PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.

Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

absolutely the best !! fast response , great { lowest price on tank & install } & super friendly…read morestaff & employees !!!!!!!!!

Called twice to get help in getting a larger propane tank for my motorhome. First call was fine,…read moretalked to receptionist and she didn't have a lot of answers but said someone would call me. Later got a call from Junior. He asked what I needed and I told him, expecting to pay for a site survey and a large tank. Was prepared to spend the $600-800 to get the tank in for winter but never got a callback. Texted the number again and got no response. Ended up going somewhere else.

Best family owned Buisness you could ever do Buisness with ! Wish we had Branex feed n supply in…read moreSpokane valley !

"Incredibly frustrated with the pickup service here. This is the second time I have ordered animal…read moresupplies only to be completely forgotten in the loading zone. Today, I paid and was told to wait by my vehicle. After a long wait, I went inside twice to check on the status. Meanwhile, multiple customers who arrived after me were loaded and sent on their way. their loading notification system must be broken. If another local store carried my items today, I would have returned everything and walked out."

This company is why you should buy your own tank. Just got screwed over with a "bait and switch"…read moresale. Quote me one price for gas and then it gets delivered and costs over a dollar more-per gallon. Called in to the business and got zero relief. I'll happily pay more at any other business just for honesty. Feel like an idiot. There's other places so don't call them.

When I called CHS Propane, I did not have much hope of getting a propane delivery any time soon…read more Because of the power outage on Bainbridge, we had to use propane to power my husband's oxygen concentrator. Our two propane tanks were not full, but we thought there was plenty for one or two days without electric service. As the hours progressed, we began to worry about the tanks running dry. My husband has IPF (Idiopathic Pulmonary Fibrosis), which is a progressive disease affecting the lungs. He needs oxygen 24/7 and is not very mobile. If the condenser stopped producing, we were down to using cylinders and we did not have many left. One cylinder or e-tank lasts about 2 hours. We would have to leave our home, take the concentrator with us and find some place to stay. I called our previous oxygen supplier but was told it would be some time next week before we could get a refill. If we were younger this would not have been as stressful, but for an 81-year-old, it was very difficult to figure out what we would do. We also have two small dogs, so along with the concentrator, the dogs and all my husband's meds, plus his stringent diet, (because of the meds), it was a big problem, it seemed like we had a mountain to climb. I reached Austin, at CHS, and told him my problem. He put me on hold and made a call, then told me he could get me a delivery the next morning. I was so relieved. I drove out to Cenex in Poulsbo and the people there were also super nice as I filled out a form for the delivery. Austin would have sent it to me via email but our internet service was also down. They said we were on the schedule, and not to worry. Last night our electric service was restored, a very happy moment, but the tanks were very low, so this morning, first thing, the CHS Propane truck showed up and filled the tanks. The young man driving The truck was so efficient and filled our tanks, but refused to take a check, I figured they would send us a bill. This afternoon, Austin called and told me that they would not take any payment for this delivery due to the stress and worry we had endured. I tried to tell him that we were happy to pay and were so relieved to get the delivery and not have to move to a motel (which I had already booked), that we wanted to pay them for their service. He would not relent, so we will pay it forward.

Many issues recently. Of 8 chicks purchased, one died (my first chick EVER to die) and 2 others…read morewere cockerels! Last two times I purchased my brand of feed, they rung me up, but when I drove around to the pickup, it was out of stock. Then there's the whole rigamarol of, well, what do you want instead? One worker I deal with seems miserable, and the other is filming. I've found myself wanting to avoid, just to not have to deal with it all. Finally, their prices are crazy expensive. No more!

Used this for place the last ten years. Everything was always top notch. Then it sold over a year…read moreago. Still thought I'd keep going. Well after the last few stops and boomers standing around doing nothing but shooting the chit with other boomers and trying to get help with them just pointing. Long story short it's a circus. Won't go back ever. Oh and the new owners also think they are tik tok stars or something. Service has disappeared. Prices have super increased also and with a mix of higher prices and poor customer service this place may last but they will need to do some soul searching to figure out what direction they want to go or the will be gone within the year I bet.

Whenever I need advice for propane fittings etc this is the place. Chris is knowledgeable and will…read morenever oversell you. They know quality fittings and propane hardware, regulators etc. They really try to educate you to help you understand the "why". They strive to ensure you will have a safe propane installation. Highly recommended.

Best propane shop in puyallup I've been coming here my…read morewhole life for Propane needs and they will never stir you wrong !