Placed order for pick up, evidently changed their delivery process and meal was over an hour late. Manager tried to make it up, but the whole process was disappointing read more

Ordered delivery- 1:20 pm on Sunday. Took 40 minutes to go one-half mile to our location, but food was good when we got it. They gave us twice as many cookies as I ordered and no butter that I asked for to put on the bread. Oh well- good sandwich, soup and bread. My tea had no ice in it. Maybe melted. Not the best Panera ever but will do in a pinch. read more

Very convenient to the Scott & White hospital. The food is wholesome and delicious and the staff was very friendly.

Ordered steak and white cheese, was told they were out of chips but could have another side so i picked the tomatoes and cucumbers. The meat was tough to chew and then i noticed they charged extra for the salad. Cant say i was completely satisfied. read more

This is a standard, clean Panera Bread with a drive-through within short walking distance to the Baylor Scott and White Hospital in Temple. They have an app that allows you to quickly pick up food or order from a table without having to stop at the register. As usual for their chain, their bagels are mediocre and other bakery items aren't great, but their entrees are actually surprisingly good (especially their soups and salads). Menu items are pricey though they do have a rewards program. read more

I loved Panera Breads in Oklahoma so I was ecstatic when they came to Temple. Unfortunately this location leaves a lot to be desired. The portion sizes get smaller and the quality of food get worse every time I go there. They are usually out of at least one item I want to order, and regularly give one piece of bread for two menu items, or no bread at all. One time I got a Watermelon Feta Salad near closing time, only to get home and find no feta. Maybe the inside service is better than the drive through, but I'm wary to find out. read more

Panera Bread - Serving size fro Chicken Torteliini - Sandwiches Near Me - Temple, Texas

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Twice my coworker has gone here for breakfast, once inside and once through the drive-thru and has gotten completely wrong cream cheese for her bagels. The first time she wanted 2 french onion cream cheese and only got 1 right and the other was plain and the second time she wanted the same 2 types of cream cheese and got a vegetable medley and regular butter. It's not that big of a deal but how hard is it to correctly take and order and read over what you are giving the customer?! I myself am not a big fan of this panera either as it usually takes about 20 minutes from them to toast a bagel for me and give me a pre-made yogurt parfait... read more

STILL the worst Panera ever. Never have enough of anything...and no it's not COVID. They have always been this way. No wonder the ratings keep dropping. They obviously aren't contributing to Paneras overall good ratings! read more

They've been open a good while now. Still having issues with order accuracy. We ordered from the touchscreen and my wife wanted the pumpkin cookie which they upsold us on as a recommendation. Well if you recommend something shouldn't it actually he available? And if I order a bread bowl, there should be soup served inside bread not a ceramic bowl. Food temp was not the greatest, taste was pretty decent. Employee energy and service was sub-par. One sandwich was missing the pickle spear. Manager seemed frustrated about order inaccuracy and should direct his annoyance at direct reports and not make guests feel as if it's their fault with the grumpy faces and heavy breathing. You've got a big screen telling you clearly what's on the order so error margins should be low. read more

Very disappointed! I ordered the Pick 2: Half a turkey BLT with avocado and the squash soup. The squash soup was OK but not awesome. The turkey BLT with avocado was a super disappointment. I paid six dollars for a sandwich about 2 to 3 inches in diameter. Paying six dollars for a sandwich, I would think I would get a lot of meat and avocado, however, that did not happen. Total rip off! The Panera bread brand is supposed to be a superb and healthy food, however, this location does not put a positive light on the Panera bread brand. I will not return to this location. Sad because it's the only one close to me. I refuse to pay six dollars for a sandwich that I would've paid three dollars elsewhere. Shame on this location for ruining the Panera bread brand! read more

Food is always ready on time! When my dad was in the hospital I placed a pick up order everyday and they always had it ready. People are friendly and food is always good. read more

During the last 10 years, I've lived in 5 States and this Panera is by far the worst managed location I've ever encountered. They're always out of something. The staff is completely clueless about their menu and aside from bringing your food to the table, they pretty much don't do anything else. Tables are dirty and floor is always disgusting. I am aware that it is hard to keep up with dirty patrons during peak hours, but this goes beyond that. The way I see it, it is complete neglect. Such a shame because it is a nice location and generally Panera offers a great experience, but not in this case. read more

The food was bad. There was very little effort to serve the over priced small portions. The potatoes bacon soup tasted like dirt. The cabin sandwich tasted like fish??? I now know why restaurant is empty. read more

Panera Bread - Sandwiches Near Me - Temple, Texas

I try to give this place benefit of the doubt but they always seem to mess up .... this Panera is very ( hate to use this word ) "ratchet". But just that one word sums up the whole place from management to employee who look like they crawled from the dumpster and reek of marijuana and tobacco just disgusting.... I watched as one came in from outside and didn't wash his hands put gloves on and make food ... read more

Whoever is working the drive through window this morning is NOT happy about working black Friday. No napkins, no butter, no hello, no nothing...I said thanks & have a good day, no response what so ever. Just turned away & asked off. read more

Ordered at the drive-thru a Pick 2 with a salad and Turkey Avocado BLT. Once I got home I discovered I had received a Tuna Sandwich instead of Turkey (gross!). I called the store and spoke with the manager, Justin. I said I would be back in the area in a few hours and asked to have my ordered correct. I would bring the sandwich and receipt. I returned to the store (drive-thru again so I didnt have to get my kids out of the car) explain to the employee what I was missing AND ordered a meal for my husband. Once I got home I discovered my sandwich was wrong AGAIN! No avocado, incorrect bread, no mayo (some weird spicy sauce or something) and incorrect cheese. This was my first experience at this location and they succeeded in failing 100% of the time. Such a HUGE disappointment!! How hard is it to make a sandwich people? read more

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very slow 10 minutes and still no bagel - hate to see how long when they actually have to cook something or if they were busy.

Love this place!! The food is so good and fresh!! The two at the window who helped me were so nice! Excellent customer service. Their smiles were very genuine! I don't know who is in charge but they definitely have an excellent staff at the window. (Their names were Josh and Leslie) read more

Piss poor. Doesn't deserve one star. We went there the other day (on Tuesday) and they were out of bread and many other things on the menu. What we did order was bland, tasteless crap. Except the soup, that was surprisingly good. We were told they had been busier than anticipated that is was why they were out of bread and other menu items. How the fuck does a place with bread in their name be out of bread especially on a Tuesday? That's like going to kfc and being out of chicken. read more

Terrible customer service. I thought it would get better over the last year, but it has gotten worse. People behind the counter and in the drive thru are just rude. Service is slow. Orders are often wrong and the workers don't care to fix it. At least the food tastes good, but I really do dread this place and avoid it because of the awful service. read more

Nasty! thought I'd try it over mccalisters paid 15 bucks for a sandwich which I gagged on, made an order for mod pizza quickly after. I just threw my money away. read more

Usually on point. But tonight, they gave me the completely wrong salad, and forgot my cup of soup. Salad was good but way too heavy on dressing, usually the dressing comes on the side with Togo salads. Girl at the window seemed distracted as well. read more

I ordered the Green Goddess salad. The cups of dressing have gotten much smaller, and the salad itself was lacking in flavor. I've had this salad many times before, but this particular time it was just meh. read more

Great customer service!! The manager comped my whole lunch today for an error made in my last drive-thru order!

So much was wrong I'll have summarize. The wait to order was too long and the management left one cashier to handle the lunch rush. Ordered soup and salad and they never delivered my food due to a mix up. When the food finally arrived 20 minutes later after inquiring about the wait, soup was luke warm but salad was good. The person delivered the food and immediately left without asking if all was good. I looked on Yelp and wasn't surprised to see an average of 2 stars. Decided I would give management a chance to correct and spoke to a lady that didn't really care about my experience. This location SUCKS and has lost my business forever. read more

I was shocked. While I am not a "follower" of Panera, the times I have eaten at one, the food was good. That was until now. The Italian I got there had stale cheese on it and the meat was rancid. Do go to this shithole read more

Food tastes like the type of prepackaged food you would get at the airport when your flight is delayed and you have given up on life complete with airport prices ($10 a head). One thing about strategically placing yourself across from the hospital: your food has to either be cheaper or tastier than the hospital food. This is neither. read more

My wife and I were excited about getting a Panera Bread in Temple, and we couldn't wait until it opened. Unfortunately, it has not lived up to expectations. The food is good. I have no complaints about that. Also, the location is great, and the workers are friendly. Last, I love that they accept Apple Pay. That's a huge plus in my book. However, I ordered twice, and, in both occasions, they couldn't get my orders correct. I ordered via the Internet for a pick-up order. Both times the order left out a key item. In the first order, my wife's salad was missing. In the second order, my sandwich was missing. I understand if a bag of chips or a fruit cup is missing, but a salad or sandwich is a major item. While I enjoy the food and technology, the staff needs to focus on the basics: getting the order correct. I think I will wait until service improves before I visit again. read more

Paid $12 for a 15 min drive thru wait for a smoothie and lettuce with dressing, no croutons(). Just lettuce. Only giving two stars cause it tasted good still. read more

Panera is usually one of my favorite places to grab breakfast or lunch... since moving to temple though.. I have to say this one is the absolute worst. My online pick up order is NEVER waiting at the time i set. Twice they admitted "they forgot", but always apologetically.Today, a Sunday, they open at 7am so i set it for 715.. i arrived at 720 and doors still locked. Went to drive through and got my order. when i asked what time they open .. she replied 7 but "we forgot to unlock the doors.. we're doing it now"..really? Don't they have to answer to corporate being a franchise? Sad. read more

This store was okay when it first opened. My boyfriend and I would meet up for lunch break a few times out of the week. One day we were going to our car after a meal and an employee named Brittanny was pretty much acting like a lunatic towards another employee that was leaving in her car. I guess she was trying to fight her and kept cursing out in the open in front of other customers coming into the establishment. She was literally yelling at the top of her lungs with words I wouldn't even say to my mother. HIGHLY disrespectful and VERY unprofessional is the understatement here. Especially after the fact that we decided to give it another chance 2 weeks later and that employee was still there. Needless to say we won't be coming back here EVER AGAIN!!! read more

Went here for breakfast after mexican restaurant nearby never gave me my order. So i figured Panera, it never fails. Walk in, no bagels, no pastries but 2 or 3 and they tell me they are "sold out" of bagels. Does anybody do their job anymore? read more

I ordered a Greek Goddess Salad which was very tasty! I got the fruit side which was also very good. No complaints and service was also good! read more

I came around 1:30 or so and it was a pretty usual Panera experience. The only thing I didn't find up to standards was the restroom, which was clean but in some disarray. read more

1) Italian combo sandwich came with sliced roast beef, not seared steak as advertised; 2) wait was VERY long for a salad and sandwich; 3) Caesar salad was pretty good; prices about same as McAlister's but much more limited selection. Maybe bakery is good? read more

I come to Panera every week for our bread for church. The ladies are always pleasant and friendly. They have my order ready and serve with a smile. On a rare occasion when life gets busy and I'm late or I may need to wait a minute for them to finish up it gives me time to get to know the staff. Always a bright spot in my week going to Panera! read more

Out of 15 times of coming to this location, they've gotten my order right maybe 2 times. Whether they bring me a different salad than I ordered, given me a bacon sandwich instead of sausage...it's frustrating. They are so nice here and the location is great, but the manager needs to start checking orders because this is ridiculous. read more

Originally from the houston area, we have panera everywhere I've always been the biggest fan. I have to admit a lot of it is over priced but nowadays there aren't very many health places to eat anymore so overpaying for food that is decently healthy I really don't mind. Today at panera though was the worst experience I've had, my husband ordered from the rapid pick up since he only came to pick up some food for my sick self on his lunch break. He gets there and tell his order that he need to pick up, waits 15-20 minutes and they can't find his order at all. They finally say they have it then have the audacity to ask him again if he's ordered and that they can't find the order. He waited almost an hour for an order that is supposed to be a rapid pick up. After everything they also got the order wrong so this panera definitely no longer has my business. I hope someone fixes this but for now, we'll be going to another panera or no panera at all. It's not worth the money if the experience is terrible!! read more

This location consistently leaves a lot to be desired. I think I'm done trying! Poor service, poor quality of product, always running out of various food choices, espresso machine down, etc. Unfortunate for Temple, problematic for the Panera brand. read more

Really bad service. My husband had to ask for a glass for a medium drinks--they were nowhere to be found. The people working there were slovenly. One of them even fell asleep in a booth where we could see her. One couple asked for a bread bowl, and of course, the store was out of bread bowls. They did not let the couple know this until they had sat down and had already paid. The whole store was nasty and poorly cleaned. We will not go back. Also, the prices are much too high. I wish we had just decided to go to Subway, where we always get good service. We will NOT return to this store. read more