not the Little Guy. The Solano store is much better!!! The manager needs much better people skills...it all starts and ends with the manager on duty. read more

This Starbucks sucks! All of their AC power outlets are covered up so you can't use them to charge your laptop or whatever. Very customer unfriendly. read more