I've been suffering with an eye problem for more than 4 months. I was referred to ECA by my…read moreoptometrist who had diagnosed me with Episcleritis. The front office staff was AMAZING!!! They were friendly, personable, and professional. After waiting for more than an hour to see Doctor Kuang, he on the other hand was the COMPLETE OPPOSITE. He made zero eye contact upon entering the room, was short and showed no interest or concern. He even asked "what brings you here today"? My Sclera (white part of the eye) is completely red and swollen. He prescribed a medication which directly conflicts with my current medication which sharply increases my risk of severe stomach ulcers, gastrointestinal bleeding, kidney damage, and cardiovascular events. I called the office more than six times over 4 weeks to ask Dr. Kuang to call me to discuss my condition and his recommendation for treatment and he NEVER returned my calls. He also never returned the call of another ophthalmologist even after I gave the office staff permission to discuss my condition. It's generally a professional courtesy to return calls of patients and colleagues. I contacted the Corporate Office to discuss my concern and did not receive a follow-up call. If there was an option for less than one star this location would get it from me. Based upon my experiences, I would adamantly not recommend this facility.

Very professional very professional and courteous great staff. doctors were very knowledgeable and…read morewere very professional as well

1 star -- Extremely unprofessional and discriminatory treatment of a family…read more I have never experienced such unprofessional and disrespectful customer service at a medical office. My husband had a 1:00 PM appointment and mine was at 1:30 PM. We arrived at 12:53 PM with my new-patient paperwork already completed and printed. We brought our 4-month-old, 1-year-old, and 4-year-old children with us. There were only a few other patients in the office, and there was more than enough room for our family to sit without disrupting anyone. There had been an accident outside and paramedics were briefly assisting a woman who had fallen. They left shortly afterward. The manager, Wanda Wallace, approached us and told us our children could not be in the building together because of "space." Let me be very clear: our children were not taking up examination space, they were not being disruptive, and they were simply sitting in the chairs designated for our family while we waited. I explained that my husband could go first for his 1:00 appointment, and approximately 30 minutes later I would go for my 1:30 appointment. The children would not be going back for exams with us. We were more than willing to cooperate and find a reasonable solution. Instead, Wanda repeatedly argued with both my husband and me and claimed she had verbally informed me of this policy, which she absolutely did not. At approximately 1:15 PM, my husband had already paid his copay and STILL had not been seen. I was checked in and STILL had not been seen either. So essentially, the office was running behind, and somehow their lack of timeliness became our problem and our children were being treated as the inconvenience. Wanda then disrespectfully printed out paperwork that she said had been emailed to me, as if that somehow addressed the issue. It did not. Nothing about the paperwork justified treating our family the way we were treated. The other staff members we encountered were polite and calm, but Wanda's attitude completely ruined the experience. When I asked for an HR or corporate number to address the situation, she responded, "If you did your research, you would know we're a privately owned office." That response was incredibly condescending and completely unnecessary. We came to this office for routine eye appointments, arrived early, completed our paperwork, and were prepared to cooperate. Instead, we were made to feel like our children were a problem simply for being present. If you have children or are a family looking for a medical office where you will be treated with basic courtesy and respect, I would seriously reconsider not coming here. Management should understand that being privately owned does not give you an excuse to treat paying patients disrespectfully. Wanda Wallace's behavior was unacceptable, unprofessional, and completely unnecessary

Unfortunate treatment for such a beautiful office. Wanda Wallace who is there office manager made…read morehuge scene over my children "taking too much space." Mind you, two of my children are infants and one is a bit older. All were sitting in the corner of the office with my wife, who also had an appointment. When attempting to deescalate the situation as a customer, I was told she was acting and talking in the manner she was due to the way my wife responded to her. Awful way to depict customer service.

Office is understaffed -retired physician has not been replaced. Physical condition of the office…read morehas deteriorated/become rather run-down.

Went today but was refused treatment after learning that despite having 3 form of insurance, they…read moreweren't filing with anyone (might I say it was their choice) . I have Federal Davis Vision which I learned after the fact they don't take. By the way, I have been going there w/o issue for several years. Then they wouldn't bill Tricare for some reason, but if they checked, they would have seen that my wife at the time of service, was not on Medicare. I called Tricare and said they should have been billed but weren't, I would have to say this was all due to incompetent billing. Then they were yelling at me, said I didn't know what I was talking about. So that's why I verified everything. My advice, the front office is rude, not capable of taking criticism displaying a know it all attitude. I took my business elsewhere. And I'm not even going to get into the care that was provided last time which was largely indifferent. Btw, I have the same insurances,0n RR Medicare, which according to this office is different. I called them and was assured it was Medicare (as I pay the same Part C A and B premium), but I was rightfully told that the decision to bill is up to the practice. So you would think they would mention this to me, since I was ok with using RR Medicare in the past several years.So if don't want these hassles, all of which truly happened, then don't go there.

Very knowledgeable and answered ALL my questions and concerns!!! Took the time necessary to…read morediagnose my eye issues and prescribe the necessary drops!!!!

From the owner: Arpita Bhasin, M.D., Ph.D. is an experienced ophthalmologist serving patients in Stockbridge,…read moreGeorgia at Eye Consultants of Atlanta. Dr. Bhasin specializes in comprehensive ophthalmology, cataract surgery, corneal conditions, external diseases, and refractive surgery.

Love this place. First went there for work safety glasses. I was so impressed with the staff i made…read morean appointment for my regular eye exam. I got my contacts there and my eyeglasses. Courtney is the BOMB!!

Appointment was easy to make. Receptionist was very courteous and knowledgeable. Had to wait a bit…read morefor insurance clarification but overall very satisfied with the treatment and staff.

I am writing to formally dispute the $40.00 "no-show" fee on my account. This charge is an error…read moreand must be removed.On August 11, 2026, I was contacted by a representative from Clayton Eye Center. She explicitly informed me not to report for my appointment on August 12, 2026. She explained that Dr. Ayana Robateau said the appointment had been scheduled in error.I did not attend the appointment solely because the staff instructed me not to come. Therefore, I am not obligated to pay the 40.00 fee. This company is bad when to their errors. There horrible when it comes refunding monies not owed to them.

Let me start this by saying your eye sight is not something to take chances with. I was referred…read moreto Dr Joon Kim for cataract surgery. Red flags came up during the consult and I should have pulled the plug. I finally make it to the surgery center in Morrow, Ga and it was a total nasty dump. The rest rooms were torn apart literally and it stunk to high heaven. It was 7:30 in the morning and the waiting room was small and packed with 50 or more people already. There were check in kiosks in the foyer that had lines of people and people at the desk with nothing to do. I asked them to check me in at the desk. A nice young lady was about to help me and the guy next to her rudely told me to go back to the kiosks and checkin. Do these dipshyts understand that my vision is not good and I'm there for help? Apparently not. Long story short, I found the facility to be a dump. The staff was very unprofessional and not attentive. The equipment was breaking down. The surgery prep room was about 8 feet by 10 feet. There were 5 other people in there with 8 staff and desks. I thought about getting off the gurney and walking out. I should have. I caught a severe respiratory infection that took 10 weeks to overcome. Once healed, it was a success, however, this was a scarry shit show. It's a little house of horrors! The respiratory issue costs me several trips to my regular doctor, and some expensive dental work. I was eating cough drops for weeks. It damaged a tooth and filling and even cracked a root in another tooth. Now I must have a tooth extracted and a bridge. Dr Kim apparently is a good surgeon, however, he has severe personality issues and ego issues. I dont' trust him at all. I refused to go back for the 2nd surgery and I requested another surgeon and clinic. The second time is with Dr Patel with Thomas eye clinic. He comes highly recommended and the clinic is very clean and the staff is very professional. A completely different experience. Lesson learned from this: do your research on the service provider before letting them cut you or treat you in any way.

loved both Crystal and Dr. O'Clair. and the reception desk person was very nice, too.read more

My whole experience at this office was the best I've had in years. I was bummed to find out that my…read moreinsurance is not accepted, however, I really did not mind paying out of pocket because my visit was great. Everyone is super friendly and professional. The office is clean and comfortable. There is a great selection of eyeglasses and even though my insurance was not accepted I most likely will return for my next check up --that's how great they are at Thomas Eye Group!!