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    Patrick MINI

    3.8 (129 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Patrick MINI

    Vehicle battery testing

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Patrick MINI Photos

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    15 years ago

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    Annette V.

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    12 years ago

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    7 years ago

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    9 years ago

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    Annette V.

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    10 years ago

    Excellent customer service. Extremely helpful and polite. No pressure and answered all of our questions

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    Annette V.

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    14 years ago

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    Annette V.

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    15 years ago

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    14 years ago

    5 stars for service too. Speedy, friendly, the tech explained everything and the waiting lounge is comfy and has free wifi.

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    7 years ago

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    15 years ago

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    12 years ago

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    10 years ago

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    Annette V.

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    7 years ago

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    Annette V.

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    9 years ago

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    Annette V.

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    10 years ago

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    8 years ago

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    Annette V.

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    15 years ago

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    14 years ago

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    Annette V.

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    14 years ago

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    13 years ago

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    13 years ago

    I dropped my car for brake pads replacement.100% pleased with the service they provided.

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    12 years ago

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    Annette V.

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    10 years ago

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    Annette V.

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    15 years ago

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    15 years ago

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    Annette V.

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    12 years ago

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    Annette V.

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    17 years ago

    Helpful 3
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    16 years ago

    Helpful 4
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    14 years ago

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    Annette V.

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    13 years ago

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    Annette V.

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    9 years ago

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    17 years ago

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    14 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    Annette V.

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    11 years ago

    The team at Patrick Mini is outstanding. Great work by Matt Kinsella & Ken Keacher!!!

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    15 years ago

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    Annette V.

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    14 years ago

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    14 years ago

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    Page 3 of 4

    Ask the Community - Patrick MINI

    Review Highlights - Patrick MINI

    She had a specific car colour and combination in mind and Anna worked very hard to search it out .

    Mentioned in 18 reviews

    Read more highlights

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    Napleton Lincoln Of Schaumburg

    Napleton Lincoln Of Schaumburg

    (3 reviews)

    Sharing our experience in case it helps someone else…read more We recently purchased a van from Napleton Lincoln of Schaumburg after finding it online and completing the purchase remotely. We're out of state, so we weren't able to test drive and had to rely completely on what the dealership told us about the condition. Before buying, we specifically asked about the condition and were told it had only received an oil change, two new tires, and that everything was in good condition. Within a short time of receiving the vehicle, it developed a coolant leak. We had it inspected and found multiple issues, including a failing radiator, belt damage, a failing battery, and tire wear concerns. After that, we were sent the dealership's own service records, which showed that an oil leak had already been identified prior to sale and that a repair was being done at the same time we were asking about the vehicle's condition. That was never disclosed to us. Since then, both the dealership and corporate have continued to characterize that repair as "routine maintenance." However, this was not routine maintenance -- it was a repair performed to address an identified oil leak. Describing it as routine maintenance does not change the fact that it was a known issue at the time of sale and was not disclosed when we specifically asked about the vehicle's condition. We were also originally quoted $600 for transport, but later had to pay an additional $95 separately to complete delivery. When we tried to resolve this, the situation was dismissed as "normal wear," and communication became dismissive and unprofessional. This isn't about expecting a perfect used vehicle -- it's about asking directly about the condition and not being given complete or accurate information, especially when buying remotely. Just wanted to share so others can ask the right questions and protect themselves. Happy to answer questions or share documentation if it helps anyone.

    Gio and Napleton Lincoln of Schaumburg were great to work with. After Lincoln of Westmont failed…read moreand blatantly lied about things they said they could do but could not, Gio was honest with me, and did everything he said they could while I was purchasing a Lincoln Aviator. He made the process smooth and painless even working to coordinate with a third party the painting of the wheels I wanted so I did not have to run back and forth multiple times. They also offered the best price, I highly recommend Gio and this dealership.

    Patrick BMW - Patrick BMW apparel for sale

    Patrick BMW

    (469 reviews)

    I had an excellent experience purchasing my electric MINI Cooper Countryman and can't say enough…read moregood things about the team. Joanne was my salesperson and she was incredibly knowledgeable, responsive, and easy to communicate with throughout the entire process. She made everything feel clear and stress-free. Joe, the sales manager, was also involved from the very beginning and took the time to introduce himself, which made the experience feel personal and well-supported. On pickup day, Gary (aka "Yuri") helped me get the keys and was so kind, patient, and genuinely helpful -- exactly the energy you want on such an exciting day. Greg then walked me through setting up the car, explaining all of the features and technology in a way that was thorough but never overwhelming. Overall, this was a fantastic buying experience from start to finish. The team was professional, friendly, and truly cared about making sure I felt confident and excited about my new car. Highly recommend!

    I recently attempted to purchase a BMW X7 from Patrick BMW in Illinois and unfortunately the…read moreexperience was extremely disappointing. Two days before pickup, I had already completed everything the dealership asked of me. I secured financing through my bank, had the purchase agreement sent to my lender, the check was issued, and I even added the vehicle to my insurance policy. From my perspective, the deal was essentially ready to close. However, when it came time to finalize everything, several additional products were introduced that had never been discussed earlier in the process. The finance manager explained that the $3,500 maintenance plan would be important because brakes on this vehicle can cost around $5,000, and she also recommended wheel and tire protection for roughly $3,000. While I understand dealerships offer these types of protections, my concern is that these options were introduced after the deal was basically complete and after my lender had already issued a check. As a consumer, I expect to be given all available options upfront so I can make an informed decision before moving forward with financing and insurance. Introducing additional costs at the final stage forced me into the position of having to call my bank, void a check, and restart the funding process. To make matters more frustrating, after everything was already in motion, the salesperson informed me that I would also need to physically "wet sign" documents before the vehicle could leave the dealership. This was never mentioned earlier either. Since I live about 4.5 hours away, that meant either driving nearly 9 hours round trip or waiting for documents to be mailed back and forth. At that point, I asked to speak with the General Manager, Keith, hoping we could find some kind of resolution given the amount of time and effort I had already invested. Unfortunately, the response I received was simply that there must have been "miscommunication," with no real effort made to acknowledge the inconvenience or salvage the deal. In the end, poor communication and last-minute changes ended up killing what was nearly a $74,000-$75,000 sale. Buying a vehicle in this price range should be a smooth and professional experience. Unfortunately, that was not my experience here. Will never consider using them again!! Worst experience ever!!

    Patrick MINI - car_dealers - Updated May 2026

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