My wife decided it was a great idea to remodel our kitchen in the middle of summer, to which I could only reply "sure honey." So, we called Payless because a friend of ours had their kitchen done by them previously and they and highly recommended them. So, I gave them a call and requested the guy who helped my friend out, and oh my goodness, if there is anyone to have kick off the process for you, it's Sean Stern. He's a great guy and really knows his stuff. His professionalism, attention to detail, knowledge, helpful tips, and insight really helped us transform our kitchen beyond what we expected. From there on, the team was incredibly nice and helpful. They kept us updated and made sure we were 100% satisfied before the project was closed. I've dealt with many contractors over the years, and I have to say, Sean and his team made this whole process a heck of a lot easier. I cannot recommend Payless and Sean more. Go with them! read more

Adam AlNasr came to my home on time and with a smile. He is knowledgeable, professional, courteous, and most importantly he has a sense of humor. I highly recommend Adam as he takes his time with his clients to understand their needs. read more

Although I have decided to hold off on my project for a little longer, I had to take the time to appreciate the very exceptional customer service that I received from Ruth. When I am ready to revisit my projects, I will first keep Ruth and this company in mind. Thank you! read more

Carlos from Payless Kitchen and bath was always courteous, professional, knowledgeable and timely. The shower remodel is fabulous --everything works great and we are pleased. Jesse the builder was always on time, professional, knowledgeable, courteous and a great worker. Both were great! Thank you Payless! read more

I just met with Adam of Payless Kitchen. He was exceptional and detailed with all he did for me with a remodel I wish to do.

Today we had an appointment with Delmy Diaz and she provided excellent customer service. Delmy took measurements of our kitchen cabinets and brought in samples of counter tops and cabinets and handles. She is Well prepared and answered all our questions. She made sure she extended the best possible deal. We highly recommend Delmy for kitchen remodeling. read more

We had a great experience dealing with Payless kitchens and bathrooms. From the start the entire team was great; from Catherine to Josh, to Salvador, all of whom were so professional, kind, and helpful along the way. The entire team was very skilled and did an amazing job on our kitchen. We are more than happy with the finished product, our kitchen turned out so beautiful and beyond our expectations! We highly recommend this company for any kitchen or bathroom remodels! read more

Had a great experience working with Jacob! He's knowledgeable, professional, empathetic, and made the whole experience fun.

Ron was very patience and professional in explaining the time required and adjusting to my busy demanding schedule.

We are very happy with the professionalism plus the real great reviews already. Family business, the lifetime warranty for their countertops and the knowledge about what they do. read more

We waited for years to remodel our kitchen, and we chose Payless and we loved the job they did.From the initial consultation, to the install, it was about as smooth as it could get.They make it clear from the beginning that your going to have to get a contractor to do the tasks that they dont do such as ,plumbing,electrical, painting.Once you get those jobs covered, you will be fine.Its a little overwhelming but you will start to see results.A special shout out to Haig,and Carlos, the project coordinator who did a outstanding job of keeping in touch.Thank you guys so much.A+++ read more

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I wish there was a minus 5 stars. Even 1 star is too much for this company. This company is totally not organized to do cabinets or countertops or floors. They work extremely slow, promised 3 weeks tops. Demolition started on 09/10/2024, as of today, 7 weeks and 3 days, nowhere close to finish. Each work is not done right first time. First, installing the cabinets, glasses are too short, doesn't fit, it took 3 weeks to get the right size glasses. 4th week, installed Quarts, skipped one area to cover and didn't measure the gas range space, Range won't fit in. As of today (11/01/2024), they promised me to finish the countertop problems in the eighth week but the work just gets delayed and delayed. They took out the floor tile in 2nd week, after 7 weeks, 3 days later, still no floor. We wanted a vinyl floor, which sales guy recommended. Our big mistake. We should have kept original floor. Per the vinyl guy, there is too much work since the floor is uneven and so they say, they want more money in order to work on the floor, and I agreed to pay extra $4000. But later I find out my floor won't come out right if i do the vinyl due to uneven floor and he cannot correct it. There will be an ugly 3 moldings. With tile, there are only 2 moldings. So I said I want tile back. They wanted more money and since I wanted get this project done and over with, because this is taking too long, I agreed to pay an extra $2000 on top of the previous $4000 for a total of $6000. Obviously, they don't have floor staff so they get contractors from outside. Two different floor guys show up to do work. Actual day to do work NO SHOWS. Their excuse is, current job is not finished or no response at all. Is this a company you want to hire to do your kitchen or floor work? Do not fall into sweet talk from them. They do not take responsibilities seriously and are unprofessional. I got so irritated and frustrated and talked to the sales guy a couple of times, he said he is just messenger. Go figure! read more

Hello. I would like to start off by saying I can't tell people what to do. HOWEVER, I highly recommend Alyssa M to be your interior designer. Not only does she have naturally born talent with her designs. But, she has a love and passion for what she does. I always say don't make dinner well angry because all you will taste is salt and bitterness. But, when you see a design Alyssa has brought to the tablet you could never cook angry again. Due, to the fact how beautiful and elegant she has made a kitchen design or any design for that matter. Alyssa will always be professional and bring her own flare and uniqueness to work. Alyssa M does this line of work out of love and passion . Therefore, you will receive 100% of the upmost patient, respect and talent into your home when you work with her and hire her on as an interior designer. A home is to enjoy and feel at peace. Alyssa M will make sure your home is enjoyable , peaceful & designed to perfection. read more

Ruth, was very helpful. Hoping to work with Payless kitchen on all my projects. Needed to do both bathrooms and eventually all the floors in the house read more

My experience with Payless kitchen cabinets with very good the agent that helped me her name was Ruth very helpful very nice very pleasant to speak to she answered all my questions and she helped me with all my concerns I highly recommend Payless kitchen cabinets read more

Best thing about this process was my amazing project manager Katherine-- any issues that came up were immediately addressed and solved. All of the vendors as well were professional & knowledgeable-- especially Liu who had to come out a few times to trouble shoot. My decision to use Payless Kitchens was decided when I found out that I qualified for zero percent financing in this Kitchen remolding journey. Many thanks to all in this company. read more

Thanks to Payless K & B for sending me very professional and negotiative person Adam Alnasr . He explain to me everything very nice. And I look forvard to work with him in future again Rahima Rajabiy read more

Ruth was very helpful and nice although my project was out of their area unfortunately.

Good morning everyone. I am pleased to say and to give the consumers this information about Payless Kitchens and Bath. They, "Payless Kitchens and Bath", made me eat all of my words even the periods. As a consumer I have never experienced such on the spot customer service that I have received from Payless Kitchens and Bath. 30 minutes after leaving my unfavorable review, I received a call from another supervisor of the company (which has never happened before, not even from Costco. I'm still waiting for their response and it's been over 1 month that one of their vendors ruined my bathroom, and Reborn just doesn't care one way or the other). The supervisor at Payless Kitchens and Bath, sincerely wanted to know what was the issue. After explaining the issue, (I believe her name was Eva, if I got it wrong, please forgive me), the supervisor stated, "please give us another chance to get this right. I'm sending over three of my top employees to evaluate, and give you what you need to right this wrong you have experienced from Reborn, and an estimate on the work to correct the problem". I remember this quote from the Bible, "Let he without sin cast the first stone." We all make mistakes, but a company who own's it and practice it, is a company lead by God (in my opinion). I am a retired Director of Nursing. My job was to ensure your loved ones received the best quality of care we could provide at all cost. Believe it or not, not all nurses are cut from the same cloth. Some nurses are only in it for the money, just like some companies are only out to take what they can take from you. Well Payless Kitchens and Bath is not one of these companies I'm proud to say. Payless Kitchens and Bath owes me nothing, but yet and still they sent out their best workers to evaluate what another company has done for absolutely nothing. That's right, it cost me nothing. When these professionals arrived to my residence, they were kind, courteous and about business. Now mind you, I had people come to my home to give me a quote on a remodel many times. It takes about 15 minutes. Not these professionals, to assess the damages and repair of my newly, terribly, disastrous remodeled bathroom by Reborn took about 1 hour. These professionals charge approximately $100/hr. I had 3 professionals. 3 time 100 is $300.00. Payless Kitchens and Bath charged me nothing. Not only did they charge me nothing, I received a detailed report of all the improper work that was conducted by Reborn including pictures and explanations of how the work should have been done. Hopefully you all know what happens when you speak out against injustice, you become a target. Well, Payless Kitchens and Bath spoke out against one of their own for justice to the consumer. Just a few people who spoke out against injustice.... John F. Kennedy, Martin Luther King Jr., Malcolm X. Yes, when you speak out against injustice, you join this elite group. I'm not saying it's Payless Kitchens and Bath's first time speaking out for injustice, I'm saying they speak up for the people. If you are doing business with anyone as a consumer, you want a company with integrity..... Payless Kitchens and Bath. Lastly, this is also very important. Consumers you have to be careful of who you let in your home. My wife is a very Spiritual person, she is teaching me that some people carry's negative energy with them and they leave that negative energy in your home once they leave. My wife never met anyone from Reborn, so she wasn't able to receive a positive or negative vibe from anyone. However, after the personnel from Reborn exited my home, my wife stated, "There's negative energy in this house and I don't know where's it's coming from." I stated, "some contractors just left". My wife began sagging our home right away to get rid of the negative energy. When the professionals from Payless Kitchens and Bath left our home, the energy that was left was equal to ours, Peace and tranquility. I stated that to say, if people come to your home with negative energy (and its energy you can't see because it's disguised as positive), the quality of their work is going to show. Again, thank you Payless Kitchens and Bath for being one of the Good Guys. PS... I got all my Money back $14,222.00 read more

I had a tub taken out and a shower put in and they did an excellent job. They were on time, professional and did a good job keeping my place clean. And they finished ahead of schedule. I would use them again for any future work. read more

Ruth was very personable and did a great job explaining that they did not service Palm Springs.

Very professional & detailed . Ron was very helpful in setting up my home estimate. Thank you

Ruth was so informative and helpful. She actually went on the details of what they can and can't do. Is he offered financing and 50% off on the installation. read more

I wrote a review of Payless Kitchen Cabinets on February 24, 2024 in which I described a problem I have with the cabinets they installed in my home about five years ago. The owner of Payless wrote a response, suggesting that I call the company and they would rectify the problems with the cabinets. I called Payless Kitchen Cabinets last Monday, February 26. The person who answered the phone said I would receive a call back during the week. There was no return call. My experience has been that there is no one at Payless that will deal with a problem concerning their cabinets. So one can assume Payless Kitchen Cabinets does not stand behind their products. read more

Delmy is an amazing Designer! She's very detail oriented and a very caring person. In all the years of working with her, she has always been very helpful. read more

Everyone at Payless Kitchen & Bath are excellent. I would highly recommend. From Sean at the initial planning, Sarah coordinating & keeping me updated & Humberto and his team doing excellent work. I will definitely will be Payless again when I plan my kitchen project. Thank you. read more

We are very happy with our new kitchen, Sean was very nice and explained everything, Thank you Payless Kitchen cabinets! read more

Payless Kitchen Cabinets - My new kitchen - General Contractors Near Me - Glendale, California

Okay, so UPDATE: Compared to a more expensive contractor that's currently working on our flooring and two bathrooms, I have to give this company props with management and timeline. They're detailed with their to-do list and deadlines, they're very communicative. They'll tell you what you need to choose, where, when, how, and are available for questions that might require painstaking explanations--Though admittedly there is some delay with the countertop, that has more to do with supply (cursed COVID real estate/remodelling market frenzy). Just really wish they had electric and plumbing too, that'd make things easier, but hey, they're called Payless Kitchen CABINETS for a reason. read more

We went through the quote process with PKC. Our specialist was Haig. He was very friendly and helpful, and he was able to answer all of our questions. You can tell that this company has a massive schpiel that all their service reps are required to use. There's a lengthy presentation with lots of "use a licensed contractor" and "we're the best for these reasons" stuff to support their legitimacy. I think this is to create trust between contractor and customer since, as we all know, contractors are notoriously sketchy. The presentation had dozens of scary statistics about people being scammed and all of that... What was nice was that Haig took a long time to go through ALL of our details with us. What I don't like is that we had to spend an hour listening to things we already knew about the contractor process. Also, their quotes do not provide a step-by-step breakdown of cost... It's just a blanket cost. Finally--cost. The pricing of this place for pre-fabricated cabinets (known for being "cheaper" than customs) was the same as the verified license contractor I am using for all custom cabinets. Their flooring install price for my 1800 sqft house was also 20grand... We just paid 13grand and got the floors done by Marathon Triad, which has some of it's own issues, but still... 7g difference? Crazy expensive. This place is absurdly overpriced for their products. Again--Haig was great. But the pricing is just outlandish. read more

Haidee was a charm to work with! The team was responsive to my request and communicated with ease.

Amazing customer service, team was great, my bath remodeling turned out amazing. Definitely would recommend.

The experience was a process. Had somewhat of a slight communication problem with my project coordinator, Yaran, however, she worked over & beyond to make sure I was satisfied in the end. The contracted workers were knowledgeable and easy to work with. In all my kitchen turned out beautiful and I love the final results. read more

Payless Kitchen Cabinets - General Contractors Near Me - Glendale, California

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Adam Alnasr has great customer service and is very knowledgeable in the product he is selling I do recommend him for any future projects

A refaing project that was to take 3 to 4 days possibly maximum five starting on May 18, 2022 is still going on to this day up to June 14th. Almost 1 month from start of project. Demolition was done brutally and without checking the work order. 5 doors were to be refaced not 9 doors. 4 good doors were tossed. Sub-contractors big mistake. To this day they are still not refaced. My electrical outlets were coiled, one could not be reinstalled, but the other one for my refrigerator is still coiled and not reinstalled. Microwave cutout is particularly completed a 2" hole has to be cut to reach the electrical outlet. So therefore our microwave is not installed. My newly painted walls are all scuffed up. My cutting board was removed, not sure how that will get rectified. Pictures attached are few, there are many more but i was not able to post them. My back yard still has some of their tools, facing that I covered up to not get sun damage, and railings left staggered. These photos are how they left my home on the last day they were here 27th of May. At the beginning my calls were answered. Starting June 2022, no communication until finally my representative returned my many calls. Cabinet handles we were short on still have not arrived to our home. Today I was told sub-contractor will be here 6/14. Lets see if they really show. The supervisor which is now manager has not bothered to call me back and has ignored all my phone calls as of the end of May. I called her early June to no avail. I do not recommend this company to do refacing, there sub-contractors are doing an injustice for this company. I would be embarrases to have such unprofessional people out in the field representing my company. Payless Kitchen Cabinets has totally disappointed. Refacing is incomplete. Frustration is not a big enough word for all the inconvenience we have been put through. Saga, still going on....I strongly recommend to research this company fully. That is my mistake. I own up to that. read more

We were in desperate need of a bathroom remodel (1980's bathroom) and Payless made the entire experience effortless and affordable. The initial consultation with Justin was terrific. He took his time to understand our needs and price point. He gave us several options to choose from. After we selected the materials he gave us a time phase breakdown as to what would happen next. Next we met our project coordinator Lynette and she doubled check with us to ensure that our order was correct. She was very professional and friendly. When it came to the installation portion Ricardo and his team we amazing! They made sure our staircase was protected so nothing they to removed would damage our wood floors. When shutting off the main water valve the handle broke. A worker named Jesse called his supervisor and go or permission to cover the cost of the repair. On the 3rd and final day of the install Ricardo and his team returned to complete the rest of the work needed. He was very professional and friendly. They took great care to make sure we were satisfied with our new bathroom. Rain followed up with a visit to ensure we were complete satisfied with our whole experience. This type of customer service from start to finish was excellent! Thank you Payless! read more

Payless Kitchen Cabinets - Beautiful! - General Contractors Near Me - Glendale, California

Very professional and friendly. Ron had great customer service and answered all my questions.

I have jay markely as the rep who came took measurements and was very very patient with me in choosing colors of everything! He is extremely polite and honest. I cherish people who are authentic and he is definitely one of them . He has definitely made me decide to go with the company for my bathrooms which I will post before after pics soon . Thx jay a lot read more

Thank you Payless Kitchen Cabinets for a great job on our kitchen remodel! We really enjoyed working with Sean Stern, the cabinet installer Nick and his wife, the demolition expert Rudy and his team were fantastic to work with! We are very happy and even when things go wrong (and they can and will), they were on it to help with the timeline, expectations and resolving issues quickly! The best thing is that if you have questions and need advice, Sean is always available to help and apply best practices making the experience smoother and help you get the results you want. read more

Fantastic! Adam was so patient, kind and understanding. Highly recommend at least having a meeting with Adam Alnasr. Couldn't have been a better experience! read more

The salesman was very personable and knowledgeable. He gave me a good deal on the service and kept me notified what was going on. The workers were very competent and finished the job early. I am very happy with my new shower and bathtu! read more