Wow, first time there, definitely going to continue. I had some flashes in my right eye and went to…read morethe ER. They said they didn't see anything but said go to an optometrist for a dilated exam. I didn't much like my old optician, so I called these folks. They got me right in, were nice, did a comprehensive exam, and explained everything. Luckily, it wasn't anything dire. I made annual appointments for both my wife and myself.

Good service, terrible glasses…read more Use of anything but Bellevue Vision clinic's "special" cleaning fluid ruins the lens due to the fact that they are made from cheap plastic. (Note cleaner used has worked fine with every other pair of glasses ever owned). Also opted for the add-on of magnetic pop on/off sunglasses. They are convenient, but the magnets are well within the field of vision. When complained about the issue was told there was nothing to do but perhaps let the manufacturer know. Finally, despite several visits for re-adjustments they still fit poorly. Back to old glasses. Waste of time and money. If you proceed anyway: Be VERY careful on your selection and stock up on the "magic" cleaner.

They are so understanding, kind, flexible, responsive, and generous! Very happy to have found them…read more Highly recommend!

The people at Oculus are truly warm, kind and knowledgeable and it's a great place to shop. Their…read moreinput and the buying experience make it a true pleasure.

Overall great experience at Oliver Peoples at the Bravern. I had worn OP frames years ago before…read morethey had standalone stores and even 20 years ago, they were stylish and used high quality materials. Sure, places like Warby Parker may have much cheaper frames, but looking at acetate frames, the quality and details of an OP frame will be much higher. The standalone stores have a great selection of frames, and Amy, the associate was helpful and patient with frame selection. I splurged on a pair of prescription sunglasses which turned out very well. While the prices may seem high, they do have sales and while they did not accept my vision insurance, they also provided discounts which made the pricing very attractive. I don't see OP as often at optometrist offices anymore, so it's worth stopping by when shopping for new specs.

Beware - Untrustworthy Business Practices…read more I purchased frames and lenses from the Houston location and was charged the full amount immediately, even though no valid eye prescription was provided. I later discovered that my prescription had expired and it will be two months before I can see my ophthalmologist. I contacted the store right away to cancel the order, but they refused, citing a questionable "cancellation policy." Corporate customer service has been equally unhelpful -- they can't even locate my order, despite my credit card being charged. As of now, I have received no refund and no resolution. This experience has been deeply disappointing. Unless they correct this and issue a refund, I'll be sharing my experience across every relevant consumer and review platform to warn others.

Dr. Huang is the best. Efficient, fast, cordial and knowledgeable…read more Lubya, the front desk staff assistant is amazing. She accommodated me I was trying to squeeze in an annual eye exam in December before January's new insurance kicks in. They didn't have any availability but Lubya squeezed me in since I don't wear contacts - same day as when I called in! This is a great place for a routine eye exam.

The exam went very smoothly. The doctor was sweet and…read morecaring. He took great care to see if my cornea was scratched by the fleece blanket.

I wouldn't go anywhere else for eye exams…read more Dr. Shin and his assistant Jackie provide stellar service. Dr. Shin is very thorough and knowledgeable, and goes above and beyond in terms of a of diagnosis and recommendations. Jackie is patient, attentive and responsive. Highly recommend!

The the doctors at this location are really great. Glasses on the other side, you are better off…read morebuying at some other location. It has been more than 3 weeks since I bought my glasses and still do not have them or a status. When you call for a status, staff is very rude. I will need to move my family care to another location.

This clinic does not honor appts, even those made 4 months prior…read more In Nov 2025, I made an appt to see Dr. McManus on Feb 24, 2026. At that time, he was accepting new patients. He decided to stop accepting new patients 2 weeks prior to my appt. I called to ask if they would honor the appt given it's long standing and was told "no." I asked them to check with Dr. McManus given the length of time the appt had been on the books. They said he had specifically told them to cancel all appts (she emphasized all). She (Megan) seemed certain he wouldn't consider it and wasn't willing to approach him about this. Bottom Line - don't expect this clinic to honor those things they've committed to. In my business, I encourage employees to come to me with these types of concerns and would never have turned down someone in this situation.

Left eye getting fuzzy in the distance, needed a new prescription. Had a disastrously poor…read moreexperience at the chain store I'd been going to for years, so hopped on Yelp to see who others liked. Lots of people liked Dr. McManus, so I made an appointment and had an exam. Holy hand grenade, Batman--it was outstanding. State-of-the-art/new equipment, used artfully by a master of his craft. He explained the state of my eyes in detail I'd never heard before. His staff was well-trained and pretty fabulous too. Dr. McManus' services cost a little more than the optometrists at the back of the chain store--and are worth double every penny.

I have somewhat complicated eye needs due to multiple sclerosis. I have come here before for…read moreglasses and was happy with them. This time it went even better. Everyone here is very knowledgeable and friendly. Dr. Liaw really took time to listen to me and understand my situation. She also addressed the extreme dry eye that my fancy neuro-ophthalmologist completely blew off; she gave me a prescription that after YEARS of suffering, finally works. Choosing and purchasing the glasses was also a good experience, and I did not feel like I was being upsold or pressured to get more than I needed. I'll be happy to return here in the future.

This is a very convenient location near Crossroads mall. I saw Dr Sam Hsu and was very pleased by…read morehis attentiveness and his knowledge. However I cannot say the same about the optical department. They tried to oversell me on some things I did not need and were not even willing to show me the breakdown. They just expected me to pay the amount! I did go ahead with the purchase since I really liked the glasses. However I would purchase glasses again from then since not only is the selection limited, they will oversell you on things you don't need just to make an overinflated sale. I would recommend going to the doctor for an eye exam, but doing a purchase elsewhere.

I have been visiting this place for past 11 years. The doctors are amazing. They changed 2…read morelocations but the current place is amazing. Everyone there is extremely friendly and welcoming. There were 3 doctors I have been to all 3 of them and all were extremely welcoming and informative. I highly recommend this place. I visit this place for my annual eye exams.

I love them! All the staff and Dr. Wong are wonderful and this office is exceptional, Dr Wong is…read moregreat I have a great service. My experience there was very positive! Highly recommend

Awesome service! Professional, Knowledgeable, Personable…read more I had a glaucoma test today and was helped by Jojo and Dr Lin and I really appreciated the time they took explaining the testing procedure and results. I was in the office previously and Erin helped me pick out frames for new glasses and prescription sunglasses. Great selection of frames. I highly recommend this business.

Very friendly and very informative staff! From the front desk to Dr. Lin herself. I came in for an…read moreexam and contacts, and they offered to clean my current glasses for me during my exam, and they even repaired the little nose pad that had gone missing! They have a really cute selection of glasses too Surprised this place has any negative reviews.

Went in looking for eyeglasses. Staff were very helpful in helping choose a pair that worked for…read moreme. The whole process was very quick & easy.

Prior to moving to Seattle, I had only been to one optometrist for my entire life -- so having to…read morefind a new optometrist was a little intimidating. I'm really glad I ended up coming to MI Eyeworks and working with Dr. Corrado. He is very professional, kind, and explains every step of the exam. His eye exam, though still very thorough, was also extremely efficient compared to ones I've had in the past, so I was in and out of the exam room in under 30 minutes which was great! I ended up booking with MI Eyeworks instead of going home to my normal optometrist since I lost my computer glasses and needed new ones ASAP. I also decided to get sunglasses, since my insurance would cover two frames/lenses and I didn't need to replace my regular glasses this year. Leah, who helped me pick out frames and did pricing and pickup, was also very pleasant to work with. She helped me backorder frames since the colorway I wanted was sold out. The initial estimate was 5 weeks, but their supplier managed to get the frames in less than one week! The turnaround time for the glasses was extremely fast, with both glasses being ready within a week of my appointment (my other optometry had a 2-3 week turnaround). I would highly recommend coming to Mercer Island Eyeworks if you're nearby and looking for a new optometry!