Jersey Mike's Subs 12-06-24 Had dinner delivered tonight. Great service and great food! We had; #7 - TURKEY AND PROVOLONE - Provolone Cheese, Turkey, lettuce, tomato, pickles, oil, vinegar, and mayo. #9 - CLUB SUPREME - Roast beef, turkey, swiss, applewood smoked bacon, lettuce, tomato, pickles, oil, vinegar, and mayo. #13 - THE ORIGINAL ITALIAN - Provolone, ham, prosciuttini, cappacuolo, salami, pepperoni, lettuce, tomato, pickles, oil, vinegar, and mayo. The subs were made fresh and tasted delicious! The veggies were fresh and crispy! Really good sandwiches! read more

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Terrible customer service. Workers all look like they hate their job and make you feel like you're a bother for just being there. Instead of saying "we'll be right with you" in a friendly tone, it's just a mumble of "be with you in a minute." Overall food is always good, but customer service has much room for improvement. read more

Empty inside and no customer service whatsoever. The guy behind the counter just stared at us and waited for us to say something. This was my first time ever eating here... Stared to order a Turkey sub and then the next things I know...the guy cut the bread and then went in the back...I waited and waited and never came out... so I left and when I was getting into my vehicle he finally came out and just left. Will not go back. I'll just stick with Subway or Firehouse Subs. read more

Workers are generally rude or at best not friendly. Bread is ok, ingredients nothing special. read more

I have been a customer at this location for a few years, and I always order my Giant 17 the same way: no vegetables and extra mayo. However, the person cooking during my last visit did not season my sandwich correctly. Please pass this message along. read more

Had another large order that I put in online and did a curbside pickup. The staff were wonderful and got the order completed in a timely manner. Everything was as ordered. They kindly brought it out to the car for me and were friendly. Absolutely recommend this location! read more

I've come to this location several times and it's hit or miss. Ordered chipotle chicken only to get home and it's a steak. Quite disappointed to say the least that I had to drive back up there then when I get there no apology or anything like I was the one taking the order or preparing it. All that to say, check your order before you LEAVE read more

Hello, I have ordered from Jersey Mike's for a few years now. My wife and I order about 2 sandwiches a month. The last 3 times we ordered from this location there has always been a problem with our order. The first problem was the sandwiches were the wrong order, the second time the sandwiches were the right order but the chips were not included and the drinks were the wrong order, this time the cashier gave me the wrong bag and I noticed the name did not match mine. When the cashier grabbed my bag, the sandwiches were not made yet. I patiently waited for the correct sandwiches. I feel this is a management problem. Whomever is in charge on the weekends needs additional oversight and a repeat of the training. read more

I filed a claim with jersey mikes insurance company when I was poisoned by the product at jersey mikes. Today I was informed by the insurance company they won't pay my lost wages due to their product being spoiled. The insurance company went on to say jersey mikes passed a health department inspection. Sure they did after they disposed of the spoiled food. Can you say shady as fuck and dishonest business? I sure the hell can!!! read more

I been buying food from this location since a little when it first opened.Best place for getting a sub close to North East standards.

Ordered my normal sandwich that I have saved as a favorite on my app. I got 2-3 times every single week. Comes with a drink and chips. Same drink and chips every single time. I always do curbside pick up. I pull up. Wait 20 minutes in my car and see everyone else come and leave so I get out and go inside to PICK UP my CURBSIDE order. It's sitting there on the counter, I pick it up and it's just the sandwich. I ask where is my chips and drink are she tells me I didn't pay for that. I have the receipt on my phone and I clicked " favorite " so I know for a fact that it's on there. She made me pay for ANOTHER drink and chips and refused to give me my order or to bring it outside. I guess they don't do curbside anymore even though it's offered on the app. Good thing I came inside or else my food would just be sitting there forever read more

We love Jersey Mikes. They are a little more than a typical fast food joint but the food is fresh. They have the Mike's way which is not for everyone. They do accommodate very well and have other condiments if you request it. The staff is very friendly. There are times that I am miss understood when I say my toppings requested as I speak too fast. A few of the sandwich artists will clarify but some just proceed. I do not like lettuce on my sandwich. They do have good lettuce but I prefer no lettuce. Just ask and they generally will accommodate. The grilled subs are good but I prefer grilled wraps if I am doing grilled. Cold subs I generally get a mini. This is a very good establishment, worth your time. read more

See my tip. Had a rather disgusting experience and won't be back. The owner should be aware of the unsanitary practices and health code violations. I left after cashier sneezed openly at register next to sandwich prep area. He downplayed it as allergies meanwhile kept touching his snot nose in between touching napkins, cups, sandwiches, money etc without using gloves or washing hands. Management should review camera footage. I'm sure that place is a breeding ground for germs. I cancelled my order and went home. You've just lost a regular revenue stream. Sadly, after my family gave you a second chance. I'm empathetic to allergies and sickness, but when you're handling food its unacceptable. This especially irks me because Temple is already cursed with horrible dining options and awful food handling practices. Hey Sniffles at the cash register: .nobody wants a sandwich served by a cashier sneezing and sniffling profusely not using gloves and touching their nose nonstop and then touching cups, sandwiches, chips, money. If you're sick stay home and if it's really allergies take medicine. It's disgusting! read more

Got taken care of by your staff. Thanks so much for clearing this up, and thanks for your prompt response! Still a dedicated customer

I've used this location for catering pick up orders several times in the past couple months for work meetings, I'm talking anywhere from 10-30 sub boxes at a time and not once have we been disappointed had a wrong order or bad service. They accommodate last minute orders and changes and always have my orders ready to go. I'm totally impressed by their customer service and we will continue to take our business to this location. Thank you! read more

***************(THURSDAY)*************** First time EVER at a Jersey Mike's. I can honestly say- their subs are much fresher than Subway's. They have many items on their menu to choose from. The location has recently opened- so as far as the atmosphere- it's extremely clean. And has both, inside & outside seating. I ordered a 'Giant' size sub- and requested for it to be cut in half... Before I left- they noticed it was a slight 'MixUp' of the sandwiches (from another half sandwich)- and from feeling the temperature of the sandwich (I ordered a 'hot' sub)- they put the 'warmer' one into my bag... And- As I got home (later in the night)- I noticed I received the wrong sandwich (after closing hours)- but that's due to me being a distraction to the employees- cuz I can get a bit OVER FRIENDLY @ times--- You would've sworn I was a 'greeter'. Lol... So I wouldn't say, anyone else will have an issue. :) They have an AMAZING staff- from what I observed. Extremely professional & friendly. *Daven is extremely bubbly & has awesome leadership skills. *Marisa is so adorable & hard working. (I heart her Beauty Mark) :) ... ('Heart' means 'love'- for those who didn't get it. Lol) *West is very welcoming & extremely helpful when it comes to recommendations. *Chris- although I didn't interact with him- he appeared to be working hard. ----- (DRUM ROLL PLEASE) ----- And... My favorite person there has to be- HANDS DOWN- 'Hunter'. :) He's the most awesomeness! Lol... This young man has ALOT of personality for such a young man. :) ***************************** I definitely will come back to this location. Yes- the sub I order was DELICIOUS! (The other half I threw away)... But- I'll be visiting here again because of the customer service. :) ####################################### ~~~~UPDATE:~~~~ ***************(FRIDAY)*************** This morning I called and spoke with the manager on duty, Chris (different from the one I mentioned above), to explain that half of my sandwich was mistakenly switched with another's... Chris explained to me, I can come in anytime I would like.-- I went ahead and drove there- because it's only a mile away. Well- I only expected them to make the 'half' that was incorrect- but Chris made my sub COMPLETELY over... *W*O*W*. That's what I would do as a Mgr- but many other businesses don't do things to that nature. So- it was GREATLY APPRECIATED... And- without him knowing 'what' he did-- he just gained my future business. I made a slight change to my sub sandwich. (The chicken big kahuna)- And it's was AMAZINGLY DELICIOUS. :) ... They cooked my chicken- but I wanted all fresh vegetables (and not grilled)--- OMG! Try it! Lol. (I'll post my pictures of the sandwich I had remade) Jersey Mike's (this location)- from what I observed- has an amazing team on deck. *Chris is extremely professional & down to earth. *Cody is very helpful & seems to be a team player. *Nikki is a breath of fresh air & came from the back to speak. :) She's too cute. Lol. ###################################### I analyze much so- and that's what I observed. And if any of the JM's team is reading this- I apologize if I misspelled or misunderstood anyone's name. read more

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Excellent food and very friendly service! The employees are always conversational and kind, and the food is always really good! I know there are cheaper sand which places, but the food here really tastes much better and the service is always fantastic! It's one of my favorite places to eat on the run. Thanks for doing an awesome job guys! You rock! read more

I understand during this difficult time people are very stressed. I ordered a sandwich tub to pick up today and it was drowning in oil & vinegar, mayo and a crap load of mustard. I won't be ordering from this location again. read more

This is a really great place for a sub. There are two sizes: regular and giant. A regular sub, chips, and a small (22 oz) drink costs about $10. That was PLENTY of food for me and I consider myself an average eater. The sub I had (Bar-B-Q Beef) was hot and delicious. The bread was perfect! I will definitely be back but I probably won't get any chips. A regular sub was more than enough for me. I saw that they also offer offer various wraps. I think you can request your sub to be made into a wrap if you prefer. Drinks: They serve Pepsi products, Dr Pepper, Diet Dr Pepper, sweet tea, unsweet tea, and flavored tea. Staff/Atmosphere: The service was quick and friendly. The restaurant itself is very clean but a bit on the small side. There is some seating outside but don't try to come here with a dozen people in your group. Tips: The hot subs take a little longer to make. (I waited about 10 minutes from when I ordered til it was ready) If you are in a hurry, get a cold sub. Also, you can order ahead via the store's website. They have a rewards program; Monday is double points day! read more

The best subs I've been able to find in the area. The Italian sub, mikes way is very good. Easily two meals if you order the giant. The service is good and quick. read more

Went to get a sub on 9/26/22 in the afternoon at temple Tx bRANCH At 31st street , and I literally walked out after seeing a very rude and unprofessional staff group being really rude and trying to bully a door dash delivery guy who went to pick up an order , I watched them tell him somebody else had picked up the order and right after the driver walked out they were laughing saying " now he is gonna be late and loose the delivery" , I was a bit confussed at the staff's behaviour while I waited, then the same gentleman walked in and said he had called the customer and nobody had delivered and asked them again if they could prepare the order, the staff continue laughing and literally prepared other customer orders VERY SLOW and made the poor dash delivery driver wait ... this bothered me at the point that I walked out and told the STORY to all my friends so they can avoid this place, not to mention they talk almost over your food and only one of them was wearing gloves .... If I see this door dash driver again I will definitely encourage him to sue them if he got in trouble that DAY because of the Jersey mikes's disgusting staff... STAFF needS better management and for sure CUSTOMER SERVICE TRAINING . sandy m read more

They make a bomb sub. So far I've had the club supreme, the Buffalo chicken cheese steak and jersey shores favorite. All good, but the Buffalo chicken is my personal favorite of the three. I love a sub shop that has good bread and their rosemary parmesan bread is delicious. read more

I got response from business but all it said was "regina" . Anything else? Don't leave me hanging.

Worst customer service I have ever experienced at a Jersey Mike's. The guy had no name badge on so I was not able to get his name. He obviously did not want to be there. I will not be back to this location. read more

I visit this Jersey Mikes all the time and order a #44 with ranch instead of bleu cheese!! With everything going on right now with the pandemic, I was skeptical of ordering takeout. When I walked in, everything looked very different but in a good way. There were tapes of social distancing zones. Obviously the supervisor made sure there were enough employees to cover the store. Every one of them had a smile on their face and took care of me! Also it's very sanitary in the store. They have a guy cleaning everything each customer touches! I'm definitely coming back for the fast great quality food and cleanliness! Thank you for caring, Jersey Mike's!! read more

Friendly staff and great sandwiches! Highly recommend. Ingredients taste fresh and atmosphere is refreshing.

Great sandwiches, no better sandwich anywhere. Great people working there. Prices are great and they have a program that lets you earn free sandwiches. read more

We decided to try Jersey Mikes since we just purchased the A+ card which HAD a good deal for a free regular sub with purchase of a regular sub combo. We placed our order and when we checked out the cashier said that deal was taken away by the owner. The owner should honor his commitment to the promo they offered. Will not go back due to the owners lie! read more

Friendly service. Gentleman on duty noticed I was new and told me about the most popular subs and a special. His delivery was informative and not pushy, the kind of speech you'd expect at a nice full service restaurant. Sandwich was really good, seemed a little high priced, but considering the overall taste and service, I'd happily return. read more

If you enjoy a truly delicious sub sandwich there is no better place to go than Jersey Mike's! This place blows Subway out of the water and onto another planet. Fresh cut meats not meat that has been lying around all day sliced. The place is super clean and you can watch them make your sub. I know you can do that at subway but there is just something different about this chain. The people actually smile unlike other places. Get it Mike's way and you can't go wrong! Be sure sure sign up for points. All you have to do is punch in your cell # and it tracks points for a free sub. Must check this place out!!! read more

Great location, good food and the service is always above par. Clean environment and easy parking

I enjoy these subs more than Subway. They seem heartier and are amazing. The option to add a philly cheesesteak to your meal makes it the place to get a hot or cold sub. You watch them slice the meat in front of you so you know it's fresh. I have only ever been greeted with kindness when I order from here! read more

My boyfriend and I are very fond of Jersey Mikes and have been eating here regularly since we moved to the area. Last night though I was not impressed at all with my food. In fact despite paying more for extras I was pretty let down and disappointed. I ordered a #9 like I usually do but this time requested extra meat and mustard. Both halves of the bread were soaked in mustard causing it to overpower any other flavors so I had to wipe off as much as possible. From what I could see there was zero mayo on either side, no bacon at all and very little turkey. I was only able to eat a small part of my meal and that was only by picking off what meat and cheese there was and eating just that. The bread was entirely too mushy from the mustard to enjoy even after i wiped off as much as possible. I will most likely give this chain a rest and use Subway for awhile before giving them another try. I should also note this was an order I placed through the app so I only ran inside to pickup then returned home. After I discovered the state of my meal I was too tired to call and discuss it with the store. I'd had a long day and just wanted to eat & go to bed. read more

One of the best sandwiches around. We frequent Jersey's at least once a week. Also one of the best reward systems out of any chain restaurant I've seen. Employees are nice, food is fresh, and rewards are awesome. Highly recommended. read more

Staff there was awesome and very nice. However, our food was drenched in red wine vinegar and oil, and my roast beef was bright red with spots on it...I've never seen roast beef like that in my life! We ate it though and it was fine until that night...my whole family was hit with food poisoning. Not sure if we want to go there anymore after that experience. read more

Placed order online. Got there and they said we didn't have one. So had to wait for that. Then the 13 had too much lettuce and not enough juice. And the 20 had too much kraut juice, made everything soggy and runny. This store needs improvement. read more

Restaraunt was very dirty, food under all tables and tables were all dirty, no one was in there so there was no reason for it not to be clean. One of the workers making the sandwiches was eating the pickles while he was making the sandwich. One last thing they were out of all the teas. Why were the 3 workers just standing around, if you have time to lean you have time to CLEAN!!!! read more

Service sucks waited 45 min for two sandwiches how can this happen ? Oh yeah it's called bad service

Let me start off by saying I am a HUGE fan of Jimmy John's, so any other sub I have I automatically compare it to them. Now, with that being said, I went into this establishment with an open mind because I heard it compared to J.J on so many level and I would not be disappointed. Honestly, the food was good, but the service....................NO. I ordered a cheesesteak and was told it would be a min (to cook, obviously). A few mins later it's on the counter. I go to reach for it and was told that it belonged to an employee going on break, and that mines was going on the grill (sees cook put on ingredients). Now, when I ordered my sandwich, I saw them tell the cook what I wanted, and she started making it, so how this wasn't my sandwich, I don't know. So I'm like OK, maybe I was mistaken. I wait at the table for them to call my order, it's been 5 mins and I go to check on my meal. These MOFO's gave that sandwich to ANOTHER employee!!!! I asked what happened to my meal, and was told they were still making it. LIES!!!!!! They took care of their friends first instead of the customers. They all looked young (including Manager), and knew it would be a waste of time trying to complain cause none of them looked like they really wanted to be there. Again, Manager included. I don't care how good the food is anywhere, bad customer service will make me never return. read more