After scheduling an appointment on 6/17/24 for 6/24/24 between 12-3pm. At 3pm called to see when…read morethe technician would arrive the lady who answered the phone said oh yeah I tried calling you and as I explained to her that neither contact number I gave her showed a missed call nor did the phones ring. When would they be arriving she let me know that since I did not answer (again they never called me) the tech had been sent to another appointment. So disappointing that they don't call and continue with it is my fault. She could have told me they got tied up on another call and I would have accepted the late arrival. But to continue calling me a liar is unacceptable and pathetic. Do not use this company.

Ramiro came and rescued the day. Great guy to deal with and very trust worthy. Definitely…read morerecommended. Don't make the mistakes I made by reaching out to some Joe Blows and got put together like a cheap suit from Suit Mart. Call him and be done with it!

I highly recommend Abel Perez with 4C A/C & Heating, LLC. From start to finish, Abel was extremely…read moreprofessional, knowledgeable, and courteous. I called at 8:34 AM on Saturday, received a text at 9:17 AM letting me know he was on his way, and by 10:00 AM, the issue was completely diagnosed and fixed. My house was cooling again in no time! What really stood out was how Abel took the time to educate me on what the issue was, explain what needed to be done, and get everything taken care of in a timely manner. Great communication, great service, and most importantly, he got the job done right! I truly appreciate the professionalism and quick response. I would definitely recommend Abel and 4C A/C & Heating, LLC to anyone needing HVAC service!

Called them out on a Sunday due to an issue so I had to pay an extra weekend fee. The service tech…read morefound that the A/C unit had tripped the breaker (which I didn't check because it has never happened) I then asked him to check everything and service the unit. I was advised everything was in good working order. The unit continued tripping the breaker so I had an electrician come out and check all wiring at which point he advised it was a problem with the a/c unit. I called another company out to get a second opinion on the a/c unit and they immediately found the problem and fixed it. I called back in an attempt to get a refund but was denied by the service manager. I paid $150 to have one of their technicians come out and basically kick the tire then tell me all is good when it was not.

Scott and the team are awesome!!! Ivan and Max were able to get to our home within a very short…read moretime after the initial call. They had the problem fixed in less than an hour and were very knowledgeable as well as tidy. Can't be more pleased with Ashford Air. Thank You for your prompt and professional service.

Just wanted to give a shout out to these guys. Vaughn came out on the Thursday before Memorial Day…read moreweekend to take a look at our unit. It was still under a parts warranty. He diagnosed the problem and they sent workers out Tuesday morning after Memorial Day. They replaced the compressor, saved all of the refrigerant (added a little to top it off.) The workers were very nice, polite and efficient. They were right on the quote they gave us, did not try to upsell us. I think I have found a new, honest group of folks to maintain our equipment. Thanks guys for the great work.

Amazing service. There's nothing worse than your ac going out in the middle of summer. I've had…read moreEthan out twice in three years. Once when my unit kept cycling on and off (Ethan was the only one out of 3 companies to diagnose correctly) and when an old duct came loose. Quality of work is great and beyond everything else, they're honest. One less thing to worry about knowing I have an ac company I can trust if anything goes wrong.

Amazing customer service from Ethan. From coming out on short notice, to diagnosing the problem,…read morefixing it and all within 15 minutes. I can't say enough wonderful things about Collins!

I guess you can tell by the stars that this isn't going to end well…read more On May 14th, this company came out to fix an issue with my 6 month old Nest thermostat: "No power to rh wire detected." Technicians came out to fix it in about 30 minutes & indicated it was a loose wire issue. May 27th, same issue. No AC in Texas heat, "No power to rh wire detected," on the Nest display. Today, May 28th, technicians came out to fix the loose wire. Hours later, the AC is out AGAIN- same day. I texted and message this company over 3 hours ago, and zero response. Now I'm thoroughly convinced they just don't know what the issue is or how to solve it. I'll be taking my business elsewhere.

I called Nitro on September 5, 2024 to get a quote to replace two 4-ton units in my house. First,…read morediscussion went very well. We quickly narrowed down that replacing Condensers outside and Evaporator Coils in the attic is the best option. Nitro provided very competitive quote for 16 SEER rating Trane and Amana units. The quoted price was much lower than other quotes I was getting. Nitro also stated that Amana product comes with the Lifetime warranty, though I was not quite sure exactly what it meant. I thought it was a bit hard to believe. I then asked to provide me the model numbers for the units and warranty information. After looking up the model numbers provided it turned out that Train unit had 14.8 SEER rating, not 16 as quoted, while Amana rated 15.2 SEER. Also, on Amana site the warranty stated as 10 year limited. I texted Nitro to get clarification. That's when things went slow and silent. I was still very exited about the quoted price, even with lower ratings, and sent a couple more requests for clarification. No answer. I tried to call a couple of times, no one was answering. Four days passed since original contact and I started to suspect that Nitro is backing out and ignoring my text/calls. I then called Nitro from my wife's phone and they answered right away. I hung up and two minutes later called from my phone again, no answer. I then knew I am being avoided and sent Nitro a polite text stating that if they don't want my business because I am asking for details on the quote they provided they can just say so and retract the quote rather then giving me run around, and I am planning to post a review on my experience with them. I immediately got a call back apologizing for the delay due to him just getting off the plane due to family emergency etc. I told him I am about to approve the work with another contractor but still like his quote better even with lower SEER rating, but need to see warranty policy document. He promised to send it. 3 days has past since then, no warranty document or any other follow up. I ended up using another service provider.

Very professional and caring staff. Ron and Jason were great to deal with and their response time…read morewas less than 24 hours during a very hot July and after an area power surge. We have 100% confidence and trust in this company.

I believe we have now used Bill Anderson Air for almost 10 years. They are fair, honest and will…read morenever try to upsell you anything. They will fix the issue and always guarantee their work. We have them replace our units and the pricing is amazing. Their team is professional and always on time. I trust them to do a great job. BTW they have a new phone number 281-769-9999.

Disclosure: I had a paid business transaction with this company in May 2026 as a service vendor. I…read moream posting this review to document my experience for other vendors and contractors who may consider working with them. I was hired by Vance Air Conditioning and Heating LLC to build a website for their business. The agreed price was $1,500, paid via Stripe. I delivered the completed website on May 13, 2026. The owner confirmed receipt of the work the same day via text message, and the website went into active use on their domain. After accepting the work, the business filed a payment chargeback through Stripe and was awarded the $1,500 back. The website I built remains in active use on their domain at the time of this review, with only the bottom-of-footer attribution swapped to a different vendor's branding. I would caution any vendor, contractor, or service provider considering taking on work for this business: verify all payments are fully cleared and chargeback windows have closed before delivering any product, design, or service.

I called on Friday after 5pm and to my amazement my call was answered by a real person! My AC was…read morecooling great when I left for work but when I got home it was quite warm despite the fan running. Mr. Vance came out same evening and took care of my AC. By the time I was ready for bed my home was cool and comfortable once again. I will recommend Vance AC to everyone going forward. Great service, responsive, and reasonable prices.

Air Rescue USA has always been a wonderful, reliable AC service. Alfred is the best! He is always…read moreprofessional and does the job right. We can't recommend this company enough!! Andrew and Stephanie Lienhard Houston Heights

Westheimer location. Ask for Alfred, he might be able to convince you to change the whole AC unit…read moreevery visit (mine is only 5 years old). He would also hook you to purchase the maintenance plan (twice per year) and still charge you for the visits. In all seriousness, avoid this company, you need people you feel you can trust, Alfred is just a charlatan and a con artist