They came to install a brand new A/C (both in and outside units) for us on Oct 5th, 2017. The next day Oct 6th, the brand new A/C stopped working. I called them around 3 pm to report that issue and asked them to keep me posted on who's coming. They said that they would send somebody to take care of it. We waited and waited, nobody ever showed up last night. I have a 78 year old mother, who is handicap and diabetes. She needs the A/C badly. They left us stranded overnight without an A/C No call and no show. I don't recommend this A/C business service to anyone. I had to give them one star to be able to post this article but they shouldn't deserve any. read more