i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

they are just know charge you ,don't know how to fix machine .charge me 700 for just refill…read more freezer motor don't try them ,

Do not use this service. Two repair persons came out to service my dishwasher. Stayed 10 minutes,…read morecharged me $130 and told me I had to buy a new one. Spent $800 on a top of the line dishwasher. When appliance installer came to install the new one, he took out the old one and found that the problem was a clogged drain, should have been cleaned out by the first people and would have solved the problem without the expense of a new machine. When I called repair company told me, "That happens," and gave me a hard time about refunding the money.

I had the opportunity to visit this store from a local resident recommendation and it did not…read moredisappoint. I lovvvved how it did not look like a junky "thrift" store and was like a farmhouse meets pop up shop. There's hundreds if not thousands of items new and used to look through. Every section has a theme almost like a merchandiser set up the store. I did a quick walk through and found super cute 90s ornaments and Halloween decor. There were a few items that the price point was a bit questionable but I guess the rule of thumb with resale store is "its cheaper than retail" - still definitely several points of sticker shock. But, no matter where you go now the days of finding the "deal" for dirt cheap are long gone. I was happy with $1.99 ornaments and 50% off Halloween decor. I'll definitely stop by if I'm ever in the area again.

This is a great thriftstore for contractors, offering all sorts of tools, parts, appliances, and…read morefixtures. There are so many household items here as well. If you are looking for a used PC, and are handy with setup, they have great deals on refurbished models here. My partner enjoys shopping for women's clothing here, they always have something for her to pick up. This shop is easy to get to, with plenty of parking. Every staff member I have ran into here is extremely friendly and helpful. Even the shop cat seems happy to see you. Stop by & see what treasures you might find!

Was quick, convenient, and Great service . If they do duct cleaning as well that would be a great…read moreadd on !!

We had the BEST experience with this company ! Best pricing and awesome customer service from…read moreShawn, who installed the the furnace and thermostat. Rick and Doug were awesome walking us through through the process. Our real estate agent even took a photo of their card for her own clients !!!

Emerald Appliance has a scholar with a technician named Andrey who had my dryer back in operation…read moreso efficiently and diagnosed the issue in less than three minutes. His customer oriented mannerism's and intelligence allowed him to complete the appliance repair perfectly. It was apparent Andrey understands the mechanical world of appliances. His skill level and talents in his profession far exceed any other technician. Thank you Andrey and so honored to have you as our technician now and in the future.

Excellent service, from first response to end of visit! Quick to communicate and very…read moreknowledgeable regarding the repair of my range. His estimate was accurate and fair. I highly recommend this company, in particular Andrey!

I have had both Artem and Vlad as my technicians, and they were both wonderful. This professional…read moreservice, based on my experience, is comprised of patient and skillful professionals who show up to a job and really know what they're doing. They value repair above replacement, even for older units. They repaired my no-name (Hotpoint) dishwasher from 1995, repairing an entire mechanism part and various seals. They came and repaired my garbage disposal, and because the repair was so simple (stuck piece of old plastic), they did not want to charge me the full price. This was such an honest gesture. Their service is so reasonably priced as it is. I know that if I have any more appliance issues or general handyman work that I need done, Medvedkov is on the top of my list of folks to call. Thanks again to Artem, Vlad, and the dispatch team. You guys are fantastic and I wish you all the best.

Very unreliable when came for repair waited 3.5 hours after our appointment time to let me know…read morethey didn't have the part second scheduled appointment time 2 hours late we had prior engagement couldn't get fixed was then told there time is more important then mine.

Prompt communication and they provided updates on arrival time. They were able to fix the issue…read morewithin an hour.

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

My dishwasher in a newly purchased condo would not start. Emergency ER in Auburn sent a technician…read morewithin 24 hours. I received an estimate and information on ordering the part. Within 48 hours, my dishwasher is working. The technician was thorough. He had to come twice.

I hate to write this review, we tried to resolve the issue we had with this company after a poor…read morefix on our Kitchen aid refrigerator. We had a blocked drain line that a contracted (wasn't a direct employee of Appliance ER) technician came out to fix. He was very rough trying to get the lower drawers out of our fridge, Marring the interior of our top of the line Kitchen aid. Not to mention he was much more expensive than another repair we had used this same company for which took much much more time and more parts. we were happy with the care and cost of the previous repair (done by an actual appliance ER employee). Trying to get a fix is like pulling teeth and even when getting insurance information for a claim we are getting incorrect information and "not enough" or not correct information per the insurance company. Several months later I give up and am writing reviews of our bad experience. With all of this said, make sure you have documentation of your condition of appliance before time and ask for an estimate ahead of time being that apparently it can vary WILDLY!