I came to get lenses put in frames I already had. Granted, it was the end of the day but one of my…read morepet peeves is an establishment closing early. I arrived at 650pm, as they close at 7pm. There were customers inside but the doors were locked. I waited until an employee opened the door. She shared that I could not be seen because the doctor was not present. I've been to Visionworks many times on a day when the doctor wasn't present and was fully helped. I won't be back to this location. If you choose to go, be warned to come well before closing. You may or may not get an excuse on why you can't be served.

My husband had such a great experience with April at Visionworks in McDonough! She was patient,…read moreknowledgeable, and went above and beyond!

We can fairly new to be in Costco customers & we love it! I love how well organized it is. We…read morepretty much find everything that we're looking for while being able to sample items, and sometimes we even purchased the items that we get to sample. The customer service has also been pretty good. & of course you can't leave without getting the pizza

Usually well stocked with the basics. The customer service has been very good each time I visit. I…read morewould definitely recommend!

From the reception to glasses selection I was treated with the utmost respect. My eye exam went…read moresmoothly. Bria helped me with glasses and checking out she was so sweet.

Location: 1128 Highway 20 West Suite A Mcdonough, GA 30253…read more The customer service here is horrible. I would not recommend anyone to go here. I arrived at 10:30 and left at 1 o'clock. Multiple people who came an hour after me were in front of me. I had to beg someone to assist me, and finally Sarah was the one who helped me. This location needs a complete overhaul of the staff. Horrible -- I mean it, it was almost a traumatizing experience, and I'm not even exaggerating. I would not recommend anyone to go here.

I've been suffering with an eye problem for more than 4 months. I was referred to ECA by my…read moreoptometrist who had diagnosed me with Episcleritis. The front office staff was AMAZING!!! They were friendly, personable, and professional. After waiting for more than an hour to see Doctor Kuang, he on the other hand was the COMPLETE OPPOSITE. He made zero eye contact upon entering the room, was short and showed no interest or concern. He even asked "what brings you here today"? My Sclera (white part of the eye) is completely red and swollen. He prescribed a medication which directly conflicts with my current medication which sharply increases my risk of severe stomach ulcers, gastrointestinal bleeding, kidney damage, and cardiovascular events. I called the office more than six times over 4 weeks to ask Dr. Kuang to call me to discuss my condition and his recommendation for treatment and he NEVER returned my calls. He also never returned the call of another ophthalmologist even after I gave the office staff permission to discuss my condition. It's generally a professional courtesy to return calls of patients and colleagues. I contacted the Corporate Office to discuss my concern and did not receive a follow-up call. If there was an option for less than one star this location would get it from me. Based upon my experiences, I would adamantly not recommend this facility.

Very professional very professional and courteous great staff. doctors were very knowledgeable and…read morewere very professional as well

Will not give out measurements for a prescription for purchase elsewhere. Unethical business…read morepractices.

Exam and staff went well. Glasses supposed to be received in two weeks. It has been five weeks and…read morethey have no idea when they will arrive. I had to order glasses elsewhere, same style but half the price. Will not give a refund for the glasses that they cannot seem to provide. NEVER order glasses from De Poe Eye Centers!

I've been coming to DePoe for the past 8 years that I've lived in Stockbridge. I appreciate that…read moreit's conveniently located, they typically run close to on schedule, and I rarely struggle to get an appointment. I went in recently for an emergency appt. In atypical fashion, my wait was much too long. Two people who arrived 15-30 minutes after me were taken to the back before me (even though I arrived before my appointment time). I was told I was waiting for a room to be available so I'm not sure why my wait was so long. Once in the back, the appointment ran fairly smoothly. The doctor was able to explain diagnose my issue quickly and send in an eye drop prescription for me that cleared it up. It worked well enough that I was able to cancel my follow-up appt a week later. The office is always clean and nicely organized. The staff is usually pleasant.

They are snake oil sales people disguised as an optometrist. Today I saw SEVEN people from the…read moretime I walked in until I was able to leave. They make you pay for an "optional" exam because the owner "believes" so much in the necessity of the exam. Never again! I highly recommend avoiding this practice. Find a good independent practitioner! I would give zero stars if that was an option.

Just realizing my vision has shifted from last year to now I made my appointment with Elevated Eye…read morecare and believe you me that whole team that she has working behind her is so awesome just like she is very informative made me feel very comfortable and explained to me in detail about the eyeglasses prescriptions and everything so I will recommend this eye doctor to family and friends for sure

Again my glasses seem to have mysteriously disappeared. This has reached the level of not only…read morebeing ridiculous but incompetence!!!! Just give me my money back!!!

For years Dr. Fallas has been taking care of my eyesight and I have always had a great experience…read more Everyone in the office has treated me well from the examination to ordering and fitting glasses. Thank you very much.

Me and my family have been using Dr Fallas and buying glasses there for years. I just brought new…read moreglasses 2 months ago and decided I would get some cheap glasses on line to work outside in. They gave me my rx but refused to give me my pd - saying it was proprietary. I had always thought of him as honest and fair. Obviously I've seen a new side to him and will take my business elsewhere. He only cares about the money. Very sad

Went in again Young lady named Rae/Ray. Super nice,…read moreprofessional, helpful. Not sure what others are experiencing but seems like different place than I go to

Short dude could really use a attitude check. Was getting sassy about me asking questions about…read morethe products. Seems like he was too busy on his phone with his hands in his pants. Usually get good service here but that dude seems to be 5'1 with a 6'5 attitude. Didn't really make me feel like i had any value giving I've been coming here since they opened.