Absolutely recommend!!!…read more I rarely do reviews that aren't restaurants but Richmond's Air was so great I think it's important that people know what the experience is like. First: Competitors I got several estimates - My home warranty's contractor, Home Depot/ARS, a friend's husband, and Richmond's Air. Richmond's Air was the most reasonable price among all estimates, even the friend! He also took less than 30 minutes to take a look and give me an estimate. Home Depot was here for hours and gave me a presentation and ultimately an unbelievably high price which they later slashed by $4k when I said I wouldn't choose them. Still too high, also weird that they were gonna charge $4k extra? Second: Communication/Punctuality James told me a reasonable window of time that the team would arrive and also when they'd complete the job. They gave me a call beforehand to let me know they were running a little late, regardless the job was done on time (same day). They replaced everything but my furnace. Finally: Service The team was friendly and explained anything I asked about and even helped me install my new thermostat. They put a drop cloth down from the front door to the AC and left minimal dust or mess. They also gave me the manuals for the equipment as well as told me about the 10 year warranty. This was all a month ago and my AC has been working perfectly since and air quality reads way cleaner than when I moved in. Dealing with a broken AC in Houston is horrible and I highly recommend reaching out to Richmond's Air instead of wasting time shopping for multiple other quotes. Maybe get one other one and compare, you'll see the difference. Price, service, and quality were great. Would definitely call again for my next home.

I called Richmond's Air on Saturday morning because I was concerned that my AC unit was not cooling…read moreproperly. The representative was very helpful and quickly scheduled a technician to come out the same day at 12:00 PM, which I really appreciated. Tiffany Minnix actually arrived earlier than expected, which was a pleasant surprise. Tiffany was professional, friendly, and extremely knowledgeable and took the time to carefully inspect the unit, and made sure I understood the situation. Tiffany provided excellent service and made the entire process easy and stress-free. Tiffany professionalism, punctuality, and attention to detail truly stood out. It is rare to find technicians who are both skilled and customer-focused, and Tiffany delivered on both. I highly recommend Richmond's Air, and especially Tiffany Minnix, to anyone needing reliable and trustworthy HVAC service. Thank you for the outstanding experience.

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

So happy we called Cool It Air! I wish more businesses were like this. I had several other…read morecompanies who wanted to charge me over $12,000+ for a new ac system. The tech came out and diagnosed our problem and replaced a part and our ac was working that same night. Thank you Yelpers! Give this business a call. Trust the reviews. Will call for all my future ac problems and recommend this to other family and friends.

SmartAir was called to look into a condensation leak. Technician Pete reported it was a plumbing…read moreissue and couldn't fix it. While he was there he was asked to look at the furnace. Get story in perspective: Sister-in-law is care giver for husband. Home was designed by him 45 years ago. Like us things fail , like our home furnace's. He said you really need to fix the furnace. The gas company had already turned off the gas to the unit in fear of a serious problem resulting. He wasn't allowed to turn it back on and said she had to have another furnace. We got wind of the entire situation here in Tulsa. OK, and reached out to Smart Air management. I was instructed to contact their individual in the field. After explaining who I was, he was very very helpful in working with me in getting a new furnace ordered and installed TODAY! Young mans name is Pete! I'll be forever appreciative of his professionalism. He handling all my calls and did exactly what was needed. Less than 24 hours after contacting Smart Air, they installed the furnace complete. Smart Air deserves 6 STARS! Caring gets Pete an extra Star! Oh by the way, they worked so well with me, they gave me a discount and tore up the check for the initial house call.

My AC stopped cooling so I jumped on YELP to find a company. After reading the reviews of several…read morecompanies I called Smart Air. I explained my issue and they had a technician come out less than 90 mins later. My technician was Pete and he went to work right away. Pete was able to fix my issues & the repair did not break my bank. Pete was beyond professional and I would recommend Smart Air on his customer service alone. Hoping I never have to call Smart Air again but if I do I will be in good hands. This service was worth the value.

These guys are awesome! They truly seem to care about taking care of their customers. They are…read moresuper friendly and knowledgable. I need a new furdown unit and they were able to find one that would be compatible with my outside unit instead of needing to replace both. Thank you!!!! John Moore said I needed my entire system replaced and gave me a quote of $27,000. Completely absurd. H-Town's work will come in at 1/5 the price. Phew! Thank you Anthony and Billy! Also, I absolutely love that when I call them I get a real person answering the phone instead of an AI robot :))

We had an excellent experience with H-Town AC & Plumbing. After reaching out on Yelp, Mark, the…read moreowner, immediately contacted us, which really stood out. That level of responsiveness and customer care is rare. Jesus was the technician who came out, and he was exceptional. He was extremely transparent and showed us the capacitor readings beforehand which it was at 0, confirming it was completely dead. After replacing it, he walked us through everything step by step to make sure it was done correctly. We're very picky about who we let work on our home, and Jesus was professional, patient, and thorough. We've owned multiple homes and dealt with our fair share of tradespeople, and H-Town AC & Plumbing is truly at the top. From Mark's quick response to Jesus's excellent workmanship, the entire experience was top-tier. Other companies should model their customer service after them. Highly recommend.

RIP OFF ARTISTS ALERT! I went in for an estimate on my suv…read more It was making a terrible sound on left front wheel. They told me I needed a new strut, a control arm, a cv joint and a swaybar....cost $4000. The lady I spoke to said the strut cost $950 just for the part. I said I looked up the part myself....cost $150-250. My friend took my suv to a different mechanic. This person said all Ibneednis a strut and the cost installed was $600. BIG DIFFERENCE! I will never go back to this place....not even for an oil change. I hate to say that they were ripping me off because I am a woman.....but, they were ripping me off no matter what the reason.​​

I giving them 4 stars for their customer service, but definitely extremely pricey. $1,400 to change…read morea starter was extremely steep. I took it to another mechanic who charged me $300 just for labor and I brought in the part, which was still a lot less than $1,400. They must have overhead charges, to each their own, I'm sure they do great services, but there are other mechanics who do great services without the overhead charges.

I have been working with this company for a very long time and I can't say enough about how happy I…read moream with their service. I have two units so when I've having an issue with one they always check the other no charge. They take the time to explain what's wrong and they give you options as to how to fix your problems. When I call they honestly know who I am and always come sooner than later. I've never had to wait more than 24 hours for any service. If you want quality service courtesy air is the way to go.

Our AC abruptly stopped working in early Sept in Houston. Which means summer humidity and temps…read morewere still in full effect. Mike, the friendliest wizard tech, came EARLIER than expected and not only quickly fixed our AC, checked both units, and showed us how washing the coils helped the compressors run more efficiently. This is the BEST AC service we have ever received and Mike epitomizes the BEST of TEXAS! We are new and now loyal Courtesy AC evangelists bc of Mike, thank you!!

I can not stress enough how amazing these guys are!!! A leak started in my daughters room and my…read morefather called another company to get an estimate while I was out of town and they estimated the repair at 16k!!! When he called to tell me - I immediately told him to not call anyone else and to call Texas Eagle! We have worked with Hussein for years and he has ALWAYS taken care of us! Honest, patient, explains everything and the cost is fair!! Our AC was repaired quickly with tons of communication and saved us tens of thousands of dollars! It means a lot these days to know there are still good honest workers that come in and do amazing work and not trying to hurt those in need of services. If you need work done and don't want to have to worry if you are being screwed over - CALL TEXAS EAGLE AC! I would give 100 stars if I could! Just absolutely amazing!!!

I posted my experience with this company before, but have new information, I called another AC…read morecompany who came and quickly determined that low freon was not the problem, but a restriction in the line. What a difference when you have a contractor with proper knowledge. He determined that the coil was under warranty and has the parts, I only have to pay for labor.

I was extremely happy with my technician Allen from before he even started which says a lot about…read morethe company itself! He was definitely a people person & knowledgeable in people skills from when he came to the door, to when he finished! You want that when someone is taking care of something as important as your home! I am someone who asks a lot of questions & he answered some of them before I could ask them. He took time to explain what the recommendations were, and the choices I had & explained the differences... He was friendly, professional, polite, respectful and very informative... And even though I am a person who is interested in the details. I never felt like I was rushed or had a bad question! I was excited to leave a the best review because if you're like me & my husband, we've gone through a lot of companies & technicians that would come and perform a service & was in & out w/out any explanations of what was needed & some of them were not so pleasant or friendly or helpful & didn't take the time to make sure I understood all what they'd done before & after that made me feel I could trust them personally & professionally... And when I have someone working on something that is as important, such as heating & AC, or any work that is considered maintenance, I want to know what it is I can expect and feel that the person is qualified in giving me all the information I need to make a informed decision best for where I am in my life... I told Allen we've had their other technicians at the house a few times & all were great! And im definitely very happy w/ the company and him! I am leaving the best review so anyone who reads this knows it's been a huge difference! So thank you Allen, you're the best & i really appreciate the quality of the service & the person!

Mr. James, thanks to you Allen (who didn't fall to far from your apple tree) our A/C is working…read moreafter he was persistent and professional in getting the new part and making the required adjustments. Plus he did our heating system check up before cooler weather arrives. Thanks Allen!

Clear communication and came over immediately to repair my AC without trying to charge me an…read moreabsorbent after hour fee others were charging. It was a real saver because this Texas heat is no joke and I couldn't imagine going to long without my AC working properly. Will use again for sure, highly recommend.

I called Vish's Heating and Cooling for a regular cleaning and filter replacement. He then called…read moreme to say that subcooling was low; it was around 4.7°F. He mentioned he needed to add 4 pounds of refrigerant to a 14.5-pound system (he had this number in mind from the start, but in real life, you weigh the cylinder and take before-and-after readings to determine the actual amount needed). The pressures low and high were normal and superheat and everything else indicated the system was operating nearly perfectly and probably needed a few oz 2-4 per degree of sub cooling. Essentially, he wanted to overcharge me and he did.

AC went out in July in Houston. Called several ac companies, and they were the first to reply…read more That is a positive attribute for them. The initial appointment had a window of 3:00-8:00. I called at 6:00 to make sure the technician was still coming because I hadn't heard anything since making the appointment two days before. He did come about 7:00 and gave me a diagnosis. He was going to call me the next morning. He totally ghosted me, even after numerous attempted phone calls and texts. I ended up having to call another company. Their diagnosis was not the same as DX. They ordered the necessary replacement part and arrived the next day to replace it. DX ended up finally calling back..4 days later, after totally ghosting my calls and texts...to see why I didn't get service from them.

Owner was rude & condescending. When I called about the appointment for my parents, they just…read moredecided to not show up. They selected the claim from a home warranty company and failed to show up from Thursday to today (Sunday, June 12th). They just didn't "feel" like driving to my parent's house. Promised to call me back, never did. Absolutely worthless. Willing to let an elderly couple suffer in 100+ degree whether!!