awesome service go and see Kevin. He took great care of my son, they were able to find him the…read moreperfect pair of glasses and he is an abnormally hard fit.

What a joke. The doctor walked into the room, didn't introduce himself, didn't ask my name or shake…read moremy hand, and made me feel like I wasn't worth his time. I had questions on my vision and what I am currently experiencing and he rushed me out the room without even letting me explain. Generally I respect when things move fast and efficiently, but this was jarring, especially since I had questions that I wanted to ask but he made it clear he wasn't going to answer as he was running out of the room. Went over to look at the glasses selection, and saw that he was sitting in a separate patient room in the patient chair on his phone. Rushed me through the appointment just to get on his phone and be lazy. I decided not to spend my money on glasses at this place, and it's a shame because the salesperson seemed nice and willing to help, but you would think the doctor would put in at least a little bit of effort. Oh well.

I went back and happy I did I was able to resolve the previous issues and we are back on track…read morebeing happy with the Dr and the frames options. The staff is always kind and willing to help

The workers here have always been friendly and helpful. Both Dr Kow and Dr Blum have been great and…read moreanswered all my questions about different contact lenses.

I had an appointment with Dr. Rothbloom about two years ago. Initially he seemed pleasant, but over…read morethe course of the visit his manner felt condescending and dismissive. I did not feel listened to or respected, and the overall experience was uncomfortable. During the visit, he suggested bifocal contact lenses. I declined. He then told me that the contact lens prescription he arrived at was "the best he could do" because my eyes were "in between." The contacts were uncomfortable, and I struggled to see clearly both near and far. I remained in that prescription for about a year and a half, assuming the issue was my eyes rather than the fit. Recently, I saw my longtime optometrist, who reviewed that prescription and told me it was not an appropriate fit from the start. He restarted the exam from scratch and fitted me with a completely different type of contact lens. The improvement in comfort and vision was immediate. He also explained that bifocal contacts should not have been suggested to me based on my age and what he observed during the exam, as they were unnecessary. This was one of the most frustrating experiences I've had with an optometrist, and I'm relieved to be back with a provider I trust now that I've moved. I'm sharing this so others feel empowered to seek a second opinion if something doesn't feel right.

Recently needed new glasses/prescription and went to Rothbloom in Smyrna, GA…read more The facility and staff are five stars. The optometrist assigned to me was Dr Karen Shah. He was/is outstanding. His customer service skills and what you should expect and the time he took to make sure my prescription matched and what I needed was/is perfect. Highly recommend. 100% 5 Stars...!!!

I decided to get vision benefits this year with my employer and needed to use it before the year…read morewas up. So I finally went online to find a place I could get an eye exam which led me to Rothbloom Eye Care. I saw that they had availability when I was free and I could easily book my appointment online. After about a 15 minute ride, I pulled into their parking lot which had plenty of available spacing even though it still appeared that they had a lot of customers inside. Once inside, I checked in and was called within a few minutes after my arrival. After that, the proceeds was very efficient. The eye exam ran like a well oiled machine! I'm glad I found this eye care facility and will be back next year for my annual exam.

i cannot recommend this practice enough! I see Dr. Gilliam for my annual exams. Mid year I…read moreexperienced an acute incident and left a message after hours. The front desk too ownership of the issue and got me scheduled immediately. I even got a call from Dr. Gilliam after hours to see how I was feeling post visit. I hope you never have an eye emergency but if you do call Rothbloom/Dr. Gilliam.

The customer service here is outstanding. My mom is on a tight budget and her new glasses broke…read more She needed an inexpensive fix, so we got a few quotes for no-line bifocals, reading glasses, and regular glasses. We ended up getting 2 pairs of reading glasses for the price of one (BOGO!) that were ultimately cheaper than the other alternatives - they were $125 frames w/ lenses and they shipped the for $25 to her house. They also gave us a coupon to have the broken glasses repaired at a nearby place. The selection of frames is limited, but all are listed at good prices. I am so glad we found this place. Usually I pay between $200-$300 for a new pair of glasses and frames.

BIG BIG BIG FAN!! Came by here since the last store we went to was pricey, and this place is sooooo…read moregood! Don't even bother to go anywhere else! We didn't have an appointment as we had already been to one. We had our prescriptions with us and realized that my insurance covers Sears as well. CUSTOMER SERVICE IS THE BEST: A big big high five to Cory for not only being one of the most patient people I have seen in a while, but also he was funny and kind. Secondly, another high five to Sara who was also wonderful, friendly, and professional as well. Both people were running the small store, they had quite a line, and yet, they were all smiles. I can't believe how lucky we are to find this wonderful gem tuck behind Sears. They should really consider having a seperate store IN FRONT. THE PRICES: the lowest I found so far. There are no hidden shenanigans behind their prices. I found their pricing straight forward and honest. Although the selection is quite small and you will not find Versace, Gucci, etc glasses here, they do carry a small collection of RayBan, Polo, Converse, Levis, and other lower end glasses. However! I have to say that the quality of the frames that they do have are much better than the $300 frames I have seen in other stores. With my insurance, the frame, lenses, polycarbon (am I doing this right? lol ) and anti-glare only cost us $68!! Although it was no name brand frame, I can tell it is still of good quality. THEN they are currently having a $99 sale on their sunglasses if you buy a prescription glass. This promo is good up until April of 2013. Hubby bought a RayBan sunglasses WITH his prescription for just a hundred smackaroos. Last year, hubby bought the same thing at Lenscrafters. He had prescription Rayban sunglasses and a Polo frame totalling at $600 AND he had to return them because they didnt get the prescription right on the lenses for both glasses. Although Lenscrafter's customer service was also stellar, I'm gonna have to say the Sears team and their store's prices kicks major booty.

Everything was great from the greeting when I walked in the door, to the initial test, great…read moreinteraction with the doctor and then the assistance I received picking out my new glasses. Overall outstanding service!

Update- our sons glasses are now cracked after less than a year, never dropped, just poor quality…read morelenses from a business that should do better. Avoid this place, poor quality, great service.

They use off site phone helpers who ask questions they already have in their files, they overprice…read moretheir frames by a good bit (as evidenced by how quickly they offered to come down on the posted price when I commented on it) and, the straw that broke the camel's back is they charge mandatory $55 for machine optic tests -and won't dilate instead. You are not allowed to refuse. Most places charge $30 for the same tests and offer dilation for free as an option. The staff seemed nice but forced to robotically say the same line to customers all day about the doctor insistence on these mandatory additional charges. I looked up the charges on my phone as soon as they told me about it and found out that dilation was usually an option and that the charge was on the highest end of typical, so walked out and found somewhere else nearby later that same day and am so glad I did. I'll review them separately. Again the place is fine the employees are nice and the eyeglass sales woman was very committed and dedicated and interested but whoever makes their policies is out to make the most money possible with the least work possible.

This is one of those times I review a business as I sit in their parking lot because I simply don't…read morewant to forget. I called ahead to ask if they do eyeglass frame repair on frames I purchased from them in 2013. They said yes and gave me the address of their location (here) that is open Mondays. (Their East Cobb location is not open Mondays.) I showed up very soon after they opened. I recognized Dr. Patel even though it had been over ten years. I explained the two things wrong with my glasses. A member of her team at the front desk examined them and agreed they could be repaired easily. In fewer than 15 minutes, someone walked to the lobby with the repaired glasses. Amazing! In this day and age when so much comes extra, when businesses are squeezed to nickel and dime their customers to make ends meet, I genuinely expected to be charged for this repair. Blazingly fast service and no pressure to buy anything even though it had been over ten years since they made a penny off me? I'm going to make a point to come back when I get my vision prescription renewed in a week. I hope that if you're reading this review it means you're checking them out. Have confidence in visiting them and trusting them to do right by you. I'm no one special. Not a VIP. But even after so long, they happily repaired my eyeglasses restoring my ability to get work done with my vision "restored" so to speak. If you do visit them, mention this review to help reinforce positive rewards for friendly service. :-)

This place has gone down over the years. Strange sales tactics for their glasses and questionable…read morepractice if you ask me. I won't be back.

Great Place! Dr Taz has always been my favorite. Been seeing him for years! The entire group are…read moreamazing people. Got my glasses they fit great and I can see again!!!!! Thanks Heather