Ask for Maria Makris. She rocks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I really had no interest in having ANOTHER car salesperson nagging me about purchasing a car. My initial request to Maria was that communication was to be done by email only. This was no issue for her and she patiently and courteously answered my email questions. I cannot tell you how much I appreciate that. Last week I happened to be in the area for something work related and took the opportunity to come in and meet Maria and see the car. She could not have been any nicer and more welcoming. After answering a few additional questions, I told her I had to discuss this with my wife. With my wife's approval, I called Maria and asked to get the process started because we were on our way and wanted to be out in as little time as possible. When we arrived the car was prepped - we went through the paperwork, the car and talked about the dealership in a little over an hour. Simply OUTSTANDING!!!!!! I love the car - and more importantly, I am so grateful for the wonderful work Maria did. I have purchased a LOT of cars (too many, my wife would say) and have never had such a pleasant, efficient and consise handling of the purchasing process. Maria did an amazing job listening, answering all my questions, and understanding that my wife and I did not want to spend hour after hour waiting for paperwork to be done. Maria's definitely a keeper!!!!!!!!!!!!!!!!!!!!!!! read more

Purchasing a new vehicle is a life changing decision in our lifestyle. Prior to the expiration of my MINI lease, I began a selection process where I considered various brands and car dealers. From this selection process, Patrick MINI stood out from the rest of the car dealers due to the professionalism provided by Anna and her team. at all times Following our first meeting, Anna provided me with the proper guidance into understanding what was the best scenario providing a WIN-WIN scenario for all parties involved. Once I placed my purchased order, Anna provided outstanding follow up that materialized with a new Lease Agreement that follow thru her approach to provide WIN-WIN scenario for all the parties involved. Because of this, Anna and her team proved to me that acquiring a new vehicle is an important decision that can be done with high level of professionalism and integrity diminishing the stereotypes of what we tend to perceive as often "painful" when it becomes to acquiring a new vehicle. Patrick MINI a world class car dealership lead by Anna and her team role model professionals and experts! read more

WARNING!....Adam Philippou is a rare salesman with empathy, compassion, integrity, kindness and total lack of arrogance and psychobabble​ high-pressure​ sales tactics. This was my 3rd mini purchase​, unfortunately,​ my last mini was​ rear-ended​​ 2 days earlier by a driver looking down and didn't see traffic was stopped. He sold the car to me...not my boyfriend. I was the one making the purchase and I was never spoken to as someone incapable of making a decision on my own and no games were played. I give Adam's card to everyone I meet who says they have a mini...or they're thinking of getting one. So long Naperville Mini, next time take me serious when I say I want an out the door price. Thanks for hiring Adam, the absolute best experience I have ever had...even my boyfriend agreed. read more

Every time I bring my Mini in I get fast and efficient service. I usually walk in or call same day for an appointment. I'm a generally patient person so I tend to wait. The few times my car wasn't ready I was offered a loaner or rental. I see that in some of the reviews people are complaining about having to wait 3 hours while their car is serviced but, quite frankly, same day service is a pretty impressive guarantee. Yea, it can be a little costly, as most car repairs are, but I think the labor rate is pretty fair for the quality of the work done. Also, it's comforting seeing the same faces consistently on the service side. They also don't mess around with what repairs are necessary and what can wait for a bit. I appreciate the honesty. Patrick Mini is worth a trip from Chicago for me. read more

I had such a wonderful experience with the salesman Matt Kinsella! I originally went to Patrick mini last summer to see if I even liked driving the Mini Cooper. Matt Kinsella was the salesperson I talked with and explained what I was thinking. He took his time and explained the car to me and all the features it had! When I was ready to purchase the car this February I contacted Matt Kinsella right away and he went above and beyond what I expected!!! I highly recommend if you are looking for a Mini to contact Matt Kinsella from Patrick Mini in Schaumburg. You won't be disappointed!!!! Thank you Matt!!! I love my car and you gave me a different outlook towards Car Salespeople!!! Such a great experience!! I wish all salespeople were like Matt Kinsella! read more

I came to Patrick Mini to buy my first Mini in August 2009. I lived closer to Bill Jacobs but I had heard Patrick had better service. I came in on a Saturday morning knowing which car I wanted to buy from looking at their inventory online. Justin helped me set everything up. He clearly described all of my financing options and helped me figure out the best one for me. I was pleasantly surprised by how easy the whole process was. Before I knew it I was driving away with my new mini. My choice of Patrick was soon reaffirmed when I recently got a flat tire. I brought my mini in on a Saturday morning and was promptly taken care of. Honestly, I and can't wait for my three years to be up so I can go back to Patrick and buy my next one. read more

Visited the "other" dealers looking for my baby. Not impressed at all with they way I was treated until I walked into Patrick MINI. What a great experience from the moment I walked in till the moment I drove off waving in my new 2011 Chili Red MINI Cooper!!! I am so happy that I made the trip out from the city to see Maria. She was recommended to me from a friend and he was totally right. So helpful and knowledageable and not at all pushy like what I had experienced at the other dealers. I felt really comfortable right away. I highly recommend Patrick MINI, if I could give them 10 stars I would! Take it from someone who researched and researched - make the trip out to see them, you won't regret it! read more

Being new to Chicago I needed to find a Mini dealership for my year old Mini, I did a quick google search and found Patrick Mini. I decided to check it out since my car needed service sooner rather than later. They were extremely easy to get into for the time and date I wanted. It was easy to find and not too far from the city. The staff was very friendly and the service was quick. I waited during my appointment, the waiting area was way more comfortable than any other dealership I've been stuck in. They had me in and out just over an hour, much appreciated considering these things can take forever sometimes. I will definitely be returning here for any future service and car needs!! read more

Warning: They sell your private information including your CELL PHONE NUMBER to third parties trying to sell you extended warranties. Really disgusting business practice and when I called to ask about it I was given a runaround...no, that didn't happen...okay, maybe it did and somebody will call you back and explain what happened. Three calls. Three voicemail messages. ZERO RESPONSE. I thought this was the greatest dealership ever; the way they handled this us beyond disappointing. What in the world gives them the right to SHARE OUR PRIVATE INFORMATION? Despicable business practice. It's no wonder no one has called me, how do they explain or excuse this violation of privacy? read more

So far, so good. I took Edith (my 2013 Cooper 2-door) for her second service appointment last week. I was impressed by the way the service department treated me on both occasions. The service staff was friendly and up front about what services I needed and what the costs would be (none - I'm still under warranty). The time estimate they gave me was right on and they happily accommodated me when I showed up an hour early for my appointment fully expecting to wait - instead, they got me right in! Thank you, Patrick MINI for making MINI ownership everything I had hoped for. read more

I purchased a 2017 Mini Cooper S. Anna and Bibiana were my salesperson. They were very helpful. Even after my purchase, Anna was supportive in dealing with any of my concerns about my car. Throughout the whole process, there was one person who wasn't very polite. Her actions and attitude could simply have been a reason for me to leave a bad review. However, everyone else was tremendously helpful, professional, and friendly. I think it would have been unfair for them just because of one person who didn't care about her duties. read more

I was having issues with the airbag light in my 2003 MCS. I read Mini extended the warranty on this specific problem. I took it to Bill Jacobs @ Naperville and they lied about it and tried to charge me ~$1000 for it, after letting me sit in the waiting room for 4 hours. I went to Patrick Mini @ Schaumburg, and sure enough, I was right. It's covered by the warranty. They fixed it on the spot in 30 minutes, free of charge. They have been fantastic. read more

After lots of research about the car I wanted, I found it at Patrick MINI! The whole process was a breeze! I haven't bought many new cars but this is where the bar is set now. From the moment I walked in the door it felt different from all of the other options I had explored, a nice no pressure atmosphere that facilitated what I was trying to accomplish. Got my Cooper S! When I get my John Cooper Works, it will be there too. read more

I've been shopping around for a new vehicle for my girlfriend since December and I haven't had the greatest luck. Fortunately, I met Adam Philippou this past Thursday at Patrick MINI. Adam was thorough, nice, and super funny! He set my expectations and gave me some great advice about purchasing a new vehicle. I've been passing his information along to my friends, and I might even set him up with my sister... the man is hilarious! read more

My first yelp, and it had to be about Patrick Mini. I have purchased several cars in my life and never has my experience been more enjoyable. From the time I walked in to the time of purchase I was treated as if I had been known by all involved in the process for years. It is because of this low pressure style I felt comfortable in my new purchase. Never been happier with a car or a dealership! Thank you Patrick Mini! read more

Just bought my first MINI! It has been on my bucket list for as long as I can remember. I had a wonderful buying experience. Matt Kinsella was great and very knowledgeable! We had a slight miscommunication but it was rectified quickly. I hope to remain in the MINI family for a long time! Thank you to everyone at Patrick MINI! read more

My wife and I have purchase 3 cars from Justin Vallo at Patrick Mini since 2000. Two mini's and a used Honda. The experience has been nothing but excellent each time. I am very particular and Justin works hard to make sure that we are getting a vehicle that we can not only afford but one that we enjoy driving as well. read more

Adam P. and his colleagues were professional, efficient, and kind as they helped us secure a Mini we had seen online. They went out of their way to make the process easy. Adam made sure we understood each step of the process and was patient as we made our decisions. We highly recommend Adam as a client advisor! read more

Anna made us feel very relaxed and comfortable. She was more excited about our purchase then we were and was so knowledgeable and was able to explain everything about the car. We ended up at Patrick because of a bad experience at another dealer. Anna put us at ease and now I am a proud owner of a Mini read more