I won't be supporting this establishment anymore. I was given the wrong framed and no one wants to take accountability after I paid over $400 over the phone. I did not get what I asked for and they made no provisions for me to make it right. Be careful when purchasing glasses from here. read more

Great experience. Overall - 10 out 10 every time. Just curious on if they still offer extended warranties beyond the 1 year. My first visit I was offered to purchase an extended warranty but this time I was not allowed or offered the warranty. read more

I was a new patient scheduled today and unfortunately due to traffic I was 3 mins pass the grace period. I am so disappointed that no GRACE was extended for a potential new patient and I hope that you all consider this in the future. read more

All I can say is Thank God for insurance. I recently found myself squinting to make my 65" tv focus more clearly so I knew it was time for me to get an eye exam. I will go ahead and admit here, that I probably haven't had an eye exam in the last ten years, so I just knew going in that they were going to tell me that I was blind and take my driver's license from me. Instead they were friendly and encouraging and my eye sight wasn't nearly as bad as I thought it would be. The staff was professional at all time and it was an enjoyable visit for something I truly didn't want to spend my little coins on. They still have COVID protocols in place and that in itself earned them a five star review from me. Was told my glasses would be ready to pick up in two weeks and its been six days and I received a call today to pick them up. They also offered to ship them to me at no cost. Highly recommend. read more

Great staff! Great selection! Just all around greatest experience I've had buying glasses In all my years! read more

Jackson Eye - Front of Business - Optometrists Near Me - Fairburn, Georgia

I have nothing negative to say at all. Phenomenal staff, state of the art equipment in a very cozy modern office setting. I love Dr. Jackson and all of her staff. She explained everything to me slowly and precisely. She made sure to cover the care for my eyes very thoroughly and extensively. This was by far the best visual experience I have ever had. The wide selection of stylish designer frames definitely took this experience to the next level. I can't wait to rock my Fendi Frames and even more importantly I can't wait to get my eyes back healthy and happy. Thank you Ladies you are the GOAT. I'll come back with the pics! Mrs. Keepler read more

O...M...G !! I'll never go back to another chain eye doctor again! This was the best experience I've had in a very long time. My visit was personal, l didn't have a long wait AND it was CLEAN! Great selection in glasses and sun glasses. I have a new home. read more

Ugh! I hate that I have to find a new eye doc now. I had an appt scheduled for tomorrow that I made online as soon as I could (so at least 1 month, maybe almost 2 months ago - I believe). Anyway, I just rec'd a call about my appt and asked if I would be purchasing glasses or contacts or is it just for the exam. I was just coming in for my exam as I have for at least the past 3 years. I was then told that the appt I scheduled online was a 30 minute appt for those buying glasses or contacts & that I needed an exam only appt which was 15 minutes, BUT they are all booked up for that type of appt for the rest of the year, of course! The online scheduling did not ask if I would be purchasing glasses or contacts.‍ So if I was buying product I could come through, but since I'm not, I can't. Now this last minute call has me scrambling for an appt before the end of year. Yeah I could've scheduled earlier, but the way insurance works, I had to wait the year before being able to go back to any doc to see about my eyes. I appreciate how thorough Dr. Jackson is, but this practice of last minute notifications and not making an allowance for the office's mistake, not the patient's, is a complete dealbreaker for me. read more

I have so many good things to say about Jackson Eye. I'll start by saying that I found them after getting my eye glass prescription from another optometrist office nearby where I had a terrible experience. Thankfully, I was also in the market for prescription sunglasses and came across Jackson (since I clearly knew I wouldn't be going back to my last eye doctor for a second pair). Jackson Eye was able to accommodate me in a last minute appointment, had a great eyeglass selection, and processed my insurance claim and out of pocket payment both effectively and efficiently. My sunglasses came in perfect condition and FAST, and their follow up was an added bonus too! The staff has all been friendly, professional, and knowledgeable...traits hard to come by most places. As long as I'm in the Atlanta area, this will be my go-to office for all eyewear needs. read more

I Absolutely LOVE Jackson Eye. As a recently retired Veteran, I am at a complete loss when it comes to Vision Insurance. Dr Jackson and her staff are amazing! (My apologies for not remembering the woman's name who runs the front desk), but she is OUTSTANDING! She is patiently and thoroughly teaching me how insurance works since Nov 2018, ensuring I get the most out of my benefits and understand it all. For that, I am eternally grateful and a forever patient! COVID has the office booked for months, but the gentleman in scheduling said he would get me in via the next cancellation, sure enough, he called me back the same evening and booked me for two days later... Dr Jackson is just as OUTSTANDING as her staff! She graciously allowed me to accept her original recommendation of bifocals, I mean progressive lenses, without a single "I told you so". And she puts in the effort to get to know her patients; by recalling a conversation we had about my hobbies/small business from over a year ago! The office is gorgeous, inviting, and clean. Their COVID procedures are top notch and the frame selection has me ready to book a time slot just to add more eyewear to my wardrobe without crowding the outer office/patients during their COVID operations. Not to mention, discounts to upgrade my glasses I got last year to my new Rx?? If you're looking for an Eye Dr in the South Fulton area, go to Jackson Eye!! This team WILL NOT disappoint! read more

May I just say I had a amazing experience at Jackson Eye!!! From the moment I called I was treated well. I got an appointment within 24 hours. I came into the office and the staff was beyond pleasant!!! Very, very professional. Then the doc came in Dr. Bellinger (sp) was very personable, helpful, thorough and explained what was going on with my eyes very well. THANK YOU Jacksoneye for a great experience!!! read more

Liked - Liked - Liked Very personable Graciously Answered every question Trendy ; decor is awesome! Great Frames Disliked / Disliked / Disliked / Disliked All glasses were designer, so prices were great for the names but not many alternatives read more

Great service. Dr. is professional and courteous. Prices are a little higher than usual however my son and I enjoyed the experience.

My daughter's both had appointments with Dr. Jackson on yesterday. The overall experience was a great one. The office staff was very pleasant. My husband and 2 daughters are now patients. I am thinking about transferring to become a patient. My current Optometrist is just close to my job and it is convenient - but I am thinking about joining my family and becoming a patient of Dr. Jackson. read more

Great service and attention. All the protocols in place due to COVID made me feel very comfortable. I would definitely recommend.

I liked the doctor, but I did not like that her staff lied to me about a rebate. I paid $95 for some contacts and the woman she has running the numbers with the customer told me I would get $90 of it back with a rebate. I would not normally buy a year supply of contacts because money is tight and my insurance covers 6 months with no charge to me. I expressed this to the woman behind the counter, and told her I would only make the purchase if the rebate was what she told me. She assured me it was. I go through the rebate process only to learn I am just getting $40 back. There is no way I woukd have gotten those contacts if I knew I was just getting $40 back. I feel cheated and lied to and can do nothing about it but warn the people I originally told good things about this office not to go there. If you do go watch out for the flim flam. read more

Excellent optometrist and great selection of frames. Before you see Dr. Jackson, you get the treat of encountering her staff. Friendly and helpful. I've gotten eye glass frame with prescriptions from Dr. Jackson and been very happy. I also wear contacts and Dr. Jackson helped me get them right. read more

Really enjoyed my visit with Dr Jackson office and will certainly go back. They provide top of the line customer service.

Very disappointed. I called today for an appointment for my family and was told by the scheduler families can only come in 2 people per day .. as a family of 4 that lives 45 minutes away this doesn't work. If appointment time is available we should be able to come in together. I have been with the practice since they opened now we have to move on read more

My experience was the best I have had in a few years. First, the staff received me in a timely manner following COVID protocols. I was given a thorough exam and at the end of the exam the doctor went over all of her results and explained the difference between my current exam with her and my old prescription. The staff helped me pick my glasses and I was very pleased with the selection of eyewear that they offered. I have worn eyeglasses all of my life ..would definitely recommend them for their professional approach and inviting atmosphere. read more

My first visit to Jackson Eye was quite pleasant. I was very pleased to see an all black staff. Staff was young and pleasant. It took three week for my contacts to be ready for pick up. Later I had a problem with the vision in one contact, I called the office and was told I would receive a call right back. Five days latter I had to call them back to ask why did I not receive a call back. Wow so what's the deal. So you take my money and don't want to deal with me anymore. I was told I would be charged to fix the problem. Well Dr Jackson you will never see another dime of my money again!! read more

South Fulton's best kept secrets. My family and I were very pleased with the service.

Don't get me wrong this doctor is very nice and her assistant is pleasant. However if you think you are going in there to just pay your insurance copay... it's not going to happen. She charged and extra 35 for the diabetes screening 'doesn't tell you up front it's extra... because it's required. Then charges and extra 55 for a contacts fitting when my prescription did not change from my last appointment and I have been wearing contacts for 10 years. I have no problem with the extra charges but how and why would you make them required, and not state them upfront. There is a way to do business and this is not it. Also the employee/ secretary in the front with the blond hair has an issue. She could work on her customer service skills. And no I will not return or send any business her way. read more

I've been going to Dr. Jackson for about 4 years now. Every experience has always been the absolute best. The office is always clean, they're always on time and she has an amazing selection of frames. read more

Dr. Jackson has pleasant energy and knows her stuff but that staff.. The staff is very unprofessional and lack basic patient communication skills. read more

I called and asked for next appointment, it was to far. They advised they have walk-in times. I was able to walk in and get my glasses ordered in just over a hour. Great experience. Great selection. Everyone was super friendly and helpful. read more

Dr. Jackson was very nice. I was having issues with a prior scratched cornea. She explained everything very well so I could understand. She recommended something over the counter that I could just pick up at any drug store. I also appreciated getting in and out quickly. I'd definitely recommend her for any eye exam needs. read more

I love visiting Jackson Eye. Dr. Jackson is very professional and takes her time explaining the results of the exam. Her staff is super friendly and great to work with. Jackson Eye also has a great selection of eye wear! The technician Crystal was great. She walked me through the pricing and explained what my benefits would cover. I would recommend scheduling a visit. read more

GREAT experience. The staff is awesome, and Dr. Jackson is incredibly helpful in explaining everything during the eye exam. Loved going here! read more

Dr.Jackson takes great care of patients. She makes the hassle of going to the eye doctor a breeze and you're not just sitting there unattended like most offices. My schedule is hectic so I need to be able to get in and out pretty quickly. Her office has a wide variety of frames including high end luxury brands. I will definitely return to Dr.Jackson office. read more

Great experience from the time of check in to departure! Dr. Jackson was very personable and her staff is superb!!!

Yay! I found a new eye doctor. I loved everything about my experience here recently. The front desk staff was pleasant and efficient. Dr. Jackson was thorough and very knowledgeable about eye care in a geeky (very positive) way. She loves what she does and I love that. read more