Daniel, our technician, quickly identified problems in both of our furnaces and repaired them immediately. He was thorough, fast and friendly. He arrived at the beginning of the service window we were given and couldn't have been better. We heartily recommend Service Pros. read more

Service Pros have always been top notch with customer service, communication and professional work. I've had systems installed and repair/warranty issues come up and they have always been reliable, and provide great value for the work. Thanks to Daniel and Jennifer for the wonderful service! read more

Great service as always! I have been using these guys for 10 years now. Daniel is the best!

Honest, reliable AC repair. I've called Service Pros twice for two different ac repair issues. Both times they showed up on time, had great communication, and were able to fix the system quickly. They are friendly and honest. Some of their parts pricing can be pretty expensive, but they will tell you what part you need in case you would rather save the money and do the work yourself, but sometimes it's just better to have them get it done and over with. I appreciate their honesty and professionalism. That seems hard to come by, these days. read more

Update-Aside from the response below, I had the owner call me while I was at work as well as text me so I am updating my review to avoid further contact from this person. Had a Freon leak so I called service pros. The guy showed up with a helper and both guys were extremely polite and professional. I said I thought there was a Freon leak so they proceeded to work. When done the guy said he needed to call his boss and then he could tell me what was wrong and what my options were (red flag). So he proceeds to tell me he found a leak in the evaporator coil. He said Freon was banned (its actually discontinued not banned) so he had two options. The cheap option was to replace the evaporator coil and compressor which would also require replacement of the furnace for $6,000 and change. I stopped there and said thank you, here's a check for the service fee but I'll pass. My brother in law is an HVAC tech and city inspector in another city so I called him and he came by the next weekend. Starting from scratch he detected a small leak somewhere else and refilled with Freon. A couple of months later and the AC is still working great. I paid $350 for the Freon and cooked up a couple of steaks. Compared to $6,000 plus. I'm glad I said no. read more

Daniel Martinez with Service Pros is outstanding. Our AC system in our Katy, Texas home is serviced with excellence by Daniel Martinez. I recommend him and appreciate his professionalism and skills. read more

Service Pro has been our Maintenance Company for several years, they are very responsive and professional. They really work as a team from the kind ladies who answer the phones, to the technicians (Daniel) that do the servicing. AC wasn't cooling on Sunday night called early Monday and they were out in a couple hours, found the problem was the coil under warranty thru Lennox, however, Lennox is not in a hurry to release a coil under warranty. Long story short Service Pro continued to work with us after a few hiccups and we have a working AC system. They kept us posted on what they were doing. Communication was great. Their cost for parts and labor was reasonable. Service Pro is our go to for AC and Heating! read more

I could not be happier with the service and friendliness of the staff! My AC went out on a Saturday night over the Memorial Day weekend and they were able to send somebody over Sunday after noon. Daniel, their technician, was amazing! He diagnosed and fixed the issue in about 30 minutes and was incredibly nice! Thank you so much for such great service! Once again, I needed them for my upstairs unit and Daniel was amazing! This is my A/C service company for as long as I live in the area! read more

Update: From two stars to five stars for customer service and my appreciation to Daniel for trying to right their wrong. I received a call regarding my review and he was very apologetic and sincere. In the end it's not that the job was done poorly, it's the fact that the company saw a dissatisfied customer and and reached out to make sure that customer was happy. Thank you Daniel and service pro for calling and refunding me my monies. They came to check my unit because it was making a noise. When they came the noise stopped and he couldn't find the noise or the problem in the 15 minute visit so he said he cleaned the unit and left. Well of course the unit starts to make the noise again. I call a friend who also works on a/c units at apartments. He came and found the problem immediately, the motor going out. I calls the company back to tell them and she says oh well we need to hear the sound to know what the problem is. Really?! So what did I pay you to do then, nothing?! She didn't offer to give a quote to replace the motor nothing. Just a waste of money and time having them come out! read more

Exceptional experience! The central ac stopped working at my parents place while I was visiting. I called ServicePros at 12:30pm. Their technician Daniel was at our home at 4pm the same day. He accurately diagnosed the problem within 5 minutes and we were good to go in under an hour. The price was fair. the service was honest and professional. They're reliable, good communicators, honest and professional. read more

Fantastic job!? My AC stopped on Sunday late evening, they came right after I called them. Daniel checked everything that I did not even ask to. Great service and great man! Price was not expensive either! read more

After trying in vain to get some other well recommended AC repair companies to respond to a request for service on a non-functioning AC unit, Daniel came to the rescue. He was able to fit me into his schedule the next day to inspect the unit, and replaced the blower motor under warranty the following day. Daniel is a very friendly, professional, and knowledgeable individual that delivers on what he says he will. He was on time and called ahead to let me know when he would be arriving. Quickly diagnosed the problem and repaired the AC unit at a fair and reasonable price. As an independent owner/operator, I can tell that he truly cares about his customers. I cannot recommend Daniel enough, and plan to be a customer for life. read more

Our A/C was leaking freon and was blowing out hot air this past Sunday. I called and left a message Sunday night. They called me back and I was able to schedule a technician to come out and diagnose the problem Monday afternoon. Turns out the evaporator coils in the attic was the source of the leak and the compressor outside didn't look too good either. They were able to replace everything by Tuesday afternoon. August is definitely the worse time to have a broken air conditioning system and the heat was so horrible. I'm so thankful they were able to get everything fixed so quickly. Daniel was super friendly and professional. The pricing was fair and everyone offered great customer service. I'll be using them again in the future for sure! read more

Yet another flawless summer maintenance done. Daniel does an above and beyond thorough maintenance of your unit he doesn't just collect the money and do a half ass inspection....Get onboard!!!! read more

I came home on a Friday, and my downstairs unit was only keeping the lower portion of my home to 80 degrees in the middle of the Texas summer. Figuring that I wouldn't be able to get a tech out until Monday at the earliest, we made a few phone calls early Saturday morning. Daniel's friend, who was highly recommended to us, said that he was busy, but to call Daniel. Daniel was at our home within two hours! He was very courteous and knowledgeable. He diagnosed a leak in my coil for the lower unit. He knew the warranty on my manufacturer, and submitted the order for a new coil Saturday night. In the meantime, while I waited, refilled our unit with freon, just to get us through the waiting period. I received a call first thing Monday morning from Daniel, and he said he could be at my home to install the new coil. It took him three hours from start to finish. His rates were also very competitive, and he warranties his labor for one year. Hopefully my AC doesn't go out again, but if it does, I will definitely use Service Pros again, as well as tell other folks we know to use him. read more

We had no AC for about 2 days and we badly need a technician, everyone I called seems busy. I called Service Pros, they have availability only the 2nd day, but worth the wait. Daniel is very good and experience technician. Just by hearing the AC unit he knew the problem. Replaced the parts, fixed it in less than 20 mins. My AC is back up and running. Thanks. read more

Amazing company! If you need service they are there for you. Sunday evening a/c wasn't cooling. So after my OLD air conditioning company told me next availability is Wednesday I yelped Service Pros!! I feel so lucky! Called them Monday morning and they said they would be at my house in 25 minutes. Daniel showed up on time and was super friendly. I showed him the ropes and he made the diagnosis on my A/C unit in 10 minutes. All in all our visit was super short and sweet! Great pricing too!!! We will definitely use Service Pros again!!! Thanks guys. read more

They went above and beyond. They will now be my go to. The prices are more than fair. The customer service was incredible. From Jennifer who answered the call and put up with me being hot and upset to the technician Daniel was the kindest most compassionate person I have met with this service. He was thorough and explained everything. They are the only ones I will call in the future. Thank you Service Pros for coming to my rescue. read more

I called today (Saturday) and within an hour Daniel was here, diagnosed the issue and fixed the problem. He was beyond friendly, wearing a mask for safety and very quick. I can't say enough amazing things about Daniel and Service Pros. Thank you! read more

Daniel and his team did a great job with my AC unit replacement! Arrived on time in the morning and had my unit and new thermostat running by mid afternoon. Unit has been going strong through the summer with no issues. I definitely recommend Service Pros for AC service and replacements. read more

Extremely glad I looked Service Pros up on Yelp - a live person answered the phone just after 8am and scheduled Daniel to come out this morning. He came over, took a look and did an excellent job rewiring the electrical inside the unit - all by 11:30AM (and the repair was well within our budget). I'll be a returning customer - give them a call today! read more

Our AC stopped cooling when we were out at dinner. The service company we use for yearly maintenance was unavailable. Daniel was able to come out Saturday morning first thing and fix it fast. We're glad we didn't have to wait until Monday to get cold air. Highly recommend, competitive pricing, was prompt, gave peace of mind. read more

It's 10:04PM (Monday) and my AC went out, I called Service Pros, Daniel answered and was at my house in less than 45 min. My house was over 85 degrees on the second level and i had no idea why. He diagnosed the problem and fixed the issue within 30 Minutes!! This has been an issue for weeks and all I had to do was call Service Pros. Great experience and they are one of the few (if not the only one) that won't SLAP you with a $89 fee to just show up! This is a great company that has earned my loyalty! HIGHLY Recommend!!! read more

Excellent customer service, Daniel is very professional and was able to service my HVAC unit very promptly Will highly recommend Service Pros read more

We called late on a Saturday as our upstairs unit just stopped. Our call was answered by Daniel, he took down wjat was wrong, said he could come out on Palm Sunday. He said he would call before he came out, he did call, and showed up on time. He was prompt, curteous, and knowledgeable. I would definitely recommend. Thank you, Daniel.. read more

Service Pro-Daniel Martinez was extremely efficient. Had my a/c running within 20 minutes. Found a wire shorting out, could of gouged me but he has integrity. He made a Sunday service call and didn't charge me extra for that. Goodbye ARS. You're dead to me. I will call Service Pros for my 6 month maintenance on my HVAC system. He also repaired my exhaust vent-no charge. read more

I have utilized Daniel's service twice for the past 7 months. He replies your text in a timely manner and always shows up on time. He wears clean uniforms that he made for his company every time he comes. A person who respects his job always gains my trust. His service is professional and the price is competitive. While he offers his opinions that our AC systems need updated but he doesn't not push selling anything to me which makes me feel very comfortable. He is by far the best HVAC service man I have ever hired. I would have given him 6 stars if only Yelp allows me to. read more

Called Service Pros for a maintenance check. Daniel arrived on time and was very knowledgeable and proffesional. He even diagnosed and fixed a problem I was having with my third floor. I highly recommend this company read more

The name of this company describes the business perfectly. I called Daniel and within a few hours he was at my house. Super friendly, extremely professional, and was honest about what needed to be done to fix my AC. He made me feel comfortable and confident that the solution would work and of course it did. Daniel also took the time to educate and explain what the problem was and how to prevent future issues. I would recommend this company to anyone looking for excellent professional and dependable service. read more

My AC stop working late one night before 10:00 (Service Pros closing time). I called Service Pros and spoke with Jennifer to see if it was too late to send someone. She was unable to get anybody out that night. She was able to get Daniel out early the next morning. He checked the system and knew right away what was wrong. He ordered the fan part the same day. He fix my system the next day. Daniel was professional and knowledgeable about his job. Thank you Service Pros. read more

Called twice on two business days during business hrs no answer either time left voicemail no call back at all! Guess they don't need new business! read more

Daniel was amazing! My husband called him at 4 pm when our temperature was at almost 90 degrees. He was able to come by 7 pm and fix our A/C quickly and it was affordable! We highly recommend him! read more

Great service, extremely fast, quality installation and extremely competitive prices. From the start of the first phone call everything was excellent. I received other quotes and they beat the competition in price, warranty, and installation time. Will definitely use them in the future and recommend them. Daniel was the rep I worked with and he's extremely professional and takes the time to explain everything. read more

If there were more stars to offer I would. I have shopped and found a ac man who is not only brutally honest but walks you through all inspections. He offers much better pricing than the "big boys" do because its his company. He also includes a pound of freeon free in each inspection of the units. Daniel is my ac man for life read more

Service Pros (Daniel) is awesome!!! My A/C unit was not blowing cool and I called late on Friday and he was able to come the same day! Out of all the years I have had someone come and service my unit, Daniel was the only one that took his time and checked everything. He clearly explained the issue and his prices were reasonable! I am so happy I found this company because I will be using him going forward for all my A/C needs. I highly recommend Service Pros. Thank you Daniel for your great service! read more