My experience with Sam and his team was excellent. If you are looking to partner with someone who will see the project through tip to tail Sam is your guy. We found out that our bathroom shower wasn't sealed correctly and were faced with having to re-do our bathroom. We started the process looking at Floor and Decor which was fine but felt impersonal. My husband suggested we stop by Glendale Tiles and Tops which is in our neighborhood. It was there that we found our dream tile for the shower statement wall. Martin and Abel were the team who did demo, tiling, constructing the new shower etc. They were lovely to work with. Martin is a very talented tile installer and Abel was his right hand man, always professional and hard working. They set up and protected our floors every day, were very clean and considerate and maybe most importantly did an excellent job. The electrician and the shower door guys that were brought in by the team were also very kind and good at what they do. Whenever we hit a snag or problem - for instance we had to figure out placement of the mirrors and that was a bit of a puzzle, Sam would come by noodle on the problem until we came to a solution. We ended up buying a vanity base and Sam made the vanity top - we used the same quartz on the shower bench, looks great. I couldn't be happier with the final result. It's truly a dream bathroom and we had a wonderful experience. read more

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Seems like a little shop from the outside but once inside, Glendale Tile & Tops runs deep and showcases many floor and wall tiles! Everything is strategically placed, so much variety! Sam warmly greeted me and was very helpful at answering all of my questions, including helping me choose my floor and complimentary wall tiles. Prices are more than fair here (and yes, I did shop around before coming here!) There doesn't seem to be a parking lot but there was plenty of parking when I arrived mid-day. I parked in the residential street around the block, a very short walk to the shop. The shop is located near Brand Blvd. where all the car dealerships are so very convenient to find. I highly recommend checking out Glendale Tile if you are remodeling/renovating your bathroom or kitchen! read more

Extremely confrontational owner. I parked my car on the street , there was a wheel chair that was clearly trash in a parking space, I was on a busy road so I quickly moved it out of the way. When I got out of the car the owner was already there screaming at me asking why I moved the wheelchair in the drive way. He was clearly looking for a fight . Yeah a man yelling at a woman - great look. I explained to him that I wanted to park and then move it to the trash but it was a busy street and I needed to get my car out of the way. He rolled his eyes because he didn't believe me and kept telling me to do it then. I told him I would only do it if he left me alone. I didn't even get a chance to walk into the store. Based on other reviews the lack of customer service seems to be a trend. Picking a fight with a random stranger over something so small does not deserve to be rewarded. Do yourself a favor, take your business elsewhere. read more

Glendale Tiles and Tops - Outside - Kitchen & Bath Near Me - Glendale, California

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i'm looking to help some people redo their kitchens so I thought who did I use? Well this is super long overdue but it was Glendale tiles and tops and the person that I dealt with was Sam who's still there. And when did I use them in 2009. It was one of the most pleasant experiences I ever had dealing with a company. Sam was so fair and on top of things 17 years later, I can only say he was excellent and no one has ever come close to how good he was heard he did the demo he installed all the cabinets and Granite and extended the granite into it over a hanging window area. He beat the Home Depot price by at least 50%. And provided me so much more I installed the sink and the dishwasher but other than that, he did everything. read more

I went here to buy new flooring and the service was great. As a lifelong Glendale resident, I would say this place has the best floors. Thank you for being a place I can go to for great service. read more

Glendale Tiles and Tops remodeled my kitchen and did a fantastic job at a good price and on schedule. Sam was a joy to work worth and went above and beyond to get everything done. His input and design ideas were excellent. The materials were good quality and professionally installed. Very happy with the results. read more

I've used Glendale Tiles and Tops for several projects and multiple homes now. Sam is wonderful! He always finds what I'm looking for and his prices are great! I had installed a new set of cabinets and needed to match the existing granite, Sam was able to find a matching reminant that saved me a ton of money. I called on a Monday and my project was completed 11 days later. The installation crew is professional, clean and quick. I couldn't be happier with the end result. Highly recommended!!! read more

So happy with my new kitchen counters snd backsplash! Sam was so great to work with and made sure everything turned out perfectly. Highly recommend! read more

Glendale Tiles and Tops - Kitchen & Bath Near Me - Glendale, California

Sam and his crew are A+++ for excellent service, great prices and selection. I worked with Glendale Tiles and Tops in 2012 on a gorgeous renovation and knew exactly who to call when doing another kitchen. It's just beautiful, with so many extra touches. They get the job done quickly and beautifully - punctual, efficient, friendly and detail-oriented. Sam is a great creative problem solver and cares like it's his own house. Can't wait til the next time! read more

Glendale Tiles and Tops - Kitchen & Bath Near Me - Glendale, California

Glendale Tiles and Tops redid our Kitchen, Nook and Laundry room and I could not be happier. Sam and his team are top notch - they know what they are doing and they work quickly. Sam guided me through the whole process from start to finish. That's the best part of going through Glendale Tiles and Tops - they are a one-stop shop - they do the demo, the floors, the cabinets, the tiles and the counter-tops. You don't have to deal with multiple people trying to up-sell you at every turn. Sam is also excellent when it comes to fixing problems. In any remodel there will be problems and unforeseen issues - but Sam always figured out what to do to solve the problem within a day, and had a solution that was not just satisfactory, but made the whole project better. I am extremely happy with the work that Sam and his team from GTT did and I recommend them highly. read more

As a Property and Project Manager, overseeing 7 family owned residential apartment buildings in Los Angeles, I have worked with Sam and Glendale Tiles and Tops for over 10 years. We had successfully completed more than 100 projects together and Sam and his team are always professional, responsive and do an outstanding job. Sam cares about his reputation and developing long term relationships. The kitchen and bathroom cabinets his company has installed in our apartment communities have held up wonderfully, in some cases for more than a decade now and with multiple tenants turnovers. Glendale is a family owned business and Sam and his teams are easy to communicate with, he returns calls, shows up at job sites as needed and his workers are professional and respectful. On a personal level, Sam is honest, cares about his reputation and is a true gentleman. For price, service and quality, I have found Sam and Glendale Tiles and Tops to be one of the BEST vendors I have ever worked with and would highly recommend them. read more

Sam is awesome, they were a huge help with our project. They gave great advice and even tried talking me out of the very expensive stone I wanted for one he thought was just as good. We are so grateful for this place! read more

I give this place 2 stars because of Ruben ( he deserves even 10 stars) otherwise no star at all!! speaking of customers service at the tile pick up location!! This guy has ABSOLUTELY NO MANNERS!! No hi no bye NOTHING!! he needs to take some customer service trainings. read more

In my experience, a company is only as good as the people running it. My boyfriend's Yelp search yielded Glendale Tiles and Tops, and from the very first meetings with Sam, we found him to be honest, thorough and 100% reliable. His daughter/business partner Tania was very efficient and pleasant on the phone and in email providing me with quotes (which beat everyone else's), though I dealt primarily with Sam. He showed up when he said he would (my biggest battle with contractors) and did what he said he'd do. And more. Much more, in fact. And over the last several weeks of remodeling the kitchen and three bathrooms in my rental house, he's become what I'd consider a trusted friend. From the many excellent design suggestions he made that fit my budget, to the umpteen dozen trips he and his men made to Home Depot and my house to help me with handyman/electrician/plumber jobs that would've cost me a bundle otherwise, to the homemade salad he asked his men to bring to me when he knew I'd probably worked through lunch, Sam proved over and over that he genuinely looks out for his customers and will always go the extra mile for them. In addition to the porcelain tile floor, granite counter tops, travertine back splashes and oak cabinetry that look amazing, he thought of many little extra touches that make my house stand apart from other rentals, like installing leftover granite pieces on the kitchen and bathroom windowsills and along a wall ledge -- gorgeous! As a woman and my own general contractor, I found Sam to be a breath of fresh air in all the important ways. He's honorable (always treated me with kindness and respect, as well as making sure I agreed with every single line item on his invoices), helpful (always asking what else I needed), a good communicator (consistently answered calls, texts, emails -- even briefly while on jury duty!) and very friendly. The men who work for him are the same, always trying to do their very best with a smile. All said, it's a wonderful family-run company that makes me feel like part of the family. read more

Glendale Tiles and Tops - My kitchen by Glendale Tile & Tops - Kitchen & Bath Near Me - Glendale, California

Salesman had no idea about recent trends in thicker and thinner kitchen countertops. I asked him to bring samples of quartz with concrete look and he brought only two and said I'd have to come into the showroom to see more. He was unwilling to give even a range of prices per sf. Then calls back later with a quote (no details) and a price 50% higher than others (for less features - a long story). Overall a total waste of my time. Buddy, if you're reading this, this is not my first purchase and I'm probably older than you so your condescending tone and attitude cost you years of business. read more

We've done business before with Glendale Tiles & Tops so when it came down to do my own kitchen, I looked nowhere else. The owner, Sam and his daughter Tania are very friendly and offer their one-stop shop to do any size kitchen at a very reasonable price. They worked with my layout and fine-tuned it for construction so overall it went very smooth... and only took two weeks. My kitchen transformed to make the most use of the space with all modern features that make any homeowner proud. His staffs are the most friendly and they'll take care of you. Just make sure you do your own homework and everything will go as planned. I highly recommend these guys! read more

Glendale Tiles and Tops - Before - Kitchen & Bath Near Me - Glendale, California

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After going through a lot of different contractors and cabinet places Sam really made it easy for us. Any issues we had were taken care of very quickly and we are really happy with our kitchen. read more

Glendale Tiles and Tops - We got the white cabinets and grey countertop at Glendale Tiles and Tops. - Kitchen & Bath Near Me - Glendale, California

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This review is long overdue. We renovated our condo last november (around thanksgiving). Found Glendale Tiles and Tops through yelp. Sam helped us through the process, he is very patient and helpful. We renovated everything in kitchen(floor, cabinets, countertops and plumbing), 2 bathrooms+bar area(Cabinets and countertop). Sam spent tonnes(weekends/holidays) of time with us to finalize cabinets, countertops and tiles. Demolition, hauling, plumbing and Installation is very quick and efficient(on or ahead of schedule). There were some minor issues with installation with cabinets / flooring that were taken care in timely fashion. Sam and his crew also took care of several things like installing microwave, bathroom toilets, fixing laundry room doors to fit new drier washer, hauling away huge old mirrors that were not part of original discussion. Sam worked with us 3 full days(made several trips) and lent us 20 sample tiles on a much smaller project(fire place). He was genuinely cool when we decided to fix it later. read more

I drove all the way from my place in West LA to Glendale to find GTT after striking out at several closer places with bad customer service and outrageous prices. Tania and Sam were extremely helpful and patient in helping me decide on my options, giving suggestions to save on cost -- no matter what you pick, their prices are completely reasonable and much lower than any other places I found. Sam even drove out several times to look at what I wanted to do with my kitchen and take precise measurements before work started. Once I decided, they scheduled their installers around my work schedule and the schedule for delivery of my appliances. The cabinet and counter installers were professional and courteous. Long after the job was done, they continued to help me when the plumber recommended by my neighbor ended up being a complete moron, and acted as the go-between between several scheduling fiascos to get their plumber out to me. My only quibble is that their workmen didn't do such a great job in some smaller areas, probably only noticeable by me, but still. They cut one of the outlet openings too large so there is a visible hole in the granite peeking out from under, and they wouldn't wait until the microwave installers finished up, so the microwave ended up having to stick out an extra half-inch or so further than I'd planned. Also, I thought the counter part that sticks out should have a cleaner look, instead of the wood showing if you look at the underside. Still, Glendale Tiles & Tops is the real deal. Support a terrific family-run small business. read more

Quick shoutout to Glendale Tiles & Tops who saved us when we needed a small piece of stone for a shampoo box shelf. Sam opened the store for me and gave me several stone samples to take home with me same-day since our tile guy needed it ASAP. Sam is awesome, and the shop has TONS of options! read more

My husband and I have moved 6 times in the last ten years, so we've had our share of home renovations. Sam and Tania operate one of the best businesses that we have dealt with for home renovations. Not only are the prices very fair for materials and labor, but I would say that their customer service is beyond exceptional. We recently did a 4200 sqft full renovation that included a large kitchen, 4 bathrooms, and a bar. Sam and Tania were very helpful throughout the Entire process. They will answer every call, every text, and every email within an expeditious period of time. My husband is an engineer, so has very high expectations for material and installation quality - both of these were met by GTT. There were some hiccups throughout the process, as with every large renovation, and Sam and Tania worked through the challenges in a very professional manner. With competitive prices, one would think of cheap material - this is not the case with GTT. We were pleased with how good the cabinets looked for the price we paid. We highly recommend GTT, and trust that you will be happy with your selection. read more

In order to redone my almost 50 years old kitchen cabinets ,countertops and bathroom I have checked so many places on line and by visiting. In terms of price,quality and fastness GTT is the best. Thanks all , 'Terminator'- Orly -- 'Plumber,Electrician' True Gentleman Nail -- Designer Tania and Big Boss Sam you rock. Now I have very modern beautiful Cherry kitchen cabinets and Granite Countertops and cherry Bathroom Vanity in a week with a Reasonable price. I also had HOA requiring $ 1 Million liability insurance and they took care of it too. I highly recommend GTT anyone read more

We had our kitchen redone and we are very pleased with the outcome. Sam and Tania were very helpful in every part of the process. It was a very easy transaction. We highly recommend them. Jim & Carmelette read more

My house was built in the 1950s and my wife and I love it, even though the kitchen was sorely in need of remodeling. Suffice to say, we began what we thought would be the long and arduous process of developing and implementing a remodeling strategy for the kitchen. We knew the basics and pretty much what we wanted - new counters, sink and backsplash. Keep in mind, colors and materials would be tricky for our kitchen. A quaint 1950s galley kitchen is not going to work with granite counter tops and steel appliances. That's way too modern for us and stylistically just wouldn't work. Glendale Tiles and Tops was our second destination as we began visiting tile/counter shops. We first met Tania who was very personable and knowledgeable. More importantly, she was down to earth and quite friendly, a pleasing departure from the lifeless drones that patrol the corridors of Home Depot, Lowes, etc. My wife and I were both impressed by the store's inventory and displays. It's much bigger than it appears from the street. There are numerous color and material samples as well as mock interiors available to peruse when trying to pin down a design scheme. Sam visited us a couple days later and we were more than satisfied with the scope of work, estimate and time frame. He agreed with our design ideas for the kitchen and showed us additional backsplashes that we might like - one of which we ultimately choose. Sam was extremely gracious and thorough, so much so that he contacted us when the materials arrived since there were color deviations and he wanted to make sure we saw the actual materials prior to installation. These variations were very minor and possibly not even noticeable to the untrained eye. Nonetheless, Sam had the foresight and courtesy to double-check things, which my wife and I very much appreciated. The kitchen remodel, including demo, was completed in about a week's time and we are thrilled with the result. Synthetic quartz counter tops blended with a marble backsplash of varying earth tones has dramatically improved the appearance and character of our kitchen. Sam's crew also applied faux panels to 'conceal' gaps between the range and cabinets on either side. He suggested this and included it as part of the overall renovation - a personal touch that we are genuinely thankful for. We were so pleased with the process and the finished product that we proceeded with remodeling the bathroom shortly after the kitchen was completed. The new bathroom tile was originally lined with standard metal flashing, which was a mistake on our part. It just didn't complement the quality and look of the tile. Sam came over - on a Sunday no less - and we discussed solutions for over an hour. We ultimately decided on marble pencils slightly thicker than the tile to create a border of proper proportion and that needed 'finished' look. The result was wonderful and exactly what was missing. Sam also utilized excess tile to create a subtle ledge along a shower window. Yet another personal design touch on his part that added needed nuance and improved the overall project. Aside from the design and quality of work superlatives, Sam and Tania deserve to be praised for their integrity, kindness and helpfulness. They genuinely look out for their customers and are willing to do whatever it takes to make them happy. We all know that a business, any business, is only as good as the people that run it. With Glendale Tiles and Tops, I can say without any hesitation that Sam, Tania, Charles and the rest of the 'crew' are as good as it gets. I would highly recommend them for any and all tile and counter work. A fantastic job and thanks again for everything! read more

Sam makes it easy for selecting designs, material, and scheduling. His price was among lowest out of 4 estimates, and he made extra efforts and trips to finish off the project without pain and without regret. Doesn't over-charge you because you paid by credit card, nor doesn't add percentage on those little materials (tubes, pipes, etc) he'd purchase from Home Depot which makes it a lot convenient for me. On my total remodeling project, 3 other contractors were involved and Sam was the only one that did not need any supervision. Money is well worth and not expensive at quality job well done. Will definitely hire for more jobs in the future! read more

Sam is amazing! We just completed an extensive kitchen remodel with his help and are so excited with the results. Sam consistently exceeded our expectations with his wonderful customer service and attention to detail. If things weren't quite right, Sam would fix it at his own cost. He was not satisfied unless we were satisfied. Weekends, evenings, no matter the time, Sam was there if needed to answer questions or to come by and check on things. We couldn't be happier with the personal attention we received and our amazing new kitchen! We definitely recommend Sam and his team! Thank you, Sam! read more

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Best service ever. Sam is amazing. He listens and gives you alternatives if he doesn't think it'll look good. He's an amazing and very knowledgeable individual. I'm definitely recommending and using again for my next place. read more

Glendale Tile and Tops gets an A+++ in my book. They did an awesome job. I compared their prices with other contractors and they were the lowest by far. They pay attention to all the small details and they get the job done fast. I have 2 kitchens that was needed a complete gutting and redo and they did everything from the demo to bringing in granite and cabinets, installing them, installing appliances, and putting the final finishing touches on there. I was surprised how fast they were able to get in and out with all the work they needed to get done. They have a wide selection of cabinets, granites, handles, and the self closing hinges which I really love. They brought my stone age kitchen up to date with the modern world with all the amenities of granite, stainless steel appliances, and travertine tile. They offer a fast, friendly service, at the lowest price possible. I will definitely use them again =) read more

Very disappointing! With such glowing recommendations, I anticipated a very pleasant exchange. Unfortunately, that was not to be. I recently had a large portion of tile flooring replaced and had some surplus tile remaining after the job was finished. I called Glendale Tiles & Tops for an estimate to re-tile my 2ft x 7ft fireplace hearth. The representative who answered the phone advised me that GT&T only installs material purchased in their shop to avoid any problem that may arise from the material itself. It seems to me that we could have come to some sort of "hold harmless" agreement that would satisfy both parties. Yet established policy won out over the desire to gain a new and potentially happy customer who would go on to write another glowing review . . . instead of this one. C'est la vie. read more

Final update, Yelp, can I give 6 stars? We got our center island hangover part cut off! Sam sent his crew over (5 people total) just to take care of this small job. His guys carefully took my counter top, cut down the rough top, brought the stone fback to the shop, and came back at the same day to install it! TADA!!! The finish product looks perfect, you can't tell it was cut, it looks just like a brand new one we would've bought! Very pleased with Sam's crews, they were prompt, responsible, and clean up after themselves! And what the best was, Sam didn't even charge me the extra for taking the counter top back to the shop to cut it---his original quote was just for the crew to cut it in my place, to take it back it would've cost more according his guy, but he was so kind and just waived it! And the price---believe me, I've done my homework, nowhere else could beat them. Overall, this has been the BEST experiences I have ever had with any business in LA,love them!!! We need more business like this in this city, one that stands by their service, and run their business with pride and honesty. Thumbs up BIGGGG TIME!!! Look no further if your need tiles or counter tops, here's your place to go!!!!! ------------------------------------------------------------------------------------------------------------------------------------ Updates, So after several phone calls with Sam at the same day, I came in last Saturday to see the materials, and get a quote. And guess what? Sam talked me out of what I was originally thinking! He basically turned away business to save my wallet from shrinking and offered a solution will just as satisfied, which is cutting my center island counter top, instead of changing it. He even came to our place to actually see how it will be done, and schedule it within 3 days for someone to come over and do the job. We were also thinking of changing the backdrop of the counter top to tiles, but he said those are good stuffs, save your money, it looks good, don't change it! I've been searching for contractors to do some work for our place, and to be honest this has been quite a frustrating experience. I've never met a business man who is genuinely thinking of your best interest, instead of trying to make as much money as he can. Honestly he already gave me the lowest quote on the center island remodeling, but he walked the extra mile, and offered a solution that is least wasteful, and also best in the outcome. I AM TOUCHED. No mention besides that, he's such a funny and friendly guy, he greet everyone like an old friend, and made the conversation very enjoyable. -------------------------------------------------------------------------------------------------------- We want to cut off the extension part of our center island counter top and I found this place through yelp. I talked to Sam and he's very responsive, patient and offer variable solutions for me. I already like him! Will come in and see what they can do for my center island, look forward to it and I will keep updates here so hopefully can help those have the same need as me! read more

Not friendly. Not helpful. Very disappointed. Ignored when I walked in. I wish they were more helpful. Prices are over the top. Ridiculous

Congrats- you are Yelping before spending thousands on a kitchen or bath remodel- I did the same and found GTT. I am the guy who knows EXACTLY what I want ...I do all my homework..I go to all the big box stores, watch the DIY network- I'm an educated consumer, and speak up when it's not right, and boy do I want to praise companies like GTT who get it right. This company is as good as it gets... I did granite tops in the kitchen and bathroom (the pricing and financing allowed me to add the bathroom as well). What is great is they can do it all- you don't need one guy for the plumbing part, one guy for an electrical switch, one guy for the ..you get the point...one stop shop. Sam (owner) manages his crew- and that can be a tough job... ever deal with contractors? Call a box store and ask for the XYZ dept. time it... when you call GTT, you get Sam's cell phone immediately, who is happy to hear even a concern or two you have- even drive by a time or two...small bean's in the scheme of things, but a big deal to you, ... You got it, it's handled to your satisfaction. Tania his daughter works the office, she's a pro- friendly, knowledgeable- you just get the sense you made the right decision from the beginning. It's a family business- they take pride in it- it shows. His crew is GREAT -they work their asses off - you'll want to offer more than water, next time, I'm getting them dinner- seriously. They will go out of their way to make it right, and with a smile-VERY friendly people. Most important to me- integrity, honesty, and work to your satisfaction- AND friendly to boot!! Construction is always stressful- you know it's gonna work out when you work with these guys. You get a great deal, and you know have found a "go to company for bath/ kitchen remodels..." I will use them again for any future small or large projects I have- and recommend them to anyone who will listen or who compliment my granite tops. The only con is you feel guilty putting your coffee maker, steak knives and microwave back on the counters- it takes away from how beautiful the counters look! Thank you everyone at Glendale Tiles and Tops I truly appreciate you and your work. Don Look no further peeps- this is the place for remodels! read more

This is run by the owner and his daughter, who happens to know immense amounts of kitchen and bath counter top and floor knowledge. It also helps that she is young, vivacious and super duper-ly cute. They have a granite yard in the back and offer the lowest prices for quality materials and knowledge of all installations. You can even hire them to install. This is a stone store. So if you are in the market of re-tiling a kitchen, bathroom or house room, this is the place to be. And they even offer mosaic and marbles. Very young, very progressive, very smart and easy on the wallet. read more

If you are looking for a great customer service and quality of job this is the place to be!! Sam is amazingly helpful and he will spent time with you until you are satisfied. We have remodel our bathroom as you can see the pictures, we are so happy with the outcome. Since it came really nice we used him for kitchen remodel also. Best choice ever!!! After remodeling for years I realized that it is hard to find the good contractor with great care but here it is. Thanks Sam!! ^-^ read more

Glendale Tiles and Tops - Bathroom remodel - Kitchen & Bath Near Me - Glendale, California

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My husband and I took off early from work today to check this place out to supply tile for our kitchen, and two and a half bathrooms. My husband shows up first, is ignored by the owner (?), who leaves to run an errand. He arrives about 10 minutes later, fine. I ask him a price on a particular tile. He asks how big the room is. I tell him it would be for the kitchen, 13x9.5'. He tells me that will be expensive. Ummm... did I wear my rags to the store today? After 10 minutes, he tells me it's not in the catalog, and can get me a price tomorrow (Saturday) because the warehouse is already closed, but it will be expensive. I ask him what expensive means, and he says he'll have to tell me tomorrow. I ask him how long it would take to order. He says he'll have to tell me tomorrow. We ask him prices on about 3 more tiles, which he gives us, then when we ask whether any of them are in stock, he says he'll have to tell us tomorrow. I ask him his hours tomorrow -- 10am - 3pm. I ask him if we show up at 2:30pm, whether the places will be open for us to get the information. Actually, he says, they're all closed until Monday. So no, we wouldn't have any information tomorrow. Thank you for wasting my time and treating me like I'm not a serious customer. My business will go elsewhere. I would have given 1 star, but the selection looked pretty good. Too bad we couldn't get any information about it. read more

I'm so glad I found this shop on Yelp! As a contractor, I'm always looking for good specialty shops that have great products, great prices, and great service. This shop has all the above, they really helped in the success of my remodels. They'll give you the attention and expertise that some places wont....(home depot), and you'll make some new friends. This is the only place I go to now for my tile and tops. Thanks Sam, I'll be back! read more

The customer service that Sam provided was top notch! He was very attentive and the pricing was the best valued quote we received. His crew worked quickly and carefully. Very satisfied with our renovation! read more

Well to begin with, Tania was truly wonderful. She not only tried to help, she went way out beyond the usual. She was pleasant and helpful. Tania even came out to our home to asses the kitchen. Tania is very skilled with ideas and we took many suggestions, but still stuck to our real likes and happy we did. Sam, Tania's father is a very nice and helpful man. The job they ended up with at our home included some mistakes made by their installers. However, they were all corrected to our agreement and even though it was a rough time having several problems happen, Tania and her dad were very honorable to cover what was their responsibility. There was an item that seemed to be lost in the transaction and that was our fault for not having them write it down because when it came time for GTT to own up to what was promised it fell through and Tania said she did not agree to that, but once again, it was not in writing. My suggestion is if you use GTT, and I highly recommend them, that everything is written down as to not get any confusion and to keep in good relationship. We absolutely knew we were correct and there was no confusion on our part of what was agreed, but Tania had no memory of the promise. We're not surprised, because they really work hard and it could have been forgotten by Tania, but if we were to do it over again, EVERYTHING would be agreed on only in writing. We think they're honest people, but we think all agreed things need to be in writing and this was a good lesson learned. Now how does our new kitchen look? GREAT! We are so happy we went beyond and purchased a different sink and faucet from a different supplier because of the limited selection at GTT. The cabinets look fantastic, although we would never have Grand J&K Cabinetry installed ever again because the company is very difficult to deal with. We had one cabinet door that was clearly a factory screw up and they gave us such a hard time to accept responsibility; plus they won't deal with you directly.! They won't even transfer the call to a manager. They will have nothing to do with the owner of their product! It's not like dealing with any other kind of company, like a furniture company, or computer company of electronics company who back their products. They make you go to the company who installed them, thus being Glendale Tiles and Tops. So in the future if GTT is not around, good luck with this company. Grand J&K are real JERKS! We love the cabinets, but would not have put their product in our home. Thank heavens for Tania and Sam because they dealt with the problem and went to bat for us. Stay away from Grand J&K Cabinetry! But run to Glendale Tile and Tops because they are truly wonderful people. Thank you Tania and Sam! read more

I met Sam (owner) in the morning around 11am for countertop stone selection. Installer arrived at 4pm and job was done at 4:30pm. I never experienced this type of service in anywhere in US. You know what, I made a mistake to select wrong color, Sam replaced without any additional charge next day with new stone. what kind of service is that? He deserves 10 stars. Thank you Sam! read more

found Sam thru what seems like serendipity. so glad it happened! he gets right to the point, and gets the job done swiftly, while maintaining a fine sense of humor. also, after my countertops were installed, i noticed a blemish in the material. it wasn't the biggest deal, but it was noticeable on a brand new piece. i called him and he immediately made good on it with me. his installer Ricardo is a pleasure to work with as well. i would use him again in the future most definitely, though that should be a long time off, as this is some quality sh*t! i will be recommending his business to anyone who needs this kind of work done. thanks, Sam! read more