So if you know what you need and where to find, you'll probably be fine here…read more However, there are many issues. When I walked in I didn't see a single employee, not one. As I walked down the aisles I found 8 in a circle just complaining about work in a manner you really don't want customers to hear. I spent 15 minutes grabbing what I needed and went to ask an employee a question and he's wearing not one but two earbuds and replies "WHAT?!" Do I really need to explain what's wrong with this? I've also never seen so many employees in a workplace on their phones, I feel like I could have even stole anything and not gotten caught. And one last thing, this is by far the dirtiest hardware stores I've ever seen, not even close!

Nobody is ever around to help and in the chance you do find someone they are all some of the rudest…read morepeople I've ever met. Out of all the hardware stores, it's the worst and way over priced for everything. Edit: I take it back, I had to go today and EB was super and helpful

No Return or Refund on Defective Used Product From Ace Hardware Silver Lake, WA (AG-Supply…read moreWenatchee) I bought a Christmas tree that was open-box and on display, but still paid full price. Before I arrived to pick it up, the store took it apart without asking me, and assured me it was in "working condition." Once I got home and set it up, I discovered the entire top section doesn't light up. Clearly something went wrong either during disassembly or they never verified it worked after. I contacted the store immediately asking for a return or refund. The store manager claimed they didn't have any return policies. Just recently, a regional manager denied my request completely... This feels incredibly dishonest -- selling a used display item at full price, disassembling it without consent, and then refusing to take responsibility when it's defective. Just really gross business behavior. Posting this so others know what to expect.

Small but Mighty! Such great and knowledgeable employees,…read morevery helpful too! They always have what I need. Plus they have that greeting card making machine! And can take UPS returns.

Very helpful staff. Went above and beyond to be sure I was getting what I needed. Friendly too…read more.. Ace is the place isn't just a slogan.

Nice people. Big clean store. If you need a car key made this place does them. Cheaper than a…read moredealer. Logan knows his stuff!

Re: visit on Wed Sept 10 around 1130am. I'm usually not a…read more"leave a review" type. If I'm pleased, I tell them to their face, in front of others when possible. If I'm displeased, I generally chalk it up to someone having a bad day or, if repeated consistently, I go elsewhere. (Praise should be public, criticism private). I unfortunately don't recall names, but it was pretty much everyone there from floor to register. I had just gotten new plates for my car... just came from DoL after 3rd time trying interstate title transfer. (I'll leave those details to your imagination...) I realized I needed a special tool in order to mount them. I came here because it's super close to work and they'd always been very helpful previously. It appeared a little bit of a reset was happening so things were little disorganized in some regard. Changing seasonal merch and all that fun.) but every one on the floor began to help look for what I needed, then get the different bolts to use and even replaced the bolts so I didn't have to purchase new tools (that I already have, just in storage and inaccessible at the moment). The level of helpful patience was beyond anything expected. Ever. I've worked in various customer service jobs my entire life. I know people can be exhausting. They spent a good 30+ minutes (of course taking turns helping others with the same friendly attitude when they came in) for ultimately a $6 sale. I've been to this Ace numerous times over the past decade or so and always a very good experience and excellent service. This time deserves a special shout out. I hope the crew that day all see this and know how much it meant to me. Thank you. I'd give more stars if I could.

Visited here recently. Was greeted and asked if I needed help finding something. I replied "yes"…read moreand the person directed me to the aisle a few feet away. I sensed someone very close behind me. It was the person helping along with a large dog on a rope. Not sure if this was personalized service or following me on a potential theft suspicion. (door had sign requiring leaving backpacks etc. at counter). I quickly found what I wanted, but I'm sure others would have freaked out if they don't like dogs close in their space. Maybe this was a result of a prior violent theft or scare. Who knows. Anyway, I like the place because of the knowledgeable, friendly staff. They have been helpful over the years, having all the things I need, especially hard-to-find items and bolts/fasteners.

I don't go anywhere else unless I have to. At McLendon's, employees know their stuff, and often…read moreknow yours, too. If you're doing some weird DIY thing, you can talk about your needs/goals, and they'll often have suggestions for how you might meet that goal. The one in Woodinville is smallish, but they can get anything you need if they don't stock it. I also used them to find me some guys to build my fence! Worked well.

Just left your store Line was double deep to the back of the store ?? Two cashiers with 8 check…read morestands available?? Yes I know it's 5 days before Mothers Day ?? Do you ? Paint guy staring at his computer?? Drove to Home Depot

This review is strictly for rental department…read more I've been here 3 different times and all 3 times each visit has been extremely weird. The first time I was there a guy did an okay job getting me what I needed and he stayed past his shift to finish helping me, but he and another worker kept complaining about how lazy a guy named Jose is. I'm sorry you have a lazy employee on your team but I don't need to hear this. The second time I was there I waited at least 15 minutes for someone to come assist me. I even called the store and got hold of a manager (Kim?) and it still took this long. The guy that helped me did the same thing as the last 2, complained about Jose more than I cared and did an okay job. The 3rd time I got there and as soon as I walked in and old guy at least over 60 helped me right away and did a great job. As he was finishing up some punk kid walked by and told the old man he's taking another break. The old man said "okay Jose." I laughed. This place did okay, probably would hurt to get rid of this Jose guy.

I came in with my fiance on 4-21-2026 at 1245 pm. We were there trying to get chicken wire and the…read moreemployees were using forklift and was told we had to wait. It was outside garden on a stand up forklift. We had no issue waiting 5 min or so but we are instacarting and our time is valuable and we lose money the longer we wait. I after 15 min of waiting I said can we please just get item since it was right by us and was told we couldn't do it because of safety. I mentioned that the customers come first and that we shouldn't have to wait anytime at all. We grabbed the stuff in under 30 sec. I was then argued with by the employees that were in that area at the time. They said that customers have to wait even if it's for a long period of time which is not ok and shows the lack of training by home Depot and their supervisor shows they don't care about customers and only are there for a paycheck. I was never talked to by their direct manager though I asked 2 times it embarrassing that the customer is not able to come in and get what they want in a quick and efficient matter. I would never come here unless it's for instacart .. retrain employees and actually make them pay attention and make sure they actually watch it. Also how many spotters does it take to help with the forklift. I saw about 6 employees standing around just watching. Also shouldn't need to block off two adjacent isles. I can see why this home Depot is only 2 stars. What a complete joke of employees and asking for a supervisor 2 times and no one talked at all to us about what happened. SMH also next time just help and grab item for customer.

The staff here is so friendly and helpful! Every time I go in here everyone greets me with a smile…read more I always feel comfortable shopping here for anything and everything but especially like their plant section. Their hoodies are also insanely comfortable.

Cody, as I shared with you, my father's words of wisdom are: We are humans,and make mistakes. When…read moreit's pointed out to us, how we respond dictates to the world who we are. You failed miserably. Things can happen, but making promises and verifying that promise for a replacement when you delivered the wrong order, to begin with and when you fail to follow up as promised,, is on you, not the customer. When calling to verify the delivery 2 days past the promised date, it takes 15 minutes to tell the customer you need a couple of minutes to find the order and promise a callback, and an hour later, while landscapers are waiting, a second call is placed. I waited 2 hours for that follow-up call when I called you. All the excuses do not equal taking action. The important piece of this was that this was a very special Christmas presentation that used these lights. My wife started this. Since my wife's passing, this will be the first time they have not been up. This is also the first time all my children and grandchildren will be together. Your lack of basic customer service just ruined a long-running family tradition. I was not asking for a miracle; I was asking for just plain customer service. You and 3 of your employees failed.

Lowes is a great place to go for any of your DIY needs, best place to go shopping…read more I visit them few times a month

Purchased installation of a Ceiling fan and Lowes charged me $230…read more They then passed the job off to the app Angi (think uber for odd jobs) and paid our installer $50. That's $180 that Angi and Lowes are pocketing for doing literally nothing. This is why no one can make a living wage... companies like Lowes pocketing money others earned. I probably won't shop here anymore... shame on you Lowes.

Most of the Co-Op's I hand around at these days are food Co-Op's so going to a farm one reminded me…read moreof going to these when my parents would go to them for their ranch supplies sometimes. The main idea was to kill a bit of time and the hope of maybe seeing some baby chicks even though they are often in these stores on a seasonal basis. Well indeed we did get to see the baby chicks. Many were older at this point and had their own feathers but there were younger furry ones too. The older ones yellow fur was gone but they were still very cute. All different kinds of different chickens here also so quite a nice variety of types. Don't handle them on your own as the signs indicate as a staff member needs to be reached before going further with that. There are lots of other inventory for your agricultural needs and in my mind would be a great place to go to stock up on supplies.

I love the Co-Op. Somehow, they always have everything I need despite SEEMING tiny. Last year, I…read morebought some turkeys and ducks for the first time - which means I go to the Co-Op pretty regularly - food, oyster shell, straw, bug treats, etc... I love that they're ALWAYS WILLING TO HELP. Last year, I wanted a specific kind of duck and they helped me get an appointment for the specific time when they were coming in. Same for the turkeys - they worked with me via email to set up the appointment. It was beyond everything I expected, especially considering COVID craziness. If they're ever out of something at this location, they'll check if they have it at the Monroe location (a quick, 7-8 min drive). Again - always ready and willing to help you out. A big draw is that they have no-ethanol fuel - the preferred fuel for small engines (lawnmowers, weed-whackers... etc.) and you can fill up propane here. So, it can get pretty busy. Completely unrelated to ducks and turkeys, I recently built a gym in my garage - due to COVID - and Tractor Supply was the premier supplier of 3/4 inch horse stall mats - the preferred DIY gym flooring solution. These mats are ALWAYS OUT OF STOCK... and people camp out on the page checking for stock and are driving 100's miles to get them. It's nuts. However, Snohomish Co-Op recently got a bunch in stock. I don't know if this is something they usually have, but I appreciated them getting them in! It's just such a useful place, and I really appreciate it!