My salesperson, Bill Lutz, was fantastic! He was very attentive to all my needs. He made the…read morepurchase of my new Grand Sport a very favorable experience. I highly recommend doing business with Bill and Chevrolet of Naperville!

I love Chevy of Naperville. I always feel comfortable here when buying a new car or coming in for…read morerepairs. Everyone is always friendly and helpful.

Great customer service. From start to finish, a great experience. This is our second car from this…read moredealership, and both times our Sales Consultant Mike Beck provided us with great no-nonsense service. What more can you ask for...a great automobile AND great customer service! Highly recommend Toyota of Naperville!

To begin, I bought this car brand new at Toyota of Elgin, but every time I go in for a simple…read moreservice, they give me a dozen things it does not need and make it imperative that I have them done asap plus do not check for what I want done. And, the service check takes forever (think 2 hours on a Saturday): 1. New tires (I went elsewhere for half the price, but that place told me i had at least another year on the old ones, so I was switching them out early) $2500 at Toyota ($1130 for four locally, better brand, original equipment). 2. Brakes: they did not check them even though they said they would. Instead tried to sell me a front caliper cleaning $117, rear caliper $117 nope. What I did need was the supposedly free brake check that they "forgot" to do. At local shop, told I have 80% wear left. Free check. 3. Rodent Deterrent -$303 nope don't need that. I use bait boxes in garage. 4. A/C Heater Cleaning $205 nope, don't need that 5. Fuel Induction Clean $299 nope, don't need that 6. Wheel Alignment $159 nope, don't need that 7. PCV Valve Replacement $142 huh? 8. Brake Fluid Exchange $267 yes, local shop said I could use that but they charge $140 9. New rim (it's a large scratch, who cares) $994 So, I came in for a brake check that they forgot to do, windshield wipers, and a tire check, and they wanted to charge me $4143, but I got out for $77 for the wipers and what they termed a "basic car check" that does not include checking brake pads. Who can afford this larceny? And, how can a "basic car check" not include the size of the brake pad remaining? My car has 35K miles on it now (it had 33467 at the time of the Toyota basic car heck). Guess where I'm not going back to today, now that my car keeps saying I need the oil changed? And, how do I need the oil changed when it's only been 2000 miles. I'm guessing that's because it's been 6 months. So okay, that's fine, I had it done locally for $95.00 and $38 to rotate my almost brand new tires. At least Pinnacle will do the brake check for FREE. Note that terribly damaged (not) rim in the photo on back tire. If you buy a Toyota, do not have it serviced at Toyota of Naperville, unless you like throwing cash out the window.

I had my SUV serviced here and everything went well. Ethan was very thorough and explained every…read morestep. He did not try to upsell anything which I appreciated. I decided to use a loaner since my service was estimated to take around 2 hours. The loaner was basically the same as my SUV which made it easy for me. I didn't spend anytime trying to figure out what was where, etc. Just as Ethan explained - my car was done within 2 hours. All was great! They also ran my car through the car wash and filled up my gas tank, free of charge. This location also has a small complimentary cafe. They have coffees, foundation drinks, bottled waters, and a few snacks.

Lexus of Naperville is, by far, the worst dealership I have ever done business with…read more The finance representative who processed our lease: I believe he said he was a former Nissan employee--was, in my opinion, extremely unprofessional and incompetent. He appeared to be upset with my wife and me because we did not want to purchase any of the packages or accessories he was offering. This was evident from his swearing and from making assertions that I felt were both unprofessional and unwarranted. Although we specifically asked that the vehicle be placed in both of our names, he only put the vehicle in my wife's name on the title, despite running a credit check on both of us. Both of our credit scores were in the low- to mid-800s. More recently, we were at the dealership for service on our vehicle. While we were there, I asked one of the salespeople to show me an RX 350. Since it was a hot day, the salesperson literally stood under a tree in the shade while I walked the lot alone. I found this to be extremely disappointing and not at all the level of customer service I would expect from a Lexus dealership. On top of that, in our experience, it can take several days to a week just to get an appointment for something as routine as an oil change. You may want to take these experiences into consideration before purchasing or leasing a vehicle from this dealership. If I could, I would give Lexus of Naperville zero stars. That said, buyer beware. If you decide to do business with this dealership, I strongly recommend proceeding with a great deal of caution. These are my personal experiences and opinions. I encourage others to do their own research and form their own conclusions.

Everyone we interacted with including the general manager Andreas Korallus was welcoming!…read moreChristopher Gough showed us the XC40, we went thru a test drive and we saw it in different colours, black, denim blue and white, and they were all beautiful! We eventually decided on the black one because our little one preferred the black one! We arrived around 5:15pm and left with our beautiful car before 8pm! Christopher Gough was warm and competent and we would highly recommend him to our family and friends! We truly appreciate his time and patience! Howar Ruiz went thru the final paper work with us, and he was warm and competent as well! They were lovely and genuine people! If you need a beautiful and practical vehicle, go to Volvo Lisle! :)

My first adventure with an EV and what a great start. I love my new-to-me 2022 C40 !! With under…read more22k miles it's practically new and it drives great. Lolita Cook guided me through all of the features and help me understand the advantages of switching to electric. Being a certified vehicle it qualified for a warranty which I also purchased. Great deal, thank you to Andreas Korallus, Sal Garretto and Copper !!

The morning before a road trip we go out to the car and the tire is flat. Who ya gonna call? No not…read moreGhost Busters we call RX Auto Repair. They get the car in replace the tire and get us out of there road ready in a couple of hours. Great service at a very reasonable price. These guys are the best. Thanks again. Sharon

Ron and Andrew and the RX Auto team are the best at what they do . I have been a customer for over…read more15 years , I won't go anywhere else :) Not only does your car get repaired for a competitive price , the customer service is top notch . Highly Recommend!

I bought a used car from Mike in 2021, was in and out with my car on the same day. Mike was very…read moreknowledge and helpful. They reached out to me for a free oil change when one was needed, so I took it in and was in and out. I just had my antenna fin get ripped off the top of my car. I went in to speak with Mike, who sold me the car, and Andrew, in service. The part has been ordered and will be setting up an appointment when it gets in. Everyone has been very helpful and active in reaching out to me to keep me up to date on what's going on.

BUYER BEWARE: I purchased a car here in May, 2026 for my daughter w/Josh. While at the dealership,…read moreI asked Josh several questions. One was : Seeing that you are selling the car "as is", what if I drive off of the lot and the car breaks down? He responded that they would take care of any problem that we have with the car as long as we let him know within a week or so. After he wrote up the paperwork, we went to Alex's office (finance mgr). I paid cash for a 2019 Jeep Renegade. Mike then suggested that I purchase a warranty for the car which I did. I put down $1819 on a $500 deductible plan with the remainder to be paid in 18 mos. Before leaving the dealership, me, my daughter and Josh looked the car over and noticed the tire sensor light would not go out. Josh said we could bring it back and they would fix it. When my daughter got the car home, she checked EVERY function to make sure it was working. Within a couple of days she noticed the driver seat heater was not working. She called Josh who told her that they would have to order the part. Once the part came in, my daughter went to the dealership to have the repairs done. When done, she called me and I asked her if they charged her for anything or gave her paperwork to sign and she said no. At this point I was quite satisfied thinking that Josh honored his word to repair any immediate problems found with the car. I decided to cancel the warranty appx 3 months later with Fidelity and get one with a lower deductible. The refund I received from Fidelity was only $663.18. I called Fidelity and asked why didn't I get closer to the $1819 that I put down on the warranty contract? To my surprise, I was told that the dealership submitted a claim on 5/26/26 in the amount of $1127.37 for a seat heater and a tire sensor. This claim was submitted against the warranty that I purchased WITHOUT the consent of myself or my daughter. I then asked to receive a copy of the service report to see who signed it. I was told that they did not have any paperwork because the dealership submitted the invoice for payment electronically which had already been paid. I called Josh who told me that he and Alex decided to have the repairs done using the car warranty and that the dealership paid the $500 deductible. I reminded him that when we purchased the car, he said "THEY" would cover any needed repairs found on the car within a week or so. He then said that there must have been some misunderstanding, insinuating that he didn't say this. I also asked him why would they make a decision to submit a claim using the warranty that I purchased without asking me or my daughter? His reply was they did this so we would not have to pay anything out of pocket. I told him that had I known this, I would have never cancelled the contract and now I am out of $1100+. He then said he'd have Mike (finance mgr) to give me a call to see what they could do and that Alex was no longer there. I spoke with Mike who said he would get back with me after he finds out what was going on. After a week or so, he never called me back so I called and left a couple of messages on his vm with the last one saying I was considering legal counsel. I then received a call from Greg 10/1/26. During our conversation, he apologized and said that he would cut me a check for the difference between what Fidelity reimbursed me for so I would receive what I should have actually been reimbursed for had they never submitted a claim WITHOUT MY CONSENT OR KNOWLEDGE USING THE WARRANTY THAT I PURCHASED! He then asked me if I had a copy of the receipt showing what I put down on the warranty because he could not find it. I told him no so he said he would call me right back when he located it which he did at which time he said he still could not find it and that he would get in touch with his Fidelity rep the next day to find out and call me back. Well it's been a week and HONEST GREG never called me back although I have left messages via text, on his vm, emails and with his office. Never again will I purchase a vehicle from this dealership!!

I bought a 2006 Toyota Solara SLE convertible w/34.k miles. My wife and I flew from Dallas…read more(Lovefield) to Midway Airport (next to O'hara) to purchase the car and drive home. Thank you Shannon (Sales Manager) for picking us up at the airport. The experience was seamless. Great sales staff....very proactive and professional. We love our Solara and so does everyone else Would I do it again? Certainly! Be safe out there- "Buck"

I bought a Cadillac 2018 XTS from them and the service was excellent. They responded very quickly…read moreand I was able to close the deal the next day and pick up the car.. I would highly recommend them as they were not your typical dealer. Shannon and Jaxon were my 2 contacts

My work van broke down and AAC supposedly fixed it. The very next time we took the van out it broke…read moredown again in the middle of the highway. I had cars flying at me at 70-80 miles and swerving around me and barely missing me. It was very dicey and quite terrifying. I had the van towed back to AAC and they charged us another $1000+ (they had charged us over $800 the week before). Furthermore they showed me no professional courtesy or personal respect whatsoever. Feeling completely taken advantage of, disrespected and demeaned, the only thing I could do was let them know that I would be recommending that our company take our business elsewhere. The next thing I know, our production manager tells me that THEY called him to complain about ME! Where do these guys get off?? I can't in good conscience recommend these people to ANYONE.

The men at this shop are some of the most thoughtful, kind hearted and considerate humans being I…read morehave ever come across. They helped me get my car back up and running within a 24 hour period. The quality and care they took is immeasurable. I'll never be able to recommend another place to get your car fixed at. This is the only place I will be going from now on and sending everyone I know there as well.