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    Pearle Vision

    3.2 (30 reviews)
    Closed 9:00 am - 6:00 pm

    By appointment only

    Services - Pearle Vision

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Pearle Vision Photos

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    Ask the Community - Pearle Vision

    Review Highlights - Pearle Vision

    I decided to walk into the Pearl Vision located at 1757 East West Connector in Austell ,Ga.

    Mentioned in 2 reviews

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    Clarkson Eyecare

    Clarkson Eyecare

    2.3(36 reviews)
    1.1 mi

    Ask for your itemized before you pay. Ask for itemized after…read moreyou pay. Know how your benefits work before you come to your appointment , not what they tell. Look for add ons you didn't approve or not covered in your plan. I understand an occasional account over site but this has been going on for 7 weeks. Every time I call it's basically "hehe IT messed up" I am unsure why IT department has anything to do with a balance. Office manager is almost never in the office or they are just always covering for her. I think the doctor is wonderful but we can NOT trust the front office of our insurance and money. Melissa called me back and claim she left me a voicemail that it can "take up to 30 days to fix my account". Attached a photo of the voicemail not giving me any details. Meanwhile I keep getting text messages that the account is past due. Why did I have to raise my voice? Why did it take so many calls of following up. Why cause I was told it was fixed and keep getting bills. Melissa wanted to talk AT me like this was a fact even though she disclosed today. Melissa, your perspective is never the patients perspective or reality.

    If I could give this place overall a negative star I would. My mother recently received her new…read moreprescription lenses, and the first time she received them, they were not done properly. She has then return and the prescription was corrected. However, the fit on the glasses is still off, and she has tried going in to have this issue resolved and today she was screamed at and basically pushed out the door. Some extremely rude woman told her to GET OUT. After she questioned why the posted hours showed that the business was still open. This is absolutely unacceptable. Despite this being an eye doctor's office, this is not the way to treat anyone. DO BETTER! And correct your business hours.

    Photos
    Clarkson Eyecare
    Clarkson Eyecare
    Clarkson Eyecare - Where does it say 30 days Melissa? Just want proof of my zero balance, Melissa

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    Where does it say 30 days Melissa? Just want proof of my zero balance, Melissa

    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.4(35 reviews)
    11.7 mi
    $$

    If I could I would give a zero. They are taking advantage of Seniors Citizens with Medicare…read moreinsurance. Seniors Please be aware of this place. Especially when they don't like to answer questions about the price and the total. All they say you don't owe anything today. If you got $350 and you spend $175 you should have $175 left for another pair of glasses they told me no I didn't it was all gone. gone where?? You got $175.00 left over to use. Well you tried this will the wrong woman . What you are not going to do is take my benefits I pay for!! My insurance company confirm I can buy as many pairs of glasses as I want. I was told in American best that I can buy only one pair. Lied !! Well get ready I am going to see what the Consumer FTC got to say! Seniors Citizens like myself are on a fixed income and I will not be taking advantage or see anyone else taking advantage of. Plus they were unprofessional and rude. Yes I went off !! for good reason!! I knew what they were trying to do was wrong! Some things you just don't do!!

    I have been coming to America's best to get my eyes checked for at least the last five years. I…read morehave always had a pretty pleasant experience. I feel like because you only go there once a year the Doctor is not super personable with you. My check up today was with Dr. Osman. It is usually with a lady doctor. He was very nice and friendly. He asked me questions and talked to about the changes in my eyes. My appointment was at 9:15 and they asked me to be there by 9 which I was. I was in doing the pretest by about 9:10 and in with the doctor about 10 minutes after that. It was early so it wasn't a big crowd. It was nice and quiet. The staff checked in on me while I sit and wait which was really nice. So when I come here I only usually get my prescription for my glasses. I never purchase in the store because my insurance gets me a better deal at a different place. So I can't speak to the deal that they usually have on your glasses , the buy two pair blah blah blah. But as far as going just to get my eyes checked and get my prescription it's a really good experience.

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Pearle Vision - optometrists - Updated May 2026

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