We received free donut coupons for our birthdays so we went to get them They are located on the side of Southgate plaza. Employees were ok not very welcoming. Then when they placed the donuts in the bag, the frosted top was not taken into consideration when bagging. We didn't say anything since they were free. We were going to buy a drink but the lack of enthusiasm changed our minds. Hopefully next time we come it will be a better experience. read more

Once you have a Paula's donut, nothing else quite compares. I realized one day as I was driving by that I had been to every other location except for this one. Luckily for me, the next day we all wanted some donuts for breakfast. This location was close to home and when I arrived, the line had just gotten really short. I was able to walk right up and order the donuts with no issues. I was in and out the door with my order in seconds it felt like. I will say that these donuts are the best in WNY and maybe anywhere. You don't need donuts from a giant chain when these are 10x better! This spot seems nice and cozy with the tables and booths too so I will have to go back and take my time someday. read more

Paula's Donuts - Donuts Near Me - West Seneca, New York

Pictured: Cinnamon roll Also recommended: Strawberry shortcake donut BuffaliciousBites gives Paula's Donuts 5 stars! read more

Paula's Donuts - Donuts Near Me - West Seneca, New York

Still very good, but the price has gone way up and the size of the donuts has gone down considerably. We came in for a dozen donuts and after seeing the price switched to a half dozen. The place was still clean and service was okay. The ambience is the same. Plenty of parking still in the plaza. That hasn't changed, but I am sad Paula's has fallen victim to the insanity of modern times. Price goes up and quality goes down. read more

Wow some amazing, delicious donuts! They have white cream! Even better you can get them powdered and chocolate frosted!!! The doughnuts are filled just enough and have a Great variety. Plenty of parking. There is room to eat in. The employee who waited on me was very nice, friendly, patient and helpful. Reason for the 4 star-- coffee was like flavored water. I got black- sugar on the side- didn't need sugar at all, it also was not very warm. read more

Paula's Donuts - Doughnuts - Donuts Near Me - West Seneca, New York

Paula's donuts is a Buffalo Institution!!! Walk in the door and you feel welcomed, even if you have a line- the service is quick.. I Love the vibe of the west seneca location- it's centrally located and easy to stop by... Please Do NOT forget to try the Unicorn Donuts (My daughter loves them) and I am I big fan of the donut holes ( especially chocolate cake) Make sure to Give Paula's Buffalove!! read more

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Loved these donuts! They were huge, fluffy, and delicious! The Bavarian cream was creamy and very tasty. The Cannoli donut...get it! The only flaw was a cream donut (Italian cream?) was not easy to eat without being wrist-deep in cream. Not sure if it was pieced together but it fell apart, in half. Still tasted good. I'm going to start dieting and exercising now for my next visit when I am in town next year! read more

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Paula's is one of those places that always lives up to the hype. I've been craving it but couldn't figure out exactly what I wanted, so when I dropped by today I grabbed a bag of assorted donut holes and every single one was so good I had to stop myself from eating them all in one sitting. I got a mix that included red velvet, chocolate, peanut, cinnamon sugar, and a few glazed ones. They were all super fresh and full of flavor. The red velvet was definitely a standout, but honestly they were all delicious! You can tell everything is made in house and with care. The textures were soft and pillowy, not dry and stale like you sometimes get with donut holes from other chain places (t*m h*rtons and d*nkin d*nuts...) in the area. Paula's just does it better. They are also HUGE so you definitely get your money's worth. Although, as much as I love a filled donut, they can sometimes make me feel a little blah just from how sweet and sugary they are. That's why I usually stick to the donut holes. But to be fair, if you're not eating this kind of stuff all the time, you're definitely going to crash after having a whole one. The staff was quick & friendly and even though it was a little busy the line moved fast. Whether you are stopping in for a dozen donuts or just a bag of donut holes like I did it is always worth it. This place is a Buffalo staple for a reason! read more

Paula's Donuts - Donut holes - Donuts Near Me - West Seneca, New York

Those breakfast bagels are verrrrrry good! Get the sausage over the bacon. Will come back for that sausage egg and cheese on cinnamon raisin! read more

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Huge a$$ donuts and decent coffee. Some days you get a free coffee with purchase. There's a special most days, so check the door area upon entry. Large restaurant with ample seating. Know what you want before approach because they're standing there waiting to take your order. read more

I'm not a crazy doughnut person but these doughnuts were phenomenal. Hands down the best doughnuts I've ever had. The cannoli doughnut was literally bursting with filling. Filled to the brim. I would find that most cream filled doughnuts have that chemical artificial flavor but not these. The filling tasted home made. I would definitely recommend and am excited to come back when I visit Buffalo again. read more

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OMG am I relieved I don't live close to here because I'd be 1000 pounds legit! Cake donuts aren't even my favorite but there is not a single meh donut on the menu. The peanut sticks are also a rather unique item and worth a try. We went a second time to another location, and that didn't disappoint either! The restaurant is clean and bright with some seating inside, and the staff were friendly and patient as we combed through the extensive menu. The coffee wasn't anything special but the donuts and other bakery items were all pretty incredible! A must try if you're ever nearby or passing through. read more

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Donuts never disappoint! If that is what you are looking for, you came to the beat donut place in Buffalo, NY. I love to get some for my coworkers, it is a nice treat. read more

Free parking. $2.00 per donut. Daily specials. Lots of yummy flavors. Patient worker answering this out of towners filling flavor questions with patience. Hard decisions. Almost wish they were smaller to get more flavors. Sooo yummy. With this was franchised or at least where I live. read more

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Giant donuts and other huge breakfast pastries! I was here on a random Wednesday around 10am and the line was a 10-minute wait. Just goes to show that people are crazy about their donuts. They were well-staffed and the bakers kept coming out from the kitchen with large trays of freshly made ones. The cheese pocket is my personal favorite; it's a glazed yeast donut filled with sweet Danish cheese. At this visit I asked for a Bavarian stick, but they didn't have any. The staff member was so darn friendly, she said she could make one. One minute later she came out of the kitchen with a frycake stick freshly filled with Bavarian cream. Seriously some of the best donuts in WNY (and possibly even America). The customers in front of me were from Texas and were saying that they would be back the next day for another Baker's dozen to take home with them. read more

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Stopped in for breakfast on our way to Canada Bagel sandwich and donuts tasted great. Lady that took our order was super patient while we decided. Inside was clean and service was fast. read more

On a bitterly cold Sunday morning in January, specifically after the Bills win over the Patriots in the 2021 NFL Playoffs, I celebrated with a coffee and donuts! I arrived around 8am on Sunday and was immediately able to place my order. I had a coupon for a free donut with any beverage purchase, so I ordered a 16 oz. coffee, no cream or sugar, and their signature Peanut Stick along with a couple red velvet donut holes. The woman who took my order was courteous and friendly and got me in/out in no time. The one disappointment I had is seeing the prices increase. With the supply-chain issues and finding workers, their prices have increased to accommodate. Honestly, I don't blame them for this, as the world we're in, as of January 2022, is so random and inconsistent. I hope that they can lower prices in the future, if and when, things get better. But with this increase, at least the quality and sizes remain top-tier! The coffee was fresh and hot, a nice mild flavor to it. Of course, the Peanut Stick was delicious and HUGE! The two red velvet donut holes were moist and packed with flavor. An excellent, filling breakfast to start your day right! Paula's Donuts is an awesome treat for breakfast - their customer service, food quality, and portion sizes are awesome! I look forward to stopping in again to get my donut-fix. read more

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Somehow I've never reviewed Paula's before? Silly me. They're a Buffalo staple with a devoted fan base. While I don't think theirs are the best donuts in the area, I will say they've got some killer options in their seemingly endless lineup of treats. They're usually slammed -- especially in the mornings around the hour or so before work starts, so I definitely recommend coming in super early or during an "off" hour when folks usually aren't eating breakfast. I find that many of their donuts are way too heavy and rich, particularly the filled ones. Even half a filled donut can be too much sometimes! That being said, I recently tried one of their cheese donuts, and it was amazing. The filling wasn't super sweet, so it was a perfect little treat. Their donut holes are also excellent -- those are without a doubt the best you'll find in the area. I've heard that their breakfast sandwiches are really good, too. Would love to try one sometime! If you're searching for donuts in the Queen City, odds are, you'll end up at a Paula's location. And for your first Buffalo donut, they're not a bad place to start! read more

Paula's Donuts - Donut holes - Donuts Near Me - West Seneca, New York

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Donut goodness is right here like wow! First I have to talk about those apple fritters like whoa it's huge it's got crispy edges and it's packed full of filling almost to make it kinda like a donut pie which I've never seen one this big before and let me say it was perfect in ever way possible from start to finish you got some bits of yummy apple! The strawberry filled powder one was also very yummy the strawberry filling was some of the best I've ever had and it was just awesome in such a sweet way! The cherry one was also amazing good as it too had soo much flavor packed into it to make just an awesome donut! Overall these are some pretty amazingly good donuts and they totally hit the spot like with flavor combinations that are just the best like you really can't go wrong coming here and it's my hope to get here again for one of those amazing apple fritters! read more

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The donuts are still good but the customer service (I can only speak on the one in West Seneca) is absolutely horrible every time I go there. The younger people who work in there are always so rude, they don't even try to fake a smile or being polite, to the point going in there is uncomfortable. Most of the time they ask how many donuts you want then just stare at you instead of using their words and asking what donuts you want. Bad customer service is an absolutely not for me, I've been working customer service related kind since I was a teenager and I'm in my 40s now and I would never treat my customers the way they do. And this isn't once or twice it's every single time. read more

I found this place by looking into the yelp reviews when I visited the area for vacationing. It was the first time trying it and I fell in love with their cream donuts. I usually do no like cream but their cream was not heavy sweet cream but it was fluffy,light but still creamy. I would go out of my way to get their donuts when I go back. I wish I could order them online and get it shipped to me. They are top 5 bakery the best for donuts I ever tasted. I cannot wait to go back to try them again. read more

It's amazing how big and filled these donuts are! They're delicious too! I notice more locations popping up around Buffalo. I go to the one really close by in the Southgate Plaza. read more

Last year I ate five of the cannoli donuts in a single day. This year's Cookie Dough donut supports Hospice. You have until Saturday to get em. Make moves... read more

Paula's Donuts - You have until Saturday to get one of these bad boys and support Hospice - Donuts Near Me - West Seneca, New York

Undoubtedly the best donuts in Buffalo NY , but the prices are totally outrageous $27 for a dozen donuts .... It falls in line with just about everything else out of control with costs from Home Depot to Valu to target to Wegman's to Top's ... Used to bring a dozen to the senior center when others would bring donut holes from Tim Horton ‍ No More at these prices .... Nuts ! read more

Best donuts I have ever eaten. Unbelievable service spectacular donuts. When I'm in Buffalo, I make it a purpose to stop there and bring donuts home to Cleveland. read more

If you have ever wanted to bite into the very best donut on the planet, look no further. You will find it here at Paula's! They are Massive and you will easily get full off of one. They have so many amazing, creative flavors like red velvet, strawberry shortcake, Bavarian cream, peanut butter, chocolate glaze and many more. They even have special fundraising events where they will had oddball donuts like the cookie dough donut or cannoli donut. These events are usually to benefit a local charity. I love how involved they are in the community. Prices aren't bad at all for how big and delicious these are! Oh oh! And try their donut holes!!! Soooo good! There is almost always a line out the door but it always moves so quickly because they are always fully staffed with people moving all around to make sure everyone is taken care of. I love this place. read more

Oh nostalgia. I grew up on Paulas. Use to walk down the street to their original location and get a cinnamon roll and a hot chocolate in the winter. Anywayyyy. Was out in the area and stopped for breakfast before work. Delicious. Egg and cheese on a jalapeño bagel and coffee. Such a delicious and inviting place! read more

Paula's Donuts - Egg and Cheese - Donuts Near Me - West Seneca, New York

Paula's donuts are like Western New York in a baked good. Home grown business on top of it. Support local!

I went in to get a cheese donut. This is the only Paula's location guaranteed to have cheese whenever I call. I was thinking about getting a lemon donut as well. I ended up buying a dozen and getting two free. Ughhhh. Theyr were delicious even though I only had six for myself and I bit each one then put them away. I did eat most of the cheese and the coconut cream. Omg toasted coconut flakes! Delicious. read more

Paula's Donuts - The front of the west Seneca location. - Donuts Near Me - West Seneca, New York

Best donuts in Buffalo!!!! Fresh everyday. The are massive and filling. Selection is great and available throughout the day. Must stop location. read more

If you're reading this you've probably never been to Paula's, and if that's the case you should head there immediately. Consistently amazing donuts. These are soft, hearty donuts, vs the "light" donuts found elsewhere. Some of my personal favorites are the simple chocolate glazed, red velvet, chocolate frosted angel cream, and pretty much any of the specialty donuts- the cannoli is a must try. The donut holes are also great, and a good way to sample numerous delicious options in one order. read more

Paula's Donuts - Paula's donuts - Donuts Near Me - West Seneca, New York

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I have been wanting to try Paula's Donuts for a very long time! It came highly recommended! So today, I finally found the best donuts that I have ever had the pleasure of sinking my teeth into! I love angel cream, these were by far the best, most luscious donuts ever! So much fluffy cream! All I can say is that I won't be going to0 Paula's very often...my waist line can't handle it! Oh, and the coffee is delicious as well! Lots of treats to choose from...service was very friendly! read more

Paula's Donuts - Donuts Near Me - West Seneca, New York

The best!!! The doughnuts are amazing fresh made from scratch and worth every penny! The chocolate cream filled ones are my fave! read more

Paula's Donuts - the front of the store - Donuts Near Me - West Seneca, New York

Just ok. We had big expectations as this was advertised everywhere. We visited on 3/19/22 and it was just ok. The store itself wasn't very clean, at all. The clerk messed up our order - we ordered a bottled Nestea, and received an iced coffee in a cup (?). When I pointed out the mistake, we got the tea but were charged for both. My husband ordered a large coffee - it was less than half full. We weren't asked (or given) if we needed sweetener, creamer, etc.... I paid in cash and the clerk didn't know how to make change. . The doughnuts were just ok - honestly could've gotten the same thing at a grocery store. We will skip this on our next visit to Buffalo. read more

Paula's Donuts - Receipt showing both iced coffee and iced tea (bottles juice). - Donuts Near Me - West Seneca, New York

Let me first say Paula's makes the best donuts IN THE WORLD! But, don't try the breakfast sandwich. Bagel had been toasted earlier so was cold, eggs are microwaved. It takes just as long to microwave eggs as to cook quick on a flattop and while they are cooking, toast my bagel fresh. I waited quite a while for my sandwich and in this time it could have been cooked fresh. Going to stick to the donuts only! read more

Social distancing and masks are enforced, they have enough staff to make your stay there fast and efficient so that everyone can get what they want and get out in a timely manner. Very impressed with timing and social distancing. And OF COURSE the donuts are WORTH it as they always are I will ALWAYS recommend this Buffalo treat to anyone and everyone. One of Buffalo's BEST treats! read more

Paula's Donuts - Our donuts (so good we ate most of them before I remembered to take a pic. Will update with better pics on my next visit) - Donuts Near Me - West Seneca, New York

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After returning to Buffalo for a family visit, I was happy to find their new location in Southgate Plaza. But it was difficult to make my choices, as the display was set back so far from the counter! with so many people in line, it was very difficult to see all of the varieties until I got to the counter. I'm sure I wasted too much time in trying to decide, holding up the line. Why can't the display case be up front, easy to see and experience while waiting in line? (hint: you might get more sales if people see more...) BTW, the donuts are just as good as I remember them from 8 years ago! read more

Paula's donuts are always amazing. The staff were super efficient and welcoming. don't forget to order their cannoli donut, well worth the wait to have one made fresh. They have to be refrigerated so they aren't on display. So many options for something to eat so the whole family can enjoy. read more

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If you love donuts then you need to come to Paula's! Each donut weighs between a quarter and half pound, and yes I have weighed them. The donuts are all amazing, I'm not joking when I say that I've never had a bad donut from Paula's. Do yourself a favor, and just go there now and see for yourself! What are you still doing here? Go now! I'm serious go! read more

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Favorite WNY donut place! The donuts are huge and cheap. I like this location too because it's not as crowded. I like the cannoli donuts (especially when they come out warm) and the bavarian cream donut!! read more