The food is great. They're so fast. It's easy to customize your order. It's easy to cook at home.

Ordered $70 worth of pizza but they would not take a $100 bill to pay for it! Not a good way to run a business

I live in Pollock Pines and usually go to that Papa Murphy's. Not anymore! We ordered a combo and a weird stuffed crust for the picky kids (lol). The two guys working there tonight know how to make a pizza!!! Well worth the money and delicious. Pollock Lines location always skimps on the toppings. These guys nailed it! Thank you! read more

Papa Murphy's - Pizza Near Me - Placerville, California

Absolutely not a bad place to pickup a custom Papa Murphy's take n bake pizza in Placerville, CA. The staff is great. The place is clean and basic. The quality and taste of the pizza is your standard Papa Murphy's. Not awful tasting but also not exceptional tasting either. It is reasonably priced, overall good value. Even though I follow the baking directions, the pizza crust usually cooks up super quick. The bottom bakes quicker than the top. So if you are unfamiliar with baking PM pizzas, I suggest keeping an eye on it while it bakes and checking the bottom crust often. read more

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Just ate the most amazing vegetarian pizza! The veggies were perfect. And plenty of it. Service was fast and friendly. When I was there today there were two employees , one a new hire. The guy training him is doing a great job because the pizza was great ! read more

I give five stars for the customer service of Anthony. Checking in and paying the gentleman was not so nice and even ring me up under a different name. However, Anthony saved the day and went above and beyond to make sure I was satisfied. Thank you, Anthony! read more

Recently, we have noticed a decline in the quality of food we are getting when we order from this location. Tonights pizza crust was so thin, it basically ripped. Ironically, they also expect a tip to make a pizza of this quality. Toppings were less and quality definitely has decreased. Do better Papa Murphys read more

Papa Murphy's - Crust so thin, it ripped - Pizza Near Me - Placerville, California

I am a veteran and went in and asked for the 50% off veterans days special for my family size pizza and they charged me full price, said they don't give the discount and maybe it had to be an online ordering perhaps, I told them that is not on the add. I already promised my grandchildren pizza so I paid full price. Please don't advertise something if you are not going to honor it. read more

I really don't know how to be clearer than I am when ordering a pizza from Papa Murphy's to bring home and bake. I must have told the guy taking the order over the phone 5 times that we DID NOT want any Cheddar cheese on the pizza but only MOZZARELLA. Put mozzarella cheese on the bottom and ON THE TOP of the pizza. My husband gets home and there is No Mozzarella cheese on the top of the pizza. The only way I know how to fix my problem is to go somewhere else for pizza. I've given them 3 tries. read more

Interesting and unique ! I love how they make the pizza right in front of you . Alex is awesome very efficient and fun to look - you get a great pizza and entertaining at the same time!! Keep it up Alex!! My rating read more

Papa Murphy's - Take and Bake Papa's Special ! Alex is awesome !! Thank you! My rating ? - Pizza Near Me - Placerville, California

30.00 for a pizza , that's to much , I get the same one at Safeway for 10.00 just as good , won't go back

Ugh. I just got home with my pizza and salad. They clearly sold me a very old salad. Just makes me mad they charged me $6 for this. read more

Papa Murphy's - Lots of slimy old leaves. Ridiculous. - Pizza Near Me - Placerville, California

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This pizza has always been a favorite of mine, especially the crust. Something is different about the dough they are using, we didn't even finish half of our pizza. Won't go back until they return to the original dough recipe. In addition, I placed an online order for pickup scheduled for an hour later. Pizza was not ready when I arrived and I had to wait an additional 30 minutes before my pizza was made. read more

We made an order for 2 pizzas and anchovies on the side. Unfortunately, the anchovies were left out. So, we had to make a return trip. It was frustrating to delay dinner and waste the gas on an extra drive. However, mistakes happen, and we really appreciated how polite the store associates were, and that the manager was able to compensate us with a salad. That kind of consideration is why we have continued to support this particular location for over 20 years. read more

I'm a huge fan of this Papa Murphy's. The pizza taste great and is very affordable. My orders are always ready on time. The manager Earnie is awesome!! read more

I used to never have a problem with our local Papa Murphy's but this is the second time they have messed up my order. I just don't understand how the orders end up wrong when they literally have the order in front of them and should know the toppings for their pizzas. My pizza in the picture is suppose to be a Garden Veggie and is missing 2 topping (green bell pepper and green onion). No I do not count the 3 slices of green onions on it as the topping being on the pizza. When I picked up my order I looked at it and asked if this was the right pizza and was told "Yep." I guess they didn't hear me when I asked "Isn't it suppose to have green pepper?" Ridiculous. read more

Papa Murphy's - Pizza Near Me - Placerville, California

I ordered online today for pick up at 1:30. order placed at 11:06 am. three pizzas and one cheesy bread. my sister picked up the order for me I gave her the confirmation number. They messed up my custom half and half. I called them and said hey I have a complaint about a pizza and We are missing our cheesy bread. The young man named Collin, told me that because it's an online order they will not give me any refund or credit. My only option was to drive over to get a new pizza and cheesy bread. I told him no because it's a 30 minute drive from my house so it would take me over an hour to get back home to feed my kids. He said sorry ma'm there's nothing I can do for you. I asked to speak to the manager he said nobody was there and he wouldn't give me an email address. very disappointed that because I decided to do an online order they won't fix their mistake that they made. I have the receipt with the correct order and they messed it up.I'm writing here because I can't get ajoldnof a manager otherwise and to warn people apparently if they mess up your online order they won't fix it. read more

Papa Murphy's - Pizza Near Me - Placerville, California

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If you want to be horribly harrased by the "manager" then this is the best location. I placed an online order to be picked up, When I arrived my pizza had not even been made, I was told that i must have ordered at another location, i pulled up my confirmation number and showed proof i was at the correct location. (those things happen, not a big deal.) The man was so rude, i was charged twice then he told me again that it didnt work even though i showed him my payment receipts (didnt offer to refund me for the second charge) He was so rude, yelled at me and told me i couldnt leave. He said he was going to take my picture and take my contact info (since my order was placed online). So if you want to be charged multiple times and get a free side of harrasment and disrespect with your pizza, great location for it. read more

The workers were quick and efficient except they are unable to tell customers who come without a mask to put it on. Will never go back

Always friendly, love Tuesday special so I can build my own.

First of all my pizza wasn't even cooked anit nobody got time to cook that shit at home I want my pizza now how does this place stay open...I mean really...my kids were hungry and mad at me I tried to heat it with the microwave but it didnt work... read more

Papa murphys on fair lane is the BEST!! I work in pollock pines and tried twice to order a pizza to pick up after work at the new papa murphys in pollock pines and after 2 tries being on hold forever, I called the fairlane drive papa murphys in Placerville and my call was answered immediately, I was informed of specials and after giving them my phone number they even knew my name. Got there to pick up my pizza and everything was ready , even with training going on, my service was quick and I was happily on my way. I have always had great service at papa murphys on fair lane in Placerville . read more

Just got the BEST CUSTOMER SERVICE from a young man named Jeff, he not only helped me get water for the kids, he brought out the pizza to my car when it was done!!! I really hope his boss sees this review and gives this guy a raise!!!! Customer service still a thing here read more

Papa's on Fair Ln. is awesome. I can't believe how good this pizza is. From the crust to the sauce to the toppings. Great Value!! If cooked with love, chances are you'll end up really happy! read more

We love Papa Murphy's Pizza. Delicious and reasonable price but Fair Lane get it together! Ordered on line @ 2:00pm for a 5pm pick up. Got there at 5:15pm and my order was not done yet OMG! So lame! read more

Always a dependable favorite. Consistantly good pizza with decent salads to go. Bread sticks a good if your really hungry and if they have them cinnamon rolls are not bad. read more

Horrible customer service. Despite ordering my pizzas online, which gave me a specific time for pick-up, my pizzas were not even started when I arrived. I had to wait an additional 15 minutes for them to be made. Both pizzas were rapidly thrown together with piles of toppings not spread out evenly. one big pile in the middle. Also, I ordered and paid for a salad online. They tried to charge me again, even though I had already paid. What is the point of ordering online, if they aren't going to have it ready upon arrival? Not even a quick apology from the cashier. Sent an email to Papa Murphy's through their main web site. Only received an automated response. Absolutely, terrible customer service. I recommend going elsewhere.njj read more

Take and Bake - what can you say? There's no way this could be considered a great pizza, but, for as far as it goes, it's OK.

Sure, it's not gourmet, but take this place for what it is and not what it isn't. A perfectly good pizza at a good price. Several steps above what you'll get from the frozen food section and a couple steps below a quality made from scratch pie. Have never had a bad pizza from this place yet, and am a big fan of the Veggie Delight (hold the onion, add olives) even though I'm a proper omnivore! ;-) Service can be a little on the "ehhhh" side at times, but never had anyone be remotely close to rude. IMHO, in terms of 'Bang For The Buck' it's pretty hard to beat! read more

Horrible guest service and super difficult process to find deal or coupons. You are directed to the website and required to register for emails/texts - but you don't get coupons for pizza, you get a free cookie dough with purchase. Then if you ask the employees about coupons or deals they don't know anything - I'll stick with other pizza places, shame on you papa murphys, don't you know the cardinal rule of guest service? read more

They have improved since my last visit. Price is great for family on a budget. You could also find good pizzas at Safeway if your looking for other good deals. read more

I ordered a pizza online, paid for the pizza online, got a receipt emailed to me. Then the store wanted me to pay again when I went to pick up the pizza. They said the email receipt, that was sent as a confirmation, meant nothing. This was a corporate issue and I needed to call the corporate office to fix the problem and they were not going to do anything. I called corporate and they said someone would call me back in 2 to 5 days. No one called me back. After 8 days, I called the corporate office back and got the same answer of someone will call me back in 2 to 5 days.DO NOT DO BUSINESS WITH THIS PLACE. If it takes more than 2 to 5 days to get this fixed, they must have quite a few people complaining like me. WORST RESTUARANT TO EVER GO TO. USE THEIR WEBSITE AT YOUR OWN PERIL. I ONLY WISH I COULD RATE THIS PLACE WITH NEGATIVE STARS!!!! read more

I have always gotten great service and the food is really good when you don't want to prepare a whole meal after.work!!!

Just moved to the Placerville area so we have been trying all the pizza places. We liked PM's thin crust; we will try a few others. The price is right, even if you have to bake it yourself. read more

The quality of the pizza is always great but the service is terrible. Since moving in the area I have been here 5 times, all phone orders. All 5 times I have been quoted 30 mins or longer. (The one by my last house never quoted more than 15 minutes even with 7 pizzas). Even showing up after the quoted time I have had to wait up to an additional 20 mins in store! Its absurd. Go somewhere else! read more

Beware!!! Make sure you get your change if you're paying cash!! Terrible customer service. Immature. Unprofessional. Not surprised given the demographic. They made a large when clearly on my order confirmation I ordered a family size. No biggie since they offer to remake it. However the employee said they would not honor my coupon. So I said I'll reorder it online then. Only to have to wait forever for it!! Definitely worth paying $ more at Round Table for excellent customer service and quality pizza (safeway shopping center). read more

I recently walked into the local papa Murphy's to place an order. I was a bit confused at first, as I went to wait at the area marked "orders" and nobody came to help. Of course, there were four employees behind the counter, but they were all busily making pizzas. A cashier at the far end of the counter called out that she could help me at the order pickup register. I felt a bit foolish for waiting where I should have, according to the signs, only to find out that I wasn't in the right place after all. Maybe it was just the time of day? Anyhow, other than the initial mix up, the ordering process was really smooth. I didn't have to wait long before they had topped my pizza and called my name. Once I got home and baked it, I was really able to enjoy it. I generally order delivery when I am in the mood for pizza, so papa Murphy's is a rare treat. read more

Wow, what a great value! Oh and the Pizza is excellent!! First time for me to visit a Papa Murphy's, I asked questions and got the answers and all the help that I needed to place my order. My pizza was ready to go ASAP! I will definitely be back to try other menu items. Thanks for a great experience. read more

Ok, so where is the line and what is this yelling orders all over the counter? Who is the incredibly rude old lady that does all the work? So what is with her coming out of the bathroom and not washing her hands? What is with the kids smoking in front of the place and then coming in to work on pizzas without washing? What is the story with the kids girlfriend sitting on the counter while he "worked"? It was not even worth asking for my money back-I just left. That is really too bad somebody paid good money for this franchise and forgot to learn how to manage the place. Usually these places are really top notch. What a shame to put all that money into a store and not know how to find decent people. read more

This store is clean and the employees are always happy to help parking is adequate really the only thing I don't like about this place is that the inside of the store is small otherwise keep up the good work ! read more