Dr. Hamilton is an excellent doctor. I live in VA Beach, and I traveled to Atlanta to have my PRK…read moresurgery done by him. I wouldn't trust my eyes to anyone else if given a choice. His office staff is perfect, and he is the absolute best!

Dr. Hamilton performed a procedure called DMEK on both of my eyes 2 months apart, which entailed…read morecataract removal and lens placement and the removal of covering on my cornea and replacing with a cadaver's. This is the type of surgery that you want only the best who do a lot of them and he certainly filled the bill. Since I was used to using a reading contact in left eye and distance in right, that is what was done. I can read with no glasses and finally read signs. I did not realize how unclear I had been seeing since now things are clear and colors vivid. His office has very good follow up and Dr. Hamilton is very good in every way. I would definitely recommend him.

Even a one star review is optimistic. My husband waited four hours to be seen yesterday. His…read moreappointment was at 1:30 and he wasn't seen until 5:30. No doctor is going to perform any kind of comprehensive exam on someone at 5:30 on a Friday afternoon. The doctor was in and out very quickly and did little more than say come back in 6 months. We won't be back. There are plenty of doctors with better run practices that treat glaucoma.

Midtown Center - Was a patient there. Had surgery there. Months later had a severe eye infection…read more Called for appointment, but of course it was a month later. Asked to go in that day and was put on hold for eternity. Drove there and asked to see the doctor. The 3 women there were black and were extremely rude and unprofessional. They had me sit and wait for hours while a black guy came in without appointment and the women immediately helped him. After waiting all that time, one of the women came out and said that I would not be seen that day. I heard the other two women laughing from behind the desk. Never go there, especially if you are not black!!! By the way, went to another office that saw me immediately and said I had two ulcers on my cornea and had I waited I would have gone blind.

Very long wait time; two to three hours.nnDr. Barry Lee did a great cataract surgery on me. I would…read morerecommend him , but bring a good book.

Live this place. As soon as i arrived i was taken into my appointment both times, Dr Andrews is so…read morenice and calming as well as the nurse that was helping me was the best nurse i've ever had. so understanding of my anxiety and calming me down the whole treatment. I wish i knew her name but she is amazing. would recommend this place and add Andrews to everyone.

I was given an appointment in August of 2024 for a follow up visit in February 2025 at the…read moreNorthside office to see Dr.Sawheney. I was called on January 27th to cancel the appointment due to the the doctor not being in the office that day. I was rescheduled in May for another visit due to the doctor being booked up. I didn't cancel the appointment they did. I was the asked if I want to see another doctor; why should I? I have had three eye surgeries for glaucoma and was told by Dr. Sawheney that I should have follow up appointments for eye pressure checks . So I'm put off for three more months due to their scheduling. If they're not concerned I most certainly am. Cheryl Little

If you are curious and want to experience the rudest receptionist on the planet come to Ga Eye…read morePartners (midtown location) and ask for LaShawn . Today I received a disturbing call from Lashawn telling me that I needed to pay my father's copay or he would not be seen. I was told that the co- pay would be $30. I informed LaShawn that my father's insurance had changed and the co- pay is $15. I also expressed to LaShawn that I did not mind paying $30, but I would like her to please call and verify the insurance. However, as you may know, rude receptionist never want to do their job, they are just there to wreck havoc and put a damper on people's day. So after she kept telling me that the system says $30. I hung up in frustration and I verified the insurance myself. I was right the co-pay was $15, when I called back to let LaShawn know this information, do you think she apologized, do you think she cared to listen to my concerns about the way she handled the 1st call? LOL NO. She just kept asking for my card number. I called her supervisor, Cassie, because I knew someone with her low IQ could not possibly be the supervisor and I was right. Her supervisor informed me that LaShawn usually goes above and beyond and this did not sound like the LaShawn she knew lol. Cassie apologized, but I feel like LaShawn would probably still display the same behavior and give the same energy to future to customers. So you have been warned Lol!!!! If you go to midtown location, please ask to speak to someone competent and stay away from LaShawn at all cost.

Called Dr. M. Farooq Ashraf office to schedule a general ophthalmologist appointment, told the…read morephone attendant I have blurred vision, she scheduled me for an appointment. I came to my appointment only to be told that this is a lasik clinic and that they can't help. Waste of time and a bait and switch.

Had LASIK surgery done through this company and the experience from beginning to end was…read morephenomenal. The staff was extremely friendly and helpful, and I never waited more than a few minutes after arriving at the office. Dr Ashraf performed the procedure at the John's Creek office, he was friendly and informative, and even called me in the evening of the day of my surgery just to ask how I was doing. My vision now is 20/15 and I'm extremely happy with the results. I would highly recommend LASIK and this office to anyone.

Wants to charge a medicaid client $450 post operative complications because they changed insurance…read moreand they refuse to accept out of network payment.D oes not return calls. Shady business practices. The list goes on and on.

Had an appointment there which was canceled a day before with no explanation. Made an appointment…read morelater on and drove from Monroe to Atlanta left 2 hours early and got there 31 minutes late for an 8:30am appointment and was willing to wait but was told no I have to reschedule and couldn't be fit in that day because she was "also running a little behind". Someone who doesn't care to at least speak with the patient in person and turn them away isn't someone I want working on my eyes. Driving is already difficult as you know I NEED EYE SURGERY but they don't care.

If only all doctor's were like Dr. Roach. My dad has been going to him for years, and now I see…read morewhy. This is not only a doctor that makes you feel at home, but his whole staff does too. From the moment I walked in to the time I walked out I was probably in the building for less than 45 minutes if even. Everyone was nice and attentive and efficient in what they were doing. Dr. Roach himself is as far as I am concerned, one of the best doctors I have ever been to. I didn't feel rushed, he throughly explained everything to me regarding my eyes, he answered all of my questions, and he made sure to document everything for future consultations. When it comes to eye treatment and preventative care like I was there for, there is no other doctor you need to look for. You found him.

Dr. Roach is an excellent physician w/amazing communication skills. Most docs aren't as personable…read moreas he is, and that translates into better care. Having been around many doctors throughout my life, I can attest he's one of the best. By all means, seek his expertise. You will be happy you did!

Awesome service and comfortable atmosphere. Meghan answered my call quickly, got me a convenient…read moreappointment, and handled my paperwork quickly. The waiting room was really busy but the doctors held to me appointment, exceeding my expectations. Lynda did my refraction and made me as comfortable as anyone could be with yellow dye and dilated eyes. Dr. Howard Borger acted more like a friend than a doctor, and made sure all of my questions were answered and that I left feeling comfortable with my eyes.

Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Dr. Patel and staff was wonderful!!! Have had problems with the clarity and sharpness of my…read morecontact lenses and Dr. Patel worked her magic and I have not seen this well in years...Very good experience!!!!

Many thoughts so I will summarize:…read more PRIMARILY: DO NOT USE THIS PRACTICE!!! The doctors may be good but everything else is a train wreck. At the suggestion of the doctor's surgical coordinator I changed my health insurance, not an easy process, to allow "In Network" care. After a few visits preparing for Cataract surgery I was told I needed a referral from a PCP. Yes, that is common but I discussed with the same surgical coordinator and then it became an issue. More exams...eye measurements, pre op, paperwork, upgraded laser payment, etc...and I had a PCP provide a referral. The original surgery date had been rescheduled due to the insurance issue partly to blame on the surgical coordinator. After confirming a final appointment with the practice prior to surgery the surgical coordinator informed me by phone, the day before, that all that was necessary was to resign the paperwork. On the day of the appointment I arrived at the designated appointment time, checked in, and waited to be called. Thirty five minutes later I asked the front desk the status. At that point they physically took my chart to "the back" to see what was happening. Another ten minutes passed and I asked again as to the status of my appointment to sign papers. A tech arrived and the first words were "Can we reschedule for four days in the future". The surgery was scheduled for nine days from the that day. I informed her that I would be out of town until the day before surgery. I asked to speak to the Practice Manager. I was summoned to her office and asked her what was happening with my appointment. She stated she did not know. I asked how she could not know after four staff members had been involved. She had no explanation. I CANNOT trust my vision to a doctor's practice that does "NOT KNOW WHAT IS HAPPENING". Concerned, I immediately asked to cancel the procedure after five visits requiring approximately four hours of my in office time not to mention commute time, insurance time, and waiting time. When I requested a refund of the $2100.00 that I prepaid for the upgraded laser for the procedure. The Practice Manager stated it was not available. I left the office. When I reached my vehicle the surgical coordinator called and asked for me to return. The surgical coordinator claimed the issue that day was due to insurance. Everything was in order per the phone call surgical coordinator the prior day explicitly confirming all insurance was filed, confirming coverage, and stated that signing updated information was all that was needed. I informed the surgical coordinator that I cannot trust the doctor's practice given the MANY issues. Procedure cancelled. DO NOT USE THIS PRACTICE!!!

I started going to this practice when it was Iora Medical Care, I believe it was for regular…read moreMedicare patients. I had read about them in "The Price we Pay", by Marty Markary, MD, retired Johns Hopkins surgeon and critic of America's health care system. He saw Iora as a light in the dark and dirty world of medical greed and profit. With optimism, I joined, happy to leave my conventional (read: too busy and careless) old line practice of two decades. There was the Piedmont primary physician who had ignored my husband's out-of-whack liver results for weeks until he be specialist sounded the alarm that he needed emergency surgery, all indicated by the blood results the primary had ignored, despite numerous unreturned phone calls. We both left that practice that had been characterized for years by the doctor's tardiness and unresponsiveness. I tried Emory's Primary Care. This time I got a newly minted MD, marking time in primary care until she could qualify for one of the lucrative specialties, like cosmetic surgery. She misdiagnosed a chest x-ray and had an assistant call me and casually ask what I wanted to do about my aortic aneurism! When I requested a call from the doctor, I was told she was out for the week, but wouldn't talk to me on the phone anyway, so I had to make an appointment. A minute before, the non-physician, had wrongly informed me that I had a deadly condition that might rupture without warning and kill me. I got a recommendation for yet another old-line practice that I didn't know was being bought out by private equity, expanded to multiple strip mall locations, all of which were bare bones - a doctor, receptionist, nurse, and equipment to take vitals - which I have at home. There was another that was by subscription, requiring use of an app. Silicon Valley trying to uberize, gamify and degrade another business. Now comes Iora, for which I had hopes. After about a year, most of the care involved nurse-practitioners giving ridiculous, inappropriate and useless advice probably gleaned from Instagram influencers. The first problem, and it's a big one, is that they have none of the important diagnostic equipment that medical practices used to have as standard. So the basically healthy patient ends up spending all their time making appointments at hospitals and imaging centers. But at least everyone was friendly and pleasant. Their advertising touts an employee called "health coach" which also sounds like an Instagram influencer. I didn't like the location, a long, complicated drive, but at least it was a free-standing building with plenty of parking in a big box store mall. I was greeted immediately and waited only a few minutes. The doctor was a very pleasant young woman. My history was taken by a third person, who typed the conversation into the computer. It was better that the doctor wasn't focused on entering data instead of looking at me. So far, so good. I had no medical complaints, but just wanted to have a base visit. Then the phlebotomist tried to draw blood. She was terrible. Had to stick me repeatedly, ignored my instruction that my right elbow vein can't be accessed. I was black and blue and she only got half the blood required. I stayed for two years. One day I got a letter that Iora is now One Medical, purchased by Amazon for $3.9B. Next visit, the office was even more stripped down. No stenographer, no health coach. Just the doctor and me. She's taking notes, just like in the past. There was still no ECG or ultrasound, no bone scan equipment, no vein-finder (which Amazon sells at a low price, and could have made the blood draw easier. I am driving 30 miles each way in heavy highway construction for no reason. The doctor orders normal annual tests at a hospital complex. It was left to me to spend hours navigating what was likely the world's worst phone system. One Medical had no employees to handle this burden. Forgot to mention that I did come in once with swelling and pain in my leg. The Nurse suggested physical therapy, with no diagnosis. Then she suggested an x-ray. Of course they have no x-ray machine, something available at most medical offices, even urgent care walk-ins. I had been sent on several missions for imaging, only to find there had been no change since the last one. I'm becoming suspicious that One Medical has a financial relationship with certain specialists and facilities. I have moved to a concierge practice, which I've visited once and was rushed, wasn't given 24-hour contact info or a list of services as promised and my first complete physical will only take 30 minutes. US medical system is all profit and little actual medical care. No wonder there are so many Instagram stars.

It is so nice to be able to book a last minute appointment and not have to wait past the…read moreappointment time to see the doctor or phlebotomist. I needed blood work and Shinique, the phlebotomist, is absolutely awesome. She is so professional, explains everything thing clearly and is a pro at her job. Quick, easy and no pain. ​