Had a late lunch at the Pappadeaux's just couple of blocks from Turtle Creek in Dallas. The food and atmosphere were excellent as I have experienced at other locations and other Pappa's concepts. The service was average - not the enthusiasm and welcoming culture that I thought was what elevated Pappadeaux's in prior visit. Here's the matter that will reduce the likelihood of a return visit - the electronic device used to pay and add a tip was nasty. Greasy and covered in fingerprints. read more

First time at this location, but have been to Pappadeaux's many times. This location has a really cool vibe, since it is upstairs, giving it a bourbon street feel. (Unsure about an accessible entrance, but would suspect they have one). We made a lunch reservation on Labor Day Monday, and glad we did cause they were busy! Terrell was our server and went above and beyond in service. Genuinely a kind and helpful person, and made our experience even better! He was helpful with suggestions on the menu, very attentive, and made sure we were taken care of. We had a wonderful experience and as usual, the food is amazing. We got shrimp cocktail for our app, perfectly cooked, so flavorful, and a perfect way to start the meal. For our meals we got crawfish étouffée, stuffed crab, and added a pan fried soft shell crab with our stuffed crab and a side of broccolini. Everything was so good, we left nothing behind. For dessert we got cheesecake with raspberry sauce. Different from regular cheesecake, so much more creamy and smooth. Absolutely delicious. Wonderful experience, excellent service, delicious food. Highly recommend coming here for a nice meal out! read more

Pappadeaux Seafood Kitchen - Cajun/Creole Near Me - Dallas, Texas

Unfortunately, I wish I could give this location a big ZERO! We came here for my sister's birthday and after a hour and 30 minutes we had no appetizers and we had to ask for waters which is weird from the start! The only thing that was brought to our table was dry bread and cold/hard butter. Our waitress name was Kristine and honestly she was the worst i've ever had! The oaklawn location is THE WORST location i've ever been too and I've been to all of the Atlanta locations, the Alabama location and all of the Dallas, Texas locations and I have NEVER had a bad experience. Meanwhile the waiter didn't bring my drink when she brought everyone else's then when I mentioned it she told me I never ordered one! The issue here was the entire right side of the table heard me order my drink and also state that I would be taking care of my sisters drink. We asked for the manager 10 times and someone by the name of Andrea showed up maybe 2 or 3 times out of the 10 with NO SOLUTIONS. The majority of our party ordered from the restaurant week menu so the orders were simple but incomplete and dissatisfying! My shrimp gumbo came out after 1 hour and 40 minutes COLD! Everyone else's came out decent, the waiter Kristine acted as if she ain't understand the issue! I stated that I didn't want any more gumbo after she said she can bring out another. I wasn't offered anything else although on the restaurant weeks menu there were 2 other options. Next, 45 more minutes went by and the waiter came out stating that the dirty rice that came with the majority of our 2nd courses was sold out. Next we all questioning what our options are. 20 more minutes go by and the supposed manager Andrea states that they are sold out of the 3rd course (cheesecake) that the entire table ordered. needless to say for the 2nd course the waiter stated that we could get crab rice instead of dirty rice. Most of us agreed and it came out DRY AF and nasty bug at this point we don't even care we gave up. All of the table received theirs but the birthday girl never got her rice so we asked questions of course the waiter is clueless and the rice later comes out separate from her meal! After that remember they said the dessert of our choice is no more so they bring the bill. We ask if we can get our cake for birthday girl and some guy comes and slams it on the table as if he has any reason to be irritated after what we've been through! The bill was complete bullshit! At that point we don't want our food, we've had a terrible experience but there really wasn't any accountability for anything! We were met with blaming of being short staffed and the kitchen! NEXT, I state that I wont be paying my bill until I speak with the manager and our waiter inappropriately asks me my age! Why that mattered and why she asked me that is still unclear but I tell her my age has nothing to do with my asks of her! Next she explained the check saying that I received over $25 in discounts and after my calculations that was a lie! I went ahead and paid the bill out of frustration although I should've left the shit on the table and walked out! The waiter watches me pay and skip the tip and then INAPPROPRIATELY STATES that I skipped the TIP! I proceeded to tell her that she DIDN'T DESERVE a tip! Her attitude continues and I don't care nor do I say anything else. I approached the manager Andrea to ask one more time if she was really the manager and her, the waiter and some other lady were smirking! THIS experience was Unnecessary , Unacceptable, and Unprofessional and I will not stand for it! I want a refund as this food was thrown in the trash! All of your staff at every location should be on one accord and i'm just not going to accept how we were treated at this location! You all literally ruined a birthday and that's sad! read more

Pappadeaux Seafood Kitchen - Cajun/Creole Near Me - Dallas, Texas

We visited this early afternoon. My husband and I with our 12 year old. Waitress comes to the table with menus and asks does my 12 year old need one. I was shocked...Maybe she thought he was gonna drink from a baby bottle that I had in my purse..( he is the average preteen by the way) Like are you joking! I said um yes... I ordered the cajun catfish with red beans and rice. My meal was good but the plate was big as hell! I couldn't believe it...like really. My husband ordered the shrimp gumboshrimp was so over cooked...roux was like roux soup. My son ordered the soft shell crab and fries...he liked it. Had to be a manager that came to our table when it was time to pay( black lady red shirt hair in a bun about 30ish looking) thinking we were going to ask for a discount or something...nope we paid full price. She brought our bill and it hit the table hard like she had an attitude. The place was nice and people seemed to be enjoying themselves and their meal. read more

Pappadeaux Seafood Kitchen - Cajun catfish with red beans and rice - Cajun/Creole Near Me - Dallas, Texas

We had a wonderful experience at this Pappadeaux. I brought my mom, who has Alzheimer's The servers calm and professionalism made the entire visit smooth and enjoyable. Our server, Bryson, was in training and provided excellent service. He was patient, attentive, and handled everything with care. Kelci , his trainer, offered quiet guidance and support but the spotlight really belongs to Bryson for navigating a rough time so smoothly. He made us feel comfortable and well taken care of. We'll definitely be back. I feel comfortable bringing my mother here again and Kelci needs a PROMOTION TOO !!! Thank you.. read more

It's been years since I've been here and my 1st time since being in Dallas. There was an amazing lunch special for $40. Everything was phenomenal! I love a place that has seafood and its flavor and NOT "fishy" (folks who know just know). All the waiters were sweet and the restaurant is so spacious. I'll definitely return. Not pictured were the cheesecakes & banana pudding. read more

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Service was great, vibes were GREAT - kinda like a creole Chili's hybrid aquarium since you get to see the sad but alive lobsters in the tank before you give the green light to toss them - alive - into boiling water. HOWEVER if I were me I'd advise double checking the tip section if you split the check - the payment terminal computers are programmed to automatically suggest a tip based on the ENTIRE amount and apply that to a split check - essentially hitting you with a double whammy. Very dirty little trick if you ask me. I didn't fall for it. Stay vigilant. As far as food the special 40th Anniversary dish was tasty (you'll have to find out for yourself what it is) but dang that sodium had me swollen big time. read more

After a long day off, spent shopping and running errands, I had to stop in and get something to eat. I find I do better watching my diet when I actually sit down someplace and eat otherwise I grab just some junk food on the go and that never is good for me. So I popped in here and yes, they had some very healthy selections. The fish special was cooked to perfection and the weight staff were absolutely phenomenal phenomenal they had such a great attitude personality. I love every minute of it. read more

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Service was much better this time. Seems to be hit or miss here. Food was good as always. read more

Pappadeaux Seafood Kitchen - Roasted Oysters - Cajun/Creole Near Me - Dallas, Texas

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The food here was amazing. I liked the tenderloins more than the shrimp surprisingly. The services were great. Ordered this right before my flight and it came out quickly. Was beyond delicious. The restaurant was clean. No complaints. read more

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Had a great time at Pappadeaux! The waiter helping us was great and our food came out pretty quick. I had the bacon wrapped shrimp brochette and it was delicious. The butter sauce is to die for! Overall I highly recommend this place, it's always a good time! read more

Pappadeaux Seafood Kitchen - Jumbo Shrimp Brochette - Cajun/Creole Near Me - Dallas, Texas

We came in on a Friday evening and had no wait! We had thorough, speedy service the whole way through--the waitress was fantastic I wish I remembered her name!! The oysters and gator bites were so yummy and the gator bites come with pickles to offset some of the sweetness of the honey glaze. We also had the pasta mardi gras which we shared between two people. Plenty of protein in the pasta and the sauce was very nice. Lots of different seating options to fit your party's needs and overall a pleasant atmosphere. We will be back!! read more

Pappadeaux Seafood Kitchen - Roasted Oysters - Cajun/Creole Near Me - Dallas, Texas

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The food was delicious and on- par with the Pappadeaux chain. I had the alligator and here they do it with a twist with a honey hot sauce. I also got the Texas Redfish Po chart rain with the white wine sauce from the salmon Alexander. And of course I got a swamp thing! The atmosphere was a bit mild for a Saturday early evening! Delicious!!! Lincoln was very attentive and helpful! Kudos! read more

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Good service and great tasting food. This was my first time eating here. I would recommend to others visiting Dallas Texas. I had the pasta Mardi Gras. I liked the flavor from the shrimp & sausages & mushrooms. The mozzarella sticks were thick and full of cheese. I'm rating this place a 4/5 just because I'm not a super big seafood fan. However the pasta was great. read more

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Lessons learned: 1. Don't trust the menu 2. Don't trust your server 3. Don't come back Greek salad listed on menu not the same as online. Online: Fresh vegetables, imported kalamata olives, capers, pepperoncini peppers, oregano & feta cheese Menu: Above, plus green and red onions, bell peppers, tomatoes. Mixed table-side, shrimp Reality: Ordered: One salad no onions, extra shrimp. Second salad with everything. Received: One salad, with onions and 2 shrimp but no olives, capers, or visible green peppers. Salad 2: no onions, capers, olives or shrimp. Ordered one unsweetened tea and one 1/2 & 1/2. Server never refilled either one correctly. So, we paid $47.00 for bowls of lettuce, one pepperocinis, 2 cherry tomatoes cut in half and a tablespoon (maybe) of feta, drenched in dressing and delivered as is to the table. Unfortunately, the one with onion allergies ended up with the onions! read more

Overall great food nice and fresh! The appetizers are on point and a must on the calamari garlic bread. LADIES!!! The passionfruit lemon drop & pineapple refresher!!! Are so tasty! Hands down don't drink more than 2 it's a slow creep to a wild day/night! The atmosphere was nice lots of birthdays and just casual dining. The only con was the wait staff could be a bit more present. He was just ok not terrible but not anything special. SN visit the small mom and pop liquor wine and spirits next door they have a ton of rare bottle. read more

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Popped in Sunday afternoon for lunch. Got sat right away and perfect timing as it got super busy by the time we left. Got the hot honey alligator bites, gumbo, snapper, shrimp Po boy and something else. The snapper was on my mind as I'd had it at another Pappadeaux and this one was good, just not what I expected. Alligator bites were delicious and. It spicy at all without the sauce. Gumbo was full of meat and tasty. The service was good, when the second round of drinks were a bit delayed, a manager came over to apologize and got a complimentary dessert as compensation. Defiantly a great way to recognize the problem and be proactive on how to handle. Loved the atmosphere as the inside always is bigger than what it looks from outside. Clean and well kept. read more

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Extremely disappointing experience -- reservation was not honored, and management handled the situation terribly. We made a 9:45 PM reservation for a birthday celebration. When our party arrived, there was no table available for us. We were initially told that because we had a reservation, once a table became available, we would be seated and served. Then the manager came over and completely contradicted what the host had told us. We were informed that we would not be served because the restaurant closed at 10:00 PM, despite the fact that we had a 9:45 PM reservation and the restaurant had not provided us with a table. If reservations are accepted for 9:45 PM, customers should reasonably expect that reservation to be honored. If the kitchen or restaurant cannot accommodate guests at that time, then reservations should not be offered that late in the first place. The customer should not be left dealing with the consequences of a scheduling or operational decision made by the restaurant. What made the situation even worse was the way management handled it. While we were trying to understand the situation and figure out what to do, the manager proceeded to lock the doors and close out party members who had stepped outside. Instead of trying to find a reasonable solution or even acknowledging the inconvenience being caused, we were essentially left standing there trying to figure out where we could go for a birthday celebration late at night. This wasn't simply a matter of being inconvenienced. Our time was wasted, our birthday plans were disrupted, and we were left scrambling to find another restaurant at an hour when many restaurants were already closing. There were several opportunities for Pappadeaux to handle this professionally, and none of them happened. At a minimum, management should consider: * Making sure hosts and managers are completely aligned on reservation and closing policies so customers aren't given conflicting information. * Adjusting the latest reservation time if the kitchen cannot realistically accommodate guests at that hour. * Implementing and enforcing reasonable table time limits so reserved tables are actually available when guests arrive. * Training management and staff on how to communicate respectfully and professionally, especially when the restaurant's own policies or scheduling have contributed to the problem. * When a reservation cannot be honored, making a genuine effort to accommodate the customer rather than simply telling them they cannot be served. We chose Pappadeaux for a birthday celebration and expected basic professionalism. Instead, we left disappointed, frustrated, and scrambling to find somewhere else to celebrate. A reservation should mean something. If Pappadeaux cannot accommodate a 9:45 PM reservation, then they should not be accepting 9:45 PM reservations. Customers should not be the ones paying the price for poor coordination between the restaurant's reservation system, staff, kitchen, and management. This was a very disappointing experience and, more importantly, a completely avoidable one. read more

A group of us from work came in to celebrate Mirna's birthday. The food was delicious. I had the mixed seafood grilled. The lunch portion size. It was perfect. The wait staff was friendly even with the large party of 8. I love the vibe . They were playing great music. And serving good food read more

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I want to start this review off by saying I am so disappointed that they took my favorite items off of their menu! It's been a few years since visiting Pappadeaux but I guess I just assumed they wouldn't mess with their popular wins! The experience fell a bit short. We made a reservation for a party of 11 to celebrate an engagement. When we arrived we were told 80% of the party had to be in attendance to be seated. Fair. However the host team needs an updated training on kindness in the delivery. I had a beautiful cake I was surprising the bride with and was told the only option to store it would be in the fridge when I let them know it needed to be in a room temp location. They didn't even offer me a better solution and I had to have our server bring it out herself once we got seated as there were plenty of places for us to put it down in the private room we had reserved for us. This is coming after I called in advance to request holding the decorative balloons for us for a couple of hours before we arrived. We were told no for that as well. The table: we requested seating for 11 and were given only 10 chairs and menus. We had to have our nephew sit at the very end which I know wasn't comfortable. For an engagement dinner it really shocked me that we weren't given any assurance for comfort. Our server Stefany was so kind and accommodating. She was juggling our entire table but without any support, she wasn't able to attend to us fully. The bar was incredibly behind on cocktail orders and my dad's trout came out 20 minutes after everyone else's meals arrived. Another bummer? I was dreaming about the mahi mahi and had my dreams broken when arriving for dinner to not find it anywhere on the menu. Stefany let me know they removed it and I gasped. Haha dramatic but still! I did enjoy my grouper dinner and I now know that I will not order an espresso martini here ever again. Three stars. read more

Nice food, friendly customer service, great atmosphere! Will be returning to enjoy another meal.

Came here for dinner on a Friday night. It's a bit on the pricy side, but that's to be expected with seafood. The dining area is nice and love that they have a big bar area that is open seating as well. Highly recommend getting any of the crab dishes! read more

Pappadeaux Seafood Kitchen - Crab and spinach dip - Cajun/Creole Near Me - Dallas, Texas

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Much better than an airport restaurant needs to be. Quiet, unhurried ambiance on the lower level of Terminal A. Crab cake special was out of this world, with lots of fresh crab chunks. The shrimp gumbo and garlic bread nicely rounded off the meal. read more

Tinka was a great server! We had north east oysters, papas Greek salad, the grouper with carrots topped with pistachios, and my favorite- the hot honey gator! Holy moly. I rarely get something other than stuffed crab but this was my favorite ever! What a chill restaurant with fantastic service. We finished our oysters and another waitress just happened to stop by and take the tower away for us. This was a great stop! We will be back! read more

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Sometimes, you just need to give in to that fried seafood craving--and Pappadeaux usually hits the mark. I recently stopped in for lunch with my mom and nieces, and it was a solid, satisfying meal. We started with their signature warm bread and soft butter... and honestly, I always eat more of it than I should (no regrets though!). My mom loves the Naked Trout, and she also ordered the Louisiana Crab Gumbo (which had a bit more heat than she expected). I typically go for the Seafood Platter, customizing it to my preferences: grilled catfish and shrimp...with the fried oysters, stuffed shrimp, and stuffed crab. I usually sub the fries for a house salad, and the broccolini is a tasty swap, too. The kids' menu is simple and straightforward, which makes ordering easy when I've got little ones with me. Chicken Tenders and Fries (with coloring books on the side) keeps everyone happy! Service is generally good, though the restaurant can get busy--so I recommend making a reservation, especially during peak hours. The interior is fairly spacious and the Bar gets just as many diners as the main dining room, giving it a lively atmosphere. Pappadeaux isn't a "wow-every-time" type of place, but it's consistently tasty and comforting. For fried oysters, soft shell crab, or a seafood platter...this spot remains a go-to. And, it's a place I find myself returning to when those fried seafood cravings strike. Happy Eating! read more

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Have eaten here many times. I've had great service and terrible service depending on which server you get. This last, the server was superb. He was very professional, knowledgeable, and very attentive. The food is very consistent and very good. The fried shrimp are not as good as at my house but for a restaurant they are among the top 3 in Texas. Kathy's in Port O Connor is better but she has an advantage of her husband owning a shrimp boat. Goodies Seafood in Houston has better shrimp also but I'm seldom in Houston anymore They are not a cheap place to eat but I expect to pay more for quality food. I have paid more for less quality at many seafood restaurants. I've always been very satisfied with the food from Pappadeauxs read more

Pappadeaux Seafood Kitchen Friday afternoon lunch was not the best experience. I guess the professional server is a dinosaur theses days. Apparently, Pappadeaux's has had to pull from a a bad pool of applicants. While my server was friendly, she was either overwhelmed or just plain forgetful. I ate a few gator bites that arrived with bread service (which was completely out of order) before I asked for a container to transfer them to so they would not be soggy from the pool of sauce they were in. When she finally resurfaced, it was too late. I had already transferred them to the bread plate to save them. She did apologize. The shrimp & crab cobb salad is a standard for me and the last two times I have been disappointed. They changed it to a wedge of iceberg lettuce. The wedge used to be what appeared was a 1/4 head of lettuce. Now it looks like they have increased the yield and now get 8 wedges from a single head of lettuce. For a $30 salad of nutritionally dense iceberg, this is ridiculous! The wedge looked more like a slice of lettuce. The shrimp were cut in half, and there was an excessive amount of grape tomatoes. The toppings far outweighed the lettuce.If you're not going to cut the lettuce up, then do not cut my shrimp either! Very disappointed! After asking the server for the bill and to-go containers, she disappeared again. I thought it was shift change. I had to ask a manager who was taking a complaint from the table next to me. They too, were upset about the level of service from the same server. I let the manager know as well, "at these price points the service is not up to standard". She apologized but never asked for details. What kind of hospitality manager responds this way??? Now Im super pissed! I thought the FOH mgmt was subpar at Richardson (which is specifically why I drove further to Oak Lawn), but Oak Lawn has them too. I am done w/Pappadeaux's. It costs too much to have to experience this type of service and and clueless mgmt. There are burger joints with better service. read more

Pappadeaux Seafood Kitchen - Shrimp and crab Cobb salad that is supposed to be a wedge but looks more like a slice - Cajun/Creole Near Me - Dallas, Texas

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Absolutely divine!! This is my 3rd visit to a Pappadeaux's location. The first was in Fort Worth, the second was at Avenida de las Americas in Houston and now this one. I can honestly say that every experience has been exceptional. Each time, I've come, I've visited while working but this time was for my anniversary and as always, the service and food did not disappoint. Our server Juan was amazing and super helpful. He knows the assignment to amass great tips. I'm kinda glad that I don't live here because I'd definitely be a frequent guest. The atmosphere is always inviting but this one has a nice warm feel. Can't say enough great things about this establishment. read more

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RUDEST staff I have encountered in a really long time. Went in for a to go order of etoufee and an iced tea and was told it would be an HOUR wait. Host kept his head down at his phone the entire time. When I went in on a off time from lunch on a Tuesday there were literally 5 people at the bar and maybe 5 or 6 people at tables. I said an HOUR for etoufee? He just shrugged his shoulders. There's PLENTY of these locations in DFW with superb customer service. I'll just choose to go to them moving forward. I've never felt more out of place and unwelcome in a Pappadeaux in my LIFE! Hard PASS. read more

I celebrated my birthday today, and the meal was fantastic. The fried catfish, shrimp, and large baked potato were spectacular. For the appetizer, I enjoyed the moist crab cakes and large mozzarella sticks. The customer service was excellent. I would definitely do it again! read more

Pappadeaux Seafood Kitchen - Turtle Fudge Brownie - Cajun/Creole Near Me - Dallas, Texas

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Order a seafood platter and only received one tartar and cocktail sauce. Meal is way to expensive to only get the bare minimum that's ridiculous... do better read more

Pappadeaux Seafood Kitchen - Cajun/Creole Near Me - Dallas, Texas

Excellent service. Hands down super fantastic! Food...not so much. Ridiculously overpriced and tasteless. Drinks are also insanely priced. Go to Truluck's for real seafood and avoid this Landry chain at all costs. read more

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First check in online and get a reservation because they can be busy. Servers were very friendly and had suggestions since it was our first visit.You can customize any dish because everything is made fresh and they will swap items out for you just ask. Our Ceasar salad came out first and I was a bit worried because it did have a lot of dressing. I also got a cup of gumbo which was good but very salty. However when our main dish came out I was floored how good it was. We shared the parpedelle seafood pasta that had almost every kind of seafood including octopus. I would hands down go back for this dish. The place is large with a lot of tables and a separate bar and to go area. I can't wait to go back to Dallas for that parpedelle pasta read more

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Oh my Gosh, my first time and I absolutely adored it!!!. The pasta was great and the drinks are also good :) read more

Pappadeaux Seafood Kitchen - Pasta Mardi Gras - Cajun/Creole Near Me - Dallas, Texas

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Anytime I'm in Dallas, Houston, or Atlanta I try to make it to Pappadeaux. I stopped for lunch before catching a flight at Love Field. The bread and butter was amazing as always. I also had a house salad which was fresh and a good size. I like that the salad was cut up into bite size pieces so it was easy to eat. The vinaigrette dressing was very tasty and not overpowering. I had the shrimp etouffee which had a lot more shrimp than I remembered the dish having. The sauce was very flavorful and rich tasting. It had the right amount of flavor but not overpowering. The service was excellent with the server checking by regularly. This meal reminded me why I like going to Pappadeaux. I only which they had a restaurant closer to where I live. read more

Came with a friend for an early birthday dinner and was seated fairly quickly despite there being a lot of people. Our waiter was attentive and provided great customer service. I started off with the purple voodoo, and later, the strawberry mangeaux tango and I enjoyed both drinks! For food, I ordered a house salad with ranch dressing and we were provided with garlic bread. These items were great to start the meal off with! For main, I ordered the texas redfish pontchartrain and this was a very good dish! The crab and shrimp made for a nice touch to the fish. Overall, we had a nice time with a delicious dinner! read more

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I love Pappadeaux's !!! Great place, awesome drinks and service. Always a vibe with great music selection playing. I will not go to Texas without stopping here!!! My fav is the Opelousas and it hits every time !!!! read more

Pappadeaux Seafood Kitchen - Mississippi Catfish Opelousas - Cajun/Creole Near Me - Dallas, Texas

This place Always accommodates my shellfish allergy. The manager spoke with me an gave me many options. The ambiance and cocktails were great. The food was good, but pricey. I would go again. read more

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Great food ... you can't beat the price with the portion they give you.. most important .. taste soooo good.. make you want to come back snd try all the dishes .! read more

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Location Uptown on Oak Lawn Parking Large lot Atmosphere Upscale, New Orleans themed family restaurant Seating Large bar, tables, booths-great for groups Service Outstanding Menu Seafood, seafood, seafood! ( my menu was not clean-thus minus one star). Say yes to the bread-crispy crust, warm center, sweet butter. I almost ate the whole loaf! We had drinks and the seafood cobb with shrimp and crab. Not too generous with the seafood or crab but lots of blue cheese, egg, tomatoes, avocado, spring mix. Large goblet for draft beer, large platters of oysters, generous fried platter. House cocktail and delicious desserts. No happy hour. Summary Classy upscale seafood restaurant with something fir everyone-attentive service! read more