I was looking for HVAC guy, thumbtack recommended this company. i set up appointment, and he…read morestopped by for diagnostic work, and provided his findings. Though i have warranty for the a/c, i went ahead to purchase the part, he waited patiently for the part to be delivered and he came back to install and test the A/C to ensure its working properly. He knows his job. and he gets the job done. Will recommend Alex.

I reached out for scheduling and they were onsite the next day. They helped me out of a jam and…read morealso recharged my system. I hung out the whole time they were doing their work just because they really take the time to walk you through what they are doing and explain things. I learned a bunch about AC / HVAC through them. I would highly recommend them to anyone looking for AC services.

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

We had Cool-It install a new HVAC system and are very satisfied with the result. Vixiene…read morediagnosed the problem on a Monday and I had an estimate on Wednesday (it was July - he seemed very busy). After clearing up a few issues, we were having a new unit installed on that Friday. The project went well and I will call Cool-It again in the future.

Daniel, our technician, quickly identified problems in both of our furnaces and repaired them…read moreimmediately. He was thorough, fast and friendly. He arrived at the beginning of the service window we were given and couldn't have been better. We heartily recommend Service Pros.

Service Pros have always been top notch with customer service, communication and professional work…read more I've had systems installed and repair/warranty issues come up and they have always been reliable, and provide great value for the work. Thanks to Daniel and Jennifer for the wonderful service!

I called office at 11:00 on a Saturday. Jay called me back, asked for my address. Jay said he would…read morebe at my house in 30 minutes. Jay was right on time, inspected our unit and repaired in 20 minutes flat. Now, that is GREAT SERVICE! Thanks Jay! I cannot say enough nice things about you and your company!

Jay was amazing, came out and solved our humidity problem with one look after our regular folks had…read morecome out twice and poked the system all over without a resolution. On top of that polite, professional and funny. He showed up almost as soon as I put my phone down and to top it all off offered a reasonable price. Wish there were more tradesmen like him.

After multiple leaks in the past, we had major "AC PTSD" and were terrified to run our upstairs AC,…read moreleaving it at a miserable 85°F. Yonie and his crew came out for maintenance and were a breath of fresh air. Instead of leaving us vulnerable to another expensive water damage disaster, he recommended a Safety Switch to prevent future leaks before they even start. It's so rare to find a HVAC company who cares more about protecting your home than making a quick buck off your next big repair bill. Professional, courteous, honest, and zero pressure. Look no further!"

Yonie was great to work with. We replaced the condenser and evaporator coil. The service was great,…read moretook about 4-5 hours. The pricing was very competitive. We had a small programming issue and they came out to fix it at no cost. Overall a great experience and would recommend them.

Daniel is an outstanding A/C guy. He has done high quality work on my A/C units over the last 6…read moreyears. He recently installed a 2.5 ton compressor and new evaporator coil in my house. He did an excellent job. He will give you an estimate of what needs to be done and he is reasonably priced. He works hard - to meet his customer's needs - he does the right thing. I recommend him - I trust him. Dean

Upstairs unit was blowing hot air and not cooling. Called Mr. Daniel and he was at the front door…read morein 45mins. Upstairs coils were shot. Daniel left and had all the parts at my house the very next morning. Great job Mr. D. Highly recommend.

North Houston, I-45 @ FM 1960. A/C had stopped cooling. Outside temp was high 80's. Called on…read moreMonday morning, 06/03/24. Mike (owner?) answered and said he would send out Stephan that afternoon at 2:00 p.m.. I left to take a return to the USPS on Red Oak but couldn't get away in time for the appointment. Stephan called as I was leaving the Post Office and he agreed to wait until I got home. Stephan quickly diagnosed the problem (failed capacitor) and had a replacement in hand. He explained the cost, which was more than fair. Stephan quickly installed the replacement and tested to insure it was working properly. He went inside and checked and adjusted the thermostat at no additional charge. High quality work at a more than fair price. I'll definitely use this provider in the future.

I just got off the phone with Mr. Reliable and not only am I extremely dissatisfied but I also feel…read moreinsulted by the dispatch manager that I spoke with. I explained that I was unaware that Comfort Squad was bought out by Mr. Reliable, so I called them for a service because my drain from the hvac drip pan appeared to be draining quite a bit from the hose in the attic. I have a service plan with Comfort Squad, so I called them to see if there is a bigger problem or a clog. The service tech came for 5 min and said you need a plumber because your sink on the other side of the house is draining slowly and that is probably the issue. Ultimately, that may be the issue, but as I said the tech was here maybe 5 min. He then states the cost is $50.00. I said for what. You have been here 5 min. I state I have a service plan from Comfort Squad, even at that point he still does not point out that Comfort Squad was bought out and we don't use their service plan. He said, I will let the office know. So then the office calls me and states that I have a charge of $50.00. I explain, I had a service plan, and that the tech was here for 5 minutes or less. So I say, go a head and invoice me, I think this is BS but go ahead and invoice me. The dispatch manager then tells me how they are no longer Comfort Squad and I asked why haven't you sent out a notice to all of the past clients of Comfort Squad and let us know what changes to expect. He then states, "well we can not come out for any new services until the $50.00 is paid." This is where I felt insulted because I already requested the invoice and said I was going to pay, why are you telling me if I do not pay..." Unfortunately, I am extremely dissatisfied with this entire process. Because now that I think of it, why didn't the person I set the appointment with yesterday on the phone inform me it would be $50.00 and that they were no longer Comfort Squad. It's unfortunate because I brought business to Comfort Squad because they had such spectacular service. What a change...

This place is legit and has good competitive prices. My compressor went out and I called someone…read moreelse first and they quoted me $3000 so then I called Cool Dude and they quoted me $1650. I took the offer and that's exactly how much we paid. And they were able to do it on the day of the call.

Clay is no longer running the show. He has a lady Grace who is doing most of the work and she…read moredidn't even wire my overflow pump correctly. Zeke is an amazing very nice guy, however. He goes above and beyond for you. I'd at least get another quote from another AC company before using this one.