The wait was long, I was the first 1 there. The final doctor that attended to me was uninterested…read morein my concerns. The next day I made an alignment with another eye doctor and they said it was not her first time hearing that same complaint about this provider!

From the owner: Welcome to Griffin Eyecare. We are located in Griffin, Georgia, where our distinguished…read moreoptometrists, Dr. Ross Montgomery and Dr. Taylor Williamson, are committed to delivering exceptional eye care. We provide personalized solutions, including glasses and contact lenses, and treat various eye conditions such as glaucoma and macular degeneration using advanced diagnostics and treatments. Our practice offers a warm, personalized environment aimed at helping you achieve and maintain optimal eye health for clear, comfortable vision. Schedule an appointment today and experience how eye care should be.

This place stays busy and it is a decent place to get your eyes examined. The optometrist is very…read morenice and knowledgeable. My only complaint is I don't feel they have the best selection of eyewear. I will say I do not like glasses so my viewpoint is probably obscured somewhat. I felt that their pricing was quite fair compared to others. If you're just needing a basic eye exam along with glasses or contacts I highly recommend. I will add they do have some designer wear but not the collection I have seen at other establishments, that is the only reason for the 4 star.

The customer service was really good. Unfortunately I can't remember the name of the associate…read morethat assisted me but she was well versed in the options that were available to me and she answered all of my questions with ease.

Dr. Clark is a wonderful eye doctor. He is very understanding and will take as much time as needed…read morefor each exam. He tries to educate each of his patients on the importance of eye health. Would recommend Dr. Clark to anyone.

I'd choose "0" if that were an option. Three of my children were seen for an eye exam and glasses…read moreon 7/25/23 and should have received the GA State 3300 form to be completed by the optometrist at the time/date of the exam for each of their exams. When requested of the office only 2 days later (7/27/23), the office advised a fee for each child would have been assessed for that simple paper. The office confirmed that the service I was asking for was completed on the date of the exam, charged to me, and billed to the insurance and DID cover the needed paperwork; however, this paperwork was not provided to me (the parent). This was a service they would not be charging otherwise had they provided it on the date of the exam; they advised the burden was on me to state the form was needed at that time. No additional services like further physical exam examination was needed, just a simple checkbox form stating that my children wear glasses and were screened by a physician with the physician's signature. They were able to receive co-payments from me for the exam and material fee, billed both the primary and secondary vision insurances for my children, and I also bought glasses for one of my children there. They were more than compensated for me to receive a form that they would have inevitably given to me for no charge only 2 days earlier. That is ridiculous and poor customer services. Their policy is an excuse to get money. That is terrible business practice and creates unnecessary hardship for people.

I WAS REALLY EXCITED ABOUT SUPPORTING THIS BLACK DOCTOR (WOOHOO FOR SISTERHOOD!) BUT I WAS VERY…read moreDISAPPOINTED IN HER AND HER PRACTICE. I'd be very careful about coming here for ANYTHING, THEY ARE MONEY HUNGRY AND DO NOT CARE ABOUT THE PATIENT! After completing my eye exam and about 3 trials of contact lenses to find the right fit (to which I had to travel back and forth for), I was finally given a prescription for eyeglasses and contacts. When I tried to order my glasses online, I needed the PD, which should have been on the prescription. While I was there, I decided not to get glasses because they didn't have the style I was looking for. When I called for the PD size, I was told that I had to pay an additional fee just to get the the doctor to size my pupils because they didn't want patients going outside of their office to buy contacts or glasses. CAN YOU BELIEVE THAT? The woman on the phone also said if you have any issues with your glasses, you'll bring them in here to get them sized properly and we can't size your glasses for free. I GET IT, your a business and you need to make money but to overcharge your patients after you inconvenience them three times, they pay the copay, you don't put the needed information on the prescription so that they have to come back to your office and then you tell your patients they have to pay you more money to do your job AGAIN? NO THANKS. IF YOU WANTED TO BE TREATED LIKE A PATIENT AND NOT A BANK, GO TO ANOTHER LOCATION, THIS LOCATION AND THE INDIVIDUALS THAT WORK HERE ARE DISGUSTING.

Lovely location, Nice spacious showroom and very friendly staff. It was actually fun. Very…read moreprofessional optometrist. Very thorough and I was afraid I had a contact stuck in my eye but was assured things were very good. Found a wonderful selection of eyewear and the staff was very helpful. They did not try to upsell me as other opticians have done. They understood what I was looking for and they helped me achieve that. WILL DEFINITELY USE THEM FROM NOW ON!!! Highly recommend.

Amazing customer service! Wont go anywhere else. Great doctor and staff. Wide selection of frames.read more

My appointment was at 5:50pm and I got a text message at 5:51 as I was walking in the door that my…read moreappointment was cancelled. I got to the desk and was speaking to the receptionist at 5:52pm. She informed me that there was no grace period and that I would not be able to be seen today after driving 30 minutes to get there. I was 2 minutes late. I will never go back! This was my first experience here! This was ridiculous!!!

Very nice staff, nice selection and the Dr is very friendly and explains everything and answers all…read morequestions and explains himself. He doesn't give vague answers. Veryuch recommend.

I visited the Depoe Eye Center for the first time last week. It was a great experience. Dr…read more Baldwin was very thorough and explained in detail the images of my eyes. He also took great care of my elderly mother who had an eye exam following mine. The staff was wonderful, friendly, and extremely helpful when it came to choosing new eyewear. I had such a great experience that I referred a friend from work. Tammy T

I have been coming to the Mcdonough location for years, but that all stopped last month. One person…read moreshould not work there at all as I know several people complain about her....I spent 429.00 on glasses that were off and after 7 visits and 2 lens changes later I asked for refund. Not only did they NOT care they proceeded to charge me 110 for "restocking fee" although the glasses were incorrect over and over again. So, due to rude staff (Mcdonough only) NOT in Griffin they are great, my husband I are done.

On Aug 26 I arrived at 9:25 for a 9:40 appointment for a routine eye exam.I was not called for…read morepreliminaries until almost 10:30. I was then moved to a waiting area where I sat for 20 minutes. I was then moved to an exam room where I waited another 20 minutes or so. All the while I was expecting to have my eyes dilated. The opthamologist finally came in alone (they usually arrive with a technician who enters data for the doctor). I put my chin on the rest and the dr. started looking in my eyes. At a point he sat back back and asked if I had declined dilation. I said no and that no one had mentioned a choice nor had anyone said anything one way or another about dilation. He excused himself and about 15 seconds later a technician arrived to dilate my eyes for a proper exam. 10 minutes later they both returned and the exam commenced. 10 minutes later it was all over and I received my new glasses prescription. I finally walked out of a 9:40 appointment a little after 12 noon. This is not the first time I've had an experience like this. About 3 years ago I was forced to wait about 4 hours before ever being seen. I've only stayed with them because they identified a detached retina and the doctor at the time called colleagues at a the premier hospital for eye surgery and got me set up with repair surgery a few hours later. He has since left the practice. After this experience it's time for me to do the same.

I have no choice but to wear glasses, and I'm not a candidate for contact lenses, so I'm always on…read morethe hunt for stylish eyewear. Glasses are more to me than seeing or reading a book. It's part of who I am. So, I adore places like Takle, which specialize in various styles, colors, and brands. Also, they are reasonably priced considering my prescription is high. Yes, I spend close to a thousand dollars on one pair, but because I have to wear glasses, I always purchase two to three pairs a year. So I was happy to come here and find a few stylish pairs, and I didn't have to break the bank.