Great customer service and quality products. Love it…read more May be busy sometimes but their attention to detail is exceptional. The bagels are fresh and the lux with bagels and creative sandwiches are great. Haven't had a bad item from there yet since my arrival to Nebraska.

We drove 30 minutes to try The Bagel Bin in Omaha after reading reviews and the way the business…read moredescribes itself. Your story states that Bagel Bin is "a pioneer of the New York-style bagel in Omaha and the city's inaugural destination for this quintessential treat." Because of that, our expectations were high. Unfortunately, our visit did not reflect what's described. The ordering area was unclear for first-time customers, with no obvious signage showing where to order or where to pick up. The main disappointment was the bagels. I always order a plain bagel as a baseline. Having grown up in Brooklyn, NY in the 60s-70s, I'm very familiar with what a true New York-style bagel should be: * A tight, dense crumb with tiny air pockets -- compact but still soft * A chewy crust, not crunchy -- a gentle tug when you bite * Clear freshness -- when warm, it should smell like flour, steam, and malt What we received was dry and lacking chew, with none of the aroma or freshness expected from a hot-water-boiled, freshly baked New York-style bagel. It tasted more like something that had been sitting than something just made. We were genuinely excited to visit and left disappointed, which is not something we expected given your reputation. If this was simply an off day, I'd appreciate hearing that and understanding what may have happened. If someone from management would like to reach out directly, I'd welcome a conversation and the opportunity to experience the bagels as they're intended to be. Here's their response on Google: We open at 5am for all the freshness and aromas you desire. Thanks for the review. Here's my follow up response: I'm disappointed by this response. My feedback focused on quality, freshness, and expectations set by how the business represents itself -- none of which were addressed here. Thoughtful, critical feedback should be an opportunity for engagement and improvement. Ignoring it sends a message about how customer concerns are valued.

Well it pains me to say this but Bruegger's is no longer worth going to. Over priced, below par…read morequality, aggressive unpleasant leadership. First off, $3.59 for a tiny simply lemonade is ridiculous. Truly unbelievable. But that's only where it begins. The person who took the order doesn't speak English so my order was submitted wrong. Why would you hire someone who isn't fluent in English to take orders? Then the manager was unpleasantly aggressive towards the chef who was trying to make things right. But not before giving me a dirty look for having to ask the non-English speaking staff to repeat herself as well as telling her I can't understand what she was trying to say. Chef remade my sandwich as I wanted but between the price gouging unpleasant managerial aggression and non English speaking staff submitting orders wrong. I'm out.

The last 3 times I've been here, I always ask for extra cream cheese. I verbally stated " put a…read moredisgusting amount of cream cheese on there" even the worker yelled over and said " 2 full red scoops on these". They charge you extra for it and don't put extra cream cheese. I will provide a picture. If I didn't ask for "extra" would they even put cream cheese on the bagel at all? Pathetic. 3 times in a row. robbed of my money. And I will include another picture of an everything bagel, plain cream cheese, extra cream cheese. "Add a disgusting amount of cream cheese" I'm unsure how I can be more clear.

I went to this location for the first time after visiting two of their other Omaha locations…read morepreviously and repeatedly. The experience at this one was a little lackluster compared to the othera in town. So, 4.5 stars here. The food is fantastic. Sandwich choices are great. I love the Taxi Driver - pastrami with jalapeños on sourdough. The restaurant was clean and service was quick. Parking is very tough at this location. We had to circle the block and park 2 blocks away. The food...the Taxi Driver was dry compared to what I had at their other locations. The bread usually has butter on it before being toasted, which gives the entire sandwich a total moistness, which this one was lacking. Overall, it's still the best sandwich chain in the area. Highly recommend.

I was craving a sandwich. So I went to check this place out. Other than the parking this place a…read moregood. Bread nice and crispy and buttery. I had a breakfast sub called the crew. Sausage, egg, and cheese sub and it was good. Lots of seating if you wanna chill and enjoy your sub. Friendly customers service. Over all a good place on my part.

Consistent quality and speed! Always friendly. I love the ability to order ahead for pickup.read more

Kind staff, quick service, all with a smile. Food is amazing as well!!!…read moreBrueggers is a long time go to spot for me and they have not disappointed. I bought a sandwich and 13 bagels with cream cheese for work.

DaughterPoo and I stopped at Saddle Creek for a late breakfast (11am). It was packed, but a table…read moreopened up quickly (I'm not sure moaning "hunger, hunger!" had anything to do with it but hey, whatever works). DP ordered Lemon Berry Pancakes, a plate-filing short stack of goodness. I'd like to say it tasted as good as it looked, but I couldn't tell as DP chowed down like a hound from hell. In a good way, of course. She did allow me to share her Maple Braised Bacon (meaning that I was able to snatch a piece while she wasn't looking). Really, really fine, something I'd definitely order again. For me. Not to share. I had the Schnitzel Bennie with tart cherry jam and lemon hollandaise. Sound unusual? Tasted great! My only gripe was that the pork cutlet was a bit small and could have used a bit more seasoning in the breading. Would I order it again? You betcha! Service was fast and efficient. The decor was quirky and inviting but the space was loud enough that it was really hard to carry a conversation. Overall rating: yahoo!

I haven't been to SCBC in quite a while so decided to go after church. The wait was only around 20…read moreminutes which we were pleased with, as I know Sunday mornings are one of their busier days. We said first available seats, which ended up being at the end of the bar. More about that later... I ordered the vegan standard and hubs ordered the banana bread French toast. The server was friendly and the food came out in a timely manner, considering the place was packed. Regarding the vegan standard, it seems they have cut back on the amount of tofu scramble and increased the amount of hashbrowns, which was a little bit disappointing. As usual it was very tasty though! I tried a bite of the hubs French toast and it was VERY unique and tasty! II will be getting that next time. I was disappointed to hear that they haven't brought back the vegan biscuits and gravy, but maybe once again they will! So the food was great but our experience, not so much, based on where we were sitting. I feel like they should not even use the last spot at the bar to seat a patron. Right next to where I was sitting is the place they bring the clean silverware to dry it off, then they would toss it into the silverware holder. The noise was very annoying and they did nothing to try to even be quiet about it. The other thing about that location is the register is pretty much right in your face, like 15 inches directly in front of me and someone was pretty much there the whole time. Other areas of the bar wouldn't be quite so bad, but next time we will wait longer to get a table or sit at the bar top that looks outside instead of at all the workers doing their thing and talking to each other. Other than the location of where we sat this visit, this is still one of our top spots for a yummy vegan breakfast, and we will be back!

the staff is so sweet and they make the best tiramisu latte i've ever been blessed to tasteread more

Located just on the outskirts of downtown and within…read morewalking distance of several nearby hotels, Zen is a great option if you're looking to venture slightly off the beaten path for good coffee. The space is relaxed and has a welcoming vibe with two distinct seating areas offering a mix of tables, lounge chairs, and sofas. The music is at a comfortable level, with plenty of folks settled in on their laptops working and studying. Even though it was cold outside, I ordered a medium iced mocha. It was rich and chocolaty without being overly sweet. Despite a decent crowd inside, my drink was ready within minutes and service was genuinely friendly. Overall, this is a solid neighborhood coffee shop that's worth the short walk if you're staying nearby.

Karma Koffee is a great local coffee spot in west Omaha! I absolutely love their build your own…read morebreakfast sandwich and so many of their iced coffees. I have loved their speciality strawberry shortcake iced latte and love the Kosmic Krunch. Staff here are also so welcoming and friendly. When I stopped in to get my friend a birthday coffee, I asked if they could write happy birthday on the cup which they gladly did. They said to tell her happy birthday from everyone there which was so sweet! It has a bit of seating inside and always seems to be a popular spot for meetings or people catching up. I have loved everything I have tried here and I love the decor/overall vibe.

Karma Koffee has a really great vibe and an inclusive, welcoming environment that immediately…read morestands out. It was a packed house when I visited, so clearly a lot of people love it. I ordered the build-your-own breakfast sandwich and went with one of their listed favorites: an asiago bagel with egg, cheese, and pork sausage. It was good, but at around $10, it felt a little pricey for what you get. For my beverage, I ordered the maple chai, which I was excited about, but unfortunately the flavor fell a bit flat and didn't really taste like maple or chai. I love the mission and atmosphere, and I'm glad it exists in Omaha, but I'm not sure I'd go back based on my experience. That said, given how busy it was, it could've just been an off day for me.

We wandered in here while searching for a store in the same neighborhood. It has a nice coffeehouse…read morevibe with large windows that allow for plenty of natural light. The baristas were friendly and the drinks were reasonably priced. I tend to like my cold brew smooth and slightly sweet so I only got 2 shots of flavoring. It does tend to be a little on the bitter side so I would suggest increasing the sweetener if you don't like that. My sister got a hazelnut latte and said it was "delightful" with 1/2 flavoring.

Roast coffeehouse is one of my favorite coffee stops in Omaha! The coffee is carefully crafted so…read moreyou can enjoy every sip! The service is awesome too, everyone is always so friendly and always has a smile behind the counter. This makes the atmosphere feel welcoming. The space is clean and has soft lighting perfect for a study spot or space to sip your morning coffee. Their various croissants are from a local French bakery here in town called Le Petit. Be sure to get there early as some of the croissants sell out fast!

This place is great! The smell of amazing sauce permeates the place as you walk through the door…read more Sicilian crust pizza - delicious Cannolis - delicious Pumpernickel rolls- delicious Old school and perfect. We loved it!

I have had several gluten-free combo pizzas and have been thoroughly impressed. The crust was light…read moreand crispy, with no compromise on flavor compared to traditional dough. Each topping--from the savory meats to the fresh vegetables--blended perfectly for a delicious bite every time. They recently remodeled and now have seating so you can eat the pizza while it is hot!! Overall, Orsi's is a fantastic choice for anyone seeking top-notch pizza and hospitality.

I'm so completely disappointed in this location of Bruegger's. The last few times I've been, the…read moreportions are laughable and the customer service has been TERRIBLE. I drove through yesterday morning around 10am. They weren't horribly busy. I waited 5 mins at the window to even order. There was one car in front of me. One. Ok. No big deal. Maybe they were busy inside? When I finally ordered, I asked the young woman for the Herby Turkey with LOTS of sun-dried tomato spread. Charge me extra for it if need be. I don't care. That's my favorite sandwich and I wanted a lot of the tomato spread. I got home and this "lunch sandwich" was absolutely BEYOND PATHETIC. Barely any turkey. Two small pieces of lettuce that didn't even cover half the bagel. The cream cheese spread was hardly there. I couldn't even taste it. And the tomato spread was basically a thimble full on the sandwich. I couldn't taste that either. So much for asking for extra bc that fell on deaf ears. It was basically just the bagel. That's it. See the photos. I refuse to go to this location again if this is how they treat their patrons... what did I pay for? Bc I certainly didn't get a meal. Where is the management when these items are going out? Or during training? This is inexcusable and they should be ashamed of themselves. When you pay $8+ for a sandwich and wait 7-9 minutes, I expect to have a decent sandwich.

I swung by this location to pick up my birthday bagel. I opted to go inside rather than wait in the…read moreline for the drive-through. I did wait a couple minutes for someone to take my order, but you could see they were busy fulfilling orders. The girl that took my order was very friendly and answered all my questions since I had never been to this franchise before. I ordered the five cheese bagel with bacon, scallion cream cheese. The bagel was smaller than I anticipated, but tasted fresh and not chewy like some bagels are. I loved the bacon, scallop cream cheese and will try that again, but I might go with a different bagel option next time.