Bought shifter for my coupe. After I received part I had a heart attack. wasn't able to install for…read more3 weeks after that. Then I found out shifter base was nowhere close size wise to what I had. I contacted them thru ebay ..they refused return/refund with no explanation at all. I filed return application one day after their 30 day return policy. they flat just closed my case.. they are shisters and rip offs...how cold to refuse refund one day after their 30 day return policy...if I wouldn't of had a heart attack I would of found out it wasn't right part earlier and made claim earlier.. BEWARE!!!

Bought something from them off eBay, never received it, no communication, deadbeats. Guess I should…read morehave looked here first to see their stellar reputation..

Drew was a great help sorting out what was needed. Had good product knowledge and very polite.read more

Amazing service!! i came in to get a new filter and windshield liquid. She helped me pick out the…read morebest ones for my car and went above & beyond for me ! i plan to come to this location any time i need help with my vehicles.

My heat went out in my van when it was -2. I stopped in and they had my part. Price was very…read morereasonable. They allowed me to install my heater switch in their parking lot and sit a few minutes while the van warmed up. Can't thank them enough. This is the first time I shopped here and it won't be the last.

Horrible place of business.. One manager Glen is extremely rude and a racist have to ask for a…read moredifferent employee to talk to to receive satisfiable business and problems resolved.. They also treat their employees like crap.. Also like to tell their business accounts about employees who are going to be fired before firing said employees. Also will be closing very soon due to better auto part stores.. I strongly advise to take business elsewhere!

My windshield wiper took a crap in the middle of a snow storm. Being the white collar desk jockey…read morethat I am, I had no idea how to replace it. I swung into the nearest auto store to buy a new blade hoping the ordeal wasn't too complicated. My visibility was awful due to the storm. I went inside Advance Auto Parts and within minutes was greeted by Tony who helped me pick out the best windshield wiper for my vehicle. I also asked if it was difficult to pop on and he said it was not. He then offered to come outside and show me how to put it on. It turns out it was super simple but I'm happy this guy came out into the snow to assist me and teach me for next time. Thanks Tony! Great customer service!

Just recently moved to town and was having issues with my brake pads. Pulled up to Advance Auto…read moreParts and struggled a bit to change the parts. David jumped through hoops to help me out and cater to my terrible shade tree mechanic issues. I will only go to this store for car upgrades.

Can always depend on NAPA to have what you need if you're doing serious work on your car. Parts are…read morefairly priced and usually very good quality.

Great people to work with. Analysis of the problem right away. Quote and service was fast. Will…read moredefinitely go back.

Fantastic folks and fantastic work! They did an immediate repair as I had a problem that if left…read moreunattended could have caused a significant breakdown. I was amazed at their level of attention and knowledge. It's a wonderful thing when you get great service from very good people!

BAD SERVICE - HORRIBLE ATTITUDE - LIES ABOUT SERVICES OFFERED…read more Went there multiple times in the past with overall pleasant results. This time it was for a headlight bulb replacement. Gentleman installed them improperly, so i went back and asked for some help. "Manager" told me "we don't install bulbs for free, you'll have to go to a body shop to fix this" I told him that not only do they install bulbs for free of charge but it's clearly listed on their website. He told me there was nothing else he could do and to go to a shop to get this fixed. Extremely rude, very frustrating Went to another local store where they fixed the issue within 5 minutes. Will NEVER return to this location. I just read some of the other review and it appears that this location changed many personnel recently and they are doing a great job of performing terrible customer service and ruining the reputation of their store. Bad service, rude manager and LIES.

20 year customer and so disappointed in the crew change. They got rid of the best crew and…read morereplaced them with no one helpful. They overcharge for everything and won't even replace a light bulb. They old crew had the best service. I will never go back.

Stopped in the other day to get a few things. Staff was very knowledgeable and friendly, looked up…read moreparts that I needed, not only for car, but for motorcycle as well. Was an Advanced customer, but after my experience yesterday, I'm switching to O'Reilly.

I just wanted to give Kenny a shout out for being so nice and helpful! Not only did he help me find…read morethe correct oil for my car, he offered to help me out and pour it in for me. I really appreciated his act of kindness, as I know very little about cars and I had my two young kids with me.

Update - nobody called me back to address my concerns. That's poor management. They obviously can't…read morehandle conflict. Visited this dealership a few days ago to look at a used $40k vehicle. The sales guy, David Domanski, didn't seem very familiar with the Audi brand, the vehicle, the options, etc. We asked if it had CarPlay and he didn't know. We took a 15 minute test drive. He didn't show us any features of the vehicle, just asked how it drove. He told us nothing about the vehicle but he told us 10 times that he owns a Porsche Macan GTS. He told us the vehicle underwent a 150 point inspection, the same inspection they would do if they were certifying a newer vehicle. It turned out that he lied. They just did a simple safety inspection that involved brakes, brake pads, tires, battery, fluids and air filters. He offered to take it to a body shop of my choice for an inspection, which I appreciated. But when I told him that I also wanted it inspected at a local Audi dealer, a full inspection at my expense (about $550) he said that it wasn't possible, the car had to stay within 5 miles of the dealership. I suggested that he take it to the body shop and I would meet him there and then his dealership could do a complete inspection at my expense. He kept insisting that a full inspection was done. He asked " what else needs to be inspected?". I told him there was a lot more involved in an inspection than brakes, battery, air filters, and fluids. I sent him a copy of a used car inspection report that Audi dealerships use, which is much more comprehensive and they check over everything including suspension, electrical, different driving modes, all options, such as night vision, etc. Overall, he seemed like a decent guy but rather clueless and pushy (after we got back from the test drive he asked "So are you paying cash or financing? ") Also, I don't like being lied to. Why wouldn't they do a full inspection at my expense unless they're hiding something? My guess is something is wrong with the vehicle and I dodged a bullet! I made it perfectly clear that if the vehicle checked out I was going to purchase it. I left a message for the used car manager, Jeff. I'll be very surprised if he returns my call.

Friendly knowledgeable staff. No pressure salesman. Great service department. Large inventory…read moreavailable. Need help or information ask for David Domanski

As with all 2004 to 2009 Mercedes SL500's and SL600's I developed a problem with the Active Body…read moreControl System. Apparently there's a conversion kit to modify the suspension system eliminating the continues expensive repairs with the ABC System, but we're having trouble finding a power steering pump that controls just the power steering. There is one out there and he's working to find it. The factory installed tandem pump controls both the power steering and the ABC will burn out shortly if used on the conversion system. So, as a temporary bandaid, Kurt replaced the two bad gaskets affecting the ABS System for now and the trunk battery (which I was unaware was bad) with a new battery for a total of $700 which was shocking to me. I was expecting a bill of at least $1000. This was just a bandaid for now until we can find the proper pump, but Kurt is as honest as the day is long. He also did not charge me for diagnostic testing of the problem, which many shops do. I highly recommend!!

So I am kinda writing this for my mother, who is older, post-social media. Wanted to compliment the…read moreguys at Komet for always taking superior and thoughtful care of her and her beloved 2008 VW Beetle. They indulge her needs and don't take advantage, because they could. And they have been extremely reasonable with her concerning costs. Finally, they do good work! I cannot too strongly recommend them.