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    Baskin-Robbins

    3.2 (124 reviews)
    Closed 11:00 am - 10:00 pm

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    Reviews With Photos - Baskin-Robbins

    The goods
    Thomas B.

    Baskin-Robbins is Baskin-Robbins. You already know before you walk in that there will be many flavors to choose from and they will all be delicious and they will all be bright, colorful and deciding the right one is half the fun of going there. I will say that we walked in there were three people behind the counter, and it took a while before anybody even recognized this and said hello. When they did help us, it was very quick fast and they moved on almost immediately. I am not sure how their day went, but I would as manager make sure that they greet everybody coming through the door and at the counter and offer samples and other things that I have at other Baskin-Robbins.

    Simba G.

    Ordered a cake for a birthday. Process was easy. Quality was great. Not my first order. Will not be my last.

    John F.

    Delicious ice cream and great customer service. I can get everything in one stop a warm brownie sundae.

    Skillet Cookie Crumble & Wild n Reckless Sherbet with gummy worms... enjoyed in car, no seating available to enjoy inside
    Angela M.

    BR31! Who does not love ice cream?! My daughter and I venture here usually following a day at the park. The people are really patient and awesome, mostly young and full of energy. The cake decorator and staff does an amazing job taking cake orders as I have yet to be disappointed or receive something other than how I ordered it. The pricing is usual, standard for an ice cream shop. I usually order my daughter the regular scoop since the kid scoop is only a few cents cheaper. The serving portions are generous as well as their topping portions. The parking lot can get hectic and crowded especially in warmer months. Even when it's colder out, the parking lot can be packed due to the other shops that share the space and parking. It's near Del Norte Bart if you feel like a 15-20 minute walk, with a little person I wouldn't recommend. The ice cream is fresh, never frost bitten or tastes sour. There is no indoor seating since the pandemic. The indoor space is small and can get pretty crowded with a few people waiting in line. The noise level is average, not unbearable and definitely not quiet. There is not really any place to sit and enjoy your cone or cup other than your car or its hood. Don't forget to sign up for your birthday cone, it's a free kids size scoop within a week of your birthday. Enjoy!

    We chose a cake and altered a few things. The baker did a great job and also we have had good experiences in the past with them understanding our ask and creating it (the word count is small for details). We wanted a white cake with some pink icing and sprinkles around the bottom creating a base for our 1960s plastic translucent animal figures that came on Farrell's Ice Cream Parlor zoos when we were children (sadly they're gone). They looked perfect all over the cake four grandchild's birthday and it was fun sharing something that was so magical with her. The cake tasted great too! (Oreo ice cream and white cake is a great combo and pleased everyone). The staff could have been better organized at pick up time because I called to be sure that it was ready and within 5 mins was in the store for pick up but still had to have two people check before it was brought out.

    Nutty coconut & praline pecan. August 31,2023 yum
    Yvette F.

    I didn't get his name but he was super attentive! I couldn't make up my mind. So I kept letting people go in front of me. He still. Asked me are you ready? In between the next customer so kind. I mean he made his way back I've to me. Wow! A1 service! I finally decided and I told him thank you so much for your patience. He said no problem. I got nutty coconut and pecan praline I believe that's the name. I said I'm going to treat myself to a fancy waffle cone chocolate and nuts. Only for chocolate loves real good chocolate. A bit to much for me! Love & learn. He gave me the total and it just seemed way to low! I asked umm are you sure. I didn't want his register to come up short. He was so sweet. He said yes it's 31%off today. I said nice. Right then flop! My double scoop ice cream fell! Embarrassing , he said it's ok give me your cone! While he went to get more scoops ! I cleaned up my ice cream with napkins! He was back in a second! Yes. Ice tip for you.! Well I enjoyed every bite!

    2 scoop rocky road sundae
    Tamara D.

    The service was fast. I ordered a 2 scoop rocky road sundae. I had to ask the lady for fresh ice cream because the old bin was almost empty and the ice cream looked dark and I didn't want that. She tried to scoop the old when I asked for fresh ice cream because it was hard. I insisted on fresh. She got help to scoop and I got what I wanted.

    Vanilla ice cream
    Brown S.

    So disappointed! Took a mile walk for ice cream and was wishing I had never left the house. It was nice to see other people had the same idea I had; going out for ice cream. I ordered Butter Pecan and got everything but the pecans. We had to ask the man serving us twice to put gloves on. Once he did that I asked to taste a certain flavor. He was going to use the spoon he had been twirling in his hands and touching the counter with. I asked for a different spoon. He didn't seem to mind. I ordered my ice cream. He served my ice cream from a new barrel he had just opened. The only thing is...there were NO pecans in the top of the barrel. I didn't notice until I walked out and ate two bites. I could of walked back and asked to have it changed. I didn't because I felt like I had already asked him twice to put gloves on and once for a new spoon. This was, unfortunately, an expensive learning lesson. Usually when I am not satisfied with a service I go back and give the establishment another try. I mean, we all have bad days. I won't be doing that this time. I'll find another place for ice cream!

    Montage of images from Baskin-Robbins
    Ed U.

    As a child, I used to call Baskin-Robbins by its selling proposition, "31 Flavors", and force my mom to take me to one of their parlors after my Cub Scouts meetings. More recently, Google Maps actually mentions Baskin-Robbins by name when you turn onto Moeser Lane from San Pablo Blvd. In other words, Baskin-Robbins has been around forever and will probably never be out of existence. I have to believe that reality must explain the unapologetically rude service I received here. And I received it only after they were finished ignoring me. Clearly I threw away any common sense I possessed when I caved into my curiosity about their new Mangonada. I ordered a small one for $5.09 at an alleged 300 calories. No mango fruit chunks and no tamarind stick, just an oversweetened purée mixed with chamoy and peppery sea salt (photo: https://bit.ly/3ocGYbM). It wasn't worth repeating. I meant the overall experience more than the mangonada. MANGONADA - 2 stars...just another overly sweet slushie AMBIANCE - 2 stars...yep, this was Baskin-Robbins alright SERVICE - 1 star...rudeness doesn't have 31 flavors, just one TOTAL - 1 star...so much for my memories of the Cub Scouts . RELATED - Exploring El Cerrito? Here's a collection of places I've visited and reviewed: https://bit.ly/2VyCP18

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    6 months ago

    I LOVE ICE CREAM! My favorite was the mint chocolate chip! The service was nice! And the environment is all good!

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    3 years ago

    Honestly this place is fine but they have zero seating. Please get some seating. Inside or outside.

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    Always have the traditional favorite flavors and some new to try. They give generous scope, pretty satisfying!

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    Page 1 of 4

    Baskin-Robbins Reviews in Other Languages

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    Itty Bitty Patisserie

    Itty Bitty Patisserie

    4.9
    (29 reviews)
    1.7 mi

    I had dreamed about my son's 1st birthday more than 10 years before he was even born. I thought I…read morehad the theme and all the little details perfectly planned... but then I discovered Itty Bitty Pâtisserie and everything changed. Sadaf is beyond talented -- her creations are not only stunning works of art, but they taste absolutely delicious too. On top of that, she is one of the kindest, most genuine people you'll ever meet, which makes the whole experience even more special. My son's birthday theme may change every year, but one thing I know for sure is that Sadaf will be the one making his cakes. She made our very first milestone celebration unforgettable, and I'm so grateful I found her.

    I inquired a cake for my son's first birthday party and Sadaf really nailed it! She was easy to…read morework with and really listened to my ideas. On top of that she provided me sketches of the design for approval which gave me a piece of mind. The cake was really a stand out and fit so well with the party theme. I asked for a two tier cake with 2 different flavors and it was delicious! I also ordered another vegan cake for my son's smash cake since he had multiple food allergies and he loved it! She was very accommodating and assured me that the cake is free of the ingredients that my son is allergic to. I'm definitely a happy customer and will come back for future inquiries.

    Photos
    Winnie the Pooh cake
    Winnie the Pooh cake
    Birthday cake
    Birthday cake
    Itty Bitty Patisserie

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    Cupcakin' Bake Shop

    Cupcakin' Bake Shop

    4.4
    (188 reviews)
    3.2 mi
    $$

    I always love Cupcakin'. I particularly like this location because this part of Shattuck is less…read morechaotic than Telegraph up by Cal. They also have a small parking lot exclusively for customers which I just found out after my umpteenth visit. LOL! I purchased the Crème Brûlée cupcake for a friend who reviewed the crème brûlée topping as "not too sweet" and noted that the sugar still had a bit of crisp to it. The frosting on the Lemon Blackberry cupcake is sooooo delicious, but I was disappointed but the innards due to an absence of any blackberry filling. And then when I got to the BOTTOM of the cupcake, I found a flattened blackberry in the center. I suppose they get an A for effort on that one... As for the Key Lime Pie and Vanilla Salted Caramel cupcakes, I've had them multiple times before and they're so tasty. They're really good at what they do here. Unfortunately, if you don't get there early, you won't get to grab any of the limited/exclusive flavors they sometimes have; I missed out on the latest Banana Pudding cupcake and it still keeps me up at night... Ultimately, I don't have the heart to rate any less than 5 stars. Their cupcakes are so delicious, soft, and moist every time. One of my dessert pet peeves is dry cake--I can't stand a dry or underdressed cake. Cupcakin' makes sure I don't have to suffer. Even when they're sold out of my favorites, I'm leaving with something!

    Great food/baked goods, great customer service, in a quaint ambiance is how I can describe my…read morefavorite cupcake bakery! I walked in as soon as they opened, and secured my favorite flavors, and a new one. First, the Dubai Chocolate cupcake is prepared perfectly. The pistachio cream inside of a rich chocolate cupcake, with a combination of pistachio and chocolate on top with candied pistachios to finish it off. Every bite is heavenly! I also tried the Lemon Blackberry cupcake, which is a flavor of the month. I love new and exciting flavors, this one was pretty good. I would've preferred a lemon blueberry (which I would love to see on the menu regularly) but this was good nonetheless. Another favorite is the Chocolate Salted Caramel cupcake. The salted caramel is well pronounced and compliments the light, airy chocolate cupcake. I highly recommend what I believe is the "BEST CUPCAKES IN AMERICA"!!

    Photos
    Mini chocolate, chocolate salted caramel, and salted caramel
    Mini chocolate, chocolate salted caramel, and salted caramel
    Easter cupcakes! Chocolate on top, strawberry on the bottom left, and vanilla on the bottom right
    Easter cupcakes! Chocolate on top, strawberry on the bottom left, and vanilla on the bottom right
    Chocolate chip cookie

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    Chocolate chip cookie
    Hopkins Street Bakery

    Hopkins Street Bakery

    3.9
    (223 reviews)
    2.5 mi
    $$

    It was last minute and I needed a cake so I hadn't planned ahead. I called to ask what they had in…read moretheir case. Brrrring-brrrring! There was a live voice, not a recording asking me 1) which location I wanted, 2) would I hold because they were helping other customers, and 3), to please leave a voice mail and they could call back later. No! The guy on the other end said they had 6-inch round cakes in their case - perfect size for our celebration. It took about 30 minutes to get there and I managed to park in front of their door (a miracle in itself!). I chose a mango mousse cake - it was gorgeous, and perfect for an impromptu birthday celebration. Note: the finished cake is more like 8+ inches in diameter. I think it is the base of the cake they measure from. Once you add on the whipped cream and lady fingers, you have a gorgeous and substantial cake. Thank you so much, our friend was very happy!

    After sushi, I hopped inside this bakery for dessert. The only person working wasn't the most…read morefriendliest. I was also the only one in the store looking and deciding what I wanted. He seemed a bit standoffish I didn't know what I wanted. They had so many desserts, pastries, and even savory pastries to choose from. It all looked delicious. I opted for the small tarts so I can make a little sampler of my own. Tarts were good, but the crust was just okay.

    Photos
    Bagatelle du Roi ($3.75) - it's super rich and dense, definitely fudgy. Too sweet for me. It's like a brownie cookie.
    Bagatelle du Roi ($3.75) - it's super rich and dense, definitely fudgy. Too sweet for me. It's like a brownie cookie.
    Bagatelle du Roi ($3.75) and ANZAC Biscuit (Australian New Zealand Army Corps) ($3.25?)
    Bagatelle du Roi ($3.75) and ANZAC Biscuit (Australian New Zealand Army Corps) ($3.25?)
    Raspberry Jam Donut ($4.50) - not my favorite. Dough is a bit dense; filling and surface are too sweet.

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    Raspberry Jam Donut ($4.50) - not my favorite. Dough is a bit dense; filling and surface are too sweet.

    Baskin-Robbins - icecream - Updated July 2026

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