They discovered the leak, re-routed the line, and got the job done. Thanks!…read more Done on 1/16/25

Quick response and fast availability- they replaced the cartridge in our master shower the next…read moreday. I'm not sure how pricing was as I'm not an expert on comps, but I felt it was fair? I would call them again!

I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Fast, responsive, took clear photos of what we needed and completed the job quickly. Easy to…read morecommunicate

They were professional communicative and very skilled. They worked around our schedule and the…read moreprice was fair.

Our water heater imploded right before Thanksgiving. Steve replied right away to my call for help,…read moreand they were out the next day replacing our water heater. Katy Water Heaters were prompt, professional, and the results are top notch. Attached are the pics of the new awesome tankless heater, and the old struggling, failing heater they replaced.

They showed up at the appointed time. They were very professional and worked quickly. The water…read moreheater they brought into the house had a superficial dent. I didn't notice it. However before they took it into the attic they showed it to me and offered to replace it or give me $50 discount. What honest company. The pricing is amazing. I highly recommend Houston Water Heaters.

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

10/10 Service 10/10 Response Rate…read more10/10 Pricing Highly recommend Livas Contracting Services! Toilet broke so I decided to DIY and fix it. Turns out, the suction between the toilet and the pipe wasn't on well and caused a wet stain on my ceiling (toilet was on the 2nd floor) Steve immediately reached out and gave me a quote. I agreed and they scheduled me in the next day. He communicated with me throughout the days to keep me updated on his arrival time. John was the technician that came out to fix my toilet issues. He was thorough with his inspection, knowledgeable about his work, and provided great service!

They changed my water heater in the attic.. the water heater had a leak the messed up my first…read morefloor ceiling with a water mark ... at first they were apologetic.. and said they will fix it at no charge to me... To me that sounded great...So they sent this guy over (Probably from Home Depot parking lot) and he did a HORRIBLE JOB.. and I told the company I was highly upset and UNSATISFIED.. And at that point there tone changed And blamed me for the water heater leaking..I have talked to multiple companies that have a plan for leaking water heaters so they don't damage the home.... I feel like the only reason they promised to fix is to get paid for that day.... And my ceiling still looks like crap.. And I have it all in text.. They started off good but u can tell this company is not very professional Didn't even offer a discount.. after destroying my ceiling. If I could put 0 stars I would have

Hot water heater purchase and install…read more I only write reviews if I feel that others really need to know about something. We received analysis, feedback, and quotes from multiple companies. When Ash came to look at our setup, he was in the attack 10 min and back down. Ash was the ONLY plumber who told us that our hot water heater was on max heat and was very dangerous. He was very knowledgeable, taught me how to better manage our next water heater. Other plumbers took 30 min or so to come up with an analysis and quote.... and all were higher in price and "salesy". Ash was kind, well mannered, and cleaned up after himself. I will use him for our plumbing and air anytime there is a need. 5 star!!

Ash greeted in good spirits even though it was a later evening schedule and provided a free consult…read moreon what I needed. My 2007 HVAC unit needed refreshing and he did a very thorough job with cleaning and replacing capacitor and refilling the refrigerant. He showed me the difference in the supply vent cold air and it was a difference of 20 degrees! I highly recommend his services as he is patient and very nice to explain the process of his work

This is the 2nd time our family has used this company. First at my moms which Wes did an awesome…read morejob for her, hence why we kept the card. We then had a problem at our own home and he again got the problem taken care. Crystal is who you talk to in the office and she is very friendly and makes every effort to get your Appt quickly. She is an asset to this business. Thanks to Simply Plumbing for all your help. Would recommend to any of my family and friends.

Have worked with Wes for a couple of years now. Although last review we still standby a more timely…read morereview always a good thing right? We had a major watervleak that needed a restoration company involvement. Although about $25K to fix insurance was helpful. During the fix Wes rerouted the culprit pipe. At the end of the project a few months later another leak from the rerouted pipe. Both restoration company and plumber claimed it wasn't their responsibility on new leak and we are now holding the bag (and cost) for the newest damage.....from the same piping. Hard to believe. Sadly we need to look for another restoration company....and another plumber. We had to let Wes and Simply Plumbing go.

My family and I were in Mexico when suddenly our dishwasher decided to flood our home! When we got…read moreback, it was an absolute nightmare!!! Got on the phone and called the nearest plumbing company CAPITAL CARE!!! If I could give them 10 stars, I would! Jared came in, found the culprit (dishwasher valve) and and saved the day. He also told us that it was going to be a long road to getting our kitchen back to normal. He was right. During our time of mitigation, insurance fiascos and ANOTHER LEAK....Capital Care was there through it all. They even sent us the company that rebuilt our kitchen! The customer service at Capital Care was absolutely amazing! I am so glad that we found them because they truly took care of us. So, if you're ever in a situation where you need a plumber, pick Capital Care! Their plumbers are knowledgeable and reliable and their services are second to none!!

Mark Floyd with Capital Care Plumbing, gave me wonderful service this morning! He got my pilot…read morelight re-lit and gave me professional suggestions with a reasonable quote for the future services I need to get my home up to code. I would definitely recommend this company!

Katy Plumbing came out this afternoon for my clogged up bathtub. Ryan & Bradley came. They were…read morefriendly & courteous. Ryan discovered by removing the hair that was causing the slow drainage & didn't recommend using the hose since it was draining much better after he removed it. He removed the debris before it got further down in drainage pipes. Anyway, I was very pleased that he was very honest & so helpful, & I will be calling this company when I need good Plumbing services! Highly recommend!! Fran

I was looking for a lot water softener and whole house filter system. The cinco ranch MUD 10 water…read moreis horrible. The family could smell the chlorine in the water via shower. So I did some research and got approximately 5 estimates. Some were extremely high and also low. I called the Katy plumbing company. They sent Saul out. This guy was extremely professional and knowledgeable regarding my system. Most of the other companies told me very little. Anyways the got the bid. They showed up on my time, Saul and Kevin were both professional and friendly. They did outstanding work and went the extra mile for me. The price was as fair and they didn't try to push any of their products like others . I'm extremely happy my water is soft and I don't smell chemicals! The Katy plumbing company definitely has my business.