I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

Still as excellent as ever! So happy we were recommended to them years ago. They are friendly and…read morethorough and I recommend them highly.

A thorough and helpful appointment. I have "special eyes" - astigmatism, childhood surgery to…read morecorrect strabismus, and due to my age and level of nearsightedness, I am at high risk for retinal detachment and glaucoma, all the fun stuff. I consider myself very experienced in assessing the quality of ophthalmology care. You are in good hands here. I appreciated that Sarah Williford took the time to show me the results of my tests and make sure I understood and did not have any questions. Worth highlighting: the practice takes Anthem Blue Vision - this was the fourth practice I called (on the Anthem Blue Cross website) and the staff took the time to look up my insurance and tell me the name of my vision insurance was Blue Vision- information not on my card, so I was impressed. Other ophthalmologists did not take that time & turned me away. Also, I received a text message with full disclosure about the cost of additional tests that the practice runs due to their standard of care- well before my appointment. This transparency is very helpful. The costs were modest. The space is in an older home near the heart of Decatur, walkable from Marta. There is also free parking behind - which is a big plus in Decatur. (Actually, free parking is a big plus anywhere in Atlanta, and I find that most doctors don't validate parking. ) It looks like they have a good selection of glasses frames and the staff are friendly and helpful. My appointment was right on time, and I was out far quicker than expected.

I visited Reagin eyes for my 2nd annual eye exam the last one in 2025. Both visits with the eye…read moredoctor was very pleasant, professional and helpful. Last year 2025 , I had eye surgery due to a specific eye dystrophy that dictated that the glasses needed to be specific to my particular visual needs. So I was escorted to the front of the office and the Dr. told the eye wear manager/ sales person what I needed. I looked at the different types of frames available and indicated to her that the frames were way out of my price range . I told her that I would have to bring in old frames to have lenses inserted. We went over the types of prescriptions I needed in my lens ( transitions, progressive glare reduction kinda stuff. . I also wanted a a pair of sun glasses for distance when driving also giving her my own frames for distance as well. The total was 756.00. I know I could have said no thank you but I thought I needed that particular prescription. to see better. So I reluctantly gave her my card. Fast forward to today, I went to a different eye center for an exam and glasses. I got the same exact prescription for both glasses with frames included for 375.00. I was so focused on my medical needs for my eyes that I paid a huge price the first time even with telling her I couldn't afford the frames I guess , with all that being said I still got the most expensive prescription lenses nontheless. I did question why the lenses cost so much but her sales pitch seemed logical for my needs. The moral of my story is to not always believe that your best financial decision will be considered

I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

My family and I have been seeing Dr. Levine for over 25 years. He has been our ONLY eye Dr. My chi…read moreDaren are now 26 and 23, and still see him. We consider him family. I highly recommended his practice! Also great designer frames! Dr. Howard Grant

Insult to injury: Despite my warning Colony Square Eye Care that my $400 treasured Kala eyeglass…read moreframes were tricky when it comes to replacing the lenses, they broke the frames while swapping in the new lenses. And then acted nonchalant about it. Their unacceptable solution was to offer me a 30% discount on new frames from their existing inventory. Upselling was their response. A call from the manager would have been nicer. Following that experience, I went to Le Stanne Opticiens near Buckhead, who - get this - directly contacted the designer to find out if there was any way they could hook me up with an old pair of my favorite frames. Unfortunately, they couldn't. 7 years ago when Eye Q Optometry in San Francisco broke the same model of frames when changing out the lenses, they replaced the frames, free of charge. I've worn eyeglasses since I was 3 and Le Stanne and Eye Q Optometry demonstrate the high caliber of customer service I've come to expect. Colony Square Eye Care has a lot to learn.

Words cannot describe how grateful I am to this practice. They have helped me for many years and…read morealso my down syndrome client. The staff has help me choose several glasses. When I brought my downs client in it took a while but we got threw appointment and choosing glasses.

I rarely write reviews, but must share that if you are looking for an eyecare provider who prizes…read moreprofits over patient care, then look no further, this is your place. While they employ a couple of good opticians, the place will upsell you at every turn and follows a customer service playbook designed to stonewall and dismiss your concerns while they gouge you. $1500 later I still do not have usable glasses based on their care. Fortunately in Atlanta there are many better choices. Stay away- applies to both locations.

I'm extremely disappointed with today's experience. Tap is my usual form of payment, yet the system…read morewas not working and no notice or alert was provided to customers beforehand. Instead of handling the issue with understanding, Susan suggested that I either wait for someone to bring me the $10 co-pay or leave to get it myself -- which is completely unreasonable, especially for a long-time customer. Additionally, when I was directed to the exam room, I was asked to sit in the exam chair; however, the previous customer's hair and neck oil were still visibly present on the chair. When I mentioned it, the staff member responded, "I'll clean it off." My immediate thought was -- but when? That kind of oversight raises serious concerns about hygiene and professionalism. The overall environment is unpleasant, and the level of customer service is unacceptable. Furthermore, Ayman's behavior was unprofessional; interrupting and finishing my sentences while I was explaining my concern shows a clear lack of leadership and respect. This experience has been deeply frustrating, and I will not be returning.

It's amazing! Dr.Nassar and his brother and kind calm people. I really recommend this place and…read morewhenever I need my eyes checked, I have a place to count on!

Had a great experience at DePoe Eye Center. This was my first time receiving an examination & I…read moreappreciated the quality of service I received. This location is in the Student Center at Georgia Tech. There is a parking lot & a deck at the student center that you can pay for hourly. Dr. Schizas conducted my examination. The machines they use to examine your eyes are high quality & up to date. Dr. Schizas was not only efficient with my service, but she took the time to have a through conversation about the quality of my eyes. She was very informative/educational during the conversation. Overall, great experience & will be going back for my annual exam next year!

My eye exam was 12/17/2024 and I still don't have my glasses (01/26/2025) - When I call I'm put on…read morehold for 10+ minutes each time, only to have someone pick up (even the same person) and ask how they can help me. Horrible.

I usually get my eye exam here and get my glasses at LensCrafters. This time, I took advantage of…read moremy VSP signature insurance. With it, close to 42% discount for my frames, around 52% off for transitions lens and anti-reflective coating. The glasses arrived in less than two weeks after ordering them. I went in a couple of times to get my frames adjusted (it's complimentary). The first time, the frames were too tight. And today, sliding down my nose too often. It was a short wait to get them fixed. No more adjustments needed after today. As usual, very helpful staff. I'll be back in two years!

had a frustrating experience at MyEyeDr…read more. I require wider frames, and the in-store selection was extremely limited--only one higher-end brand option was available. As someone who needs larger sizing, it felt like there were very few accessible or affordable choices. I mentioned that the company offers more options online, but the employee I spoke with wasn't aware of that. When I asked for my PD (pupillary distance), I was told they could not provide it and that wherever I purchase glasses could measure it instead. Because I wasn't provided my PD, it also prevents me from purchasing glasses online--even through the same company. I had specifically mentioned interest in their online selection, so this felt limiting and counterproductive. Overall, the experience felt more focused on sales than customer convenience. Between the limited inclusive sizing options and refusal to provide basic measurements, I left feeling dissatisfied. Unfortunately, I won't be returning to this location.