1. CKT Racing Engines

1. CKT Racing Engines

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St. Charles, IL

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CKT Racing Engines

4.2 (5 reviews)
Closed 9:00 am - 5:00 pm

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Audi Exchange St. Charles

Audi Exchange St. Charles

3.1
(16 reviews)

We went to Audi just starting our search for an electric vehicle. Our salesperson was welcoming and…read morewe began by test driving the Q6. While looking online, we noticed they also had a Q8 e-tron in stock and asked if we could test drive that one as well. He gladly got it set up for us and provided pricing on both options along with a quote for our trade-in. Even though we told him we were still just looking, there was absolutely zero pressure or aggressive sales tactics. Because it was such a comfortable, hassle-free environment, we actually walked out to our car, looked at each other, and decided to walk right back inside to buy the Q8 e-tron. We negotiated a fair deal and came out with the exact car I wanted. Since we weren't planning on buying that day, they were very accommodating and gave us 10 days to bring back the title and spare key for our trade-in. Our salesperson even provided us with contact information to get our home charger set up. Super nice staff, a seamless process, and I am really loving the new car!

I had an issue with this dealership several months ago, and left a review, along with a message for…read morethe manager, Jeff. I never received a response. Despite that experience, I decided to give them another chance because they I'm genuinely interested in purchasing. Last week, I submitted an inquiry, but once again, no one from the dealership-including Victor, who I had spoke with previously and found pleasant-reached out to me. The only communication I received was from their AI text assistant, Jocelyn. I asked two straightforward questions: whether the vehicle vehicles turbo oil screens have been replaced (a well documented issue on these vehicles that can cost thousands of dollars to repair) And whether the vehicle was a trade-in. Instead of receiving clear answers, I got what appeared to be generic, inaccurate responses, including statements and implying that AI had personally driven or inspected the vehicle. I was hoping for a better experience this time, but unfortunately it seems customer communication and transparency are still lacking. If you're going to use AI to communicate with potential buyers, it should provide accurate information or simply admit when it doesn't know the answer-not create the impression that it has firsthand knowledge of a vehicle.

CKT Racing Engines - gokarts - Updated July 2026

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