Currently going through a head ache if a mess with a large dealership . After 2 month of riding the bike and only 600 miles. The bike stopped working. I called Kel over at Pasadena Yamaha and not only was it the first time that u felt heard but his expertise on the matter and direction was transcending. I wish I would spend my hard earned money with Yamaha Pasadena than this terrible large motorcycle dealers with name sounds like Dertz mega malll. Thank you kel , you were a blessing to my day sir read more

Thank you for your work on my bike :) They has patience and professional work Will be back soon. Thanks again read more

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I'm glad I went with Pasadena Yamaha. I've been looking at the blue 2017 R6 for awhile, and finally found a super great deal on a used one (practically new still with only 538miles) Rich is an awesome guy, he made the whole process from start to finish very easy. Very straight forward, no BS. The staff there was also very welcoming and friendly. They hooked me up with a full tank of gas, and a new pair of Alpinestars gloves when I mentioned I had forgot mine from home. I'm glad to be a part of the Pasadena Yamaha family! I just wish I didn't live so far away, or else this would be my go to place for the new R6! It was a long 4.5hr ride back to central California, but it was an awesome ride through the grapevine. Thank you again guys!!! read more

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Big thanks to Frederick for helping my fiancé and I in purchasing a new 2021 Yamaha raptor 90. Made the process simple and quick! Real easy going guys in that shop and highly recommend purchasing with them. Upon pick up later in the day had a chance to speak to the owner of the shop for about 10 minutes, also a really nice guy, who went out of his way to help load up the ATV and get everything strapped down. Will definitely be back in the future. Once again thanks to the guys at Pasadena Yamaha! read more

Pasadena Yamaha - Motorcycle Dealers Near Me - Pasadena, California

Came in today with my wife to look at some scooter. Walk all the way inside and finally someone came and help. Service is OK. I ask if they offer any discount and the sales rep said no like he's the owner . Without even trying to work something out with me. Seem like he was pre judging me like I c a nt buy or something. Anyway this place left me a bad taste . I was ready to buy but the sales rep don't seem like he wanted my business. Guess my money no good to them . AND BTW DONT NEED A M1 LIC IN CALIFORNIA ANY SCOOTER 125CC AND UNDER. read more

Very bad service my treated unprofessional by a staff member named Joshua will never go there agai

Bought my used 2013 BMW R1200 GS off the showroom floor from Rich Sesma. Great service and straight to the deal. Met everyone that worked there and had a great family owned business feel. Was checked on even after I purchased the bike days later to see how my ride was. Would definitely recommend checking them out if you are looking to purchase a motorcycle! read more

Pasadena Yamaha - 2013 BMW R1200 GS - Motorcycle Dealers Near Me - Pasadena, California

I just bought a motorcycle in Vegas the day before, and asked them if they could squeeze me into their tight schedule to bleed my brakes. This was day one of a two week motorcycle trip across California. They wer read more

Best place to go when looking into purchasing a bike. It took me forever to decide exactly what I wanted to buy as my first bike. Rich and the team were very helpful, knowledgable, and friendly to me. I purchased the 2016 Yamaha R3. Its a beautiful bike that I fell in love with. How my process went: I first called them to see if they had the bike in stock. They transferred me to Rich and the bike was available. Not only did he give me that information but was also informative on the specs and what I needed to bring in first before coming in. I came to the store with a comfortable/laid back welcome greeting as if I know them already. They sent me to speak with Rich. He went over details of what paperwork information I needed, what the next steps are in owning a bike, insurance recommendations, and adding on accessories needed for my first bike. Normally I feel pressure or stress when doing a big purchase, ie. Buying a car, however it was never like that from the start. They gave me a great deal that I couldnt get anywhere else and I respect the way I was treated. I highly recommend to going to these guys. They did an outstanding job and everything went smoothly. Keep in mind though, when purchasing a bike, be sure that you KNOW what you want versus being decisive on which one to pick, or else things wont go smoothly as you plan. I hope my review will help you guys feel more at ease when going to a shop to make a purchase not just on a bike, but also any accessories you need. Thank you Team! Mo.To.Love , Jennifer. read more

Pasadena Yamaha - My first bike, 2016 Yamaha YZFR3. - Motorcycle Dealers Near Me - Pasadena, California

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Awesome service, super helpful! Helpped check my electrical system so i only had to change my battery instead of replacing my whole charging system! Saved me alot of money, and time! read more

Didn't take long to feel like family at this place. Rich Sesma is a great Representative of Pasadena Yamaha--I would say "Salesman" because that's technically what he functions as--but, he doesn't operate that way. I stumbled by this place on accident late one night, then I came in the next day. It was freaking 90+ degrees the day I came and they offered water AND bottles of Black Tea. Plus they have couches you can chill on. I was able to take my gear off and relax, Rich greeted me as I came in and we started talking about bikes and his experiences riding, and even other stories about his life. It was a personable experience I enjoyed. I told him I was looking for a used 2019 R3 and he gave me straightforward information about that bike. Then he showed me this used 2018 Ninja 400 the shop recently acquired that wasn't even on the floor yet because it needed cosmetic repairs. The thing is, we didn't even go back to look at it just so he could sell it to me, he just told me how blown away he was how crazy modified it was; the original owner modified nearly every single replaceable component of the bike and he wanted to show me all the work that had been done to it. I ended up buying it that day, because it was a really good, fair price--and a steal for me. With all of the modifications done to it Yamaha could have charged $3,000, but instead they charged the fair market price, and it saved me a lot money in the long run. Plus, the bike had stupid low miles! AND the original owner of the bike gave Yamaha all of the stock parts along with the bike. Now, Yamaha could have kept those parts and sold them separately, or charged me extra for them, but they didn't. They gave them to me along with the purchase. The bike was ready for me the next day like they said it would be. Another thing I appreciate about Rich is this: when he was working and talking with me a colleague came and asked him to reach out to another customer through phone but Rich refused to because he was working with me. ALSO, I already had a pre-approved auto loan through my credit union and when I told Rich I had one, he stopped the financing process through Yamaha so that their credit checks wouldn't hurt my credit score--thank you. Honda screwed my wife's score bad with that. Rich didn't press on financing through Yamaha. This store is dope. I'mma be back--with weapons (kidding). I'll be back for maintenance for my bike. read more

Thank you Pasadena Yamaha for servicing my Honda the bike is running great you cleaned and rebuilt the carb changed the moter oil and now it starts up first or second kick if anyone needs there bike serviced I would recommend Pasadena Yamaha ps if you don't have a truck thay also will set up a tow service read more

Pasadena Yamaha - This is my 07 Honda crf150r - Motorcycle Dealers Near Me - Pasadena, California

I stopped in to check out a pre-owned bike they had. The salesman (Rich) surprised me with his non-salesman approach. It was very refreshing. He was very knowledgeable about the bike and provided the information I needed to make a decision. I wasn't ready to buy that day and Rich didn't put me off, as I felt comfortable to make more inquiries about the bike over the phone. A week later I came back and bought the bike! Rich's attitude and approach made the difference. Also the shop mechanic is awesome and friendly!! read more

Pasadena Yamaha - Motorcycle Dealers Near Me - Pasadena, California

Great bike when it is running. Check this out.. https://www.facebook.com/groups/712147999506680 Nothing against Pasadena Yamaha, But Yamaha Corp. needs to step up! The bike is almost new, i'm making the payments, insurance, registration and I don't have transportation. Do you have parts for the SVTC? I doubt it. read more

What can I say, this place is great. Everyone is kind and has a great attitude but the main reason for this review is Rich. Rich went above and beyond for me and I can't even begin to describe how grateful I am. From not only walking me through each step of purchasing and financing (never financed anything before) to having a nice talk about the differences and pros/cons of different models I was looking at and everything in between. Just as I ran my credit and was approved he asked "what do you really want?" My heart went to a used GSXR he had in the back of the showroom because multiple people in my family grew up on a Suzuki GSXR. He ran some numbers, called his insurance guy, the works. 5 minutes later I had financing options, insurance options, personal advice, everything and Rich was not once pushy like other places salespeople are. I was ready to sign but I got a call for an emergent family matter and I had to go, I told Rich I wanted the bike but I couldn't stay because family things had came up. So much of a stand up guy he said "I get it, I'm a family man. If you want the bike it's yours, I'll hold it for you. Don't worry about anything go take care of family" he went for a handshake but I outright near hugged him. I told him I'd be back Thursday (almost a full week later) for the bike and to do the paperwork Fast forward to today: I left work early, took a train 2 hours to get to Pasadena because I needed my bike. I fully believed Rich's promise to hold the bike for me but when someone does something like that, is so kind, and so helpful you want to give them your business right away. Throughout the paperwork signing, multiple questions I had, and overall a good conversation of motorcycles Rich was amazing. Best customer service I've ever dealt with. Pasadena Yamaha is the place to go. Definitely coming back soon for service and also in a few years when I'm ready for an upgrade. Here's Rich with my new toy. Again, thank you so much for everything! read more

Pasadena Yamaha - Rich and the new toy - Motorcycle Dealers Near Me - Pasadena, California

Great staff. Always friendly and knowledgeable. They don't mind questions. When I was looking at bikes on the floor Rich would come over and see to it if I had any questions. He is nice, haha he made sure I knew they had complementary drinks just in case I got thirsty while waiting for my bike service. Alex at the desk is pretty knowledgeable when it comes to bikes and gear. I take my bike here to get chain service done, and they handle it well. I am happy with the service after. Def recommend this place. They are good people. read more

100% recommend! I purchased my first motorcycle here, brand new, and Rich was incredibly helpful and honest the whole way through. I've gotten my maintenance done here, as well as purchased a few accessories. The whole team has been friendly and has gone above and beyond to make sure I have all I need (and that I'm safe!). I feel like I can stop by any time to get answers for any of my questions or a cup of coffee. I feel fortunate to be able to support a local shop with great people. Thank you!!! read more

UPDATE: When we were able to bring in my wife's motorcycle to another dealership, the mechanic who worked on the motorcycle determined that other than remove (and lose) a couple of parts, they had done NOTHING to the bike whatsoever. DO NOT USE THIS DEALERSHIP WHATSOEVER. read more

I purchased my 2018 Star Venture Transcontinental from another dealer. I felt like their knowledge was very limited on the product. Things that were said were not backed up properly. I took my moto into Pasadena Yamaha for it's first service, and every service since. Patrick, his Dad and the crew are awesome. I had a warranty Issue and it was facilitated by them with as much urgency as the pipeline for parts from Yamaha would allow. The service mechanics are great and very timely in their service of my moto. Great bunch of guys! read more

Pasadena Yamaha - Motorcycle Dealers Near Me - Pasadena, California

Passed by this shop and since there are not to many Yamaha certified dealers left in the area I was happy to see that there was one still left. I walked in just to buy a few parts and check out the store ended up chatting it up with the owner and his son for like 2 hours about bikes and parts, they had all the parts I needed in stock and were more than helpful and answered all my questions and printed out all the spec. Sheets and Info I needed on my Raptor 700r Thanks guys for all your help and I will be in next week some time to order some more parts! read more

Overall great experience at Yamaha Pasedena. Patrick was a straight forward honest guy. Patrick and his father which is the owner made everything flow fast and easy. Went in filled and signed all the paperwork and then the next day my daughters quad was ready for pick up. Came home with the 2020 YFZ50 she loved it! Thank you guys will be purchasing my very own quad in the near future with you guys. read more

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Fantastic experience, they providing a decent customer service and salesmanship. Bought a used bike with added many bonuses to it as well as transport to my garage! I can highly recommend this well promising dealership! read more

Ok...so now I'm starting to sound like a broken record....I LOVE THIS PLACE!!! Service is amazing, and the guys are all really nice. I just recently purchased my brand new R1...(that bike is a beast)!! On my way to work one morning, she felt kinda sluggish, and wasn't weaving as well as before....got to the shop, and to my horror....SHE HAD A NAIL IN THE BACK TIRE!!! :-(!! NO BUENO!! I called Kel same day....asked for a price...and the stickiest tire he could get for me....I ride fast and I want her to stay on the pavement. He gave me price, and even came to my shop to pick her up!!! WOW!! TOP NOTCH SERVICE!!! They even checked her out for me to make sure she was running 100%....I will keep bringing my bike back to Kel...no matter what...if she gets stranded in palm springs....she hitching a tow truck all the way back here to pasadena....Kel, Rich, Patrick and Rex....you have a customer for life....Thank you so much for your help..... read more

Pasadena Yamaha - My new R1...They take such good care of her!! THX GUYS!!! - Motorcycle Dealers Near Me - Pasadena, California

I first visited this location a few weeks prior to purchasing my first motorcycle. The salesman Rich showed me around the motorcycle I was interested in and took the time to explain any questions I had for it. After completing my Riders Course and obtaining my license, I went back to Pasadena Yamaha, and purchased my first motorcycle. The transaction went by fast, no hassle, no fuss with Rich. He also stated that I am more than welcome to contact him anytime even after business hours on his personal number(which I wont out of respect) but the fact he offered will not go unnoticed. After preparing my motorcycle, Kel the business owner took the time to show me the functions of the motorcycle(headlights, brakes, clutch etc) and even showed me a short demo on the operation of the motorcycle. Considering this was my first motorcycle and just recently obtaining my license, I was a bit nervous to ride it home from the dealer all the way to my house. Though it isn't a standard procedure, Kel offered to load the motorcycle to his personal vehicle and drop it off at my house after business hours on a weekend. I've never received that sort of First Class treatment as a paying customer. This dealership will be my only go to for any accessories, maintenance and future motorcycle purchases I will ever make in my riding career. Also like to add that these guys have a great sense of humor. Thank you! read more

This is the place you want to come to with a staff who is knowledgeable and will address all your questions. I came by looking to see if they had a particular bike I might like to get as my first. Indeed, they did and I was sold. Prior to visiting, I had done my homework and gone to other shops, as well as visiting online shops reading up on the reviews. This shop was by far the most ideal and had competitive prices that worked well within my budget. Rich S. is the man you want to go to for your first time needs. He's a calm, cool, and very respectable person who will help you out if you're just there to browse or do business. I myself ended up walking in and walking out the owner of a brand new 2013 Yamaha FZ6R at a price I was able afford as to other places I have seen and visited. Rich took care of me and everything went smoothly with the purchase. I was set with my paperwork and my keys before I knew it! If you guys are looking for a place that looks after riders, then this is the place for you. I rate their service and professionalism 5/5. This might be your place and it might not. The experience I had and the customer service dealt was top notch in my opinion. Regardless of my review you should remember, look around, do your homework, and you'll make the right choice. Thanks Pasadena Yamaha! read more

Pasadena Yamaha - 2013 Yamaha FZ6R. Walked in as a browser, walked out an owner. - Motorcycle Dealers Near Me - Pasadena, California

Love bringing my bike here. Always can count on them. The whole group I happily call friends now. Just because of that alone it makes me wanna continue to have a Yamaha and get it serviced here and buy from them. Family owned and operated and love bringing them my business. Thanks y'all read more

Veterans Stay Away from this Lousy shop. The service department is Terrible. And does below satisfactory work. I bought 2 brand new R1's at this location, but will not return because service dept is unable to fix this issue. My bike has been to this shop 3-5 times in the past few months. This is ridiculous for a brand new bike that got service at the Dealership. Terrible experience in service dept. save your money and go elsewhere where they can fix the bike read more

Incredible Service! Patrick is the man!! I brought my ATV in due to a recent drop , Patrick was able to put together a parts list as well as keep me up to date in real time regarding parts delay. His attention to detail and commitment to Yamaha and the customer will definitely keep me coming back. Patrick and his worked tirelessly to get my bike done and out way ahead of schedule. Also, Frederick was awesome enough to assist me in loading my quad. Definitely came in handy and was much appreciated. read more

Do not hesitate to bring your bike here. Patrick was amazing to deal with and very patient (thanks Patrick!). I am a know it all hands on type of a person and they dealt with my numerous questions and allowed me to inspect my clutch basket while the service was going on (had them replace the clutch pack). Pasadena Yamaha might as well be Japanese themselves because the service and care was at a level only found in Japan! I mean it when I say they converted a customer who never goes to a dealership service to ONLY going here. read more

I have been looking for a commuter bike and daily driver. I first found what I felt would be a good bike for me, Yamaha YZF-RS ABS and did my research on where to go. I have owned many bikes and have dealt with many dealers and shops over the years and have never really found someone that honestly tried to earn my business verses sell me a bike. Well that has changed today. Rich Sesma is that guy that understands the customer. He was very patient with my concerns and offered lots of options to address each one of my needs and matched me up with the right bike and made the process a great experience. I found Pasadena Yamaha to be a great team of folks that follow Rich's philosophy of treating each customer as they would hope to be treated. Thanks everyone for all that you do and look forward to visiting again soon. read more

First of all hats off to Rich, Kel, and the whole staff here. They really treat you like family here as soon as you walk in the door. I went in to look for my first bike a month earlier. Rich was patient enough to explain which bikes he recommended for a noob like me. He didn't pressure me into walking out with a bike that day. I told him I will be back in a month after I got my M1 license and he was more than happy to assist me when I come back again. One month later, I got my license and I purchased my first bike, the 2019 Yamaha R3 ABS. I can't even describe how awesome this bike is. Great beginner bike if you eventually want to go into sport bikes. The throttle is perfect for a beginner like me but it catches once you're in 3rd or 4th gear and that's when the fun starts. I did months of research on which bikes are the best for beginners with low maintenance and Yamaha is by far the best when it comes to reliability. You want to ride your first bike with a sense of relief without it malfunctioning as a new rider. Remember you are still learning how to ride a motorcycle and all of your attention is prospecting the road, getting used to finding the friction zone on your clutch, throttle, and braking. These guys just wants the best for every new rider that comes in. Their motto is safety first and find the right kind of bike for you. Thanks again for making everything so easy with all your advice Rich! Mahalo! read more

Pasadena Yamaha - My First Bike. The All New Re-Designed 2019 Yamaha R3 ABS Vivid White. Thank You Rich for this amazing Bike! - Motorcycle Dealers Near Me - Pasadena, California

Amazing Service by the one and only Rich Sesma. Bought my first bike here and had my eyes set on the Star 250. Rich made sure I got the bike I wanted, and expedited its delivery. He also gave me some of his recommendations of motorcycle insurance, coach, delivery recommendation and so much more. I cannot have chosen a better place, better motorcycle guru to sell me my first bike. You will not go wrong with this place! A++++. 5 Stars to Rich Sesma. I look forward to buying more bikes from this guy. read more

So as the story goes, I was in a Yamaha dealership having a service done and new skins put on my Suzuki GSXS 1000F. I also ride a 2007 FJR1300 so it was only natural to look at the new one while I was there. BIG MISTAKE! So I get home and the wheels start turning in my head. 13 year old bike, needs a few things. Time for a new one or time for an investment? Hard choices. Then, there's the electronically controlled suspension and cruise control, heated grips and on and on. Hard to overcome latest, greatest tech on a fabulous machine. I love my FJR. Would I love this one the same? Could it live up to 76,000 miles and 13 years of happiness, therapy and flat out fun? Well, Rich made it my reality and YES, it sadly blows my old FJR away. I talked with Rich briefly over the phone before coming in. Liked the NO PRESSURE approach. Came in and sat with Rich for a bit swapping stories and talking about possibly buying the new FJR. Just for clarification, talking about it! Rich is a kindred spirit. Seemed like we should have crossed paths somewhere. Anyway, Rich has a zero pressure, bike sells itself attitude. He is just there to do paperwork kinda thing. I have made a lot of purchases. Cars and bikes. This was honestly one of the most laid back, easy ones I have ever had. I rode home and was like, "Wow, I just bought a bike". That was too easy. That's the feeling you leave with, and of course a new motorcycle to boot. So, what I'm saying is this. Go to Pasadena Yamaha, talk to Rich! Find the bike that will make you happy and buy it. Save the shopping and frustration for someone else. Make your life easy - GO SEE RICH. And since your buying a Yamaha, you can express your joy to others as they bitch about service and issues on their Suzuki's or Honda's while you laugh because you have a Yamaha. Thanks Rich, see you soon. Love the FJR. Puts a huge smile every time I get on and GOD knows those are hard to come by in Pandemic 2020. read more

Pasadena Yamaha - New Toy 2020 FJR1300 ES - Motorcycle Dealers Near Me - Pasadena, California

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The staff at Pasadena Yamaha were super welcoming and accommodating. This shop is not the type of shop that hounds you down, constantly asking if you need any help. They ask if you need help, and if you don't then they let you browse around with your own comfort. That was a plus for me. Rich helped us out and he made the process for us very easy. We picked out two bikes, and quoted us right away for each one. We ended up picking the Matte Grey R6 and he did not pull up some ridiculous high price like the other big bike shops. The price is what it is and he was willing to work with customer's budgets. We were in and out pretty quick, and he did a good job explaining everything to us. We would definitely be coming back, and I would highly recommend Pasadena Yamaha for buying, repairs, and etc. Thank you Pasadena Yamaha for a great buying experience! read more

Excellent customized service! A family owned business centrally located to help with all your moto needs. Patrick helped me outfit my exact needs! Thank you Pasadena Yamaha for being outstanding! read more

Recently bought an 2020 R6. Awesome place. Straight forward. Friendly and treated my family nicely. Would recommend buying from here.

I'm shopping here for parts. Burt's is not friendly like this group here! It's a small business that could use your patronage. They also know there stuff. read more

Great customer service! Went in to look at an R6. The sales representative Rich was kind, patient and up front. Will definitely consider buying from them in the future. read more

The whole staff here was very friendly and helpful. Rich, the head salesman, was especially helpful in picking out a ride that was right for me. There was literally no pressure at all to buy, he just wanted to help us make the best choice. Which I believe we did! First time there just popped in on a Saturday morning and Rich talked with us for over an hour showing us around to the different bikes and options. 2nd time we knew what I was looking for and they made the process very simple - Rich is very forth coming on all the costs and fees and will not hide anything when asked. He knows his stuff! Overall a phenomenal buying experience and I plan on coming back here for services on my Yamaha scooter. read more

Well let me tell you about my experience at Pasadena Yamaha! Took my bike in to get new tires and a gentleman named Steve helped me select a couple of tires for my bike! I have to say he hooked it up on pricing and the service manager Patrick installed them while I waited! That was great! read more