The doc was very nice. I understood what he told me and explained what happened to my eye. Ellie help me with the pre visit. Her cheerful attitude made me feel completely at ease. I truly appreciate the care she gave me. read more

They will bill you for a $44 retinal exam which they don't explain until they day of and if you cancel they will charge a $45 less than 24hr cancellation fee. read more

They now require you to pay a mandatory $44 retinal imaging fee. This should be an optional service, not a mandatory requirement. This is a shameless cash grab. I'd recommend finding another optometrist. read more

I have been going there for years, Don't waste your time. After confirming with my insurance and the office several times that my exam was covered I was told at the desk that I HAD to give them an additional $44. They wanted it bad! I had been told 5 times about the no sho fee tho. They were mean and unprofessional they flat turned when they couldn't get that bogus extra fee. They had me waiting around then told me although I been going there for years they had to have that extra $44. So disappointed and I will make sure to tell everyone I can about how they do business. Just nasty....shame on you! read more

My son who's on the Autism spectrum received his first pair of glasses from here. The Doctor was great with him. The optical staff is unresponsive by phone! Although we ordered scratch resistant glasses, his glasses still have scratches. After a few months of wearing his glasses, I called the office several times without any answers. I've left voicemails, without any return phone calls to confirm that they received my voicemail. The optical staff is unresponsive and ill prepared! I had to drive over to the office to get anyone to assist me and they still had me waiting in the lobby for 30 mins. After someone finally assisted me, they tell they just ordered more lenses and it will take some time to arrive. I sure hope they will call me when they finally arrive. Is this the results for supporting local doctor's offices versus larger chains? read more

I almost feel sorry for myself that I've been living under a rock all these years. Tulman Eye Group is located in a medical plaza and has plenty of parking. The office is clean and well organized. This place has advanced technology I've never seen before and has completely changed my eye care experience. What was I even doing before??? I arrived on a Wednesday afternoon for my 4:00 appointment. The office was rather busy but I was seen within 10 minutes of arriving. I barely had time to start my new patient paperwork. My old eye doctor was old and archaic in his practices. I had never seen an autorefractor before :-( -- again, I was living under a rock. Heather, the tech who saw me before Dr. Truong arrived was so nice. She used the autorefractor with my contacts in and out to determine my contact lens prescription. It was very accurate in the reading. Dr. Truong is seriously so nice and professional. He has a great sense of humor and is very knowledgable. He also kept it real with me on some of my bad practices and how it can affect my eyeballs. The staff who work there, particularly Heather and Minke were so sweet and were very honest with me. I appreciated the customer service. I should mention the restroom facilities were also clean as I needed to wash my hands several times dealing with my contact lenses. My overall first experience was very pleasant and I would definitely recommend this office to anyone seeking a new eye doctor and good customer service. read more

My family and I have been going here for 6 years or more. This is the worst visit I have ever had. Not only was I there for over 2 hours, they didn't do a thorough exam, I didn't get help with ordering my glasses, I was told warranties weren't offered and then saw an option for a warranty on the table I was sitting at. It took them over 30 minutes to check me out and I was almost late to pick my son up from school. They just lost 3 clients all because I was insurance and not self pay. Worst eye doctor experience of my life. Do not recommend using this eye doctors office at all. Will not be going back. read more

I found Tulman Eye Group by way of a provider search. I'm a new patient, but the staff made me feel very welcomed. It's a great feeling to be greeted with smiles. The staff was professional and looked great in their matching scrubs too. Wait times were short, including mine. I saw Dr. Saadat, and he was just as friendly as the other staff members. He was also very professional as well as knowledgeable. Dr. Saadat performed a thorough exam. I had never experienced an exam as detailed as the one I received at Tulman. Dr. Saadat communicated very well and was patient throughout the entire appointment. He also made sure that all of my questions were answered. I look forward to bringing my 2yr old son in for his first appointment. Thank You! read more

Dr. Tulman gives a very thorough eye exam. It is not just to see if I needed a new prescription. He looks at all aspects of my eyes. He has a bank of optometric instruments that check my vision on the side as well as frontal vision. Dr. Tulman also looks inside my eye to check the health of my eye. He found that I have a Nevus or freckle in the back of my eye that must be checked periodically to make sure it hasn't become cancer. read more

Thankful to have found a good local eye doctor to look after of my visual health. This office boasts a three-peat in Best Eye Doctor in Douglas County according to the Douglas Sentinel. The staff is friendly and gets the job done. Dr. Truong made sure I understood what I was looking at when he pulled up my retina scan. His explanations were thorough and detailed in a way that left me feeling confident in my visual health. In my first visit, I was examined, fitted for contacts, dilated, and had my retina scanned. The best part is that I left within an hour of my scheduled appointment time! Efficient. Expect that at TEG without sacrificing service. read more

I have been coming here for over 6 years with no problems. Today my appointment was at 4 pm. It's 4:58 and I'm still waiting to see Dr. Sadaat. I can't stay awake and my time is valuable. I'm pissed. read more

I had my first appointment after being referred by a family member to Tulman Eye Group. They efficiently moved me from each location while I completed paperwork, they performed all they needed to, and let me look at frames. The doctor explained everything in great detail without confusing me and answered my questions clearly, allowing me to leave confident about my eye health. read more

I have used this group several times and they've just been okay. Today was awful. It took over two hours for a routine eye exam. One of the four people I dealt with was semi-pleasant, the rest were rushed and rude. Once the technician did all the computer tests I was put in an exam room and waited for 30 minutes for the doctor to come in. I saw her take three other patients into the exam room across the hall from me that had been brought back AFTER me. When she finally did come in, she rushed through so quickly I wonder how she even got a good look at my eyes. They were all more concerned with pushing their new product, from which they are obviously getting kick-backs, than anything else. The optician was rude and I was then charged $125 for a trial pair of lenses that weren't even in stock (I've been wearing contacts for over 20 years, I don't need a trial). Customer service is awful - they will not reach out when your order is ready. You need to know exactly what you need before going in because they do not explain or take the time to listen and they will try to get you to spend as much money as possible on unnecessary services and products. read more

They are just the best in town. Always friendly staff, optometrists always detailed and makes understanding any issues with ease. Been a customer for years and will continue to be one. read more

Excellent service, friendly and welcoming staff. No long wait for my appointment, Dr. Shepherd explained everything in clear detail throughout the process. Highly recommend Tulman Eye Group read more

Dr. Saadat is the best eye doctor I have ever been to in my life. I will never go anywhere else. Dr. Saadat is very knowledgeable and has all the latest technology. Thank you Dr. Saadat for your expertise! read more

I have had several appointments at this location for myself and my children. All of the doctors and technicians I have seen have been absolutely wonderful! My daughter is only two years old and the staff was more than patient and encouraging to her. I will say, however, that I have experienced a few inconveniences that I feel people should be made aware of. First, they had absolutely no frames that would fit my daughter's small head. I had to go to three different stores and wound up ordering them online. Second, one of my daughter's appointments was rescheduled without my knowledge or consent. Finally, the front staff have been rude on several occasions and I am met with rude service every time I have called the office. However, the friendly, upbeat demeanor of the physicians and technicians more than make up for this. It is because of the service my family has received from them that we continue to choose this location. Dr. Truong specifically is absolutely WONDERFUL with my daughter. He is so upbeat, patient, encouraging, and energetic. Overall, this is a wonderful office and I have already recommended several friends to make appointments. read more

These people have the worse customer service I have ever experienced in my life. This lady did not even tell me she was going to put me on hold and put me on hold and then come to find out after 4 holds my glasses had been ready and nobody even reached out to tell me and then when I told her that I was coming to pick them up; they were closed and she did not even mention they were closing early today. read more

I'd like to give a shout out to the front desk clerk Paula. As much as I hate having to pay my deductible, Im always greeted with a smile and warm personality. I appreciate her and the extra steps she takes to make it a smooth process. All of the staff there are nice and well knowledgeable. The doctors are thorough and explain things to your understanding. I never feel rushed. I would definitely recommend this office. read more

Had a appt. I was there almost 2 hours. The Dr. was very through but when I called back to order my glasses no luck. Left a vmail & it's been over 2 weeks still no call back. Thought I would support local owned vs. chained. Made the wrong decision. Won't return. read more

I enjoyed the friendly professionalism. The frame choices were awesome. I appreciated that they remembered my birthday!

The staff got me and my kids standing outside to pick up glasses that needed to be fit. We got scanned and sanitized and was still left outside!!! However, they let a Hispanic woman and her child inside. Not only that but my son's glasses were never ordered and I'm still waiting for the Rx so I can just order online!! Wow what kind of service is this!!! read more

Just moved to Georgia a few months ago and it was time for my yearly eye exam & I found this place on google. Everyone including the doctor was really nice, & it was also really clean. The customer service was EXCELLENT! read more

My visits at Tulman Eye Group are always pleasant!!! Dr. Chong is an amazing Ophthalmologist and the staff is tremendously helpful and kind.

Just had my eye exam today. The pro's they are fast they get you right in to see the doctor and it all goes pretty smoothly. Doctor is friendly and most of the staff. The office is small but clean and it's in a good location. Cons- Have you ever had your eyes dilated? Doc didn't tell me they were going to put drops in my eyes that would hinder my eyesight for basically the remainder of the day. I had my 2 year old with me. I couldn't see I couldn't be around bright lights and my appt was at 10am on a clear sunny day. No warnings. I stated multiple times I was having a hard time seeing and that it was really awful and nothing, no response, just here is some paper shades for the light, but my vision was blurred and I was having discomfort. I was trying to pick out frames and could not and I had to drive home with my child and go back to work staring at computer screen. I am now completely nauseated (another side effect) also wasn't warned that would happen or I would have refused those drops. I called let their rep I believe her name was Mary know what I experienced and how I wasn't even warned the side effects. She basically made me feel like it was my fault I should have known these drops were going to dilate my eyes causing blurred vision and sensitivity to light and that the paper sun shades they gave me was sufficient enough. No apology. I wouldn't recommend this office. I hope this review will educate others the side effects of getting those drops bc I wasn't warned I am now dealing with headache, nausea, sensitivity to light, and just mental annoyance. read more

Dr saadat has been seeing me and my family for the last 8 years and has been doing a fanatic job. He and his staff are knowledge and caring.

Dr. Saadat is the only optometrist my family will see. He is the most thorough I've seen in decades, and I've worn glasses/contacts for 30 years. The support team at the office is always friendly and helpful too. So glad I found this practice a few years ago. read more

For the first time I tried progressive glasses and little that I knew my brain didn't like the changes , it took me a long time to get used to reading with those lenses , I was frustrated , anxious and discouraged with my purchase and my decision of getting 2 pairs of new glasses .. however the manager at the clinic and one of the ladies that work there .. Jazmin I think is her name , from Puerto Rico .. have been so nice , thoughtful, sincere and sensitive to the issues I experienced trying this new glasses .. I love the customer service and the solution they offered .. I'm grateful for ever ! Thank you ! read more

I visited Dr. Pamela Shepard for my annual eye exam. I am -7.0 in contacts, so it's important that I go every year and adjust my prescription if needed. She spent a lot of time with me, despite a very busy afternoon in the office, and actually ended up adjusting my prescription down. She also gave me several samples of contacts to try, and scheduled a follow-up with me on a Saturday so it wouldn't disrupt my weekday schedule so much. I would highly recommend this group, and Dr. Shepard. read more

When I got my glasses, I realized that this is the first doctor to actually get my prescription perfect. I wondered why he spent so much time with me in the office. He said he was concerned that my eyes seem to be worse that the glasses that I came in with. It turns out that my old doctors just never bothered to take the time to get my prescription right. Tulman Eye also has pleasant staff that helped get the insurance right and did great helping me pick out glasses that look good on me. I can't imagine getting better service anywhere else. www.MarkJessing.com read more

This is my second visit. Dr Shepard took care of my eyes on the first trip and and then I moved away, I came back many moons later and they remembered me. The same quality and care was still there. Jocelyn I went to see today. She was patient and gave some good suggestions concerning my eye ware with my prescriptions. Thank you Jocelyn, you are the best. GOD bless. read more

I have been going to Tulman for years. My main doctor is Dr. Saadat but have also seen Dr. Tulman. Both are very thorough in their examinations and explanations. Dr. Saadat was beneficial in getting me ready for Lasik and I cannot be more appreciative. I have since moved from the Atlanta area but I return to the area frequently. When I am back in town, I try to make appointments during my visits because of the trust I have for the doctors and their staff. read more

Dr Shepard is fantastic!. She is extremely professional and spends enough time with the exam to recommend a path to better eyesight. She scheduled me a follow up with Dr. Brody and then stopped by and informed me she had spoken with him about my situation. 5 STARS is not enough, would HIGHLY RECOMEND!...A 6 STAR ,1st Class Practice!...Roy Evans read more

This is my second experience here and everyone is so kind and courteous. The wait time is short and Dr. Truong is very thorough. The entire staff does a phenomenal job. read more

20 years and counting will be coming to an end. Simply because I can't get anyone to help me see. I need help, can't see out of contacts, can't see out of my glasses unless I lift and hold the frame up with my hand. SO DISSATISFIED AND DISAPPOINTED! read more

I was desperate for help with an eye emergency and Tulman, literally, came to the rescue! They squeezed me in on a Saturday and Dr. Saadat made it all better. Everyone in the office was extremely nice and compassionate and went the extra mile to ensure that I was comfortable, informed and helped. Even when I had a hard time finding a pharmacy that carried a essential course of treatment, the amazing nurse went to battle for me to find the last pharmacy in Douglasville to carry my meds. Tulman has the business of my family for life. Do yourself a favor, visit Tulman Eye Group for all of your eye Care needs! read more

I see Dr Shepherd. She is fantastic. In fact most everyone is. I did not give it 5 stars because the receptionist has been a little rude. Fortunately, everyone else, more than makes up for it. Another reason I did not give all stars is that they take a little long. 2 hours and 20 minutes seems a little excessive. I do feel I get great service though and although I have never visited him, Dr Tulman seems like a genuinely caring Doctor. read more

Another awesome job! Picked up my son's glasses and the technician came right over to make sure they fit. I believe her name is veronda. She greeted us with a smile and it appeared that she was happy to see us back. We made sure that he could see out of the glasses. She was very patient with me and she took the time to explain to him how to care for them. I really appreciated her service and will definitely be back in the future. read more

Very friendly & caring doctors & staff. Some of the staff know me by name. Dr. Tulman exercises care & patience when treating me. He is knowledgeable & keeps abreast of his field. He strives for perfection & keeps me informed of my treatment plan. The office is clean & well maintained. Easily accessible. read more

Tulman Eye Group provides excellent eye care and customer service. They are extremely thorough and the staff is always polite. I have never waited long to be seen and the whole process is extremely well organized. Nothing but good impressions!!! read more