Very professional very professional and courteous great staff. doctors were very knowledgeable and…read morewere very professional as well

This group is amazing. Doctor Kuang diagnosed the problem I was having in less than 10 minutes…read moreafter I had seen sixx other doctors, including another ophthalmologist who gave me eye drops and a prescription for new glasses. I can honestly say I have found my new eye doctor!

BEST EYE DR'S OFFICE EVER!!! Great mix of professionalism, attention to detail, excellent customer…read moreservice (genuine smiles), collaboration amongst team members, along with a clean, peaceful and welcoming environment. The atmosphere is enhanced with a diverse mix of music on their playlist, which makes any wait, feel more tolerable. I actually had "minimal" wait time, because of the Teamwork making the Dream work - Thanks for respecting my time and your time! ALL STAFF were PHENOMENAL!!! ***** 5-STAR ***** Wendy T. - You know me!

I was referred by a co-worker and decided to schedule an appointment. Called and talked to Wanda…read morewho was very helpful and friendly. I got an appointment fairly quickly and I have nothing but praises to give to Dr. Henry and the staff that I came in contact with. Dr. Henry was patient and thoroughly answered any questions I had and he did not make me feel rushed or like just a number. I can tell he cares about his patients and their eyes.

Office is understaffed -retired physician has not been replaced. Physical condition of the office…read morehas deteriorated/become rather run-down.

Went today but was refused treatment after learning that despite having 3 form of insurance, they…read moreweren't filing with anyone (might I say it was their choice) . I have Federal Davis Vision which I learned after the fact they don't take. By the way, I have been going there w/o issue for several years. Then they wouldn't bill Tricare for some reason, but if they checked, they would have seen that my wife at the time of service, was not on Medicare. I called Tricare and said they should have been billed but weren't, I would have to say this was all due to incompetent billing. Then they were yelling at me, said I didn't know what I was talking about. So that's why I verified everything. My advice, the front office is rude, not capable of taking criticism displaying a know it all attitude. I took my business elsewhere. And I'm not even going to get into the care that was provided last time which was largely indifferent. Btw, I have the same insurances,0n RR Medicare, which according to this office is different. I called them and was assured it was Medicare (as I pay the same Part C A and B premium), but I was rightfully told that the decision to bill is up to the practice. So you would think they would mention this to me, since I was ok with using RR Medicare in the past several years.So if don't want these hassles, all of which truly happened, then don't go there.

Very knowledgeable and answered ALL my questions and concerns!!! Took the time necessary to…read morediagnose my eye issues and prescribe the necessary drops!!!!

From the owner: Arpita Bhasin, M.D., Ph.D. is an experienced ophthalmologist serving patients in Stockbridge,…read moreGeorgia at Eye Consultants of Atlanta. Dr. Bhasin specializes in comprehensive ophthalmology, cataract surgery, corneal conditions, external diseases, and refractive surgery.

Love this place. First went there for work safety glasses. I was so impressed with the staff i made…read morean appointment for my regular eye exam. I got my contacts there and my eyeglasses. Courtney is the BOMB!!

Appointment was easy to make. Receptionist was very courteous and knowledgeable. Had to wait a bit…read morefor insurance clarification but overall very satisfied with the treatment and staff.

I can say to the doctors and the other staff is okay, but the people in bill and are ridiculous…read more They're charging before they even build an insurance company, which is ridiculous. And someone needs to really pay attention to that. I'm going to the media, justin farmer to get his help to get my money back that they overcharge me.I help met my auto pocket.And my deductible for the entire year, why was I having to pay eight hundred?And some dollars up front to have a cataract removed from my right eye that is totally ridiculous.No one could justify why these people or horrible when it comes to money . I had to go through my advocacy at the insurance company. They were trying to help me get my money back. Now, I was told yesterday by one of the representatives Melinda, that they submitted the payment, just put it back on my credit card. It's ridiculous, like I say you can't get any one upstairs to help. Watch this place. It's like a meat market. And I don't know how many people they've done like this. And cannot justify the charge.It is totally ridiculous.

I made a new patient appt the first of January with Dr. Bui. I arrived at my appt and was told by…read morethe staff that took me in the back that my eyes had to be dilated. I stated to the staff that I wasn't informed this would be happening and the staff says she would check with the Doctor to see if it had to be done. After doing so she came back and said yes that is a requirement. I asked why I wasn't told when I made the appt or the 3 other text messages I received regarding appt reminders. At this point I asked to see a manager and Lolly finally came. As I expressed, I should have been informed because I had to drive and if I had known, I would have had a driver and I had to go to work she began to laugh and did so throughout me speaking with her. She then stated she would ask if two other doctors could see me but came back and stated nobody would see me without dilating my eyes. I asked Lolly why this wasn't part wasn't of making an appointment process? Lolly stated she had to think about it but could reschedule me an appt. I'm livid because I waited several weeks for this appt, and losing work just sitting here only to be told to reschedule. I stated to Lolly at this point I want a refund, she tells me to have a seat and she would be back, also still laughing. They were quick to take my money when I came in the door but took a while to refund it. This is an unprofessional practice, and the management not aware of what is going on in the practice. This lets you know that this clinic has issues. I should have read the reviews before even making this appointment but went based on a referral.

loved both Crystal and Dr. O'Clair. and the reception desk person was very nice, too.read more

My whole experience at this office was the best I've had in years. I was bummed to find out that my…read moreinsurance is not accepted, however, I really did not mind paying out of pocket because my visit was great. Everyone is super friendly and professional. The office is clean and comfortable. There is a great selection of eyeglasses and even though my insurance was not accepted I most likely will return for my next check up --that's how great they are at Thomas Eye Group!!