I recently moved to Atlanta and conducted a detailed due diligence investigation for a highly…read moreregarded ophthalmologist to perform cataract surgery. I chose Dr. Hamilton and am delighted that I did. He exemplifies professionalism and his interpersonal skills are outstanding. His competence, caring and compassion are evident in the manner in which he communicates - taking whatever time is necessary to answer every single question I asked before and after the surgery. I never felt rushed nor made to feel like "just another patient". Dr. Hamilton performed both surgeries flawlessly and my vision is perfect. For the first time in over 40 years I no longer need to wear distance glasses - this is simply thrilling! A word, too, about his staff which similarly exudes professionalism in an impeccable, friendly and courteous manner. This environment is created at the point of scheduling appointments and carries through the various eye exams and the pre- and post-op surgical procedures. The business administration component was also efficiently taken care of - it was seamless. All to say, I highly recommend Dr. Hamilton as your ophthalmologist - he is meticulous! Thank you, Dr. Hamilton.

Dr. Hamilton is an excellent doctor. I live in VA Beach, and I traveled to Atlanta to have my PRK…read moresurgery done by him. I wouldn't trust my eyes to anyone else if given a choice. His office staff is perfect, and he is the absolute best!

Dr Weltz is a very good doctor however his office staff is not. I had scheduled an appt and was not…read moretold that Dr Weltz had quit accepting VSP insurance. I completely wasted my time coming here and now it will be difficult to get another appt elsewhere.

Making an appt this week GREAT PROFESSIONAL REVIEW. Trying again for a Appt. A few months later…read more 4.9 out of 5. Dr. Weltz will be my new eye Doctor.

Our appointment at the Marietta Eye Clinic was terrific.  We are so excited to have met these…read morewonderful employees.  They were wonderful and made us feel so happy.  Please commend Sara Kaplan, PA-C, Cheryl McCoy, Mercades Williams, Rose, Fribson, Emily Barnhill.  They blessed our day and we are so grateful that we had the opportunity to meet each one.   They helped us so much. Thank you to these wonderful people.  God Bless All Of You and Your Families, Joe and Bebe Burnett ​

I have been a patient for a few years. Was having a problem with my vision as well as with my…read moreglasses. I called in Apr but the soonest they could get me in was Jun at Marietta location so I confirmed it. 4 days prior to the appointment date they called me and cancelled because the Dr was on vacation. Re-booked for the next soonest availability in July at Canton location. Two days prior they called again to cancel due to double booking! Offered to re-book for Aug. I'm clearly going to find another eye clinic!

Awesome service and comfortable atmosphere. Meghan answered my call quickly, got me a convenient…read moreappointment, and handled my paperwork quickly. The waiting room was really busy but the doctors held to me appointment, exceeding my expectations. Lynda did my refraction and made me as comfortable as anyone could be with yellow dye and dilated eyes. Dr. Howard Borger acted more like a friend than a doctor, and made sure all of my questions were answered and that I left feeling comfortable with my eyes.

Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Exceptional to say the least. Entire staff was wonderful, caring and showed concern. The…read moreStockbridge office is very clean and had all the up-to-date technology you should want and expect from an eye specialist. I saw Doctor Bashan who has great credentials, is very thorough, nice too! After a bad experience with a group in Griffin, I'm now so very pleased.

I've been suffering with an eye problem for more than 4 months. I was referred to ECA by my…read moreoptometrist who had diagnosed me with Episcleritis. The front office staff was AMAZING!!! They were friendly, personable, and professional. After waiting for more than an hour to see Doctor Kuang, he on the other hand was the COMPLETE OPPOSITE. He made zero eye contact upon entering the room, was short and showed no interest or concern. He even asked "what brings you here today"? My Sclera (white part of the eye) is completely red and swollen. He prescribed a medication which directly conflicts with my current medication which sharply increases my risk of severe stomach ulcers, gastrointestinal bleeding, kidney damage, and cardiovascular events. I called the office more than six times over 4 weeks to ask Dr. Kuang to call me to discuss my condition and his recommendation for treatment and he NEVER returned my calls. He also never returned the call of another ophthalmologist even after I gave the office staff permission to discuss my condition. It's generally a professional courtesy to return calls of patients and colleagues. I contacted the Corporate Office to discuss my concern and did not receive a follow-up call. If there was an option for less than one star this location would get it from me. Based upon my experiences, I would adamantly not recommend this facility.

When I lived in Atlanta Dr.Lucas-Glass was my ophthalmologist. She and her staff were really nice…read moreand great. I never had any problems all the time I went there.

I love coming to Ross for my eye care. They are a family run business who clearly care a lot about…read moreeach and every one of their patients. Their exams are thorough and their care is thoughtful. I'm especially thankful for Stephanie who takes care of me when I come!

very expensive they take your deposit and take them weeks to return the completed job…read moreoptical department, customer service, rude, and accommodating! Very Disappointed!

This is for the Howell Mill location. 1. Parking is not…read morefree but easy 2. The tech exam to dilation to refraction to exit took 2 hours and 5 minutes. 3. Nice and clean 4. Shuffle from lobby to wait room to exam room to wait room to dr exam room. Don't bring a lot of stuff or you will be lugging it Easy office visit - but the two hours seemed a bit excessive. Dr Loft was really nice and attentive.

Dr. Loft and his staff were simply amazing. I am severely claustrophobic, I mean panic attack…read morelevel. They let me take a few minute to compose myself while Dr. Loft explained, in GREAT detail, what would happen and how. Every step of the way he would tell me specifically what was happening and get this...when I asked if they had a fan to help me with the claustrophobia one of his nurses literally fanned me. This is an experience unlike any other EVER!!! I can now see 20/20 and have no problems at all. Dr. Loft could not have been more caring, compassionate, or professional. I seriously would not hesitate to have him perform LASIK on any member of my family. This has been the best experience imaginable and I have no doubt that any other doctor would not have been able to perform the procedure on me. AMAZING!!!!

First off, let me just say - the doctor at the Hiram location was very informative, patient, had…read moregreat bed side manner, and we trusted him throughout the process. An upgrade from the eye doctor at the Marietta location who we hoped would show the same level of care since she was part of the diaspora. Wrong. The pre-op process was ridiculously disorganized and the communication was TRASH. I had to call multiple times and physically go up there for answers that could have easily been answered over the phone. Their own staff member (not Porsha) informed me that following up isn't their ministry. When it was time to schedule the procedure, no one called to ask if the date was ok or discuss next steps. We just got an email. I called my mom to ask if she got a call back from the scheduler and she stated she had not. After a few more attempts, we were told that the date wasn't set in stone and that we would know a week before the procedure. I explained that we needed to know to bring it to our employers attention (multiple times), but they insisted that they would let us know the week before. A week later, no call; so I called Marietta Eye Clinic back. Porsha (sp) was super helpful and patient throughout this process. The communication was so poor that I had to ask if they treat everyone like this or...??? Porsha was able to finally get a supervisor on the line who walked us through all of the pre-op information. However, the date changed from the originally scheduled date to the day before; unbeknownst to us. The post-op instructions stated that my mom should avoid straining, but they failed to mention that the only medication they prescribed caused constipation. That was a whole other ordeal. Apparently, its not uncommon for medical staff to treat outpatient clients this way. However, for a procedure this expensive; I thought they would've taken more care. When its time to collect a check, their follow up is superb. Imagine that. There are other things that I could've mentioned, but this review is long enough. I'm giving them two stars - one for the eye doctor and one for Porsha, but the state of customer service and care is at an all time low. I'll update my review at the end of our experience, if anything changes.*

I had cataract eye surgery 6 months ago and was strongly advised by Dr. Andre Cohen, my surgeon…read more(they cannot give any guarantee's) that the Light Adjustable plus lens was my best option for being glasses free. Well, $15,000 out of pocket and I am back to wearing glasses full time. Even worse is that prior to my surgery, I didn't need reading glasses. Now I can't even see the food on my plate when I eat! I have to wear prescription sunglasses during the day and regular glasses at night and when it's raining. The glare and halos at night make my driving scary and dangerous. I knew that with only 2 star reviews that I should have chosen another ophthalmologist but Dr. Cohen had a pretty strong sales pitch and I took the bait. Listen to the reviews and make your choice wisely. I had such high hopes of being glasses free for the firts time since i was 9 years old.

Dr Borger is definately at the top as a caterac Sergion…read more The only ussue that i have us beinging billed ! We, my wufe and I paud after each visit save one. DR Vorger's staff are a reflection if theur bises. On one visit, we wrre told that nuthing was kwed. If his nurse made a mustake, then have her apologize and then we can try to settle the duspute. My wufe truly velieves she dosent owe fir that visit. Garry Jones Sabgarry@att.net

Unacceptable Patient Care and Complete Lack of Responsiveness…read more I have been a patient of Eye Consultants of Atlanta for over 11 years, originally under Dr. Alan Kozarsky, (5 Stars) and now Dr. Lee. Unfortunately, my recent experience with Dr. Lee's office has been extremely disappointing and, frankly, alarming. I have a history of Primary Acquired Melanosis (PAM), suspected ocular melanoma, two eye surgeries, and permanent vision loss in one eye. I am now experiencing new and worsening symptom in that same eye, a sizable bump either on my eyelid and discharge. After Dr. Lee's July examination, telling me it was likely scar tissue from two eye lashes in my eye which he removed. (I would know if I had a foreign object in my eye) This failed to resolve my concerns nor the problem with my eye. As my eye discharge has continued to worsen, I requested a referral to an ocular melanoma specialist at Emory. For more than two weeks, despite at least six phone calls, an online complaint with his office and multiple promises of return calls for Tech # 3, I have received absolutely no response from anyone. Today, I even requested the emergency line and spoke with a triage technician. After explaining my medical history, worsening symptoms, and repeated unanswered messages, his only solution was to transfer me back to the same technician's voicemail that has gone unanswered for weeks. This is not simply poor customer service. This is a failure to respond to a patient seeking potentially time-sensitive medical care. I am not asking Dr. Lee to diagnose cancer over the phone. I am asking for a referral to a specialist qualified to evaluate my symptoms since he didn't seem to have any concern about this foreign lump and discharge. Yet I cannot even get someone from his office to return a call. After 11 years as a patient, I find this level of indifference and lack of accountability unacceptable. Patients should not have to repeatedly plead for assistance, especially when their medical history warrants serious attention. Dr. Lee and Eye Consultants of Atlanta need to take responsibility for an in competent staff and how their patients are treated after they leave the examination room.