They now require you to pay a mandatory $44 retinal imaging fee. This should be an optional…read moreservice, not a mandatory requirement. This is a shameless cash grab. I'd recommend finding another optometrist.

I have been going there for years, Don't waste your time. After confirming with my insurance and…read morethe office several times that my exam was covered I was told at the desk that I HAD to give them an additional $44. They wanted it bad! I had been told 5 times about the no sho fee tho. They were mean and unprofessional they flat turned when they couldn't get that bogus extra fee. They had me waiting around then told me although I been going there for years they had to have that extra $44. So disappointed and I will make sure to tell everyone I can about how they do business. Just nasty....shame on you!

The number of low reviews is baffling. I've been to three of their locations, soon to be four and…read morehave found them all to give fabulous service all the way from the front desk to the financial office. Earlier this year I had keratectomies and cataract surgeries to both eyes. This entailed many visits to the various locations. I was treated well at all of them. My surgeon was Dr. Panda who is polite, knowledgeable and pays attention to detail. I've seen other specialists in the practice who also gave the same thorough care. I will gladly recommend Marietta Eye Clinic to my family and friends.

Absolutely the WORST, RUDE staff! They don't do their job and then when you ask them to take…read moreaccountability for their mistakes, they refuse. I've never had an interaction with anyone at the Douglasville office that had any common courtesy or respect for their clients!

The customer service here is outstanding. My mom is on a tight budget and her new glasses broke…read more She needed an inexpensive fix, so we got a few quotes for no-line bifocals, reading glasses, and regular glasses. We ended up getting 2 pairs of reading glasses for the price of one (BOGO!) that were ultimately cheaper than the other alternatives - they were $125 frames w/ lenses and they shipped the for $25 to her house. They also gave us a coupon to have the broken glasses repaired at a nearby place. The selection of frames is limited, but all are listed at good prices. I am so glad we found this place. Usually I pay between $200-$300 for a new pair of glasses and frames.

BIG BIG BIG FAN!! Came by here since the last store we went to was pricey, and this place is sooooo…read moregood! Don't even bother to go anywhere else! We didn't have an appointment as we had already been to one. We had our prescriptions with us and realized that my insurance covers Sears as well. CUSTOMER SERVICE IS THE BEST: A big big high five to Cory for not only being one of the most patient people I have seen in a while, but also he was funny and kind. Secondly, another high five to Sara who was also wonderful, friendly, and professional as well. Both people were running the small store, they had quite a line, and yet, they were all smiles. I can't believe how lucky we are to find this wonderful gem tuck behind Sears. They should really consider having a seperate store IN FRONT. THE PRICES: the lowest I found so far. There are no hidden shenanigans behind their prices. I found their pricing straight forward and honest. Although the selection is quite small and you will not find Versace, Gucci, etc glasses here, they do carry a small collection of RayBan, Polo, Converse, Levis, and other lower end glasses. However! I have to say that the quality of the frames that they do have are much better than the $300 frames I have seen in other stores. With my insurance, the frame, lenses, polycarbon (am I doing this right? lol ) and anti-glare only cost us $68!! Although it was no name brand frame, I can tell it is still of good quality. THEN they are currently having a $99 sale on their sunglasses if you buy a prescription glass. This promo is good up until April of 2013. Hubby bought a RayBan sunglasses WITH his prescription for just a hundred smackaroos. Last year, hubby bought the same thing at Lenscrafters. He had prescription Rayban sunglasses and a Polo frame totalling at $600 AND he had to return them because they didnt get the prescription right on the lenses for both glasses. Although Lenscrafter's customer service was also stellar, I'm gonna have to say the Sears team and their store's prices kicks major booty.

I had a very disappointing experience with For Eyes Optical in Mableton. I had my eye exam in…read moreJanuary 2026 and received my glasses in early February through my Humana Vision insurance. Shortly after receiving them, I realized the glasses were not working correctly for me. When I returned to the store to address the issue, I expected the staff to help resolve the problem. Instead, the situation was handled very poorly. I was told there was essentially nothing they could do, even though the glasses were clearly not usable for me. There was very little effort to troubleshoot the problem or provide a reasonable solution. As a patient, I trusted this business with my vision care and used my insurance benefits there. When something goes wrong with a prescription or lenses, a reputable optical provider should stand behind their work and help correct the issue. Unfortunately, that was not my experience here. Because the store refused to properly resolve the situation, I had to escalate the issue by requesting a refund, filing complaints, and contacting my bank. This entire situation could have been avoided if the business had handled the matter professionally and prioritized customer care. I would strongly recommend that anyone considering this location ask very clear questions about their policies before purchasing glasses here. Based on my experience, customer support after the sale was extremely disappointing.

I am extremely disappointed with the service I received from the Mableton, GA location. The sales…read morerep Alex was extremely rude and unhelpful. After not being satisfied with the way the glasses looked they were sent to be remade. After not hearing back for almost 2 weeks, I called and received a new date they were to be ready. Days after they were supposed to be ready, I called again and was told that they were ready. There was no change in the appearance of the lenses. Alex was very rude when I stated that I wanted to cancel the order so that I could go elsewhere. The hold on my insurance is still there after it being almost 2 weeks since the order was cancelled and I was refunded. After requesting a signed copy of the prescription, Alex sent over the same unsigned script. When I called back regarding this, he was again condescending and rude. The Dr did not sign the prescription; and I've been told they do not know when she will be in to sign it. These are independent Dr's so no other opticians can validate the prescription. Based off the customer service I would not recommend this establishment to anyone.

This business does not honor their in-network insurance contracts & give reimbursements for…read moreovercharging patients above what is allowed by insurance carriers. This is against GA state law. If you have not received reimbursement for overcharges according to your insurance carrier explanation of benefits, please file a complaint with the Georgia State Attorney Generals Office of Consumer Affairs. We have filed a complaint, but they will not pursue them unless there are others that come forward.

I have lived in Lithia Springs for more then 20+ years and never knew this place was in my back…read moredoor. I hate it but, I love it. I hate I didn't know but I love that I know now. I was treated so nice from the front door with Tabatha she has such a sweet spirit. And Dr. Williamson that had so much knowledge on us old head contact wears. We don't behave by the book. But my experience here was excellent. I will recommended and I am going back, today actually. It's so much better then going to the mall!!!

We had gone to Arbor Pl., Mall for a date night at the movie, and as I was walking in, I took my…read moreglasses off to clean them and the stem on the right side came off. I was a little bit panicked because I knew I wouldn't be able to see the movie without my glasses, and I bought tickets online. We looked around for a place to help and saw Vision Works. From the moment we walked in, our man Julian, took care of us with excellence. I did not buy the glasses at Vision Works because I live out of town, but Julian went above and beyond to do everything he could to make sure my glasses got fixed. He is an incredibly sharp young man who hopes to be an optometrist one day and is well on the way to getting there! I could only believe that someone who took that much care with a broken pair of glasses not from his store would be excellent at fitting glasses. Too bad I don't live close. Ask for Julian when you go!

First off the glasses here are very expensive I see why they offer a free pair !!! This specific…read morelocation is terrible and unprofessional I would not recommend going here unless you don't have a choice pearl vision is so much better !!!!

I was referred to GlobalEyeglasses by an acquaintance as an online alternative to buying my…read moreeyeglasses at the optometrist's office. They had an exhaustive selection of quality frames and their support staff was both responsive and helpful. I was able to buy titanium frames with progressive focus lenses for less than one-third what they would have cost me at the optometrist. I am very pleased with the transaction and would highly recommend GlobalEyeglasses to friends and family.

Excellent people to work with. I own retail shop and run my business through these guys. i am able…read moreto make a decent profit after purchasing from them at throwaway price

If I could I would give a zero. They are taking advantage of Seniors Citizens with Medicare…read moreinsurance. Seniors Please be aware of this place. Especially when they don't like to answer questions about the price and the total. All they say you don't owe anything today. If you got $350 and you spend $175 you should have $175 left for another pair of glasses they told me no I didn't it was all gone. gone where?? You got $175.00 left over to use. Well you tried this will the wrong woman . What you are not going to do is take my benefits I pay for!! My insurance company confirm I can buy as many pairs of glasses as I want. I was told in American best that I can buy only one pair. Lied !! Well get ready I am going to see what the Consumer FTC got to say! Seniors Citizens like myself are on a fixed income and I will not be taking advantage or see anyone else taking advantage of. Plus they were unprofessional and rude. Yes I went off !! for good reason!! I knew what they were trying to do was wrong! Some things you just don't do!!

I have been coming to America's best to get my eyes checked for at least the last five years. I…read morehave always had a pretty pleasant experience. I feel like because you only go there once a year the Doctor is not super personable with you. My check up today was with Dr. Osman. It is usually with a lady doctor. He was very nice and friendly. He asked me questions and talked to about the changes in my eyes. My appointment was at 9:15 and they asked me to be there by 9 which I was. I was in doing the pretest by about 9:10 and in with the doctor about 10 minutes after that. It was early so it wasn't a big crowd. It was nice and quiet. The staff checked in on me while I sit and wait which was really nice. So when I come here I only usually get my prescription for my glasses. I never purchase in the store because my insurance gets me a better deal at a different place. So I can't speak to the deal that they usually have on your glasses , the buy two pair blah blah blah. But as far as going just to get my eyes checked and get my prescription it's a really good experience.