First of all, I do have to say they do have the best customer service, always top notch! That is the reason I gave 3 stars.
I have been using Peak for 3 years. I rent my tank which I do pay a separate fee for yearly.
When I first started with Peak they guaranteed their prices were competitive. I trusted that was true until most recently while speaking with my sister-in-law about their propane service, who is Penninsula Propane. I asked how much they pay and she got her receipt and it said 2.64, I realize propane prices fluctuate but my price to fill my tank was 3.08 the day after hers! We also only live about 7 miles apart.
I called Peak to see if I could get an explanation of why mine was so much higher and was not able to get any clarification on the price difference. There were no other added fees on her receipt, as was suggested by the person I spoke to at Peak. The only difference was the tank size, hers is 150 and mine is 120, which I told the person I spoke with and they didn't say anything about that being a reason for such a price difference.
I am just surprised at such a price difference! If you are on any kind of budget, like most of us are, and aren't solely going on customer service reviews, I would do my do diligence and shop around! read more