Always delicious bagels. The everything bagel is my favorite…read more Friendly staff Plenty of seating

We drove 30 minutes to try The Bagel Bin in Omaha after reading reviews and the way the business…read moredescribes itself. Your story states that Bagel Bin is "a pioneer of the New York-style bagel in Omaha and the city's inaugural destination for this quintessential treat." Because of that, our expectations were high. Unfortunately, our visit did not reflect what's described. The ordering area was unclear for first-time customers, with no obvious signage showing where to order or where to pick up. The main disappointment was the bagels. I always order a plain bagel as a baseline. Having grown up in Brooklyn, NY in the 60s-70s, I'm very familiar with what a true New York-style bagel should be: * A tight, dense crumb with tiny air pockets -- compact but still soft * A chewy crust, not crunchy -- a gentle tug when you bite * Clear freshness -- when warm, it should smell like flour, steam, and malt What we received was dry and lacking chew, with none of the aroma or freshness expected from a hot-water-boiled, freshly baked New York-style bagel. It tasted more like something that had been sitting than something just made. We were genuinely excited to visit and left disappointed, which is not something we expected given your reputation. If this was simply an off day, I'd appreciate hearing that and understanding what may have happened. If someone from management would like to reach out directly, I'd welcome a conversation and the opportunity to experience the bagels as they're intended to be. Here's their response on Google: We open at 5am for all the freshness and aromas you desire. Thanks for the review. Here's my follow up response: I'm disappointed by this response. My feedback focused on quality, freshness, and expectations set by how the business represents itself -- none of which were addressed here. Thoughtful, critical feedback should be an opportunity for engagement and improvement. Ignoring it sends a message about how customer concerns are valued.

Visited on Easter staff was very attentive and quickly greeted us as we came in. It was pretty busy…read morewith half the tables full. We ordered a breakfast sandwich and iced coffee and chi. Employees were friendly. The sandwich was delicious, great flavor and cheese selection. Made fresh when ordered, asiago bagel was soft with the perfect browning without being tough. I enjoyed the Cadbury cold foam added a fun option to treat myself on my white mocha. The atmosphere was very relaxed and even though it was busy, perfect for light conversation without bothering others.

The bagels and schmear from B&J has me in a chokehold. Y'all... try the apple cinnamon bagel…read moretoasted with brown sugar schmear and thank me later. My first sandwich here was the classic bagel and lox on a Asiago bagel with dill schmear. It was soo yummy, but I think the smoked salmon was too salty for me. Could've been the batch I had. I've also made a custom breakfast sandwich with the jalapeno bagel, basil aioli, tomato, sausage, egg, American cheese. I would so order it again and again. The coffee is okay, nothing spectacular. I think they could add more flavored coffees, but that's coming from a girl who loves sweet coffee. The food here however, 10 out of 10. Ambiance is chill, welcoming, relaxing. I love coming here and seeing the older folks enjoying each others company while playing board games. It might be my favorite thing ever.

Surprised I apparently have not been here prior. 6 shot Americano and honey and a sweet scone. And…read moreI'm not a scone liker but this is excellent and different. From Butterfly Bakery I'm told. Is all real good. Cool setting and nice seating streetsiide. Lots of other good foods here also. Just right. Maybe my favorite in Lincoln now!

My absolute favorite coffee shop in Lincoln! I practically lived here during my time at UNL. I…read moreusually stick to my usual order; however, the barista was very helpful in picking out something new for me just for fun. I tried oat milk for the first time and it is quite tasty in coffee. The atmosphere here is quite cozy and inviting. It can get very busy during the day so plan ahead if you for sure need a large table. I personally think this is the best coffee in Lincoln and it feels good to buy from a non-profit coffee shop. Love to see the activity in the community. Highly highly recommend!!

The best bagels ever! We have ordered these bagels 3 separate times in less than 2 months, and it…read moreis the easiest ordering, pick up, and I get nothing but great compliments when I bring them places! They have different flavors every week, we have had everything from Plain, Everything, Cranberry Crackle, French toast, Salted Rosemary (the best flavor), and Garlic parm! They also offer cream cheese you can order as well!

I had to write an update! I just ordered their cranberry crackle seasonal bagels and WOW. I will…read moreprobably make a large stock up order before they are done with this flavor for the year. Very nice cranberry flavor that is not artificial at all. The crispy sugar on the outside adds great texture and flavor.

Well it pains me to say this but Bruegger's is no longer worth going to. Over priced, below par…read morequality, aggressive unpleasant leadership. First off, $3.59 for a tiny simply lemonade is ridiculous. Truly unbelievable. But that's only where it begins. The person who took the order doesn't speak English so my order was submitted wrong. Why would you hire someone who isn't fluent in English to take orders? Then the manager was unpleasantly aggressive towards the chef who was trying to make things right. But not before giving me a dirty look for having to ask the non-English speaking staff to repeat herself as well as telling her I can't understand what she was trying to say. Chef remade my sandwich as I wanted but between the price gouging unpleasant managerial aggression and non English speaking staff submitting orders wrong. I'm out.

The last 3 times I've been here, I always ask for extra cream cheese. I verbally stated " put a…read moredisgusting amount of cream cheese on there" even the worker yelled over and said " 2 full red scoops on these". They charge you extra for it and don't put extra cream cheese. I will provide a picture. If I didn't ask for "extra" would they even put cream cheese on the bagel at all? Pathetic. 3 times in a row. robbed of my money. And I will include another picture of an everything bagel, plain cream cheese, extra cream cheese. "Add a disgusting amount of cream cheese" I'm unsure how I can be more clear.

I did really enjoy the bagel sandwich. it fills you up & is big. I liked how you could build your…read moreown too. variety of bagels. coffee drinks were pretty good. wouldn't get the breakfast burrito again though. super busy when we went on a sunday morning

Excellent bagel and coffee shop. Pleasant staff. Excellent food. Bright and clean. Well, here's my…read moreonly problem, and it has nothing to do with the restaurant. The locals, mostly old folks and retirees treat the place like they own it. They come in and spend a couple bucks on a cup of black coffee and then they don't leave. They just sit and talk, taking up valuable space where a paying customer should be sitting. I was there today and the place was packed, nowhere to sit, because of people like this. Refer to the attached photo. A table of old women sitting there playing cards. I mean, really! How fu_king rude! Owner/Manager, you really can't let this happen on a busy morning.

Love the farm fresh eggs!!! The store is always clean as…read morecould be as well and the outdoor seating is a bonus!

Let me just say I try to take my work life very seriously I thought this was gonna be a nice job…read moregood hours clean place and yes it was most of that there was just one main problem, the owner from the beginning I knew he seemed pretty strict on things and I get it, then a couple days in I just noticed how much he was really yelling at all the other employees and for the littlest things, I felt like I was walking on eggshells working around him hoping I wouldn't be getting yelled at next because no one will be yelling at me at my place of work. I worked for a couple weeks and just knew it wasn't gonna work, I was just under to much pressure there I knew eventually I would be the one getting yelled at, I talked to employees and they've all thought about leaving plenty of times and because of him. He had been saying things about me to the other employees because I moved a table to close to the wall and forgot to wipe off a cart before putting it in the back around the 2nd week I was there . I ended up quiting on my break around the 4th or 5th week I just brought my clothes and hat inside and told my employee I was sorry and I couldn't do it, nothing disrespectful not bad said just that. I come back after two days for my last check to sign a paper I walk in stand next to the counter and don't say a word just wait to be helped and the owner Steve decided he wants to yell out loud "oh it's my favorite person that just up and fuckin left the other day" and then in a different/mimicking voice says "I want my money I want my paycheck". Are you fucking kidding me that is so beyond unprofessional you are 58 and the owner of this business but can't even treat your employees or customers with decency, it's actually crazy how you can act like that I was completely dumb founded, you need to check yourself. And to everyone else working there you do not deserve to be treated like that.

Consistent quality and speed! Always friendly. I love the ability to order ahead for pickup.read more

Kind staff, quick service, all with a smile. Food is amazing as well!!!…read moreBrueggers is a long time go to spot for me and they have not disappointed. I bought a sandwich and 13 bagels with cream cheese for work.