Recently I had bought a washer and dryer from these guys.. it's been about 6 months since I bought…read morethe set.. I had an issue with the washer and at first they said that they no longer have a warranty.. however they came over and diagnosed the issue. After that they said that it was going to be 200 dollars for another used washer. I couldn't do that so I was thinking what the heck I was going to do. Well they happened to find out that my wife is sick and not working and things are pretty tight for us. Now comes the next Morning and to my amazement my wife calls me at work and said I just got good news.. American Appliance just called and said they heard of our situation and would like to help.. they came and picked up my washer and brought it back all fixed.. no charge!! Thanks guys! I will only shop with you guys from now on!

We have purchased a few appliances from them over the years and we have been more than pleased!…read moreWe had a problem on one (it can happen to even new)and they switched it out for us . I worked in customer service for 27 years and these guys know how to be helpful polite and Real !!!! Why buy new when you can get reconditioned for so much cheaper We would recommend them for sure!

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

Tuesday evening our refrigerator died. We called Metropolitan Appliance Wednesday morning,…read moredescribed the refrigerator we wanted. They had several that met our criteria in stock--though it turned out only one would fit. Our salesman, Kevin was very patient, and ultimately we said let's do it. For a some extra fee he was able to arrange next day service. The two installers who arrived today, William and Anthony were amazing. They measured carefully to ensure that the refrigerator would fit before they unboxed the refrigerator. They were gracious and efficient and even suggested a way we could solve a problem with a drawer really close to the refrigerator. This was not our first exprerience at Metropolitan Appliance, and it won't be the last. The professionalism of both the sales staff and the installers was outstanding.

they are just know charge you ,don't know how to fix machine .charge me 700 for just refill…read more freezer motor don't try them ,

Do not use this service. Two repair persons came out to service my dishwasher. Stayed 10 minutes,…read morecharged me $130 and told me I had to buy a new one. Spent $800 on a top of the line dishwasher. When appliance installer came to install the new one, he took out the old one and found that the problem was a clogged drain, should have been cleaned out by the first people and would have solved the problem without the expense of a new machine. When I called repair company told me, "That happens," and gave me a hard time about refunding the money.

I had the opportunity to visit this store from a local resident recommendation and it did not…read moredisappoint. I lovvvved how it did not look like a junky "thrift" store and was like a farmhouse meets pop up shop. There's hundreds if not thousands of items new and used to look through. Every section has a theme almost like a merchandiser set up the store. I did a quick walk through and found super cute 90s ornaments and Halloween decor. There were a few items that the price point was a bit questionable but I guess the rule of thumb with resale store is "its cheaper than retail" - still definitely several points of sticker shock. But, no matter where you go now the days of finding the "deal" for dirt cheap are long gone. I was happy with $1.99 ornaments and 50% off Halloween decor. I'll definitely stop by if I'm ever in the area again.

This is a great thriftstore for contractors, offering all sorts of tools, parts, appliances, and…read morefixtures. There are so many household items here as well. If you are looking for a used PC, and are handy with setup, they have great deals on refurbished models here. My partner enjoys shopping for women's clothing here, they always have something for her to pick up. This shop is easy to get to, with plenty of parking. Every staff member I have ran into here is extremely friendly and helpful. Even the shop cat seems happy to see you. Stop by & see what treasures you might find!

Wonderful service today from Rick the owner and his apprentice. My furnace went out over the…read moreholiday. I rent so I had to wait fro my property management company to call someone out. They were on their way as soon as they got the call, and drove through the snow and ice to get here. Very quickly fixed the furnace and had the heat going in no time. Very polite, professional and thorough. I will recommend them to anyone. Thank you Rick and team!

Was quick, convenient, and Great service . If they do duct cleaning as well that would be a great…read moreadd on !!

Emerald Appliance has a scholar with a technician named Andrey who had my dryer back in operation…read moreso efficiently and diagnosed the issue in less than three minutes. His customer oriented mannerism's and intelligence allowed him to complete the appliance repair perfectly. It was apparent Andrey understands the mechanical world of appliances. His skill level and talents in his profession far exceed any other technician. Thank you Andrey and so honored to have you as our technician now and in the future.

Very professional. They know their stuff. troubleshot my GE Dishwasher. Did a detailed diagnostic…read moreand fixed. Done at a fair and honest price. Emerald is the only appliance repair I will go to. I highly recommend them.!!!!!!

They did some work my washing machine because it had a leak. After six weeks it started leaking…read moreagain. They're coming out on Monday to fix it again. It is nice to hear they're standing behind the work that they did. I will let you all know if that changes.

Very unreliable when came for repair waited 3.5 hours after our appointment time to let me know…read morethey didn't have the part second scheduled appointment time 2 hours late we had prior engagement couldn't get fixed was then told there time is more important then mine.

They were able to have a later appointment window 6-8 pm. Leo was quick and able to diagnose the…read moreissue and at least able to provide a quick fix.

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

My dishwasher in a newly purchased condo would not start. Emergency ER in Auburn sent a technician…read morewithin 24 hours. I received an estimate and information on ordering the part. Within 48 hours, my dishwasher is working. The technician was thorough. He had to come twice.

I paid Appliance ER $110.04 for a diagnostic visit on my Bertazzoni refrigerator. During that…read morevisit, the technician showed me the failed part -- the main control panel -- and explained it would need to be replaced. After receiving their estimate, I was shocked. Appliance ER quoted me $1,935.02 to replace a part that I was able to purchase directly from Bertazzoni for $249.95. This is not a complicated repair. The control panel is a plug-and-play unit. The installation instructions are straightforward and publicly available: Turn off the breaker, unplug the unit, take a photo of the wiring, swap the panel, and reconnect. That's it. No sealed system work. No refrigerant. No special tools. No advanced labor. Yet the quote reflects nearly $1,700 in markup for a part swap that takes minutes. What's most concerning is that the technician physically showed me the panel during the diagnostic, so I was able to verify exactly what part was needed and how simple the replacement is. This felt far less like a repair estimate and far more like an attempt to take advantage of a homeowner who doesn't know they can order the part themselves. I understand companies need to make money. I do not understand a 7-8x markup on a plug-in component with minimal labor. If you use Appliance ER, make sure you price the part yourself before approving any work. It may save you thousands.

Our furnace quit working right after some demo work at our house, and we were stuck without heat…read more As a new homeowner,in the area, we didn't already have a HVAC company so we took a chance on Able. They came same day and worked us into their schedule. Fernando and his assistant arrived and were fantastic to work with. They were professional, thorough, and quickly diagnosed exactly what was going on. I really appreciated that Fernando walked me through the issue and gave me clear options without any pressure. They got everything up and running again, and the whole experience was smooth from start to finish. Hopefully we won't need HVAC help again anytime soon, but if we do, this is absolutely our HVAC company from here on out.

Able Air has been servicing both our main residence and our rental for many years and recently…read morereplaced the furnace in our main residence two years ago. I would highly recommend them. They are prompt, reliable, knowledgeable, and honest.