My partner had a gift card to here. I have never been here until today. Not sure why the reviews are low but I loved it here! It was a great first experience. Ordering was easy. There were tons of seating. They have a back outside area for pets which I loved. My sandwich was delicious! The chili soup was also good! We even happen to get free drinks because a dasher had forgotten to grab them so that was awesome! I will be coming here again! read more

Panera bread is a safe option if you are looking for something quick. I ordered the Avocado Spinach sandwich which was good and fresh. I also order a blueberry muffin which was a little hard. The staff was friendly and very helpful. The ambiance is a fast food chain and is like any other restaurant with lots of tables. Would not recommend if you trying to host an event at the location. If you're looking for something safe this is a good option. They have catering options too! read more

Was craving soup since I was eating a sandwich. Decided to get the chicken noodle soup @ Paneras since I had a sore throat and wanted something warm and nutritious. Ordered online and got the order pretty quickly (would recommend this as they prioritize your order!) which was nice. Upon opening it, I was completely shocked by how small the chicken noodle soup is. (See size comparison between a piece of the baguette and the soup itself). It reminded me of a small ice cream cup you get at Baskins Robbins. I was dumbfounded to believe that this was $7?! This was NOT worth my buck- there was very little chicken and noodles, mainly broth. It was hot which was nice but I finished this so quickly because it was tiny. Just disappointed by how the price and food quality doesn't add up here. If I had to come here again, I would try a drink/something else next time but because of this specific order, I'm rating it a low score. I definitely don't recommend ordering the chicken noodle soup here. read more

Panera Bread - Homestyle Chicken Noodle Soup Cup & Baguette - Sandwiches Near Me - Walnut, California

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Carina the cashier in the front is amazing! She makes sure to welcome you with a wonderful smile and takes the time to get your order ready. Her great customer service is evident and so welcoming. Love coming to this location because of her and how she treat all the customers. read more

I always order ahead on the app so my food is ready when I get there. The bagels are made fresh daily and there's even a deal on Tuesdays... a bakers dozen is 1/2 off!!! The other pastries are good. I have yet to try anything other than their breakfast items. I gave 4 stars because sometimes they are out of certain food items when ordering ahead on the app. read more

The food is okay here, coffee is good, break is also good, not bad for a panera bread plus you can come here to study or work.

Can I give 0 stars.....Rude, dirty and a dump. This place is an absolute clown show!!!! I will never return here. No more service.... It's going to get to the point where we have to cook our own food. The staff is rude and the ordering system isn't intuitive. read more

It was a hit and miss. The service is good because I encountered a couple of sweet checkers here, but for the food, it was a miss. When I was picking up my order, I stopped by the front to look at the pastries, and there a couple of gnats flying and landing, so the checker and I laughed about it and she threw away couple of chocolate chip muffin tops, but I still passed on the sweet treats. Also, they gave me the wrong order, but I didn't know it until I got all the way home (3 miles) and since the order they mistakenly gave me was equivalent to half my order, I had to come back to get my original order, cuz it wouldn't have been enough, but they did give me the other order for free, because they can't serve it after I've broken the seal. We ordered: MacNCheese sandwiches-we got 3 of these orders. $10.95 each. It comes with a bag of kettle style chips, and has no flavor whatsoever. It's a white cheddar, I'm only guessing because it white on color, the noodle (shells) had a good chewy consistency and the cheese was gooey, but this also had very little flavor. It's all in between a toasted Texas toast style. 3 Meat Flat bread pizza-we got 2 of these. $10.95 each. The look of these had so much promise, it looked yummy, looked crunchy. These had no flavor either. It was so dry and was void of any flavor. Free Wrong order: Chinese Chicken Salad-the greens looked good, the chicken was plenty, but I can tell it was a little old cuz it had a slight gamy taste to it. It had fried wonton skins as the crunchy element. The salad dressing was the Asian garlic sesame oil kind, but the sweet part of this dressing had a sugar substitute kind of flavor, like aspartame, so so bad. I don't think I'll come read more

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This is the closest Panera to me and the worst one in our area. They have no staff to take your order and they have No Bagels Worst of all the dining rooms are so dirty and messy. The bathrooms are worst than a gas station in the Mojave desert. Hard to believe that this location use to be so great to come to. I hope someone from corporate is listening and reading complaints because I can't be the only one read more

Panera Bread - All the tables are dirty and no one to clean. - Sandwiches Near Me - Walnut, California

2 hours before closing, 7 pm and they have no bread at all, the only bread available for sandwiches is white bread. Their name is Panera BREAD and they don't have any bread. Honestly a terrible experience on multiple occasions, worst Panera I've ever been to seem to never have anything. read more

New drink addition to Panera's drink section! It's an energy drink that's powered by guarana and green coffee extracts. The Mango Yuzu Citrus tastes a lot like Yakult (a Japanese probiotic beverage) or Calpico and it's one of my favorite out of the 3. The strawberry lemonade mint is not too minty, but it's acceptable and doesn't take artificial and I like to mix it with their original agave lemonade. I'm so ready for the summer!! read more

Panera Bread - Sandwiches Near Me - Walnut, California

My daughter and I had been coming here for many years. This is the place we come for mother-daughter date. Last weekend a manager (last name Amigo) step in to help take our order when it's busy. Soufflé was our usual. First time ordering chocolate latte. Super yummy! read more

Panera Bread - Everything Bagel and 4-cheese soufflé - Sandwiches Near Me - Walnut, California

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I've always had a good experience at this location, until today. And it only takes one bad experience to erase all the good ones in the past, sadly. I have no complaints about the food, but the service is what this store sorely lacks. Specifically, Bryan Delgadillo, the store manager. I purchased a $50 gift card two weeks ago bc they were running a promo (free $10 gift card with $50 gift card purchase). However, they ran out of the $10 cards so the cashier handed me the receipt and asked that I return in about a week to pick up that card. So, I returned today (two weeks after purchase) to pick up bagels and the $10 gift card that was owed to me. The cashier approached the manager for assistance and he said he would be back with the card. However, he returns to tell me the card has already been picked up bc there's no longer a record under my name. I immediately tell him that I have not been there since the initial purchase, at which point he says, "I can give you a card today, but next time---" I cut him off right there and say, "no, you know what, it's ok, keep the card," and I walked away upset AND embarrassed bc I wasn't going to have that kind of interaction in front of other patrons. But my anger got the best of me so I walked back into the store and beelined it to the manager in the kitchen and I asked him for a refund of today's bagel purchase. I also asked for his name so that I could report the incident to corporate. Without even considering that this could've been a record keeping error on Panera's end, he automatically assumed the card had been picked up and insinuated with that line of thinking that I was trying to swindle the store of a lousy $10 gift card. So, I quickly called (855) 372-6372 and filed a complaint. Corporate offered me a credit on my account but I declined and said I'll never frequent Panera, especially store #601630. My advice: don't run a promo when that particular item is not in stock. Don't treat customers like the way you treated me bc that's how you lose loyal patrons, fast. read more

Panera always hits the spot, and this place is no different. They're entire system here works to a T and I never find myself wasting any time when coming to pick up any food. It's really hard to mess up anything at places like these, but with that being said, they really do a good job in making sure you get everything you need and go above and beyond in providing your food. Great choice for anyone! read more

Panera Bread - Sandwiches Near Me - Walnut, California

The manager there, Chris was amazing. Super nice and courteous. Just went around the tables to check if everything was fine.

Their new wild rice chicken soup is good, also had the tortilla soup which is good as well. Staff have become rude however, seems they are understaffed and the place has become dirty. read more

This place has really gone down hill Not only is the place a mess, the kids taking your order at the front don't know what they are doing, and then Ive been here for over 45 minutes waiting for soup. This place needs serious management . read more

I love Panera, we dropped by after doing a pick up order. I ordered the usual, salad with tomato soup, and my fiancé did a half sandwich and tomato soup. I was surprised when i looked at my salad. The container was fill appropriately. Other locations are so stingy. So this was a huge plus for us. The restaurant over all looked clean and following COVID restrictions Only downfall is that no matter what Panera bread you go to, even when your request utensils when placing your order on the app, they don't provide them for you. (And of course no napkins) This location did not provide us utensils even when we requested them. Seems to be an issue in many locations. Should be looked into read more

Panera Bread - Nice and colorful - Sandwiches Near Me - Walnut, California

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I tried to place an order through the app this past Sunday & it wasn't working. I went inside to place my order for a salad & sandwich. I got my order & I went to work. I'm about to have lunch & there are no napkins or a fork inside the bag. Big disappointment. Order # 304199. read more

Panera Bread - Tuna Salad Sandwich - Sandwiches Near Me - Walnut, California

Date of visit: October 28, 2018 The cold I was fighting had reared its ugly head, and it was affecting my appetite... so during our shopping trip, I told my girlfriend that I wanted something light for lunch. We saw Panera Bread nearby, and figured that would do it. We both decided to do the Half & Half combos; I went with a Half Asian Sesame Chicken Salad and a bowl of Cream of Chicken & Wild Rice Soup ($11.48); Kathy chose the Half Chipotle Chicken Avocado Melt and a small order of Baja Mac & Cheese ($11.78). I went with hot tea, and my lady went with their Passion Papaya Green Tea. The food really hit the spot - my soup especially helped with my cold, and Kathy being the mac & cheese connoiseur she is was pleased with how the avocado and flavorings went together on Panera's offering. The French baguettes we got with our orders were quite good; Panera does their breads right, and the combination of the baguette and soup especially did me good. And the dessert... even though Kathy and I split one of their Chocolate Chip Muffies (.99), it was very delicious and I made a mental note to myself to get more of them once I kicked my cold. Of course, free wifi is always a plus at Panera Bread locations! read more

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Absolutely the worst service in the world. First you have to squint to read the menu. Then you have to order it on a kiosk which allows very little leeway in how you may adjust your order. Then possibly, if you're lucky, you'll get your order 45 minutes later. Won't be coming here again. We're still waiting for our order, or I'd take a picture of it. We were told we'd have French Fries. They're chips. Old lettuce. All bread no tuna! Update Next Day: Both of us (my husband had the $15 supposedly "spicy" chicken sandwich-- which it was not) are having stomach issues today. As he just sarcastically said, "Boy! Something really didn't agree with me yesterday. Gee! I wonder what?" Every other meal meal we ate yesterday was home cooked. Stay far away from this place. It's unclean and horrible food. If you look at my past reviews, it's pretty rare, if I ever have, I urge anyone not to partake of a particular restaurant or business. This one is a uniquely qualified as our worst ever meal experience. read more

Panera Bread - Tuna Sandwich - Sandwiches Near Me - Walnut, California

DO NOT COME TO THIS LOCATION!!!!!! The staff are all new and they don't know a thing about Panera. Horrible horrible service, they put carrots and cabbages into my ceaser salad! ! And they told me that it is the way they make it! Update: the second time I called they said their store never have carrots. And when I check online there is another salad with carrots and EVERYTHING In my order!!!!!!! The Said the don't do refund or anything. read more

Panera Bread - Carrots and weird stuff in my salad - Sandwiches Near Me - Walnut, California

This is a solid Panera Bread location. Service is quick, there's lots of tables for seating, and the food is always fresh & delicious! Parking can be tough if you come at a busy hour but if you're willing to walk a bit, you can just park further away in the lot. I tried the chicken tortellini for the first time today and it was incredible. I will definitely get it again. You really can't go wrong with anything on the menu though! read more

If you own Bitcon from day 1... you will love how to spend your billion$$$. If you are just a normal family, please make sure you order "many" extra to feed your kid and family. Just look at the size compare to baby food. I'll be back with stimulus checks, EDD, and Bitcon if I have any... until then, good luck if I come back again, or ever. BTW, nice n good service. I hope the pay goes to workers Recommendation, go to next door Applebee's or Corner Bakery if you want to feed your family for half the price. They offer free coffee too btw :) read more

Panera Bread - Sandwiches Near Me - Walnut, California

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Warning it seems that when you decide you like a certain thing like I like the Autumn squash soup period well I ordered it one too many times because they quit putting the nuts on top and they quit putting a baguette bread inside so the more you order from somewhere you like the more they let you down and give you what you least expect. The bare Bones of what you ordered they don't care about you anymore if you keep being a loyal customer. you get slapped in the face with your lucky you got what you got. We all know that things are not normal . But it's not a good idea to treat your customers that are loyal to your restaurant in such a manner. Disappointed read more

If you feel adventurous and like the excitement of getting your order right but the quality not equal to the price -- this is the place for you. When you go to other fast food spots there's a consistency in quality that you expect. Like, if you went to McDonalds they might forget your Big Mac... but when they bring it out it's not gonna be missing the lettuce and pickles and that middle bun. This Bacon Turkey Bravo was maybe the saddest sandwich I've ever had. ANY other supervisor at ANY other fast food joint would have not let this one get out there. Dear Panera supervisor/manager, Maybe change the name to Sadwich OR let your sandwich guy go. He doesn't want to work there. I know it's hard times right now but every other place is keeping their quality right up there. I've seen some of the other complaints from years ago. Stick to the breads and the soups. This is the third time that your "sadwich" has disappointed. Congrats. read more

Panera Bread - Change the name from "Bacon Turkey Bravo" to "Let your sandwich maker go already - they hate their job.". - Sandwiches Near Me - Walnut, California

Waited 20+ minutes for 2 bagels for them to tell us that they have no cream cheese and to come another day for it or go wait in line for a refund. Absolute crappy service here and no communication between register and food prep. Don't bother coming to this location unless you want to waste your time. read more

Closed 30 minutes before their posted closing time and this isn't the first time they've done that. Can we get updated hours if this is going to be a consistent disappointment? Very unprofessional read more

I stopped going here a while ago but decided to give a Chance and I wish I didn't. This place is a living hell. I placed an online order and was told they didn't have one of my items and offered a replacement I said yes and it was cheaper than my original item so they owed me a refund but said I already accepted so they couldn't give it to me. And then they didn't cut or toast my bagel and I go back to tell them and they say they can't do that anymore either!! Didn't offer a new one toasted? Such terrible service here. Coffee machines were out and the half half/milks were empty. Took my money and gave me none of what they promised. read more

Recently ordered a delivery of a Family Feast from Panera Bread for dinner and, as expected, it was ok but could have been better. We ordered a soup and sandwich meal. The Broccoli Cheddar soup was still hot upon arrival. It was rich, creamy, and tasty. The sandwiches were pretty inconsistent, though. We ordered the Chipotle Chicken Avocado Melt, Bacon Turkey Bravo Sandwich, Toasted Steak & White Cheddar, and Mediterranean Veggie. The flavors of all the sandwiches were fine - really nothing special or worth going into detail over. But the breads were pretty dry. So the sandwiches were not the most enjoyable. The Caesar Salad was fine as well. It tasted like your usual Caesar Salad. But the "croutons" here are not your super-toasted crunchy croutons you're accustomed too. Rather they use chunks of dry bread, which actually was off-putting, since the texture felt more like stale bread in a salad. On top of all this they give you a French Baguette, and I really wish they had other options. The Baguette was rock solid, so we didn't eat it. We also ordered a Mango Yuzu drink, which tasted fine, but isn't worth the price in my opinion. It was refreshing, though, and not too sweet. To sum it up, for a place that is meant to specialize in breads, they really need to up the bread game here. read more

I used to love this place. But the service was poor,a woman at the counter was being condescending to another customer as she walked out. I ordered a online order, waited a few minutes (which is ok) they were busy (again ok) but the lady like threw my order onto the counter, which I was kind of taken back at. I said thank you, no acknowledgment. I paid $30 and the food was so tiny, and terrible it's was almost laughable (almost, I was still hungry after)! I won't be back, at least not to this location. Management needs to take a hard look at this location. read more

Panera Bread - 1/2 of steak sandwich. Supposed to be on a baguette, but they said they were out. - Sandwiches Near Me - Walnut, California

This location is horrible. Food taste like card board box and managers and corporate don't seem to care. Now I see why so many people left horrible reviews. Also, the bagels are hard as a rock. read more

Hands down the most dirty restaurant I have been to in a long time. 75% of the tables still had plates and napkins all over them, napkins on the floor and chairs scattered all over the place. Came at 3:30 and only one person in front of us in line and it took 25 mins to get our food. During this entire time waiting, at least 10 other people came in. They literally had 3 people working the entire time and not anyone coming to clean the tables, clean the floors nothing. The health department should show them a visit. BTW this was Sunday May 1st. read more

Whatever the time your food should be ready is NEVER the time ! Ads like 15+ minutes!! The store is filthy, disgusting carpet, dishes everywhere- food is basic for a bunch of money quantity not in line with the expensive price tag read more

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Although I understand that sometimes one must wait a while to get food but to wait over 30 minutes for a sandwich in just not something that that should happened. I don't even wait that long at major restaurants when it is fully packed. Don't come here unless you just want coffee or a place to work. Don't eat. read more

Limited power outlets. Two on the south wall keep blowing circuit breaker and they rarely try to reset it and hasn't been fixed since I reported it in early August. Tables are often not cleaned. Other than that it's a good place to visit with friends over drink. read more

This restaurant unit needs help, more staff - I visit this place almost every Sunday for breakfast, and lately it's been having one or more problems of variety each time. Examples: some days there's no brown sugar for coffee, which also constantly run out. Their creamers are another thing that constantly runs out of. About 1/4 of the time their touch screen kiosks are not working or unavailable, and sometimes they don't have their pagers for waiting on orders. In recent weeks, more customers are coming in, so the understaffed hands struggle to get orders out, one time the custom Asian salad I usually order that normally takes 10 mins took over half hour. Nothing wrong with the food, honestly, but they need to hire more associates/workers to handle the increased customer demands and to keep up with ingredient supplies. Know anyone looking for work and are willing to do anything? Send them here! read more

Yet another unhappy customer. Panera should note the dismal ratings they get and do something about their shameful customer service. I ordered a green goddess salad but I told the cashier that I didn't want a side but instead I wanted extra avocado. The cashier said he couldn't do that so I asked to talk to the manager. The manager told me "the way Panera works, we charge for extra avocado." I told him I was eating keto and couldn't have a side and instead requested extra avocado. He told me he would do it this time and then he proceeded to start to lecture me about how the employees in the future wouldn't be able to accommodate me blah, blah, blah. I told him I don't need your lecture, just ring me up. This is the way Panera should work; empower their employees to make minor adjustments to keep people happy. Panera lost a customer today. I am done being nickle and dimed by corporations who don't care to keep their customers happy. I don't know off hand the cost of bread and butter versus the cost of a quarter of an avocado but I do know the cost of inferior customer service leads to customers not returning. read more

Yea. I come here for coffee and pastries only. They got me with their coffee subscription. I've tried their food plenty of times. Always fails. And over priced. Small portions. Quality ain't there either. Service is cool though. My complaint here is my friends waited over 20 min to get their food. Two breakfast sandwiches and orange juice. I understand it's the morning rush. But seriously? Sorry guys. Not cool. I'll stick to coffee and pastries. Other than that, nope! read more

Panera Bread - Panera is over priced hospital food. I just stick to coffee and pastries. 5 stars on that. No food for me. - Sandwiches Near Me - Walnut, California

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This place was disgusting. Walked in. No greeted us nor took our order when we were waiting at the cashier. So we used the kiosks because the staff couldn't be bothered in taking our orders. The restroom was appalling. Toilet paper everywhere. The tables weren't clean, had dishes on them. I know you're supposed to bus your own table but in other locations, the staff would clear the tables with dishes on them. Ice machine was broken. Food was ok. Won't come to this location again. read more