I tried to buy a tractor from them. The fellow that sells them, Levi, was not interested enough in my $70,000.00 to provide reasonable customer service. I stopped by the store, but he was not in and no one else there could help. I was then forced to try email and phone calls. He never responded to my phone or email messages of his own volition. over several weeks, the only way to get help from him was if he happened to answer the phone. He would then waste my time and keep me on the phone while he (incorrectly) looked up the items that I had already given him item numbers for. No help or suggestions about products either. When I shared my frustration with him (politely) he didn't care at all that he was about to loose a customer. No apology, nothing! After the last phone call with him, he was supposed to get back to me the following day about the availability of a backhoe. After another week, I phoned and got voicemail again. I then left a message telling him how dissatisfied I was and wished him luck. He has never responded, of course. Since he is impossible to deal with, I had no choice but to go elsewhere. They were VERY helpful and I will get what I want whenever Kioti production resumes. read more