What have I been missing!!! This place the minute you walk in smells like heaven!…read more The workers are all so kind, especially since I don't know what I wanted. Their selection of bagels is so varied. They make them all fresh daily! They also have such an amazing selection of cream cheese flavors. I can not wait to come back! I love visiting hidden local gems like this!

We were looking for a quick bite this morning and stumbled upon this place. We each ordered an…read moreeverything bagel which was decent. It could have used a little more flavor. There was a lot of cream cheese on it too. Overall it was good though. We also had mocha, which again were okay. The staff was friendly and the place was clean.

The last 3 times I've been here, I always ask for extra cream cheese. I verbally stated " put a…read moredisgusting amount of cream cheese on there" even the worker yelled over and said " 2 full red scoops on these". They charge you extra for it and don't put extra cream cheese. I will provide a picture. If I didn't ask for "extra" would they even put cream cheese on the bagel at all? Pathetic. 3 times in a row. robbed of my money. And I will include another picture of an everything bagel, plain cream cheese, extra cream cheese. "Add a disgusting amount of cream cheese" I'm unsure how I can be more clear.

Well it pains me to say this but Bruegger's is no longer worth going to. Over priced, below par…read morequality, aggressive unpleasant leadership. First off, $3.59 for a tiny simply lemonade is ridiculous. Truly unbelievable. But that's only where it begins. The person who took the order doesn't speak English so my order was submitted wrong. Why would you hire someone who isn't fluent in English to take orders? Then the manager was unpleasantly aggressive towards the chef who was trying to make things right. But not before giving me a dirty look for having to ask the non-English speaking staff to repeat herself as well as telling her I can't understand what she was trying to say. Chef remade my sandwich as I wanted but between the price gouging unpleasant managerial aggression and non English speaking staff submitting orders wrong. I'm out.

Fresh baked bagels we think they're the best in Omaha! We usually pickup a bakers dozen on…read moreWednesdays special. We ate inside that had fast service with plenty of bagel & drink options. No fountain drinks. Plenty of seating & quiet enough you could read without being disturbed.

This place was okay. The bagels are a little more on the chewy side, but good. Would definitely…read morelike to try some of flavors to see how it elevates them. Cream cheese was good but was enough for multiple bagels...had to remove quite a bit to taste the bagel. For the breakfast sandwich, it was pretty simple. Would have liked more bacon...didn't get any pepper and it was pretty flimsy. Felt like the kind you microwave. It was good, but could be so much more. Also tried the Mango refresher. That was a bust. All I could taste was acidic orange juice. If you like that, then go for it. Plenty of other options tho. Service was quick for the high traffic. Also very clean with plenty of places to sit. Plan to try again...I think I just need to find the right combo.

FOREVER DONE with all Bruegger's after today…read more Stopped in this morning on my way to donate blood and ordered breakfast and lunch for later. I used my pre-loaded account and was charged TWICE for my order by a 65 year old man making food who had black, nasty, dirty fingernails. Gross . It legit looked like he hadn't washed his hands in a week. Had I seen them before I ordered and paid, I would have walked out and gone somewhere else. Regretfully I wish I had done that regardless. I had $61 on my Bruegger's account and after ordering 3 sandwiches and scanning my barcode, they told me I still owed them $23. Nooooo. So wrong. Three sandwiches DO NOT cost more than $61. Thats ridiculous. No common sense from these employees. That's when they charged me twice for the same order. Great. Completely incompetent. They had to call the manager Steve in, who sorta fixed the issue but short changed me. I didn't notice that until I got home. But he had another woman make my order while he worked on refunding me (incorrectly) and I was focused on that. I didn't want dirty fingernails making my food. ICK! Also, I always order the herby turkey with extra tomato spread, which they charge extra for. Fine, whatever. But I just sat down to enjoy the herby turkey. There is ZERO TOMATO SPREAD ON HERE WHATSOEVER. Charged me extra for it, charged me TWICE for it... and there is not one drop of tomato spread on this sandwich at all. Lovely How difficult is it to follow simple directions? To wash your hands while preparing someone else's food? To train your staff how to operate a register without screwing customers out of their own money? And to get one straight forward order correct, especially when the customer PAID MORE for it?! Absolutely PATHETIC. Brueggers should be ashamed. Every time I stop here regardless of the location, my order is never correct. Not once. The staff is less than competent and don't know what the hell they're doing. I'm trying to get rid of the balance on my account so I can done with them for good. Bruegger's used to be packed all the time with customers. It wasn't today. Like not at all. I can easily see why. When you screw customers out of their money, can't follow simple instructions and never get their order right, you're heading for locations to close permanently. And truthfully, I'd be happy to see this franchise close. They can't seem to do anything right. Their management doesn't care either and never answers the phone or calls back. Omaha, you want delicious bagels with a friendly, intelligent staff? BAGEL BIN! They're local with great owners. They'll be getting my business from now on.

Consistent quality and speed! Always friendly. I love the ability to order ahead for pickup.read more

I have been wanting to check this place out since I heard of it - but just found myself in Lincoln…read morerecently. There was a place in Omaha that used to have sun-dried tomatoes and I have been missing them so bad. Found out that this place has them and woke early but order a dozen to pick up before I left town - took them home and they are freezing up really nice. The staff was wonderful and the place is a great place to hang out at. I got a breakfast sandwich as well and it was so good. I plan to make a more regular routine of getting down there.

Visited on Easter staff was very attentive and quickly greeted us as we came in. It was pretty busy…read morewith half the tables full. We ordered a breakfast sandwich and iced coffee and chi. Employees were friendly. The sandwich was delicious, great flavor and cheese selection. Made fresh when ordered, asiago bagel was soft with the perfect browning without being tough. I enjoyed the Cadbury cold foam added a fun option to treat myself on my white mocha. The atmosphere was very relaxed and even though it was busy, perfect for light conversation without bothering others.

This is a favorite spot of my family that lives in Lincoln and we always stop by when we come to…read moretown to visit. I really enjoyed their breakfast burrito! The cheese in it adds a really great touch. It's very filling. The drip coffee is rich and flavorful. The dining area has plenty of choices and clean restrooms. The staff is cheerful every time we come in! They can also make an avocado toast if you ask!

I've been here many times over the years! The breakfast foods are always good and the coffee drinks…read moreare pretty good too. The bagel breakfast sandwiches are my weak spot! However, my last few visits, the service has not been great. The staff aren't the friendliest. I really hope this improves!